Not quite a client from hell but a story of a boss from hell that involved a freelancer.
The old boss at an agency I worked was working on some copy for a website and had sent it to a freelance copywriter to make changes and polish it up. My old boss was a perfectionist and believed that he could do anybody’s job in the agency better than they could.
The freelancer sent him a revised Word Document and discussed over a (loud) speakerphone. The conversation between the freelancer and my old boss went like this (in earshot of the entire office):
Boss: I just read the copy you sent through.
Freelancer: Oh yeah? What feedback do you have?
Boss: It is quite possibly the worst written piece of crap I have ever read. Nothing makes any sense and it feels like it has been written by a 3 year old.
Freelancer: But…
Boss: I don’t know how you can call yourself a ‘copywriter’ if you can’t even spell. Most of these words don’t mean anything relevant to this project and I feel that I have wasted my time hiring you for a job you quite clearly can’t do! Once again I have to do these things myself.
A slight pause.
Freelancer: The document I sent has not been changed from the original you sent me. I only added a couple of questions in red at the end that needed answering before I could proceed.
After a long pause my old boss rather sheepishly made his excuses and ended the call. We didn’t see him again for the rest of the day