This post was written by Alison Green and published on Ask a Manager.
It’s five answers to five questions. Here we go…
1. Can I ask my employees for proof that she asked other employees to take her shift?
I am a shift manager at a fast food restaurant. I have a question that my manager seems to be avoiding. Today an employee (Emily) texted me that she won’t be able to come in. I told her okay, but to ask Xio, Luis, Sam, or Carlos if they’re able to come in. She said yes, she would text them. I ended up being the only cashier the entire afternoon.
When I got off of work I was texting Sam, who is also my friend, just ranting about the shift. Well, it turns out Emily never even reached out to see if she was able to cover her. So I’m not sure if Emily texted the other three employees. It also had me wondering if she was faking being sick or just called out to hang out with Luis, who is also her boyfriend, because he didn’t go to school today either.
I was wondering if I’m allowed to, or legally able to, ask Emily for screenshots confirming that she texted the other employees? If not, do you have any advice on how to handle this situation? I’ve had issues with her in the past such as her work performance and inability to follow instructions.
There’s no legal reason you couldn’t ask Emily for screenshots, but it would be a pretty crappy way to manage — and awfully demoralizing for her if she was actually sick and if she did indeed contact some of them. If you really want to dig into it, you’d be better off just asking the others … but even that seems like focusing on the wrong piece of the situation. If you have issues with Emily’s work or her reliability, address those head-on and tell her what you need to see change. If it doesn’t change, then decide if it still makes sense to employ her under those circumstances.
But most of the time when a manager finds themselves wanting to demand this kind of proof from an employee they already don’t trust, it’s a sign that you need to deal with whatever the issues are that have made you not trust them in the first place.
I’d also suggest rethinking the system of requiring employees to find their own coverage when they’re sick. I know it’s incredibly common in retail and food service and I’m undoubtedly fighting a losing battle on this one, but when someone is legitimately sick, it’s not reasonable to expect them to call around for coverage.
2. My boss interrupts me while I’m presenting
Someone who used to be my coworker became my boss. She has some micromanaging and impulse control issues. While she was my coworker, I was asked to give two different presentations to various groups. The first time, she interrupted my presentation to say, “Oooh, tell them about this,” and “You should tell them that!” I hadn’t got to that part of my speech yet, and it was really distracting to have someone coach me in public this way. I received a scholarship for the college forensics team, so I am not a stranger to public speaking. I had prepared a perfectly complete speech, she just couldn’t help herself from trying to “fix” it while I was in the middle of presenting it.
To avoid this happening the second time, I “practiced” my half of our joint talk in front of her so she would know that I was doing a competent job. (She did not feel the need to run her half of the talk by me.)
I have been asked to make two presentations at meetings she will be attending this summer. How can I ensure that I am able to give my speech uninterrupted by unhelpful comments from my boss?
The simplest solution won’t work. I can’t approach her about this, because she has a habit of not remembering things, and will have no memory of her rudeness, so bringing it up will be a waste of time. I do not want to “practice” my speech for her. My options as I see them are: (1) ask a coworker to sit next to her and stab her in the thigh with a pencil if she interrupts me this way or (2) publicly shame her by handing her the slide clicker so she can finish the presentation to her satisfaction. Do you have a more diplomatic solution?
Years ago, some other activists and I disrupted a speech by a presidential candidate (yelling, unfurling a banner, showering the audience with flyers, and generally causing a disruption). Unlike many of our other targets, he handled it perfectly. Rather than getting flustered or seeming irate, he called out, “Let’s hear it for free speech!” and praised us for exercising our right to protest. He looked great — in control and unflappable — and our protest fell flatter than it would have otherwise.
I’m not suggesting you use that approach with your boss, but I do think it’s valuable to consider “handling interruptions with aplomb” to be a sort of 301-level public speaking skill, and looking at it that way could help. That would mean that assuming that you’re going to get interrupted and preparing for it. If you’re expecting her to interrupt, you can be prepared with responses like “yes, I’ll get to that, keep listening” and “I agree, that part is exciting, give me a moment to get there” or whatever else makes sense for your specific context, and you probably won’t be as thrown off by the interruptions because you’ll have planned from the start that they’d be coming.
3. I hate my job — do I have to stick it out for a year?
I just joined a company in my field with an good reputation after being courted for the better part of a year. There were pink flags in the recruiting process, and some negative online reviews, but I chalked it all up to a few dissatisfied people. How could a company with a good overall reputation be that bad? Turns out, I am having the most negative experience. My burnout is such that I spend most days crying at some point or another, and I generally feel like I’m failing. I work on a team whose leader is unresponsive and provides no guidance or support, and that’s making my job so much worse. A lesson to everyone to do intense due diligence and not be swayed just by a big paycheck and a past good reputation.
Needless to say, I’m considering an exit strategy, but I’m concerned that I’m doing damage to my career. My last two job stays were 2.5 and 2 years, and before that 4.5 years. I left a job during the great resignation, and my most recent job I made the mistake of not bringing my concerns to my manager, which were ultimately fixable. I also made the mistake of announcing the new job on LinkedIn, because it seemed like the new norm to announce fast. Waiting to make sure a job was for me before putting on LinkedIn was a rule I held firm on in the past. I’m worried now that my reputation will be impacted by my leaving this job after such a short amount of time. It’s been only 6 weeks, but my concerns go beyond buyer’s remorse. I’m miserable every day. I’ve put feelers out at my old job, but otherwise, am I going to have to stay here for a year to make myself look okay reputationally?
