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26 Feb 07:57

Illegala piller strömmar in i Sverige: ”Ett folkhälsoproblem”

by Thomas Arnroth

De senaste åren har en ny typ av missbruk ökat kraftigt i Sverige. Det handlar om illegala narkotiska läkemedel som kan beställas på nätet och smugglas in i stora mängder. Men det mest överraskande är ändå inte mängden narkotika. Det är vem som använder den.

2014 beslagtog Tullverket en halv miljon illegala narkotiska läkemedel i postflödet.

Tre år senare var siffran uppe i 1,7 miljoner.

Missbruket av den här typen av narkotika ökar snabbt

– Vi ser ju långt ifrån allt som kommer in i Sverige, men vi är helt säkra på att ökningen motsvarar en efterfrågan på marknaden. Med andra ord ökar missbruket av den här typen av narkotika snabbt, säger Morgan Hedin, analytiker på Tullverket, i ett avsnitt i KITs pågående dokumentärserie om Isak Legler som dog av en överdos i januari 2018.

Illegala narkotiska läkemedel är ungefär vad det låter som; läkemedel som sjukvården har tillgång till och kan skriva ut på recept, men som säljs illegalt utan läkares recept.

Nästan all sådan tillgänglig narkotika kommer från utlandet.

Morgan Hedin har gjort överraskande upptäckter när han analyserat vilka det är som köper narkotiska läkemedel för eget bruk på nätet.

Benzo och tramadol

Listan på preparat är lång, men vanligast är bensodiazepiner (eller benzo som det kallas) och Tramadol. Benzo är en grupp lugnande läkemedel , till exempel Diazepam, Stesolid och Xanor.

Tramadol är en opioid som används för smärtlindring som även är ångestdämpande. Nästan hälften av alla beslag Tullverket gör är just Tramadol.


Men det är kanske ändå inte ökningen av narkotiska läkemedel som överraskar mest. Det är vilka användarna är.

– Tittar vi på beslagen i postflödet skiljer det sig dramatiskt från vilka som missbrukar vanlig narkotika som amfetamin, kokain och heroin. Där står män för 85 procent av missbruket, de allra flesta av dem är mellan 20 och 40 år gamla, säger Morgan Hedin.

Var är ungdomarna?

– När det gäller narkotiska läkemedel finns användarna jämt spridda över befolkningen. Det är i princip lika vanligt bland kvinnor som män, och det används av alla åldersgrupper. På så sätt har det nästan karaktären av ett folkhälsoproblem.

Den enda grupp som saknas nästan helt i Tullverkets beslag är ungdomar under 20 år.

– Först trodde vi inte riktigt på våra siffror, vi pratar ju ändå om den mest internetmogna generationen någonsin. Det känns nästan orimligt att de inte skulle köpa droger på nätet, säger Morgan Hedin.

Isak Legler var 23 år gammal när han dog av en överdos 2 januari 2018.

Köper från langare

Men efter att siffrorna kontrollerats noggrant var man säker på att det stämde. Betyder det att ungdomar inte använder illegala narkotiska läkemedel?

Dagens missbrukare ser inte ut som de gjorde förr

– Nej, det finns det inga bevis för alls, snarare tvärt om. Men efter att vi undersökt saken närmare bland annat genom ett antal djupintervjuer insåg vi att orsaken var rätt lättförståelig.

– Många ungdomar bor kvar hemma och har alltså ingen egen postadress. De vill inte att det ska komma okända paket från utlandet som föräldrarna ser, så de köper hellre sina droger från langare som de får tag i på olika sätt.

Epidemi av Tramadol

Ökningen av illegala narkotiska läkemedel är inte en trend som bara finns i Sverige, utan på många platser i världen. I vissa afrikanska länder talar man till och med om en Tramadolepedemi och i England har man sett en stor ökning av benzomissbruket.

FN:s organ för illegala droger, UNODC, skriver mycket om narkotiska läkemedel i sin årsrapport om drogläget i världen. UNODC talar bland annat om ett producentdrivet missbruk, alltså att det ökade missbruket beror på en ökad produktion av och tillgång på illegala narkotiska läkemedel.

Ångestdämpande Daizepam är det tredje vanligaste läkemedlet som tas i beslag i postflödet.

Receptfritt i många länder

När det gäller Tramadol beror det här på en ganska uppenbar omständighet: Läkemedlet är receptfritt i stora delar av världen. Mycket av den Tramadol som når Europa och Sverige är tillverkad i Indien, där läkemedlet är helt receptfritt – och därför också i praktiken kan tillverkas och säljas helt öppet och i hur stora kvantiteter som helst (Boko haram och IS i Libyen är för övrigt stora kunder).

Det räcker med en enkel googling för att hitta nätapotek utanför Europa som säljer det över disk

– Sverige nås dels genom postflödet, dels genom insmuggling i landet över gränsen med mer traditionella metoder, säger Morgan Hedin.

Under de senaste åren har flera spektakulära smugglingsoperationer avslöjats, bland annat när 120 000 tabletter smugglades in i Sverige i en serbisk ambulans i januari 2018.

Men det finns även tillfällen då ligor försökt smuggla in stora mängder via just postflödet. I oktober åtalades till exempel tre bröder i Borås för att ha smugglat in totalt 470 000 tabletter Tramadol och benzo i postpaket.

”De illegala pillren är billiga, straffvärdet är lågt och tillgången stor”, säger Morgan Hedin, analytiker på Tullverket.

Lätt att köpa på nätet

Stora volymer når alltså Sverige via den organiserade brottsligheten, men att själv beställa Tramadol på internet är ingen svår sak. Det behövs inte ens att man använder det så kallade dark web, alltså anonyma, hemliga mötesplatser på internet. Det räcker med en enkel googling för att hitta nätapotek utanför Europa som säljer det över disk, utan krav på recept.

– Den typen av försändelser har vi dock lättare att hitta, brev från till exempel Indien passerar en annan kontroll än brev som sänds inom EU. Därför är det ett större problem för oss att det också går att beställa från länder inom EU, säger Morgan Hedin.

Det verkar som om ett antal länder i Europa blivit hubbar för ompaketering av tramadol från Indien, bland annat Rumänien, Storbritannien och Schweiz.

Den nya missbrukaren

Morgan Hedin berättar om de narkotiska läkemedlen i KITs dokumentärserie om 24-åriga Isak Legler som dog av en överdos i januari 2018. Dokumentären är en öppen undersökning där vi publicerat nya avsnitt allt eftersom, du kan se alla avsnitt i serien här. Och här är det senaste: 

Isak motsvarar på många sätt bilden av en ny slags missbrukare som vuxit fram i spåren av den illegala läkemedelsexplosionen: Han hade en trygg uppväxt, kommer från en familj utan socioekonomiska problem med en stark förankring i samhället . Hans missbruk började som en form av självmedicinering mot ångest, depression och sömnsvårigheter.

Bilder från julafton 2017. Ni dygn senare dog Isak Legler.

Lätt att se som självmedicinering

– De narkotiska läkemedlen kommer i kartor där det står angivet vilket läkemedlet är och dess styrka. Det går att googla sig till exakt vilka effekter det har, säger Morgan Hedin.

Många hinner rätt långt i sitt missbruk innan omvärlden märker något och slår larm

– Det ger en helt annan känsla av trygghet än att köpa narkotika i form av pulver. Där vet man ju egentligen inte alls vad det är man får i sig förrän man faktiskt provar. Att det narkotiska läkemedlet är ett läkemedel gör det också enklare att se det som just självmedicinering snarare än narkotikamissbruk.

I  dokumentären om Isak är den här trenden tydlig, likaså att den här gruppen missbrukare är svår att hantera för samhället.

– Dagens missbrukare ser inte ut som de gjorde förr, man kan inte se på folk vem som tar droger eller inte, säger Erik Nord, polischef i Göteborg.

– Det gör tyvärr också att många hinner rätt långt i sitt missbruk innan omvärlden märker något och slår larm.

Bensodiazepinet Alprazolam finns också bland Tullverkets beslag. Benzo är tillsammans med Tramadol de vanligaste illegala läkemedlen som beställs på nätet.

En ny grupp även i tvångsvården

På Statens institutionsstyrelse, Sis, som har hand om all tvångsvård i Sverige, har man en liknande upplevelse.

Efter gymnasiet kan det kollapsa fort och leda till livsfarliga överdoser

– För tio år sedan var det sällsynt med folk under 25 år inom tvångsvården, men nu är personer som är mellan 20 och 30 den största gruppen, säger Torgny Alström, biträdande institutionschef på Gudhemsgården där Isak tvångsvårdades sommaren 2016.

– Många unga som kommer hit har börjat sitt missbruk redan i högstadiet. De har tagit reda på saker om drogerna på nätet, sedan börjat beställa hem, säger Alström.

– Deras missbruk ökar och så länge de går i skolan funkar deras liv, men efter gymnasiet när de ska ut i verkligheten kan det kollapsa fort och leda till livsfarliga överdoser, vilket gör att de får tvångsvård enligt LVM och kommer till oss. De vill ofta prata om självmedicinering, men det är inte en beskrivning som vi går med på under vår vård.

Att personer under 20 år inte beställer lika mycket illegala narkotiska läkemedel på nätet som övriga åldersgrupper betyder inte att de inte använder dem lika mycket.

Låga straffvärden

Men det finns antagligen även mer pragmatiska skäl till att missbruket av narkotiska läkemedel ökar så snabbt.

– Det är billig narkotika, straffvärdena är låga och tillgängligheten är stor, säger Morgan Hedin.

– De flesta försändelser vi tar i postflödet är beställningar som privatpersoner gjort. Vi förstår att det är för eget bruk på grund av de relativt små mängderna. Risken för att åka fast är liten. 500 tabletter och under utgör bara ett ringa brott, vilket i normala fall innebär högst dagsböter. Och även om vi ser vad det står för namn på paketet är våra möjligheter att bevisa att det faktiskt är samma person som beställt varan nästan obefintliga.

”Att det handlar om just läkemedel gör det enklare att se missbruket som en självmedicinering”, säger Morgan Hedin på Tullverket.

Ingen optimism

– Jämför det med till exempel Subutex, ett läkemedel som var populärt att missbruka i för tio år sedan. Det är farligt, men inte farligare än många av dagens illegala narkotiska läkemedel. Där får man fängelse för innehav av ganska små mängder, trots att det läkemedlet idag står för en ytterst marginell del av våra beslag.

