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30 Nov 05:15

Weekly update: July 1-7

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(Image from Trending page. Source)

Last week we launched API that has been very well accepted. We’ve got lots of feedback, but more importantly there already are two wonderful apps supporting The Old Reader: gReader for Android and Feeddler for iOS. For those who are into open source and Linux, feel free to check out Liferea. And the good news is: there are several more to come (can’t wait to share them with you). We now have a separate page listing all apps, extensions and related stuff.
This week we were busy adjusting our infrastructure, fixing some bugs, and tweaking API so that more mobile apps could join the gang.

The first post-Google-Reader week has almost finished. We had been both afraid and excited about it, but it turned out not that bad. Let’s check our favorite graph of registered users:

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The first graph covers time period from March until May and should give you a picture of what The Old Reader was before, and how we had to grow to handle the first wave of soon to be Google Reader refugees. The second one is relatively recent, from May till July 5 where you can see things heating up, but still not nearly half as much as in March.

Today we had our first major outage that can be perfectly described by infamous Murphy’s law: “anything that can go wrong, will go wrong”. Because we use this amazingly cheap but somewhat unreliable hosting provider, we had some issues with our database servers. Unfortunately, it happened at 3 am (or at 5 am for another half of the team). Usually we are always oncall and keep an eye on The Old Reader for ~20 hours a day, but this fell precisely into our blind spot.

We have set up some additional notifications, so hopefully we will be alerted immediately if something like this happens again.
Because sleeping is definitely overrated and reading RSS is not.
Sorry about what happened today. We will do better.

Next, community management time! Some of your comments and suggestions can be answered in a collective way:

1. Charge for the damn thing! / What is your business model?
We are currently community-funded. You can support us using Flattr or Bitcoins. Most likely, we will bring back the PayPal button next week.

As for the future business model: we decided to go with freemium, and we are sticking to that. It’s a task of two parts: first, there are legal and administrative issues. In terms of these, we are probably that anecdotal deaf, three legged, one-eyed, and half-paralyzed dog called Lucky, but it looks like everything is nearly done. Second part is actually coding premium features and integrating with payment processing. We are still to do that.

We aim the site to be completely usable for free users, and we want paid users to get an even better experience (later improved to super awesome experience). We are gradually getting there.

2. Next Item Bookmarklet
Chas. J. Owens made one. Thank him. It requires some effort to setup, but the instructions are clear.

3. Get your shit together!
Every single moment.

Thank you for your support.

30 Nov 05:14

Weekly update: July 15-21

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(from The Art Of Manliness via Trending page)

This week we are happy to announce a number of various apps integrated with The Old Reader API:

Also, check out the Toggle Sidebar bookmarklet by Chas J. Owens. We love how our apps page is growing and are looking forward to see the first Windows Phone application join the club.

And good news everyone: the Paypal button on our Donate page is back. Thank you all for your support and incredible patience. Again, a friendly reminder: if you are on a tight budget, don’t send us anything.

Maintenance alert: The Old Reader will be unavailable for some time this Saturday. We will be migrating to a different storage system that will allow us to have much, much more data on the same number of servers. This means that we will be able to increase the number of posts we store for each feed, and make the inactivity period longer, which has been voted the most wanted feature by you, our users.

We will start working at 18:00 UTC, and we expect this maintenance to take about 6-8 hours (data, data everywhere). We have chosen the time with the lowest traffic to affect as few of you as possible. Please enjoy this Saturday break; your RSS feeds will be waiting for you on Sunday morning.

Spoilers! If everything goes as planned, we will be deploying lots of fixes and some new features shortly. See you next week!

30 Nov 05:13

Desperate times call for desperate measures

UPD: We have received a number of proposals that we are discussing right now. Chances are high that public The Old Reader will live after all

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Since we launched first public version almost a year ago up until March 2013 we have been working on The Old Reader in “normal” mode. In March things became “nightmare”, but we kept working hard and got things done. First, we were out of evenings, then out of weekends and holidays, and then The Old Reader was the only thing left besides our jobs. Last week difficulty level was changed to “hell” in every possible aspect we could imagine, we have been sleep deprived for 10 days and this impacts us way too much. We have to look back.

The truth is, during last 5 months we have had no work life balance at all. The “life” variable was out of equation: you can limit hours, make up rules on time management, but this isn’t going to work if you’re running a project for hundreds of thousands of people. Let me tell you why: it tears us to bits if something is not working right, and we are doing everything we can to fix that. We can’t ignore an error message, a broken RAID array, or unanswered email. I personally spent my own first wedding anniversary fixing the migration last Sunday. Talk about “laid back” attitude now. And I won’t even start describing enormous sentimental attachment to The Old Reader that we have.