What, no! You don’t need to stay at a job for a year to protect your reputation; you can leave whenever you want. Leaving quickly can be more of an issue when you have a pattern of short stays (because at some point you look like you’re always going to move on quickly) but that’s not your situation. Your last three jobs were perfectly solid stays, particularly with that 4.5-year stay in there.
It’s true that if you had, for example, only four jobs and you hadn’t stayed at any longer than two years, I’d assume you were likely to leave after two years again — and I’d take that into account if it were something that mattered for the job I was hiring for (it might or might not, depending). But that’s not your situation.
Plus, six weeks is so short that you can just remove the job from your resume and LinkedIn entirely. Go ahead and get out, so you can stop being miserable.
4. What if an employee who gave notice won’t leave?
I work in a nonprofit on a team of six people. For various reasons, three of the six have left or are leaving: one left a few weeks ago, one left this week, and the third, Jane, has more flexible departure plans but originally said she’d leave next month. Now Jane has indicated her willingness to “stay for a while and help out during the transition.”
My manager asked me if I was interested in pursuing the third position. I have a long tenure and a unique skill set, but on paper it is a lateral move. After doing some research and speaking with others in my field, I went to my manager earlier this week with a proposal to upgrade that third position and reconfigure the others to better align with current best practices.
Today she told me she’s worried if she posts this upgraded position while Jane is still here, Jane will change her mind and decide to stay. Is that a thing? Surely if Jane gave notice and we’re moving forward with hiring a replacement, she can’t actually just decide to not leave … right? And I’d think she certainly can’t decide to stay and just automatically get the upgrade?
I can hold my own in an interview process for this role, so it’s not about thinking it should just be handed to me. But the idea that the outgoing person has the power to just … not leave has my head spinning. In theory, how would a manager handle this situation?
Jane can change her mind and offer to stay —but offer is the key word, because she would need your employer to be on board with that decision. It’s not up to her once they’ve already began planning for her departure, but she can ask. They have the option of saying, “Thanks for the offer to stay, but we’ve already made plans based on your resignation, so let’s keep your last day as June 1.”
As for what your manager should do: She should first decide if she agrees with upgrading the position. If she does, then she should decide whether she’d rather offer Jane the upgraded role, or move you into it, or consider a wider range of candidates through a broader hiring process. If she doesn’t want to put Jane in that job, then she’d need to be prepared to tell her that if Jane asks about it. That could mean telling her that the revised position was created with you in mind, or created for a different skill set, or that she doesn’t think Jane is the right fit for the revised job, or that they’re far enough along in their plans for her departure that they no longer have a spot available for her. The fact that your manager isn’t approaching it that way is worrisome — is she so inexperienced that she doesn’t know she can? Or so weak that she’s not willing to? Or is it possible she’s not being fully straight with you about her hesitations about revamping the role in the way you proposed? My guess is inexperience/weakness, but assess based on what you know about her.
5. Do employers who say they welcome diverse applicants want me to declare my marginalized identities?
I have a question about that very common language that many employers have somewhere in the job description, something along the lines of: “We seek to hire, support, and promote people from all genders, ethnicities, and all levels of experience regardless of age. We particularly encourage applications from women, non-binary individuals, people of color, members of the LGBTQA+ community, and people with disabilities of any kind.”
I am a member of the LGBTQA+ community — I am a bisexual cis woman in a long-term committed relationship with another woman. Obviously, this is a pretty large part of my life and identity. But I struggle with interpreting what this statement means and what I should do about it. The issue as I see it is that some of these “preferred” qualities in the list above are obvious to the eye and likely to be noticed at some point in the application process just by meeting a candidate (i.e., someone’s skin color, if they use a mobility aid, or even if they list their pronouns as “they/them” on a resume or something like that). Others, of course, are not!
What is the appropriate way to disclose that you identify with one of these categories in an application, especially when your identity may not be directly relevant to the role? If I was applying to be a counselor at a queer youth center, I could talk about my personal experience as a queer person. But if I am applying to be a project manager at a consulting firm, then how or when would (or should) I say, “By the way, I am also a member of the LGBTQA+ community” if it’s not related to the work I would be doing?
I also feel like I have it way easier than some other folks – like, for example, the “A” in LGBTIA+ typically stands for “asexual” or “aromantic.” I can at least (sometimes) drop a comment about my partner and use her pronouns during small talk in an interview, but when is an asexual person supposed to drop THAT information in the application?! “Oh by the way, I’m single because I don’t experience sexual attraction towards other people” seems like a super weird thing to incorporate into an interview — but the company is SAYING that they especially want asexual people to apply! Do you have any advice on navigating this as an applicant?
You’re assuming that diversity statements like the one you quoted mean that the employer wants you to declare the marginalized groups you fall into — but that’s not typically the case. Generally, they’re trying to convey to prospective applicants that they’re committed to creating a workplace where a diverse group of employees can thrive. It’s information for you — not a signal that they want you to declare anything back (unless you feel it’s relevant to the work you’re applying to do, such as in your youth counselor example).
Also, a note: You also called these identities “preferred qualities” — but they’re not saying they will give preference to people who belong to those groups. In fact, it would be illegal for them to do that in the U.S., except with disabilities. They’re just trying to convey that they’re a welcoming workplace that strives toward equity and inclusion. (Whether or not they actually are more equitable than most is often a different question.)