Mängden beslag i postflödet minskade något under 2018, men det verkar tyvärr inte orsaka någon optimism hos Tullverket.

– Nej, minskningen berodde på att Postnord flyttade sin verksamhet för postförsändelser från utlandet från Arlanda till Örebro, säger Morgan Hedin.

– Det har varit en hel inköringsproblem med att få vår verksamhet att fungera med posthanteringen under 2018, så den uteblivna ökningen av tillslag kan förklaras helt med det.

De vanligaste narkotiska läkemedlen som Tullverket beslagtog i postflödet under 2018:

1. Tramadol, 44 procent

2. Alprazolam (benzo, främst Xanor), 18 procent

3. Diazepam (benzo, tex Stesolid), 17 procent

26 Feb 07:34

Content moderation has no easy answers

by mathowie

This morning I read Casey Newton’s expose of Facebook moderation problems at the Verge.

Let me be clear upfront: content moderation is tough and I have no idea how to solve it at internet scale—in fact I’m not even sure it’s possible to do on the orders of millions and billions of items to be reviewed. Stories like this started coming out about 5 years ago about facebook moderators in the Philippines having high burnout rates and I remember thinking the problem had no easy solution back then (hint: it’s even worse now).

I ran a somewhat popular indie site for 15 years, the last half or so with ample moderation. But to put the scale of the work in perspective, we were dealing with 10-15 thousand active people daily posting about 3,000 things. Slightly big numbers but still small enough you can wrap your head around them. Mostly day to day we broke up bickering matches between two grad students on the site. And even that was still a drag and after many years doing it I had to hang it up to take a break from the day to day stress.

People often say to me that Twitter or Facebook should be more like MetaFilter, but there’s no way the numbers work out. We had 6 people combing through hundreds of reported postings each day. On a scale many orders of magnitude larger, you can’t employ enough moderators to make sure everything gets a check. You can work off just reported stuff and that cuts down your workload, but it’s still a deluge when you’re talking about millions of things per day. How many moderators could even work at Google? Ten thousand? A hundred thousand? A million?

YouTube itself presents a special problem with no easy solution. Every minute of every day, hundreds of hours of video are uploaded to the service. That’s physically impossible for humans to watch it even if you had thousands of content mods working for YT full time around the world.

So everyone says “I guess AI will solve it” but then you have all of AI’s problems on top of it. Baby videos get flagged as porn because there’s too much skin tone filling the screen. Subtle forms of abuse aren’t picked up because the patterns don’t exist yet in the AI and every day is a cat-and-mouse game to stay head of AI. AI is prone to the same biases in the creators and will have negative effects down the line.

I don’t know how to counteract the effects of moderation, or how to mitigate the toll it takes on people. I know this from friends working all over the tech industry, but any job that requires you to solve problems for people and express empathy for them, whether that’s in a chat window or on phone support or at a genius bar, it all takes its toll on people doing it and those jobs have high turnover rates. Many content items described in Casey’s piece are horrific and I don’t know how to you prevent it from harming employees, but aside from those special cases it’s extremely hard to keep the work from grinding people down.

Honestly, I wish there was a solution. I’d love to see Twitter do a better job keeping terrible people off their platform and stopping things like brigading where you make a joke about a public figure and then thousands of people hound you from some unknown source. I wish YouTube would get better at filtering out conspiracy nonsense and stop radicalizing people. I wish Facebook could keep their site free of brutality without permanently harming workers who have to look at it.

I was part of a small corner of the internet where we made it work, but it was downright tiny compared to the big internet scale platforms. That’s not to say it’s impossible so we should throw up our hands and give up, but I just want to acknowledge how hard the problem is to solve. I’ve thought about these issues for decades but there are no easy answers. I don’t let any large platform off the hook for what takes place there, but I do recognize there’s no magic solution.

25 Feb 09:54

German neofascists used Qanon to expand their reach

by Cory Doctorow

Germany's Alternative For Germany (AfD) party (previously) are an insurgent neofascist movement with ties to senior mainstream politicians and the country's super-wealthy would-be oligarchs; the party put on a hard push in the the 2018 Bavarian elections and their meme warfare was full of familiar voter-suppression tactics, from garden-variety disinformation to exhortations to stay home on election day.

Also prominent in the group's messaging: hashtags and tropes from the US far-right conspiracy theory Qanon (previously), an incoherent toxic stew of antisemitism, murder accusations, numerology, Islamophobia, and other pathologies of the moment.

The connection between Qanon and AfD comes from an unreleased report from the London School of Economics-affiliated Institute for Strategic Dialogue, which bills itself as an "anti-extremist think tank"; some details of the study have been reported in the German and US press.

The researchers traced the inclusion of Qanon-affiliated hashtags in AfD social media, including German translations and adaptations of popular Qanon tags (e.g. #linksliegenlassen, #MerkelMussWeg); as with the US-based Qanon activists, the German Qanon phenomenon was driven by small numbers of incredibly prolific social media users -- not bots (Erin Gallagher's research found that Qanon tweeters posting 500+ messages/day were often "older retired people with a lot of free time").

There's evidence that US-based Qanon activists forged alliances with German neofascists; some popular fascist hashtags ("#ChemnitzIstDerAnfang") originated with US Qanon accounts.

Qanon is becoming a kind of ideological signifier among far-right groups: members of the far-right who have adopted the yellow vest for street demonstrations in Canada and the UK have been spotted decorating the vests with Qanon memes and carrying Qanon-boosting signs. Qanon networks have also been used to boost the virality of racist videos.

I think far-right extremism is the intersection of garden-variety bigotry/xenophobia with economic precarity and a breakdown of the epistemological consensus about what constitutes a reliable indicator that something is true.

Xenophobia and bigotry are always around, but they surge when people feel afraid for their overall economic circumstances, and that surge has been supercharged by decades of both scientific denialism (well-funded campaigns to sow doubt about the motives of climate scientists, doctors who warn of the link between smoking and cancer, etc) and corruption -- for example, anti-vax builds on the assertion that experts have corrupt motives and that regulators are so captured that they let them get away with murder. The thing is, regulators really are that captured.

I can't say for sure that a more equitable economic system -- which would cut off the resources used by corporate influences to distort policy, and by ideological entrepreneurs to push expensive, profitable scientific denial -- would neutralize the far-right, but I think it's worth a try.

The crossover between QAnon and far-right German movements like the Chemnitz riots makes sense. Both movements are aggressively anti-Muslim and anti-refugee. And both make vague gestures toward a right-wing revolution.

“At the time I got the impression that some people thought Chemnitz was going to be ‘Germany's great awakening,’” Gallagher said, referencing QAnon’s promise of a “great awakening” in America.

It’s a trend she’s previously observed, as America’s alt-right moved on to trolling on behalf of their counterparts in Europe after Trump’s victory in 2016.

“I've noticed crossover of US alt-right networks with European alt-right for a long time,” she said. “How QAnon fits into all that is a great question, but the international alt-right coordinated swarms—QAnon related or not—do not surprise me.”

How Fringe Groups Are Using QAnon to Amplify Their Wild Messages [Kelly Weill/Daily Beast]

25 Feb 09:53

40 incredibly useful things you didn’t know Google Search could do

by JR Raphael

When you think about Google services, apps such as Gmail, Docs, and Photos may be the first things that come to mind. I’d be willing to wager, though, that the Google service you use more than any other is one you rarely think about—because it’s woven so tightly into your life that it doesn’t even feel like a service anymore. It just feels like a utility, something that’s always there—like a faucet for metaphorical water.

I’m talking, of course, about Google Search, the gateway to an endless-seeming array of answers and information. But these days, Google Search can do a whole lot more than just look up simple queries. In fact, if you know all of its hidden powers, Search can be a Swiss Army knife that’s always within reach, even when you aren’t actively thinking about its presence.

Browse through these 40 advanced functions—and get ready to see Search in a whole new light.

Useful tools

1. Need an impartial judge to help make a decision? Try typing “random number generator” into Google. That’ll bring up a tool that lets you specify a minimum and maximum number—for however many choices you have, or even representing a specific set of values within a spreadsheet—and then have the Google genie randomly pick a number within that range.

For a more visual (although also more limited) version of the same concept, type “spinner” into Google and then switch the toggle at the top to “Number.” You can then create a wheel with anywhere from two to 20 numbers and click it to spin and land on a random digit.

The Google Search number spinner will land on a random digit, with anywhere from two to 20 options in place.

2. For even simpler decisions, let Google flip a coin or roll a die for you by typing either command into the search box. (Bonus tip: You can also ask Google to spin a dreidel.)

3. Make Google serve as your personal time-keeper by typing “timer” or “stopwatch” into a search box. You can also launch right into a specific timer by typing “20 minute timer” (or whatever amount of time you desire).

4. You probably know that Google can act as a basic calculator, performing addition, subtraction, and so on—but did you know it can also do all sorts of advanced mathematics? For instance, you can have Google graph complicated equations like “cos(3x)+sin(x), cos(7x)+sin(x)” by entering them directly into the search box. And you can fire up a geometry calculator by searching for a specific query—”area of a circle,” “formula for a triangle perimeter,” or “volume of a cylinder”—and then entering in the values you know.

Google’s geometry calculator can work with a variety of advanced formulas.

5. Google has separate standalone calculators that can figure out tips and monthly mortgage payments, too. Search for “tip calculator” or “mortgage calculator” to give either a whirl.

6. The next time you need to convert between units, try asking Google to do the heavy lifting for you. In addition to  handling currency and practically any measurement system, Google can convert megabytes to gigabytes, Fahrenheit to Celsius, and days into minutes or even seconds. You can explore all the possibilities by typing “unit converter” into the search box and then looking through the dropdown menus that appear—or you can perform most conversions directly by searching for the exact changeover you want (e.g. “14.7 lbs to oz”).

7. Who among us hasn’t come across a sprawling number and stared at it blankly while trying to figure out how to say it aloud? Search for any number followed by “=english”—”53493439531=english,” for example—and Google will spell out your number for you in plain-English words.

8. Designers, take note: Searching for “color picker” will pull up a simple tool that lets you select a color and find its hex code, RGB value, CMYK value, and more—and easily convert from one color code type to another.

The color picker tool is an easy way to find color codes and convert among different code types.

9. You can also see an identifying swatch for a specific color code by typing it into Google in almost any form: “#fcef00,” “rgb(252, 239, 0),” “pantone 444 u,” and so on.

