This post, I disabled my coworker’s caps-lock key, employee calls me his “manageress,” and more , was originally published by Alison Green on Ask a Manager.
I’m on vacation today. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives.
1. I was fired after disabling my coworker’s caps-lock key
I just finished my sophomore year of college. For the summer, I got a three-month internship at a company that does work in the field I am getting my degree in and want to work in after I graduate. This was my second job, after the internship somewhere else I had last summer. I was hoping to get some good experience like last summer.
I was paired with the same person for two-thirds of the work I was doing. She has lots of skills, but I noticed when she types she uses the caps-lock key each time she needed to make a capital letter instead of using the shift key. She is only five years older than me, and she is very good with technology and computers. I didn’t understand why she would type this way, because even though she does type fast and efficiently, using the caps-lock key would slow her down. I mentioned it to her and even showed her, and she said she had no idea but she would keep on using the caps-lock key.
I thought she just needed to see how efficient it was so when I was using her computer I disabled the caps-lock key. She was very upset when she found out that it didn’t work and I explained what I did and why she should give the shift key a chance. She complained to the manager, and even though I was just trying to make things more efficient, the manager sided with her and I was let go a month into my internship. HR sided with her too when I went to them. I’m confused because I was only trying to help and make things more efficient. Did I really do something wrong or did the company overreact?
You overstepped. You interfered with someone’s workflow, which you didn’t have any right to do. This isn’t a perfect analogy, but it’s similar to if you decided that her filing system was inefficient and completely reorganized her files without her permission; it’s not yours to do and it would undoubtedly mess up her workflow.
You can’t mess with people’s computer, files, etc., even if you’re just trying to help. It’s presumptuous and it’s overstepping.
Firing you was an extreme response, but it’s possible they’d had other concerns and this was a final straw kind of thing.
– 2017
2. Employee keeps referring to me as his “manageress”
I was recently promoted from a four person team and became the head of that team, replacing a male manager who departed.
I have no complaints, except that one person consistently refers to me in emails to others as his “manageress” instead of his “manager” – e.g. “I’ve copied my manageress into this email”.
Even with that person, I have no complaints about his performance, which makes me think I should just let it drop, but I wanted to ask if you think that’s the right thing to do and also if it’s normal to refer to female managers as “manageresses”?
No, it’s not normal. I’ll give him the benefit of the doubt and assume he’s doing it because he thinks it’s funny, but you should tell him to stop because your gender doesn’t need to be such a focus of how he identifies you at work. Also, it’s like the problem with saying “male nurse” or “woman cop”; he’s saying that he thinks that men are the default for managers.
I’d say this: “Hey, Bob, I know that’s meant to be funny, but please cut it out; I don’t want that kind of focus on gender on our team.”
(I’m picturing this guy as the “hello, m’lady” guy from this Amy Schumer sketch.)
–2016
3. Bringing a camera to a job interview
I’m going to interview with a company in the gaming industry next week in their headquarters. Their headquarters are a monument to nerd-ism, and I’d love to bring a camera and take some pictures! Do you think it would look good if a candidate says: “Can I take a picture of this 5 feet tall statue of a game character?” Or I ask for a picture with one of my interviewers, who works as a game designer on a title that sold 25 million copies the same day it was released?
I’m so excited about this opportunity, and I don’t want to ruin it because of a silly mistake.
Don’t do it. You’ll look like you’re there as a fan rather than a serious candidate. Plus, they’re making time to talk with you as a job candidate, not as a fan who wants to take pictures. While some people might not be put off by it, enough will that it’s too much of a risk. (Read this for a longer explanation of a similar situation.)
–2013
4. What to say to a job applicant who plagiarized a cover letter
Since you posted the question about the stolen cover letter on May 5, I’ve received that same cover letter, too. There are a few tweaks, but it’s nearly identical.
I’d like to let the candidate know her plagiarism was discovered. She applied through our applicant tracking system, so we haven’t been in contact before. I’m comfortable giving candidates feedback, but I can’t figure out how to contact a stranger for the sole purpose of telling her she effed up. Email? Phone? What’s a way to phrase it that’s direct, but not overly punitive or condescending?
As an additional note, she’s completely unqualified for the position she applied to. Even with a perfect cover letter, I’d reject her.
I’m glad you’re going to say something; this pisses me off.
In the past when I’ve had similar situations, I’ve sent an email saying something like: “This cover letter appears to be pulled from (URL). Can you shed any light?”
I include that last sentence because (a) I find it fascinating to see what people say, and (b) I believe, perhaps overly optimistically, that being made uncomfortable in that specific way decreases the chances they’ll do it again … but even if not, it’s reasonable for them to have to deal with the awkwardness of it.
–2014
5. Recruiter wants me to run jobs by her before I apply
I began working with a staffing agency in the past few weeks. I’m still at my current job until next week, but am moving mid-June and the recruiter has been talking to me about possible opportunities that would start in that timeframe. They do creative staffing–web, editing, graphic design.
I’ve read your previous posts on recruiters, and this lady seems like a respectable one, or at least one who won’t jerk me around. She’s been respectful of my time, has asked more probing questions about my experience to give her clients a better idea of my skills, and she mentioned that they get payment directly from the client, instead of a percentage of what my rates are, so the pay range I’d given was what I’d actually be paid. I haven’t done any interviews or jobs yet, obviously, but so far it’s been a good experience.
My question is this: She has mentioned that if I see a job I want to apply to, I should run it by her so she can see if she has a contact at the company. That makes sense, but I also suspect it’s a way for her to get more clients. Should I actually do this, or will it hurt my chances if it’s someone she hasn’t worked with and she approaches them out of the blue?
Yesterday, I had a former coworker contact me about a job his company is hiring for. I ran it by her as asked, but I’m worried that if she approaches them, they’d find it odd, especially since my coworker knows that I’d heard about the job directly and not through the agency.
Nooooo, don’t do that! If that company isn’t working with her already (and they’re probably not), then she’ll be using your interest as a way to try to win their business. If they’re not interested in working with a staffing firm (and they’re probably not, which is why they’re advertising on their own), then she may now “own” your candidacy and they won’t consider you (even if you later apply on your own) because they don’t want to pay a staffing firm fee.
Don’t think of a recruiter as being like your agent; they don’t need to manage every contact for you. She’s one part of your job search, but not the whole thing.
–2014