We would really like to switch the difficulty level back to “normal”. Not to be dreaded of a vacation. Do something else besides The Old Reader. Stop neglecting ourselves. Think of other projects. Get less distant from families and loved ones. The last part it’s the worst: when you are with your family, you can’t fall out of dialogues, nodding, smiling and responding something irrelevant while thinking of refactoring the backend, checking Graphite dashboard, glancing onto a Skype chat and replying on Twitter. You really need to be there, you need to be completely involved. We want to have this experience again.

That’s why The Old Reader has to change. We have closed user registration, and we plan to shut the public site down in two weeks. We started working on this project for ourselves and our friends, and we use The Old Reader on a daily basis, so we will launch a separate private site that will keep running. It will have faster refresh rate, more posts per feed, and properly working full-text search — we are sure that we can provide all this at a smaller scale without that much drama, just like we were doing before March.

The private site?

Accounts will be migrated to the private site automatically. We will whitelist everybody we know personally, along with all active accounts that were registered before March 13, 2013. And of course, we will migrate all our awesome supporters and people who donated to keep the project running (if you sent us bitcoins, please get in touch to get identified). Later this week your account will get a distinct indication whether it will be migrated to the private site or not. If you see that message and believe that it’s wrong, or if all your friends are getting migrated and you are left behind — please, drop us a line.

Give me my data!

You will have two weeks to export your OPML file regardless of our decision. OPML export link is located at the bottom of the Settings page — use the top-right menu to get there. All posts that you saved for later by using Pocket integration will obviously remain in your Pocket account.

But you could…

For those who would like to start the usual “VC, funding, mentor” or “charge for the damn thing” mantras — please, spare it. We’re not in the Valley where it might be super-easy, and, after all, not everyone wants to be an entrepreneur. We just love making a good RSS reader.

We really want The Old Reader to be a big and successful project, with usable free accounts. But this is not possible to achieve with what we have, so unless someone resourceful takes over the project and brings it to the next level, it is not gonna happen. We had over 2 000 new registrations after the blackout last week. This is amazing and sad at the same time.

If anyone is interested in acquiring The Old Reader and making it better, we are very open and accepting proposals at hello@theoldreader.com. We would be waiting for them for two weeks, supporting and maintaining The Old Reader as usual. Please don’t write us if you don’t have resources to maintain a site used by tens of thousands of people every day, or if you don’t know how you would improve The Old Reader. And please spare our time if you just want to buy the domain name and park a bunch of silly ads there — it’s not going to happen.

We value our community very much, and we will either pass the project to somebody who we know is going to take a good care of it, or we will switch it to private mode.

What next?

From one point of view, it’s not a big deal: “RSS is obsolete”, nobody died, we don’t owe anybody anything, you name it. Also, there are a lot of good readers around to choose from, a large part of them is smaller than The Old Reader and had not experienced growing pains of 80 000 daily active users in no time. But for us, it’s heartbreaking.

I will finally get back to work on my small studio — Bespoke Pixel — which has been run by my awesome partner all this time. Dmitry will keep being bright young software developer, making scalable and beautiful projects. Our team will stay together, and will keep working on making the private version of The Old Reader awesome.

We feel great responsibility for the project. We’d rather provide a smooth and awesome experience for 10 000 users than a crappy one for 420 000.

Sorry, each and everyone if we failed you. You are an incredible, supportive and helpful community. The best we could possibly hope for.

All the love,
Elena Bulygina and Dmitry Krasnoukhov

30 Nov 05:13

Thanks for getting in touch!

We just wanted to say a quick hello and thank everybody for continuing to use The Old Reader.  We’ve been hard at work making improvements and planning for the future.  Thanks to everybody who has reached out to us, we’re working to get back in touch with each of you but please be patient with us during this busy time.  We have some changes in store as we work to push this application into a long term sustainable position.  We’ll be in touch soon.

Thanks for using The Old Reader!

30 Nov 05:12

Apps!

We’d like to take a minute to thank the community of applications developers that have assisted in improving the user experience and accessibility of The Old Reader.  Please take a moment to browse the list and let us know if there is anything we’re missing.  New apps are still being added and developed specifically for The Old Reader and we’re thrilled to say that other prominent applications have us on the shortlist to be supported soon.