10. Get up-to-date info on any flight, anytime, by typing the airline name or code and flight number directly into Google.

11. Find your current IP address in a snap by typing “IP address” into any Google prompt.

12. Google can measure your internet speed and give you speedy results, regardless of whether you’re on Wi-Fi or mobile data. Just type “speed test” into a search box and then click the “Run Speed Test” button to get started.

13. From your phone, type “bubble level” into Google to load an on-demand level tool and make sure the picture you’re hanging is perfectly straight.

Keep the toolbox in the closet and pull up a bubble level right from Google Search on your phone.

14. Trying to stay on beat? Google “metronome,” and the search site will give you a fully functional metronome with a slider to start any beat-per-minute setting you need.

15. Search or browse through hundreds of old print newspapers at Google’s hidden newspaper archive site. The selection is pretty hit-and-miss, but you just might find what you’re after.

16. Hardly anyone knows it, but Google has a system that allows you to save results from your searches and then organize them into collections. From a browser, it works with images, jobs, and places; after searching for any of those types of items, you’ll see small bookmark icons alongside your results that can be clicked to save the associated entities. If you have an Android phone, you can also save web pages by pulling them up within the Google app and then looking for the bookmark icon in the upper-right corner of the screen. Either way, you can find and sort your saved stuff by going to google.com/collections or looking for the “Collections” option in the Google app on Android (tucked away within the “More” menu).

Advanced information

17. Find your next job on Google by searching for “jobs near me” or something specific like “programming jobs.” You can then narrow down the search as needed, find direct links to apply to positions, and even turn on email alerts for worthwhile queries.

Google’s job search function pulls in postings from all over the web and presents them in a centralized, easy-to-follow manner.

18. Thinking about going back to school—or maybe enrolling in college for the first time? Google can give you oodles of useful info about any four-year college in the United States. All you have to do is search for the school’s name, and you’ll get an interactive box with facts about its average cost (before and after financial aid for any income level) along with its acceptance rate, typical test scores, rankings, and notable alumni.

19. Get the perfect recipe for any meal by searching for the name of a dish from your mobile device. Google will give you a scrolling list of choices and will even provide one-tap commands for sending any set of instructions to a Google Assistant Smart Display connected to your account. (Bonus tip: You can search for drink recipes in the same way—again, though, only on a mobile device for some reason.)

20. Speaking of eating, you can Google any individual ingredient to find detailed nutritional information about the food. You can also search for specific nutritional queries—things like: “How many calories are in avocados,” “How much fat is in an egg yolk,” or “How much protein is in chickpeas.”

21. Figure out which streaming service has the show or movie you want by searching for “watch” followed by the program’s title. Google will give you a list of places where you can find it—both as part of an active subscription and on an a-la-carte purchasing basis.

22. Craving some variety with your tried-and-true songs? Try searching for an artist name and song title together—like “Michael Jackson Billie Jean,” for instance—and then, in the info box that appears, click the “Other recordings of this song” header. That’ll bring up an interactive list of artists who have covered your favorite tune, complete with videos to watch each alternate version.

23. Fan of the sportsball? Search for the name of a team or league to get real-time game scores and detailed recaps of recent matchups.

Location fixation

24. Avoid frustration and check on a restaurant’s average wait time for any day and time before you head out. Just search for the restaurant’s name, then look for the “Popular times” section in the info box that appears. There, you can click a dropdown menu to select any day and then scroll through a timeline to see the typical crowd level and wait length for any given hour.

See how long you’re likely to wait at a restaurant by using Google’s “Popular times” tool.

25. Generate a list of upcoming local events by searching for “events near me” from your mobile device. Once the info box is in front of you, you can jump ahead to other days or tap any event to get additional info. If you’re looking for something specific, you can also search for terms like “concerts near me,” “food festivals near me,” or “conferences near me.”

26. Google has a whole host of ways it can help you figure out the time in any location. Aside from being able to search for “time” followed by the name of a place to see the current time in that area, you can quickly perform time zone conversions by typing in something like “time 2:00 p.m. India”—which would show you what time it’ll be in your location when it’s 2:00 p.m. in India.

27. Get a fast glance at the weather for any city on any day by typing “weather” followed by the city name—and then the day you’re interested in, if it’s anything other than today.

Search smarts

28. Trying to reach a site that’s temporarily down or permanently offline? Type “cache:” followed by the site’s address directly into Google. That’ll take you to a recently saved version of the site hosted on Google’s own servers.

29. You can search any site through Google to find whatever you need: Simply type in the term you want followed by “site:” and the URL—”site:fastcompany.com,” for example—and you’ll get a list of results that’s practically guaranteed to be better than whatever the site’s own internal search function would give you.

30. If you’re looking for information from a specific time period, type in the term you want and then click or tap the “Tools” menu at the top of the Google results page. Then you can limit your search results to a particular time—if, say, you wanted to see stories about Apple earnings from January 2018.

31. Google’s image search function has a similarly useful option: After searching for an image, tap “Tools” at the top of the results. You’ll be able to filter your image search to show only results of a particular size or color—or only images that contain a face or were created during a specific period of time.

Filter your image search to find exactly the type of result you need.

32. Save yourself a bunch of clicks or taps and tell Google to show more search results per page—without forcing you to press that pesky “Next” or “More” button. Just hop over to this preferences page and move the slider under “Results per page” as high as you’d like, then be sure to hit the blue “Save” button at the bottom of the screen. Google warns that the higher the number, the slower your searches may be—but realistically, as long as you’re on a reasonably speedy internet connection, you aren’t likely to notice much difference.

33. On that same preferences page, you can instruct Google to open every search result as a new tab by default. If you find yourself opening links in new tabs more often than not, that can be a very welcome change.

Getting personal

34. Got a tracking number from the U.S. Postal Service, UPS, or FedEx? Paste the number directly into Google Search. It’ll give you a direct link to the latest update on your package’s delivery.

35. Google Search can dig up info from your own personal data, so long as you use services such as Gmail, Google Calendar, and Google Photos. Try searching for “my trips,” “my flights,” “my appointments,” “my reservations,” “my purchases,” “my bills,” or “my photos.” With some of those, you can get even more specific: “my AT&T bills from 2018,” “my photos from france,” “my photos from February 2016,” and so on. As long as you have matching data in a compatible Google service, you’ll get results right then and there.

Quickly find photos featuring a particular time, place, subject, or event by searching directly in Google Search.

36. You can browse or search through your own past Google searches and even rediscover results you clicked while signed into your account by visiting myactivity.google.com. Click the “Search” tab at the top to narrow the results down only to Search (as opposed to also seeing your activity from other Google products).

37. Want to erase the past—or maybe just part of it? Hang onto this link. It makes it easy to wipe away your entire Google Search history, should the urge ever arise, or to erase your last hour’s worth of searches for a more limited reset.

Just for fun

38. The next time you need to calm down and focus, type “breathing exercise” into any Google box. You’ll get a one-minute guided breathing exercise to help recenter your brain.

39. If you need a serious break from productivity, let Google entertain you with a hidden Search game:

  • Search for “Atari Breakout,” then click on the “Images” tab at the top of the screen to test your old-school skills.
  • Search for “Zerg Rush” and fight off the falling O’s before they erase the page.
  • Search for “Google Pacman” and chomp away at those pretty yellow pellets.
  • Search for “Solitaire,” “Minesweeper,” “Tic Tac Toe,” or “Snake” for some good old-fashioned fun.

40. Last but not least, take a trip back in time by searching for “Google in 1998.” That’ll let you look through one of Google’s earliest site designs, from the time of the company’s launch—and make you appreciate just how far things have come.

21 Feb 07:13

Gurman on WWDC 2019: Marzipan Marches Forward and the New Mac Pro

by John Gruber

Mark Gurman, writing for Bloomberg*:

Later this year, Apple plans to let developers port their iPad apps to Mac computers via a new software development kit that the company will release as early as June at its annual developer conference. Developers will still need to submit separate versions of the app to Apple’s iOS and Mac App Stores, but the new kit will mean they don’t have to write the underlying software code twice, said the people familiar with the plan.

In 2020, Apple plans to expand the kit so iPhone applications can be converted into Mac apps in the same way. Apple engineers have found this challenging because iPhone screens are so much smaller than Mac computer displays.

In some ways this makes sense — iPad apps are closer in scope to Mac apps. But for iPhone apps that don’t have iPad counterparts, why would developers target the Mac if they haven’t even bothered with iPad yet? And as Steven Troughton-Smith observed, in some ways the Mac is better-suited to iPhone apps than iPad is, because you can just run the app in a small window on the Mac, whereas iPad apps need to be full-screen, which leads iPhone-only apps running on iPad to look dreadful.

The only upside I can see to this entire endeavor is that some media consumption apps (Netflix, HBO, Hulu) might come to the Mac and be better than what we have now (using their websites, which have no offline access). Anything else I dread. I honestly can’t think of one productivity app on iPad where I’ve ever thought I’d like to use that app on the Mac. The best iPad productivity apps I know of — Things, Omni’s apps, Tweetbot — already have real Mac app counterparts.

Tucked away as the final sentence in the report:

The company has also internally weighed previewing a new version of the high-end Mac Pro, according to people familiar with the deliberations.

Given that rumors suggest a late March event focused on subscription services (news and original video content), I would say WWDC has to be the unveiling of the new Mac Pros. Even if they don’t announce a ship date I’d be shocked if they don’t show it — they started working on it two years ago.

* Bloomberg, of course, is the publication that published “The Big Hack” in October — a sensational story alleging that data centers of Apple, Amazon, and dozens of other companies were compromised by China’s intelligence services. The story presented no confirmable evidence at all, was vehemently denied by all companies involved, has not been confirmed by a single other publication (despite much effort to do so), and has been largely discredited by one of Bloomberg’s own sources. By all appearances “The Big Hack” was complete bullshit. Yet Bloomberg has issued no correction or retraction, and seemingly hopes we’ll all just forget about it. I say we do not just forget about it. Bloomberg’s institutional credibility is severely damaged, and everything they publish should be treated with skepticism until they retract the story or provide evidence that it was true.

13 Feb 14:49

Kina + EAP = sant

by Hexmaster
Schillerinstitutet på Facebook. 67 följare.

