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Extremely Decent Films pokes fun at the problem of oligopoly in the broadband Internet access industry with a clever parody commercial for "the first honest cable company."
Submitted by: Unknown (via YouTube)
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Besides its ads, Apple says very little, confident numbers will do the talking. This no longer works as others have seized the opportunity to drive the narrative.
The day before Samsung’s big Galaxy S4 announcement, Apple’s VP of Marketing, Phil Schiller, sat down for an interview with Reuters and promptly committed what Daring Fireball’s John Gruber calls an unforced error:
“…the news we are hearing this week [is] that the Samsung Galaxy S4 is being rumored to ship with an OS that is nearly a year old,” [Schiller] said, “Customers will have to wait to get an update.”
Not so, as Gruber quickly corrects:
But it ends up the S4 is — to Samsung’s credit — shipping with Android 4.2.2, the latest available version. Not sure why Schiller would speculate on something like this based solely on rumors.
To Samsung’s delight, we can be sure, the interview received wide coverage in publications such as the Wall Street Journal and Bloomberg, just hours before the S4 was unveiled, complete with the month-old Android operating system.
This didn’t go over well. Even before the “year old Android version” was exposed as unfounded conjecture, reactions to Schiller’s trash talk were uniformly negative. Apple was accused of being on the defensive.
But, the true-believers ask, isn’t this something of a double-standard? What about the trash talk Samsung ads that depicted the iPhone as old-fashioned and its users as either cult sheep or doddering golden agers, weren’t they also a form of defensiveness? Why were Samsung’s mean-spirited ads seen as fun and creative, while Schiller’s slight misstep is called “defensive”?
Yes, Apple is held to a (well earned) different standard. Once a challenger with an uncertain future, Apple has become The Man. Years ago, it could productively poke fun at Microsoft in the great I’m a Mac, You’re a PC campaign (the full series of ads is here), but the days of taking potshots at the incumbent are over. Because of its position at the top, Apple should have the grace to not trash its competitors, especially when the digs are humorless and further weakened by error.
Schiller’s faux pas will soon be forgotten — it was a minor infraction, a five yard penalty — but it stoked my enduring frustration with a different sort of Apple-speak characteristic: The way Apple execs abuse words such as “incredible“, “great“, “best“ when they’re discussing the company’s products and business.
My accusation of language molestation needs examples. Citing a page from W. Edwards Deming’s gospel, In God We Trust, Everyone Else Brings Data, I downloaded a handful of Apple earnings calls, such as this one, courtesy of Seeking Alpha, and began to dig.
[Speaking of language faux pas, Deming’s saying was shamelessly and badly appropriated — without attribution — by Google’s Eric Schmidt in a talk at MIT.)
Looking just for the words that emanated from the horses’ mouths, I stripped the intros and outros and the question parts of the Q&As, and pasted into Pages (which has, sadly, lain fallow since January 2009). Pages has a handy Search function (in the Edit > Find submenu) that compiles a list of all occurrences of a word in a document; here’s what I found… .
“Greater” or not, China is mentioned 71 times, much more than any other country or region I checked (Korea = 1, Japan = 6, Europe = 12).
(In the interest of warding off accusations of a near-obsessive waste of energy, I used a command line program to generate some of these numbers. Android? give me a second…4. Google=0, Facebook=4, Samsung=2.)
Now let’s try some “sad” words:
The dissection can go on and on, but let’s end it with a comparison between “more“ and “less“ . Eliminating instances of less as a suffix (“wireless”), the result shows a remarkable unbalance: “more” wins each of the five sessions with a consistently lopsided score: 28 to 3…more or less.
But, you’ll object, what’s wrong with being positive?
Nothing, but this isn’t about optimism, it’s about hyperbole and the abuse of language. Saying “incredible” too many times leads to incredulity. Saying “maniacally focused” at all is out of place and gauche in an earnings call. One doesn’t brag about one’s performance in the boudoir; let happy partners sing your praise.
When words become empty, the listener loses faith in the speaker. Apple has lost control of the narrative; the company has let others define its story. This is a war of words and Apple is proving to be inept at verbal warfare.
In another of his sharply worded analyses titled Ceding the Crown, John Gruber makes the same point, although from a different angle:
The desire for the “Oh, how the mighty Apple has fallen” narrative is so strong that the narrative is simply being stated as fact, evidence to the contrary be damned. It’s reported as true simply because they want it to be true. They’re declaring “The King is dead; long live the King” not because the king has actually died or abdicated the throne, but because they’re bored with the king and want to write a new coronation story.