Along these same lines, please know that all of your feedback and voting at UserVoice is appreciated and something we take very seriously.  Our first priority has been to transition The Old Reader and improve the architecture and performance.  As many of you have noted, we’ve made huge strides in that area.  In the near future, we plan to communicate more around specific features and begin making functional improvements.

Thanks for using The Old Reader!

30 Nov 05:11

Premium Accounts FAQ

We’d like to give a quick status on the new Premium plans and thank you all for the support.  It’s been a little over a week since we introduced the new paid accounts and the support from our community has been terrific.  That said, we still have a ways to go to meet our goals and are working diligently to address as much of your input as possible.

Here are answers to many of the frequent questions that we’ve been receiving over the past week.

Q: Why no Paypal?

A: We just released Paypal payments. You can now use either secure credit card payments through Stripe, or checkout using Paypal.

Q: Why didn’t you do ads?

A: As we mentioned in our previous posts, we’re heavily committed to the open web and feel that ads put our neutrality in jeopardy.  We haven’t completely ruled out future advertising for non-premium accounts, but we will do everything possible to avoid that decision.

Q: What happens when my grace period or trial expires and I’m over the free feed limit?

A: If you’re over the limit and your trial is expired, then your feeds will stop updating. We won’t ever lock you out of The Old Reader, and you’ll always be able to see what your friends are sharing, and you’ll always be able to export your subscriptions to OPML.

Q: Does “6 months of post storage” extend to shared items and comments?

A: We keep shared items and comments forever. Those are never removed. The only posts that will ever be removed are the read and unread posts that you haven’t shared, liked, or starred.

Q: If feed refreshes are shared, how do the tiered feed refresh speeds work?

A: We do our best to store and fetch only unique feeds, so we fetch new posts for a feed once, and deliver the new posts for each user who is subscribed to that feed.

So, if one of the users who is subscribed to that feed decides to become a premium user, all of the feeds that user is subscribed to will begin updating faster. Any free users subscribed to the same feeds will get the faster refresh time as well.

Q: What is the Instapaper and Readability integration?

A: Instapaper and Readability integration is setup, so that if you go into settings and authorize those services, any time you Star a post, it will be shared to to those services. You don’t need to click “Sent to” and be redirected off to the other site. Just click Star and it all happens in the background.

Q: Where’s the bookmarklet?

A: The bookmarklet is a high priority feature for us. We think it’s a very valuable feature to be able to take any article you come across and put it into The Old Reader for later reading. It’s a bit of a big change, since now we don’t have the concept of a post without a feed, but we’re on it and it will be available soon.

Thanks for using The Old Reader!

30 Nov 05:10

The Old Reader Premium!

We are thrilled to announce that we are rolling out Premium accounts for The Old Reader. Since taking over the application in August we’ve made tremendous strides to improve the dependability and speed of the application. We’ve also begun the process of building and releasing heavily requested features and have worked diligently on user support. We believe The Old Reader is now truly a world-class application!

Our next goal is to ensure the long term financial viability of The Old Reader. Hosting, development, and support are not inexpensive and while it’s never been our goal to get rich off of this application, long term sustainability and growth will require revenue. So we explored several models for generating revenues including a premium offering and advertising. In the end, we’d like to avoid advertising as we feel it’s too invasive and runs counter to our strong belief in the open web. So we started working on a premium offering that would allow 90% of our users to continue on with a free account that is largely unchanged from what they are using today.

What will you get with The Old Reader Premium?
- Full-text search
- Faster feed refresh times
- Up to 500 Subscriptions
- 6 months of post storage
- Instapaper and Readability integration
- Early access to new features

What will it cost?
The Old Reader Premium will cost $3/month or $30/year. However, for the next 2 weeks (or up to 5,000 accounts) we’ll be offering the service for $2/month or $20/year and we will lock you into that price for a minimum of the next 2 years. This is our way of saying thanks to our existing users and hopefully getting the Premium service off to a great start.

Do I have to upgrade?
No! 90% of our users can continue on for free just as they are today. However, users with more than 100 feeds will need to upgrade to premium. Otherwise, all functionality will remain available to free accounts. We also offer a 2 week trial period for the premium service and will even allow that trial period to get extended for those still interested in moving to Premium.

We hope you are as excited about TOR Premium as we are. It’s a great value for a service that we know our users will love. Thanks for continuing to support us and thanks for using The Old Reader!

30 Nov 05:09

Starred Items!

We’re excited to announce that starred items are now live in The Old Reader.  This has been one of the most requested features and something we’ve felt belongs in the application for a long time.  Hotkey (f) and API support are also available.  Starred items will automatically be sent to pocket for users that have it activated.