Nyligen presenterade tankesmedjan Network on China rapporten Political values in Europe-China relations. I SvD tog Ola Wong upp den, och kompletterade med en uppgift som är så bisarr att det är svårt att förhålla sig till den.
[Den kinesiska] Ambassaden i Stockholm har exempelvis gjort det udda valet att marknadsföra Kinas nya sidenvägar [ett gigantiskt infrastrukturprojekt] i samarbete med Schillerinstitutet, även känt som Europeiska arbetarpartiet (EAP). EAP var vänsterextremt när det startade i Sverige på 70-talet men blev senare klassat som närmast högerextremt av försvarsmakten. I det senaste riksdagsvalet fick de blygsamma 52 röster. Att rörelsen inte växt mer på alla dessa år beror på deras besynnerliga utspel, konspirationsteorier samt grova personangrepp, skriver den statliga utredningen "Hotet från vänster" (SOU 2002:91).
- Ola Wong: Klimatskeptisk sekt i Sverige samarbetar med Kinas ambassad, SvD 9 februari 2019

Att fånga den galenskap som är EAP/LaRouche-rörelsen i en kort rubrik är en utmaning, och det är inte SvD:s fel att de bara delvis lyckades. Wongs sammanfattning är utmärkt: Mikropartiet EAP har mycket få men mycket aktiva medlemmar (deras engagerade kärna torde rymmas i en hiss). De kompenserar för sin litenhet genom att inta extrema och stenhårda uppfattningar – ända tills de ändrar sig, och intar en annan (kanske motsatt?) uppfattning lika stenhårt.

Älska Sovjet, invadera Afghanistan och hata USA? Älska USA, hata kommunister och Palme? Älska Trump, Putin och Kina? Hata IMF och kolonisera Mars? Eller varför inte driva en kampanj för att ändra ettstrukna A från 440 Hz till 432 Hz? (Se bloggposten 440 Hz-konspirationen.) Och så vidare.

När illa sedda rörelser ska föra ut sina budskap kan de skapa fasader. Scientologerna har KMR, droginformation.nu, Narconon och allt vad de heter. EAP har Schillerinstitutet, ett väl valt namn som lurat flera genom åren. Kanske de rentav lyckats lura kineserna..? Även om det verkar osannolikt, så är det inte mindre osannolikt än att någon som har minsta kunskap om tokarna i EAP skulle inleda ett samarbete med dem.

Uppdaterat: Av en ren slump – lovar – fick denna bloggpost en sorts aktualitet när självaste Lyndon LaRouche, "statsmannen, filosofen, ekonomen, konstnären, fysikern, poeten, frihetskämpen och mycket mera" enligt EAP, gick och dog den 12 februari, något som tillkännagavs dagen därpå.
12 Feb 07:01

The problem with all the mistakes in Jill Abramson's book on journalism is you'll never know who wrote them

by Rob Beschizza

Jill Abramson, the former executive editor of the New York Times, has a book out about journalism, ethics and truth. Unfortunately, many paragraphs turned out to be plagiarized from other writers. To the seemingly oblivious Abramson, it seems incomprehensible that this might be a problem. To her publishers, the vast sunk costs involved (it paid about $1m for the copied-and-pasted hackintome) have forced them to pretend that it isn't.

And then there's the errors. Even before it was out, reviewers noticed problems ranging from major cities situated in the wrong states to insulting factual flubs about the young journalists Abramson thinks she's schooling.

And now this, spotted by Chris Krewson:

CPM refers to cost per mille, a measure used in advertising, and makes no sense as written here. In any case, it certainly was not a term devised by Nick Denton to calculate traffic bonuses.

"The lack of understanding about digital is stunning," Krewson writes.

Ah, but whose lack of understanding about digital?

The problem with all the mistakes in Jill Abramson's book on journalism is you'll never know who made them. It's the paradox of plagiarism: all discussion that depends on authorship, intent, context -- all of it becomes pointless. You can't very well blame Abramson for someone else's mistake, can you?1

Her book supposedly honors the traditions of 20th century journalism but has become a gravestone marking their death. The corpses will now be fucked by social media companies, billionaires and fascists until there's nothing left to fuck but the cold stone where they lay.

1. Back in the day, when a significant number of sites "scraped" content from Boing Boing, I used to poison the scraper bots with special content that will otherwise go undescribed here. This content would be published only on the scraper sites.

12 Feb 06:47

Robot writers drove 1,000 paying subscribers for Swedish publisher MittMedia

by Lucinda Southern

Swedish local news publisher MittMedia is using robot-generated content to drive subscriptions.

Robot journalism has typically been touted as a tool to save time in busy newsrooms, but MittMedia has gained 1,000 digital subscribers across 20 of its local news sites using automated content, over the last year.

The publisher, which now has nearly 80,000 digital subscribers, found that real-estate articles are the most effective at converting loyal users into digital subscribers. At the end of 2017, it launched the “Homeowners Bot,” which writes a short text on every house that is sold in the local market, identifies an interesting angle, like the most expensive house sold in the year, and adds an image from Google Street View.

The company now writes 480 articles a week on home sales, according to the company. Since introducing the tool it has published in total 34,000 articles, which have converted nearly 1,000 paying subscribers. Subscriptions to its titles start at €10 a month ($11.28).

“A really good robot text can have a bigger impact and be more read than a really good news article, but only if it’s a topic readers really care about,” said Li LÉstrade, head of content development at MittMedia. “Each article reaches a smaller group of readers on average, but in total, we get an exchange on par with anything written by our most-read reporters.”

On each bot-written article, the publisher uses the byline “MittMedia’s Text Robot,” and through research, it found that 68 percent of 102 respondents didn’t notice the piece was written by a bot.

Often 100,000 houses are sold in local regions covered by MittMedia’s local press.

Publishers like Bloomberg, Reuters and The Washington Post have also explored robot-written stories that rely on structured data. The obvious benefit is the publisher can churn out repetitive, simple stories at a high volume, leaving the humans to do more of the investigative work. This high volume typically meant using robots to automate things like earnings or sports reports, which would help increase ad impressions and aid coverage in local newsrooms. 

The publisher has started automating articles about new companies which are proving popular. It uses algorithms to show the most relevant articles to the right reader at the right time to nudge them to subscribe, said LÉstrade. Because there are a large number of automated articles, the danger is either they will dominate the site or look too irrelevant if they aren’t distributed to a specific group of readers.

“Automated articles are often pretty niche and super interesting to a small number of people. That makes them perfect for a personalized news feed or a niche product,” she said. “It’s key to nail the context.”

MittMedia has a central editorial team that works with data-driven content development of nine people to improve the retention of digital subscribers. According to the media group, bringing more flexibility to unsubscribing has stabilized churn rates. Subscribers can pause their newsletters or unsubscribe by clicking a button, a popular feature for avid followers of seasonal sports like ice hockey. Currently, churn rate is between 12 percent and 14 percent, said LÉstrade.

Robot journalism is hot in Sweden. One of the country’s largest national titles, Schibsted’s evening tabloid Aftonbladet, which reached 250,000 digital subscribers by the end of 2017, has also pushed into automated content. MittMedia has partnered with tech company United Robots on automated content. Along with two other Swedish publishers, MittMedia is expanding the amount and type of automated content it publishes beyond property sales articles to include sports write-ups, texts about company registrations, bankruptcies and traffic and weather news.

The post Robot writers drove 1,000 paying subscribers for Swedish publisher MittMedia appeared first on Digiday.

07 Feb 06:38

Inside Wisconsin’s Disastrous $4.5 Billion Deal With Foxconn

by John Gruber

Austin Carr, reporting for Bloomberg Businessweek*:

“This is the Eighth Wonder of the World.”

So declared President Donald Trump onstage last June at a press event at Foxconn’s new factory in Mount Pleasant, Wis. He was there to herald the potential of the Taiwanese manufacturing giant’s expansion into cheesehead country. He’d joined Foxconn Chairman Terry Gou and then-Wisconsin Governor Scott Walker to celebrate a partnership he’d helped broker — “one of the great deals ever,” Trump said. In exchange for more than $4.5 billion in government incentives, Foxconn had agreed to build a high-tech manufacturing hub on 3,000 acres of farmland south of Milwaukee and create as many as 13,000 good-paying jobs for “amazing Wisconsin workers” as early as 2022.

How’s it turning out? Terribly for Wisconsin:

The only consistency, many of these people say, lay in how obvious it was that Wisconsin struck a weak deal. Under the terms Walker negotiated, each job at the Mount Pleasant factory is projected to cost the state at least $219,000 in tax breaks and other incentives. The good or extra-bad news, depending on your perspective, is that there probably won’t be 13,000 of them. […]

A report from the Wisconsin Legislative Fiscal Bureau, a nonpartisan government agency, estimated the state would be in the red on the deal until at least 2042, and even that projection didn’t account for the kinds of increased public-services costs associated with population growth. It also based income tax revenue projections on the implausible assumption that every employee would live in Wisconsin, whereas some would almost certainly commute from nearby Illinois. “There’s no way this will ever pay itself off,” says Tim Bartik, a senior economist at the W.E. Upjohn Institute for Employment Research. He says Foxconn’s incentives are more than 10 times greater than typical government aid packages of its stripe.

The best part is where Wisconsin officials admit they never looked at Foxconn’s record in such deals:

Wisconsin officials apparently didn’t consider Gou’s track record problematic. Instead, they describe the billionaire, who charmed them with stories of his early days selling TV parts in the Midwest, as almost philanthropic. “My impression of him was, what a nice person,” says Scott Neitzel, who led negotiations for the Walker administration. “An extremely genuine, down-to-earth tycoon.” When asked if the state looked at Foxconn’s history, WEDC Chief Executive Officer Mark Hogan says, “We didn’t spend a lot of time on that because, in the end, we got to know these people so well.”

Foxconn Chairman Terry Gou, well-known philanthropist.

* Bloomberg, of course, is the publication that published “The Big Hack” in October — a sensational story alleging that data centers of Apple, Amazon, and dozens of other companies were compromised by China’s intelligence services. The story presented no confirmable evidence at all, was vehemently denied by all companies involved, has not been confirmed by a single other publication (despite much effort to do so), and has been largely discredited by one of Bloomberg’s own sources. By all appearances “The Big Hack” was complete bullshit. Yet Bloomberg has issued no correction or retraction, and seemingly hopes we’ll all just forget about it. I say we do not just forget about it. Bloomberg’s institutional credibility is severely damaged, and everything they publish should be treated with skepticism until they retract the story or provide evidence that it was true.

07 Feb 06:36

Big Telecom Sold Highly Sensitive Customer GPS Data Typically Used for 911 Calls

by Joseph Cox

This is a breaking news piece. You can read our full investigation here.

