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Reddit survey: Red Wings still hated in Colorado, elsewhere in West
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Wings are last Original Six to 6K games
05.12.2013
martbhellhacked!
Not Behaving Like An Adult
(I have just checked a guest in at a discounted rate. After 20 minutes, the guest calls me at the front desk.)
Guest: “You’ve charged me $199! You said my rate was $109!”
Me: “Okay, sir, let me bring up your reservation to make sure I didn’t make a mistake.”
(The guest grunts, but lets me check.)
Me: “I’m sorry, sir, but it looks like I didn’t make a mistake. You will see an authorization for $136.36 until your card is actually charged. We authorize for more just in case you have any incidentals at the end of your stay.”
Guest: “Listen to what I’m telling you; I’ve been overcharged!”
Me: “Please come to the front desk so I can see your receipt.”
(The guest comes down, and slams a receipt on the desk that doesn’t look anything like what we give out.)
Me: “I’m sorry, sir, but this receipt is for [Adult Store]. You must have gotten the receipts mixed up. Here is a new one for your stay here; have a great night!”
Not Even Remotely Close
(My customer needs help setting up a 3rd party recording device, so I spend a few minutes explaining where the connections need to go. Then he asks for help programming our remote to control his 3rd party equipment.)
Me: “Okay, we’re almost ready to program it now! We just need one more piece of information. Can you find the manufacturer of your recorder for me?”
Customer: “Oh yeah, it’s a Hitachi.”
Me: “Excellent! Let’s see what the code is for Hitachi then. Give me one moment.”
Customer: “Did you need me to spell it for you?”
Me: “Well, you said it’s a Hitachi, right?”
Customer: “Yeah. But it’s spelled with a ‘B’.”
Me: “Sorry, did you say a ‘B’, as in bravo?”
Customer: “Yeah! It says T-O-S-H-I-B-A, Hitachi!”
Sverige tappar it-toppen - grannland intar tronen
martbhellGo Finland!