As most of you know, our focus over the past few months was to increase performance and stability of The Old Reader.  We’ve made tremendous strides and can now focus on adding functionality and making this tool a long-term sustainable platform built for the Open Web.  The best is yet to come.

Thanks for using The Old Reader!

(www.catgifs.org/2013/09/07/cat-surprised-cat-animated-gif/)

30 Nov 05:09

One Weird Trick to Get Everything You Want

You probably heard about the Facebook executive who complained about the proliferation of “stupid stories about how you should wash your jeans instead of freezing them.” It’s almost too easy to be snarky about a Facebook guy who worries the Internet is awash in silly sponsored content. 

Besides, we know that silly sponsored content is not a benign issue. MetaFilter founder Matt Haughhey has written thoughtfully about how Google’s opaque and inscrutable ranking systems have been killing his business. He admits that, “we were doing nothing in terms of SEO, as I find the whole business kind of gross." But because MetaFilter won’t play the ranking game, ad revenue has collapsed. Having thoughtful, high-quality content isn’t enough to get read.

The Internet is still full of great content. The problem is that the big Internet companies don’t do a good job of facilitating it. Well, that and advertisers and shameless self promoters are finding new and annoying ways to get in your face.

Last week, we wrote in defense of publishers’ right to get paid for advertising. But that’s just one part of the equation. The other half is providing a better way for quality content to be found. Or at least found without having to tart it up with stupid SEO tricks. 

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I know that content syndication can be used and abused by some people for link building. But RSS is not an algorithm that can be gamed by advertisers and content hucksters. I know that it is still the best mechanism to find the content you want. You’re not going to be tricked into clicking on a link and you’re not having your newsfeed polluted with promoted content. 

And I think it is time to start talking about this. Sometimes I get the feeling RSS developers think of themselves caretakers of an established and respected institution. You know, the kind of institution that can keep catering to a dwindling number of dedicated and sophisticated followers but doesn’t bother attracting new users. RSS is not new technology. But it is outside of the mainstream content delivery that’s increasingly compromised by someone’s desire to sell you something. 

And if a Facebook executive is recognizing the mindlessness, other people are too. It’s time to reintroduce RSS to the world. How about telling people that there is a way to actually ask for content you want to see and actually have it delivered to you. It’s not a miracle or weird trick. Although it will probably seem that way to a few people. 

30 Nov 05:06

Add and share any web page with The Old Reader!

We’ve received a large number of requests to add a bookmarklet feature to The Old Reader.  Today we are excited to be launching this functionality for our premium users.  We will likely roll this functionality out to all users at some point in the future, but do not currently have a timeline in place.

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The bookmarklet is quickly and easily added to your browser bookmarks and allows you to send a copy of any web page to your TOR account.  Those pages are saved in the new bookmarklets section and are also searchable and sharable.

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We know a lot of our users will be excited to see this new functionality and we look forward to your feedback.  Thanks for using The Old Reader!

30 Nov 05:01

fMRI

CUG1201411145

huahua

They also showed activation in the parts of the brain associated with exposure to dubious study methodology, concern about unremoved piercings, and exasperation with fMRI techs who won't stop talking about Warped Tour.
30 Nov 04:59

Relevance

CUG1201411145

funny thing

Last week there were a bunch of great posts expounding on the staying power of blogs and RSS. It seems we’re not the only people comparing social media platforms to the open web and we gained a lot of valuable new insight.

All weekend I’ve been thinking about relevance. When Twitter first took off, it delivered. So much of my Twitter feed was filled with timely, interesting material that it became addictive.

But over time Twitter became more of a platform for self-promotion, corporate advertisement, and random, passive-aggressive posts from college roommates. It went from “check out this amazing article I read” to “look at me because I said so.” That’s just not relevant to me.

Facebook never really delivered on relevance, but it was at least new and fresh for a while. Now it feels like an obligation. Happy Birthday. Yes, I like your new hat. Congratulations on your anniversary. Oooh, she’s so cute. And, of course, buy this stuff from Nordstrom.

But blogs and RSS, like email and websites, remain. They are solely focused on delivering relevant information. Could they be better? Heck yes. Check out my queue after I spent several hours reading yesterday:

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Yikes, that’s a lot of reading left to do. But that’s 2,619 posts with the highest signal to noise ratio I’m going to see all day. We’re hard at work with ideas to make that even better. And we believe that social is going to be the key in improving that ratio.

We’ll have more on that in the future. But for now, let’s all get back to blogging and reading. May your screen be filled with relevance.