Around 250 bounty hunters and related businesses had access to AT&T, T-Mobile, and Sprint customer location data, according to documents obtained by Motherboard. The documents also show that telecom companies sold data intended to be used by 911 operators and first responders to data aggregators, who sold it to bounty hunters. The data was in some cases so accurate that a user could be tracked to specific spots inside a building.

The news shows not only how widely Americans’ sensitive location data has been sold through the overlooked and questionable data broker market, but also how the ease-of-access dramatically increased the risk of abuse. Motherboard found that an individual company made more than 18,000 data location requests through a data broker; other companies made thousands of requests. The full details of our investigation are available here.

“This scandal keeps getting worse. Carriers assured customers location tracking abuses were isolated incidents. Now it appears that hundreds of people could track our phones, and they were doing it for years before anyone at the wireless companies took action,” Oregon Senator Ron Wyden said in an emailed statement after presented with Motherboard’s findings. “That’s more than an oversight—that’s flagrant, wilful disregard for the safety and security of Americans.”

cercareone_ping
A screenshot obtained by Motherboard of a phone being located via its GPS data. Motherboard has blurred and cropped parts of the image to protect individuals’ privacy. Image: Motherboard

Between at least 2012 until it closed in late 2017, a now-defunct data seller called CerCareOne allowed bounty hunters, bail bondsmen, and bail agents to find the real-time location of AT&T, T-Mobile, and Sprint mobile phones. The company would sometimes charge up to $1,100 per phone location, according to a source familiar with the company. Motherboard granted a number of sources in this story anonymity to provide details about a controversial industry practice.

Some of the data available to CerCareOne customers included a phone’s “assisted GPS” or A-GPS data, according to documents and screenshots of the service in action provided by two independent sources. A-GPS is a technology that is used by first responders to locate 911 callers in emergency situations. A letter to the Federal Communications Commission from a T-Mobile lawyer in 2013 noted that “A-GPS is reasonably the foundation of wireless [emergency] 911 location for both indoor and outdoor locations.”

“Oftentimes A-GPS provides location information about where someone is inside a building,” Laura Moy, executive director at the Center on Privacy & Technology at Georgetown University Law Center, told Motherboard in an email.

Blake Reid, associate clinical professor at Colorado Law, told Motherboard in an email that “with assisted GPS, your location can be triangulated within just a few meters. This allows constructing a detailed record of everywhere you travel.”

“The only reason we grant carriers any access to this information is to make sure that first responders are able to locate us in an emergency,” Reid added. “If the carriers are turning around and using that access to sell information to bounty hunters or whomever else, it is a shocking abuse of the trust that the public places in them to safeguard privacy while protecting public safety.”

Both Reid and Moy said this was the first instance of a telco selling A-GPS data they had heard of.

Got a tip? You can contact this reporter securely on Signal on +44 20 8133 5190, OTR chat on jfcox@jabber.ccc.de, or email joseph.cox@vice.com.

A Sprint spokesperson did not directly answer whether the company has ever sold A-GPS data. When asked if T-Mobile has sold A-GPS data, a company spokesperson told Motherboard in an email “We don’t have anything further to add at this stage.” AT&T did not respond to a request to clarify whether it sells or has ever sold A-GPS data.

A list of a particular customer’s use of the phone location service obtained by Motherboard stretches on for around 450 pages, with more than 18,000 individual phone location requests in just over a year of activity. The bail bonds firm that initiated the requests—known in the industry as phone pings—did not respond to questions asking whether they obtained consent for locating the phones, or what the pings were for.

“The scale of this abuse is outrageous,” Eva Galperin, director of cybersecurity at campaign group the Electronic Frontier Foundation, told Motherboard in an email.

Subscribe to our new cybersecurity podcast, CYBER.

06 Feb 08:55

A brilliant breakthrough in email productivity is going away forever

by Harry McCracken

“The Email Game will be riding off into the sunset on February 7, 2019. After that date, you will no longer be able to play it.”

When I visited the Email Game last month and saw that announcement, it didn’t exactly come as a shock. If this is the first you’ve heard that the Email Game existed in the first place, that’s also no surprise. It never attracted more than scant attention, and has been in suspended animation for years–still available, but unchanging.

But even if you never used the service, please indulge me as I write a eulogy for it. I can’t remember ever hearing about a tech product going away and feeling the same pang of personal loss. The Gmail-compatible, web-based service brought a radically fresh approach to wrangling a bulging inbox–and for me, it was more helpful than anything introduced in Gmail or anywhere else in recent years.

And now I will need to learn to live without it. Boomerang, the company behind the Email Game, has decided to concentrate on its other offering, which is also called Boomerang. Like the Email Game, the Boomerang service focuses on email management, but it’s one thing the Email Game never was: a thriving business.

I shall miss the Email Game’s mascot–a pissed-off envelope brandishing a pitchfork.

I signed up for the Email Game on June 12, 2012 (according to the confirmation email the service sent me at the time, which remains tucked away in my Gmail archive). I loved the service, used it, and named it as one of Time’s 50 best websites of 2012. To this day, the Email Game website touts that award with a giant banner on its homepage–a stale bit of self-promotion, but one that makes me smile each time I see it.

Lots of products aim to reinvent email. The Email Game actually did. As its name indicates, the overarching concept was to turn inbox management into a sport. But any company trying to make email less of a chore could learn from its innovations.

Here are some of the ways the service screwed with decades of conventional wisdom about what an email client is supposed to be:

It doesn’t have an inbox. At first blush, the notion of an email program without an inbox sounds nonsensical, like a car without a windshield or a piano without keys. But with conventional email clients, I spend a hefty percentage of my time pointlessly dithering in the inbox–putting off dealing with the most intimidating messages, scrolling backwards to skim through what I’ve missed, and generally avoiding the actual drudgery of responding. The Email Game ditches the inbox in favor of showing you a single message at a time in full-screen view. Deal with it, and you move on to the next one until you’ve made your way through a quantity of mail you specify. (I opt for the maximum, 100 messages.) As you go, a timer keeps track of how much time you’ve spent.

You can choose to skip a message without doing anything with it, but a smiley face in the upper right-hand corner gets more and more frowny as you do, which, for me, is a powerful act of shaming. Mostly, I take care of each email before I proceed, staying focused in a way that’s much tougher if I can see the inbox.

I didn’t pay that much attention to the Email Game’s scoreboard, which appears after you’ve blazed your way through all the messages you set out to manage.

The more I’ve used the Email Game, the more I’ve come to think of the invention of the inbox as email’s original sin. There’s no better way to help people get to inbox zero than to zero out the inbox.

It doesn’t let you send new messages. It turns out that building an email program to both send and receive messages introduces design flaws that we didn’t even know were design flaws, because we’ve experienced them for our entire email-using lives. By stripping out the ability to compose a new message, the Email Game doesn’t have to think about a whole bunch of functionality that trips up even the biggest names in email. (I’m still not used to Gmail’s tiny composition window, a not-entirely-successful design choice intended to let you send new emails without taking you out of your inbox.)

The more messages you dispatch with, the more blissed-out the Email Game smiley gets.

It doesn’t tell you when new messages arrive. Again, that would interfere with the goal of burrowing through the ones that have already piled up. The service also doesn’t involve notifications of any sort, which is part of its general pleasantness: It’s an app that never tries to commandeer your attention until you want to use it.

It’s really, really fast. When you log in, the service does take a bit of time to chug through your recent messages and load them into memory. But once they’re there, the interface is remarkably snappy–not just for a web app, but for software of any type. That’s one of the reasons that the service makes it possible to whack your way through a hundred messages in one sitting without numbing your brain.

It lets you send and archive with one click. This is not a unique feature: Gmail has it, as do a few other email clients. But it’s hardly universal. And I don’t understand why: It makes no sense to me that a message would stay in your frickin’ inbox after you’ve responded to it. (I’ve talked to enough email users and email designers to understand that my viewpoint may be a minority one–but I’m right, and everybody else is wrong.)

I rarely compelled the Email Game smiley to look quite this morose.

There are other Email Game features that matter less to me. It lets you set up canned responses (“Thanks, we’ll keep this in mind”), which is incredibly handy, but something I accomplish using keyboard shortcuts. I never got into its Boomerang option, which replicates its sister service’s signature feature by letting you punt on an email and have it reappear at the top of your inbox on a date of your choice. I also found the service’s most game-like aspect–the point system it uses to tell you how effectively you blasted through your inbox–more of an amusing mystery than an inventive.

And full disclosure: Over the almost seven years since I discovered the Email Game, there have been periods when I dived into it several times a day, and other other times when I was less loyal. That’s in part because there have been stretches when it worked poorly or not at all in Safari on my iPad, which is my primary computing device. At the moment, though, it’s back to being reasonably iPad friendly–the arrival of iOS 12 seemed to help–which makes me particularly sorry to see it go.

The story behind the service

As I was coming to terms with the impending loss of the Email Game, I pinged Alex Moore, the CEO of its creator, Boomerang–in other words, the guy who’s pulling the plug. He told me that he was also sad about its end, “both as a creator and a user.” And he gave me some background about the service’s life and death.

Before Moore’s company was called Boomerang, it was known as Baydin. It got rolling in 2010 by developing two services: Boomerang and the Email Game. Boomerang was a plug-in for Gmail (and later Outlook), initially devoted to letting you postpone handling a message by temporarily “boomeranging” it out of your inbox. The Email Game, meanwhile, aimed to make inbox triage into a form of pseudo-entertainment.

At the time, gamification–the notion that you could get people more excited about all sorts of everyday processes through game-like elements–was a tech-industry buzzword du jour. “Farmville was kind of getting started,” Moore remembers. “You could incentivize people to spend all day clicking on Facebook. What else could you do?” To find out, he put an intern on the Email Game project.

Despite the fact that Boomerang and the Email Game they were both email-wrangling services from the same company, they were poles apart as experiences. The Email Game boldly went where no email client has gone, before or since. But Boomerang just tweaks Gmail and Outlook in their familiar forms. “You don’t have to even remember a different URL,” says Moore. “You just go do what you are always going to do, and you have extra stuff right there. I think that’s really helped make it sticky. And then we’ve also kept adding cool new things, and every one of those has been a multiplier for us.”

As the Email Game was not really going anywhere, Boomerang was catching on. (Along the way, it earned enough brand equity that Baydin changed its corporate name to Boomerang.) Today, Moore told me, Boomerang has a hundred times as many paying customers as the Email Game has users, period.