I agree with the perception, but blaming the media rarely produces results, we shouldn’t point our criticism in the wrong direction. The media have their priorities, which more often than not veer in the direction of entertainment passed as fair and balanced information (see Amusing Ourselves To Death by Neil Postman). If Apple won’t feed them an interesting, captivating story, they’ll find it elsewhere, even in rumors and senseless hand-wringing.
Attacking competitors, pointing to their weaknesses, and trumpeting one’s achievements is better done by hired media assassins. A company, directly or through a PR firm, engages oft-quoted consultants who provide the required third-party stats, barbs, and encomiums. This isn’t theorizing, I once was a director at a company, one of many, that used such an arrangement to good effect.
A brief anecdote: When Microsoft was Microsoft, Waggener Edstrom, the company’s PR powerhouse, was an exemplary propagandist. I distinctly remember a journalist from a white-shoe East Coast business publication coming to my office more than twenty years ago, asking very pointed questions. I asked my own questions in return and realized that the individual didn’t quite know the meaning of certain terms that he was throwing around. A bit of hectoring and cajoling, and the individual finally admitted that the questions were talking points provided by the Seattle PR firm. A few years later, I got a comminatory phone call from one of the firm’s founders. My offense? I had made an unflattering quip about Microsoft when it was having legal troubles with Apple (the IP battle that was later settled as part of the 1997 “investment” in Apple and Steve Jobs). PR firms have long memories and sharp knives.
The approach may seem cynical, but it’s convenient and effective. The PR firm maintains a net (and that’s the right word) of relationships with the media and their pilot fish. If it has the talent of a Waggener Edstrom, it provides sound strategic advice, position papers, talking points, and freeze-dried one-liners.
Furthermore, a PR firm has the power of providing access. I once asked a journalist friend how his respected newspaper could have allowed one of its writers to publish a fellacious piece that described, in dulcet tones, a worldwide Microsoft R&D tour by the company’s missus dominicus. “Access, Jean-Louis, access. That’s the price you pay to get the next Ballmer interview…”
Today, look at the truly admirable job Frank Shaw does for Microsoft. Always on Twitter, frequently writing learned and assertive pieces for the company’s official blog. By the way, where’s Apple’s blog?
The popular notion is that Apple rose to the top without these tools and tactics, but that’s not entirely true. Dear Leader was a one-man propagandastaffel, maintaining his own small network of trusted friends in the media. Jobs also managed to get exemptions from good-behavior rules, exemptions that seem to have expired with him…
Before leaving us, Jobs famously admonished “left-behind” Apple execs to think for themselves instead of trying to guess what he would have done. Perhaps it’s time for senior execs to rethink the kind of control they want to exercise on what others say about Apple. Either stay the old course and try to let the numbers do the talking, or go out and really fight the war of words. Last week’s misstep didn’t belong to either approach.
One last word: In the two trading days bracketing the Samsung S4 launch Schiller clumsily attempted to trash, Apple shares respectively gained 1%, followed by a 2.58% jump the day after the intro. Schiller could have said nothing before the launch and, today, let others point to early criticism of the S4′s apparent featuritis.
Related columns:
My pledge to never use the “i”-word about technology again. (I’ll need help keeping it.)
I have a problem with “intuitive interfaces.” My problem is that I keep talking about them as if they exist. They don’t. No such animal. Never has been, never will be.
A decade-old fix could have easily stopped this weekend’s attack on an anti-spam company, but the truth is many Web companies simply ignore such fixes.
An attack that disrupted Internet service over the past week would have been stopped by a simple Web server configuration fix that’s been understood for a decade but is widely ignored by Web companies, experts say.

Google has vowed that any patents it files relating to open source software will only ever be used defensively. Meanwhile Microsoft has unveiled the full details of its entire patent arsenal.
The Google promise is formally titled the “Open Patent Non-Assertion Pledge.” It will only apply to specific designated patents, which will all relate to technologies based on open source software. To start off with, 10 patents relating to map technology come under the pledge.
There’s a whole bunch of legal small print in the pledge, but the gist of it is simple: if Google has a patent on open source software and you use that technology for an open source project, Google won’t start a lawsuit against you.
That comes with two specific limitations. If you copy the technology and use it for a project that isn’t open source, you’ll be hearing from Google’s lawyers. Meanwhile if you accuse Google of copying you, Google will whip out the patent in its defense.
Google wants the pledge to become a widely adopted standard in a similar way to creative common licenses. It’s suggested the pledge be legally binding, though that might be tricky as it’s a unilateral promise rather than a contractual deal. Google also says the idea is that if you have a patent covered by the pledge, you should insist that anyone who later buys the patent from you must also stick to the pledge.