For a long time, the company was happy to let the Email Game run on autopilot, performing necessary maintenance but otherwise leaving it alone. Even that came to feel like a distraction from work on the Boomerang service. When Google recently introduced a certification process for Gmail integrations that can cost tens of thousands of dollars a year to implement, it forced the issue and helped lead to the decision to shut the service down this week.

As far as I know, I am the only tech journalist who has been moved to mark the end of the Email Game. I asked Moore if I was also the only user traumatized by its impending disappearance.

“We’ve gotten a bunch of really touching notes over the past couple of weeks,” he says. “The thing that I think always kind of made [the Email Game] take a back seat to Boomerang is that it’s really not a product that you’d want to use every single day. It’s more like, ‘Okay, my inbox is out of control, and I’ve got to do something about it. Let’s break out the Email Game.’ And then you get it back under control and you’re like, ‘Well, I don’t really need this for a little while.’ So it’s been kind of funny to watch the the pacing of the emails we’ve gotten. There weren’t very many the first day, but they’ve kept rolling in.”

Boomerang has posted a Email Game end-of-life FAQ with some advice on how to approximate some of its features in Gmail. I also think that Google, and every other email provider, should introduce a “hide inbox” feature; that would not require any massive rethinking of the user interface. And it would remove distraction from the task of responding to messages in reverse chronological order, just as the Email Game has always done.

Still, there’s no way that Gmail–or any other all-purpose email client–will ever be able to duplicate what made the Email Game special. It was genuinely unique in a way that’s unusual for any piece of software. That’s worth celebrating, even if only as a happy memory rather than an ongoing boon to my productivity.

05 Feb 06:40

Varför bluffmejl är illa skrivna

by Hexmaster
ones its been approved by the loan company, before we can refer you to the transferring bank which will commenced on your loan immediately
- Typexempel jag just grävde fram ur spamboxen, från "Instant Loan International" som erbjuder lån på uppemot $20 miljoner etc

All denna spam man får ... Varför är de så illa skrivna? Är skojarna verkligen så usla på engelska? Kör de sina texter genom Google translate?

Så kan vara fallet. Men det är oftare uttänkt.

Att skicka ut ett bedrägeriförsök till miljoner mottagare är den lättaste biten, det är en tjänst man köper. Att komma runt spamfilter ingår i tjänsten (även om just den delen skiljer sig kraftigt i kvalitet mellan olika leverantörer).

Det kluriga kommer när svaren börjar droppa in. För till skillnad från spam som går ut på att man ska klicka på en länk, eller ladda ner och köra någon bifogad fil, så kräver klassiskt bondfångeri à la Nigeriabrev arbete från bedragarens sida. Ett med flit illa utformat utskick filtrerar fram de okunnigaste och godtrognaste. Du och jag ignorerar mailen – utmärkt, vi ingår inte i målgruppen, för den som genast genomskådar bluffen är inte värd att lägga tid på. Likaså vill man undvika mottagare som först är försiktigt positiva men som sedan drar sig ur, kanske efter en lång tidsödande mailväxling. Men en mottagare som får mailet, läser det och ändå litar på avsändaren – då kan man börja vädra utdelning. Det är en anledning till att Nigeria fortfarande nämns: Den som inte ens känner till företeelsen Nigeriabrev är sannolikt betydligt värdefullare för bedragaren än den som gör det.
A less outlandish wording that did not mention Nigeria would almost certainly gather more total responses and more viable responses, but would yield lower overall profit. Recall, that viability requires that the scammer actually extract money from the victim: those who are fooled for a while, but then figure it out, or who balk at the last hurdle are precisely the expensive false positives that the scammer must deter.
- Cormac Herley, spam-forskare på Microsoft

Branschen är föremål för flera myter och halvsanningar, inte minst idén att bluffandet alltid går med vinst (jfr bloggposten Vem tjänar pengar på spam?). Hur ofta tekniken ovan verkligen leder till vinster är en annan sak. Men att den verkligen tillämpas av ovan angivna skäl förefaller dock såpass sannolikt att det nog är sant. Om välutformade och välskrivna utskick hade gett bättre klirr i kassan hade våra spamboxar sett annorlunda ut.

31 Jan 11:22

After $4.1 billion subsidy, Foxconn cancels plan to build Wisconsin "factory," now proposing a small R&D facility

by Cory Doctorow

When GOP darling Scott Walker offered to hand billions in subsidies to Chinese manufacturing giant Foxconn, he was warned: the Foxconn MO is to suck up billions in public money for ambitious megafactories, then scale them back into small, largely irrelevant facilities (or cancel them altogether).

But that didn't convince Walker: instead, he got right to business, seizing and bulldozing Wisconsinites' homes to make way for the "factory," and allowing the price-tag to rise by more than a billion dollars without blinking, even as the company started to hedge about the scale of the factory it would build in exchange for Walker's huge welfare handout.

Now the other shoe has dropped: Louis Woo (special assistant to Foxconn chairman Terry Gou), who negotiated the Wisconsin deal, has told Reuters that "In Wisconsin we’re not building a factory. You can’t use a factory to view our Wisconsin investment."

Instead of the planned megafactory with its 5,200 blue-collar jobs by 2020, now the company proposes to hire 1,000 skilled R&D researchers -- who will likely come from out of state.

But they still get more than $4 billion: so if the 1,000 jobs ever materialize, each one will have cost the state $4.1 million.

See folks, that's why you want to elect businessmen to run your governments: they know how to get real value for money!

Earlier this month, Foxconn admitted that hiring for the plant was going slowly. The company originally promised to create some 13,000 jobs in the state, but it has already fallen short of modest targets. Instead of creating a promised 260 jobs in 2018, it only created 178, making it ineligible for tax credits. The company originally promised to employ 5,200 workers by the end of 2020, but Reuters now reports that this figure is closer to 1,000.

As well as the number of jobs diminishing, the type of work is changing, too. Instead of focusing on factory work, Foxconn claims it will create higher-skilled, R&D occupations. Woo told Reuters that about three-quarters of the jobs Foxconn will create in the state will be so-called “knowledge” positions.

Foxconn may not build a factory in Wisconsin after all, says top company exec [James Vincent/The Verge]

29 Jan 08:11

BuzzFeed’s layoffs and the false promise of “unions aren’t for us”

by Cale Guthrie Weissman

Things may have seemed bad a year ago, but we’re entering into an even darker age for the media industry.

Two of the biggest digital news players–HuffPost and BuzzFeed–announced sweeping layoffs last week that impacted nearly 1,000 employees. Now over 400 BuzzFeed writers are petitioning the company for better severance after it refused to pay them out for earned time off. “[F]or a company that has always prided itself on treating its employees well, we unequivocally believe it is the only justifiable choice,” the employees wrote on Medium, imploring the company to include the paid time off.

This development is especially chilling, given BuzzFeed’s checkered past with regard to organized labor. CEO Jonah Peretti, ever the shrewd businessman, knew how to exert maximum control over his employees. While multiple media companies have unionized their newsrooms over the last couple years (disclosure: Fast Company, too), the BuzzFeed CEO successfully quashed any attempt at his own company. At a companywide meeting in 2017, Peretti told his staff that, though he likes unions, he just simply doesn’t think they they are right for BuzzFeed. This pressure continued during a U.K. unionization drive, which was ultimately voted down.

Now, the laid-off employees are given no choice but to accept what BuzzFeed has offered them. Notably, the severance package didn’t include earned time off, and without the leverage of a union, BuzzFeed has no reason to meet these people halfway. It’s an especially ruthless decision, given the company’s years of trying to bill itself as a haven for millennial creatives.

In response to the employee calls, BuzzFeed‘s chief people officer Lenke Taylor sent the following memo to the organizers of the petition:

We would like to have a dialogue with the news staff council and staff from other departments on PTO payout. We are open to re-evaluating this decision but we think it is important for everyone to understand the tradeoffs in changing the PTO practice, how we came to the decision to offer everyone a minimum of 10 weeks salary, and the ways we’ve adjusted our severance to be fair and competitive in every state where we operate.

We will follow up soon with next steps so a representative group of employees from across the company can meet with Jonah and me about this. You’ll hear from us by the end of the day Monday on scheduling and next steps.

Of course, BuzzFeed and HuffPost aren’t the only companies announcing sweeping cuts, nor is Peretti the sole media executive strategically circumventing organized labor efforts. At the end of last year, digital news startup Mic laid off nearly all of its workforce and sold to Bustle founder Bryan Goldberg in a fire sale. In the last month, Mic quietly relaunched with a brand-new staff that seems to be regurgitating old, unfinished work–despite the fact that Mic‘s old staff writers were in the process of unionizing. Other large media companies have seen big cuts in the last year too, including Gannett, Vox Media, and Vice.

All of these events occurred for roughly the same reasons: The digital advertising headwinds of the last few years have meant that executives and investors haven’t gotten the return on investment they expected from these once-hot media startups. As Google and Facebook continue to control the majority of the online ad revenue, the companies whose business models depend on ads suffer. Since 2016, there have been thousands of pivots, shifts, layoffs, and reorganizations.

How did we get here?

Why they happen is twofold: The Google-Facebook duopoly took control of the ecosystem when no one was looking, and media executives–high on VC cash infusions–bloated their businesses in the name of scale, often without regard to sustainability.

Underlying the greed of Google and Facebook that brought us to this point is the folly of the media executives and their growth-minded investors. BuzzFeed is the perfect example. For years, it was lauded as the poster child of a media company in the digital age. It started as a content farm and meme factory, and then added journalism to its offerings. Over the years, it simultaneously broke stories and brought in page views. At the time, legacy news organizations first scoffed at, then mimicked BuzzFeed‘s social-first approach to news distribution. It was a growing media empire that couldn’t be ignored in the new technology age.

But as an outlet largely dependent on social platforms like Facebook, BuzzFeed was forced to follow platform trends. When Facebook announced it was focusing on video content, BuzzFeed turned its resources just to that. Brands like Tasty were born, which force-fed ubiquitous birds’-eye view videos of generally unappetizing food to the masses. And for a while, this seemed to work. Videos were performing well, thanks to Facebook’s algorithmic push, and BuzzFeed once again looked like a digital trailblazer. But this bet was predicated on the whim of a social network known for pendulum strategy shifts at the expense of its clients; this pivot didn’t take into account what would happen if Facebook changed course. It shouldn’t come as a shock that Facebook did precisely that.

Once Facebook de-emphasized videos to promote more “personal” content about a year ago, the bloodbaths followed. Layoffs continued as video views and page views declined. It was a classic bait and switch: Facebook had spent years wooing publishers and advertisers to depend on it–driving massive amounts of traffic as more and more people took to the platform. In the meantime, its share of the advertising revenue grew enormously, taking up more than 20% of the digital spend. And when Facebook decided to focus its algorithm elsewhere, the media businesses that depended on this revenue flow were screwed.

Now publishers are in a bind and forced to figure out ways to diversify revenue and grow their audiences after years of bloated growth, thanks to platform machinations. Peretti was long considered a soothsayer when it came to digital consumption. But he did not have the foresight to see why a platform-reliant path to profitability was a reckless bet. Nor did he factor in what sort of impact on the industry as a whole his moves would make.

Which leads us to the present. BuzzFeed, in its pursuit to become profitable, has laid off hundreds. Thousands of others have been let go over the last many months. It’s now becoming clear that the business path was misguided from the onset. It followed the ethos of tech’s scale and conquer–build, break, invest, repeat–for a revenue model that simply doesn’t work that way. BuzzFeed was trying to build and scale by following any algorithmic quirk it could; the hidden engine was the investors demanding quicker growth and greater abilities to achieve return on investment.

The real cost

There’s no silver bullet for fixing the media business model, beyond companies realizing that the margins are tough, and that it’s an ecosystem whose growth potential and profitability likelihoods are diametrically different from tech. We’re in the midst of a giant consolidation because of a false myth that fed entrepreneurial greed.

The next few years are going to be interesting, and probably devastating. Media companies are realizing how unsustainable their business strategies have been until now. And many don’t seem to have a solid grasp on how to go forward.

Companies will likely merge, others will shut down. The collateral damage is always the same: The employees caught in the middle, with no job security, and the dimming hope that their industry can rebound and regrow.

29 Jan 08:10

The BuzzFeed Lesson

by Ben Thompson

If you remove the societal impact, just for a moment, the story of publishers’ demise — first newspapers, and now digital-only companies like BuzzFeed and Huffington Post, which both announced significant layoffs last week — is rather banal: infinite competition combined with an inferior product resulted in failed business models.

Infinite competition is the result of the Internet: any piece of content is only a tap away, a far cry from a world where geographic areas were dominated by a small number of newspapers. The inferior product is advertising: when newspapers were the only option, advertising inventory was scarce; now advertisers — which only paid for newspaper space as a matter of convenience, not principle — can reach the exact customers they want exactly where they spend most of their time and attention, namely Facebook and Google. And thus the failed business model: is it any surprise that commoditized content and non-competitive ad inventory did not work?

The BuzzFeed Disappointment

Still, the BuzzFeed layoffs in particular are disappointing, precisely because of the societal importance of journalism. Back in 2015 I wrote that BuzzFeed [Was] the Most Important News Organization in the World:

Perhaps the single most powerful implication of an organization operating with Internet assumptions is that iteration – and its associated learning – is doable in a way that just wasn’t possible with print. BuzzFeed as an organization has been figuring out what works online for over eight years now, and while “The Dress” may have been unusual in its scale, its existence was no accident. What’s especially exciting about BuzzFeed, though, is how it uses that knowledge to make money…

More importantly, with this model BuzzFeed has returned to the journalistic ideal that many — including myself — thought was lost with the demise of newspapers’ old geographic monopolies: true journalistic independence. Just as journalists of old didn’t need to worry about making money, just writing stories that they thought important, BuzzFeed’s writers simply need to write stories that people find important enough to share; the learning that results is how they make money. The incentives are perfectly aligned…The world needs great journalism, but great journalism needs a great business model. That’s exactly what BuzzFeed seems to have, and it’s for that reason the company is the most important news organization in the world.

So what went wrong?

BuzzFeed’s Pivot

It was only two weeks after that post that CEO Jonah Peretti announced a pivot; from an interview with Peter Kafka of Recode:

JP: As [full-stack media companies] started to become received wisdom, it started to stop being true, that it was the best way to build a company, and that happened largely because there was this jump to mobile and to mobile apps, and probably the majority of content consumption is happening inside of mobile apps. You think “Facebook traffic”, but in a way that’s people opening Facebook, seeing a BuzzFeed story, clicking a BuzzFeed story…That has started to create an environment where media is much more distributed…

PK: So you built this system that was optimized for generating traffic and making money from stuff that happened on BuzzFeed.com and now you’re realizing that’s not what you want to do.

JP: What we realized is that that was just one piece of our business…What I’ve been doing is meeting with every team in BuzzFeed with this little chart that is our model for making content that people love — News, Buzz, Life, Video, Lists, Quizzes, all different types of content, and have great tools for making content that people love — and then we send that content to various places. We send it to our own websites and to our own apps, which are owned-and-operated properties and remain important to us, where we have a certain ability to get data and learn from what we’re doing, but we also send it natively to other platforms like YouTube, or Facebook.

2015 was the year that Facebook unveiled Instant Articles: publishers could put their content directly on Facebook, and Facebook, at least in theory, would help them monetize it. That seemed like a great deal! Facebook, for reasons I laid out in Popping the Publishing Bubble, was much better at advertising than any publishing company could hope to be:

In the pre-Internet era publishers had it easy: on one hand, they employed journalists whose goal it was to reach as many readers as possible. On the other, they were largely paid by advertisers, whose goal was to reach as many potential customers as possible. The alignment — reach as many X as possible — was obvious, and profitable for the publishers in particular.

A drawing of Pre-Internet Publishing

[…]

The shift from paper to digital meant publications could now reach every person on earth (not just their geographic area), and starting a new publication was vastly easier and cheaper than before…The increase in competition destroyed the monopoly, but it was the divorce of “readers” from “potential customers” that prevented even the largest publishers from profiting much from the massive amounts of new traffic they were receiving. After all, advertisers don’t really care about readers; they care about identifying, reaching, and converting potential customers. And, by extension, this meant that differentiating ad inventory depended less on volume and much more on the degree to which a particular ad offered superior targeting, a superior format, or superior tracking.

A drawing of The Post-Internet Bifurcation of Incentives of Publishers and Advertisers

[…]

The above graph shows the inefficiency of this arrangement: publishers and ad networks are locked in a dysfunctional relationship that doesn’t serve readers or advertisers, and it’s only a matter of time until advertisers — which again, care only about reaching potential customers, wherever they may be — desert the whole mess entirely for new, more efficient and effective advertising options that put them directly in front of the people they care about. That, first and foremost, is Facebook…

A drawing of Facebook As a More Efficient Advertising Option

With Instant Articles it appeared that the social network would share the spoils: Facebook collects the advertising money, and publishers that embrace the platform share in the reward.

The core problem for BuzzFeed is that never really happened: Instant Articles relied on the Facebook Audience Network, not Facebook’s core News Feed ad product, and nearly all of Facebook’s energy went into the latter. Companies that embraced Instant Articles — and, in the case of BuzzFeed, built their business models around them — were left earning pennies, mostly on programmatic advertising.

Complete Commoditization

For the record, I was completely wrong about the degree to which Facebook would help publishers monetize Instant Articles: it seemed to me that it was in Facebook’s interest to create sustainable models for quality content that lived directly on its platform. Sure, the company would be giving up a slice of its revenue, but the impact on the overall user experience generally and establishing Facebook as the center of not just the consumption of content but the monetization of content specifically would be powerful moats.

The truth, though, is that the short-term incentives to maximize revenue, primarily through News Feed ads that Facebook kept for itself, were irresistible, and besides, the company had other fish to fry: Snapchat was looming as a threat through 2015, and by 2016 the company was starting to warn that ad loads were saturating. Quarterly growth was very much the priority, and once Snapchat was neutralized, was a content-based moat really necessary?

I suspect, thought, that there is a more fundamental reason why BuzzFeed’s strategy was untenable. I wrote about the Conservation of Attractive Profits in the context of Netflix back in 2015:

The Law of Conservation of Attractive Profits,1 [was] first explained by Clayton Christensen in his 2003 book The Innovator’s Solution:

Formally, the law of conservation of attractive profits states that in the value chain there is a requisite juxtaposition of modular and interdependent architectures, and of reciprocal processes of commoditization and de-commoditization, commoditization, that exists in order to optimize the performance of what is not good enough. The law states that when modularity and commoditization cause attractive profits to disappear at one stage in the value chain, the opportunity to earn attractive profits with proprietary products will usually emerge at an adjacent stage.

That’s a bit of a mouthful, but the example that follows in the book shows how powerful this observation is:

If you think about it in a hardware context, because historically the microprocessor had not been good enough, then its architecture inside was proprietary and optimized and that meant that the computer’s architecture had to be modular and conformable to allow the microprocessor to be optimized. But in a little hand held device like the RIM BlackBerry, it’s the device itself that’s not good enough, and you therefore cannot have a one-size-fits-all Intel processor inside of a BlackBerry, but instead, the processor itself has to be modular and conformable so that it has on it only the functionality that the BlackBerry needs and none of the functionality that it doesn’t need. So again, one side or the other needs to be modular and conformable to optimize what’s not good enough.

Did you catch that? That was Christensen, a full four years before the iPhone, explaining why it was that Intel was doomed in mobile even as ARM would become ascendent. When the basis of competition changed away from pure processor performance to a low-power system the chip architecture needed to switch from being integrated (Intel) to being modular (ARM), the latter enabling an integrated BlackBerry then, and an integrated iPhone four years later.2

The PC is a modular system whose integrated parts earn all the profit. Blackberry (and later iPhones) on the other hand was an integrated system that used modular pieces.

More broadly, breaking up a formerly integrated system — commoditizing and modularizing it — destroys incumbent value while simultaneously allowing a new entrant to integrate a different part of the value chain and thus capture new value.

This is the theoretical explanation of what happened to publishers: newspapers previously integrated editorial and advertising:

A drawing of The Old Media Model

Then Facebook came along and integrated users and advertising:

A drawing of The New Publication Media Model

The result was the commoditization of content that I described above, which is exactly what you would predict given the integration elsewhere in the value chain. What I think is important, though, and under-appreciated by me (which is why I got Instant Articles wrong) is that the scale of integration — and correspondingly, the scale of commoditization — matters as well.