Microsoft is also trying to set an example in the patent market. It’s published a searchable database of all 40,785 patents that it currently holds. You can also download all of the data as a CSV file for more detailed searching.
The move appears to have two aims. Firstly, it’s a way of giving Microsoft added ammunition against anyone who might try to argue they were unaware that Microsoft held a particular patent.
Secondly, it’s designed to set an example to others by removing any mystery about who owns a particular patent. The list is billed as covering every patent ultimately owned by Microsoft, even if it stems from a subsidiary.
Microsoft argues that if everyone did this, it would be harder for patent trolls to file or buy a patent and then effectively keep it in hiding until they spot somebody unintentionally violating it.
Rumores indicam que empresa deve anunciar sistema Android com profunda relação com a rede social
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SÃO PAULO – O Facebook enviou na quinta-feira, 28, convites para a imprensa para um evento que acontecerá no dia 4 de abril. No convite, nada além da informação: “Venha ver a nossa nova casa no Android”.
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• Siga o ‘Link’ no Twitter, no Facebook, no Google+ no Tumblr e também no Instagram
Foi o suficiente para levantar novamente os rumores de um smartphone do Facebook, que teria sistema Android e ampla integração com a rede social. Outros rumores indicam o lançamento de um sistema operacional móvel da marca.
O mais provável é um meio termo entre as duas especulações. Fontes próximas do Facebook revelaram ao site TechCruch que a novidade será uma versão modificada do sistema operacional Android com profunda relação com o Facebook que funcionaria em smartphones da HTC. Uma ação mais simples do que sistema operacional criado pela Mozilla. Ou seja, não espere por um telefone azul com a cara do Facebook.
De acordo com uma das fontes, não se trata de um Android com grandes novidades, apenas uma versão com funcionalidades da rede social e uma integração obrigatória com os serviços da empresa, como o Messenger.
Uma outra aposta seria uma versão remodelada ainda mais simples, sem ir muito além na relação com o sistema operacional Android e o acesso a dados.
O nome deste projeto pode ser Facebook Home, remetendo a uma tela inicial que tenha a cara do Facebook, acesso à timeline e aos aplicativos nativos da empresa.
For many years when Google was under threat of regulatory action for manipulating its search results for its own commercial gain, the company used every trick in the book — including ignorance, incompetence, safe harbor, fair use, First Amendment and even web traffic beneficence — to avoid criticism in the press and investigation by regulators.
Above all, despite many examples to the contrary, Google appealed to manifest impartiality: its search results were algorithmically derived, untouched by human biases and thus fair. The list of grandiose promises and statements made by Google that turned out to be false and hypocritical is uncomfortably long. Unfortunately for the rest of us, regulatory capture being what it is and the rare penalties being laughable for a $275 billion company, there isn’t much of a black cloud left over Google to worry about, especially under the current U.S. administration.
So perhaps Google now feels freshly emboldened to tell it like it is. In any case, I was impressed by this frank admission in New York Times:
Even at Google, where algorithms and engineers reign supreme in the company’s business and culture, the human contribution to search results is increasing. Google uses human helpers in two ways. Several months ago, it began presenting summaries of information on the right side of a search page when a user typed in the name of a well-known person or place, like “Barack Obama” or “New York City.” These summaries draw from databases of knowledge like Wikipedia, the C.I.A. World Factbook and Freebase, whose parent company, Metaweb, Google acquired in 2010. These databases are edited by humans.
When Google’s algorithm detects a search term for which this distilled information is available, the search engine is trained to go fetch it rather than merely present links to Web pages.
“There has been a shift in our thinking,” said Scott Huffman, an engineering director in charge of search quality at Google. “A part of our resources are now more human curated.”
Not a shift, but a new admission of on-going reality, I’d say. Let’s hope for Scott Huffman’s sake he ran this by Google legal before it was published. Or better yet, let’s hope Google now stops the unbecoming pretensions to being philosophically open and algorithmically impartial.

So is it just me or do you ever get bored with Tumblr?
I have been at this since 2009 and am lacking the desire to go on. I wish there were a good way to organize posts on Tumlbr ( sort of like Flickr sets) then I could look back on this as a virtual scrapbook and maybe find things easier. Then all the hard work would somehow feel like I was accomplishing something.
Blah blah… maybe it’s time to pass the torch…
It’s an interesting cartoon and I have a copy of it, but it’s packed with so much racism that it’s hard to find a moment worth turning into a gif. Even this part seems racist in juxtaposition:

I do like the character design of So White though. It’s rare to see a black person reasonably depicted in old cartoons.