In the case of Facebook the integration is absolute: the social network has two billion users, which gives the company not only a network effect, but also a gargantuan amount of user-generated content to populate the News Feed where the ads targeted with an even larger set of user data can be placed. It follows, then, that content suppliers are absolutely commoditized: Facebook doesn’t need to do anything to keep them on the platform, because where else will they go? Might as well keep the money for itself.

Aggregation and Commoditization

You see a similar dynamic with other large aggregators: Google’s Answer Box trades away the long-term viability of sites generating the content that makes Google useful in exchange for a short-term benefit that, yes, accrues to users, but accrues even more to Google, keeping those users on Google properties. And why not? It is not as if the web is running out of content — indeed, most website owners are paying Google supply sourcing agents SEO specialists to figure out how to get their content into those Answer Boxes in pursuit of whatever crumbs of traffic result.

Amazon is following the same playbook: the company is ramping up its private label business, producing products that compete directly with companies that both sell to Amazon and are on the platform as 3rd-party merchants. After all, Amazon has integrated users and logistics: if suppliers pull their goods they will not pull customers away from Amazon; they’ll simply lose sales.

It’s the same thing with Apple and the App Store: the most valuable customers in most markets are on the iPhone, which is why Apple can get away with charging 30% on digital goods that have nothing to do with the iPhone. Customers are not abandoning iOS just so they can have a better experience buying digital books, and Apple’s management certainly can’t afford a hit in Service revenue, particularly right now.

That’s the thing, though: all of the big aggregators have been pursuing similar policies for years. To point to short-term pressure, whether that be falling China iPhone sales or Facebook ad load saturation is to miss the broader point: the more dominant an aggregator the more powerless the supply, and none of these companies are in the charity business.

Avoiding Aggregators

While I know a lot of journalists disagree, I don’t think Facebook or Google did anything untoward: what happened to publishers was that the Internet made their business models — both print advertising and digital advertising — fundamentally unviable. That Facebook and Google picked up the resultant revenue was effect, not cause. To that end, to the extent there is concern about how dominant these companies are, even the most extreme remedies (like breakups) would not change the fact that publishers face infinite competition and have uncompetitive advertising offerings.

What is clear, though, is that the only way to build a thriving business in a space dominated by an Aggregator is to go around them, not to work with them. In the case of publishers, that means subscriptions, or finding ways to monetize, like the Ringer, beyond text.3 For web properties it means building destination sites that are not completely reliant on Google. For manufacturers it means building relationships with retailers other than Amazon and building brands that compel customers to go elsewhere. And for digital content providers…well, this is why I view Apple’s policies as the most egregious of all.

As for BuzzFeed, it is not as if the company is dead: there is talk of mergers (which makes sense to reduce costs), and multi-pronged monetization strategies that emulate the success of the Tasty cooking videos: the company not only earns video advertising, but creates branded videos, has a line of branded cooking ware, and yes, takes programmatic advertising dollars on the companies owned-and-operated sites. Advertising can augment a publisher, but it’s hard to believe it can support one, even one expressly built for the Internet. That is now the realm of Aggregators.

I wrote a follow-up to this article in this Daily Update.

  1. Later renamed the Law of Conservation of Modularity
  2. As I’ve noted, the iPhone is in fact modular at the component level; the integration is between the completed phone and the software. Not appreciating that the point of integration (or modularity) can be anywhere in the value chain is, I believe, at the root of a lot of mistaken analysis about the iPhone in particular, including Christensen’s
  3. The Ringer is following the exact strategy I laid out in Grantland and the (Surprising) Future of Publishing
25 Jan 12:49

Jeff "Sweet Tooth" Lemire's new horror comic Gideon Falls is spooky af

by Cory Doctorow

Jeff Lemire can do weird-spooky (see, e.g., his Twilight Zonish graphic novel Underwater Welder) and he can do gripping (see his amazing, post-apocalyptic Sweet Tooth), but in his newest graphic novel from Image Comics, Gideon Falls, he shows that he can do spooky-verging-on-terrifying, with a tale of supernatural mystery that combines avant-garde graphic treatments with outstanding writing to create a genuine tale of terror.

Gideon Falls braids together multiple points of view -- a priest newly arrived in a smalltown parish, whose predecessor is presumed dead; a vision-haunted mental patient who is on the verge of being reinstitutionalized because he can't stop picking up trash and piecing it together, looking for elusive patterns; a psychiatrist, a sherriff, others -- to piece together a fragmentary, nightmarish tale of an ancient evil, the Black Barn, which appears in visions and also sometimes in real life, possessing those who see it, driving them to murder, making them vanish.

Lemire builds up the mythology of the Black Barn with the virtuosity of David Lynch fleshing out the mysteries of Twin Peaks, but because this is comics, and because Lemire is working with the amazing artists Andrea Sorrentino and Dave Stewart, the visions of the supernatural in Gideon Falls are spectacular and transporting, creating a sense of frightening, off-kilter dimensions that's straight out of a fever dream.

As you might expect, the first volume ends on a cliffhanger, because fuck us, that's why, and I can't wait for the next collection.

Gideon Falls Volume 1: The Black Barn [Jeff Lemire, Andrea Sorrentino and Dave Stewart/Image]

24 Jan 09:06

Bookshelf Essentials: The Dispossessed, by Ursula K. Le Guin

by Ben

A year ago this week science fiction lost one of its wisest and most profound voices, the singular Ursula K. Le Guin. In commemoration, we thought it would be fitting to launch a new type of post, Bookshelf Essentials, with a tribute to one of her masterworks, The Dispossessed.

Above: the 1975 Panther Science Fiction UK edition of The Dispossessed. Cover art by Colin Hay.

The Bookshelf Essentials series highlights books that we believe deserve a place on every speculative fiction fan’s shelf – foundational classics of the genre as well as works that we have found personally meaningful. The Dispossessed (1974) fits both categories. Having won the Hugo, Nebula, and Locus awards for best novel in 1974-75 it also stands as one of my personal favorite novels. It remains a lasting influence on my political and literary perspectives, and the book that opened the door for me into Ursula K. Le Guin’s remarkable and broad body of writing.

Over the course of her long career Le Guin published more than 20 novels and 100 short stories, mostly (but not exclusively) fantasy and science fiction. She was also an accomplished poet, essayist, and translator of works to English from multiple languages. I could easily call out a half dozen of her works as essential to any bookshelf (actually, maybe you should just clear a shelf right now), but for now I choose to focus on The Dispossessed as it so clearly demonstrates core themes that permeate her entire body of work; the possibility of societies radically different than our own, the inevitable tension between the individual and the system in any social structure, and the long journey that the individual must take to understand themselves and develop the courage to make a change in their world.

Above: Ursula K. Le Guin in the mid-1970s. Photographer unknown.

The Dispossessed is set on the twin worlds of Tau Ceti; the lush planet Urras and it’s bleak moon Anarres. Urras is dominated by highly patriarchal and class-stratified capitalist societies, while Anarres is home to an anarchist utopian society of voluntary exiles, now several generations into their great experiment. The narrative revolves around the life of Shevek, a brilliant Anarresti physicist and deep believer in his society’s utopian mission. Shevek is pulled between his individual passion for his research and the pressures of the collective “social organism” of Anarres. Alternating between his past on his homeworld and his present as a “distinguished guest” on capitalist Urras, the story reveals how he came to the decision to leave Anarres to complete his work despite the anger and disgust of his countrymen, and his struggle to hold fast to his ideals while in the control of the “propertarians”.

Above: the 1975 Avon SF US edition of The Dispossessed. Cover artist unknown.

In some editions of The Dispossessed the novel was given the subtitle “An Ambiguous Utopia”, and I believe this comfort with ambiguity is one of its greatest strengths. The society of Anarres is neither a perfect ideal nor a dystopia lurking under a revolutionary veneer. While it is clear that Le Guin believes there is something of genuine value in a society free of formal property and hierarchy (which she works out in compelling detail), she is clear-eyed and reflective enough to create a complex, contradictory place inhabited by real people. Their instincts for jealousy, power, individualism, and even love often run counter to these ideals and push Anarres’ reality away from its guiding mission in ways both good and bad. Similarly, Urras, while grossly and violently unequal in ways that disturb Shevek (and in ways that should be familiar to us 21st century Earthlings), is not a nightmare world. It is graceful, beautiful, and rich – the Urrasti have established a functional equilibrium between human prosperity and ecological health, and of most importance to this story, their social stratification allows for the existence of institutions such as the sophisticated universities that Shevek requires to complete his research. Late in the novel a Terran ambassador bitterly notes to Shevek that this world he views as a propertarian hell seems to her, a survivor of a planet consumed by human greed to the point of collapse, an enviable paradise. This nuanced depth sets The Dispossessed apart from most utopian and dystopian fiction and allows for Le Guin’s characters to express their rich humanity in a way that more didactic social examinations make impossible.

In her speech upon receiving the National Book Foundation Medal for Distinguished Contribution to American Letters in 2014, Le Guin said these words:

“Hard times are coming, when we’ll be wanting the voices of writers who can see alternatives to how we live now, can see through our fear-stricken society and its obsessive technologies to other ways of being, and even imagine real grounds for hope. We’ll need writers who can remember freedom — poets, visionaries, realists of a larger reality.”

Ursula K. Le Guin lived up to this lofty vision of the writer throughout her inspiring career, and with particular clarity and force in The Dispossessed. Read it and enter Le Guin’s larger reality.

Header Image: Ursula K. Le Guin in 2016. Photograph by Benjamin Reed.

The post Bookshelf Essentials: The Dispossessed, by Ursula K. Le Guin appeared first on Sci-Fi-O-Rama.

21 Jan 11:44

Imagine a world without ads targeted by personal information

by DHH

Elephants wouldn’t be killed for their tusks if there wasn’t a demand for ivory. We can do all sorts of things to discourage poachers, but as long as the market is there, the killings will continue.

Likewise, the flood of privacy scandals involving Facebook, ad exchanges, and other privacy poachers all tie back to the same root cause: Personal information is valuable because we use it to target ads.

But what if you couldn’t do that? Then the personal information would cease to have value, and the flood of privacy scandals would stop (or at least greatly diminish).

The world of commerce spun around just fine in the era before ads could be targeted by personal information. When ad buyers would place their spots based on context. Got a new car to sell? Put an ad on a website that talks about cars. Maybe it wasn’t as efficient, or maybe it was. Either way: The societal price we pay for allowing ads to be targeted is far too high.

We’ve placed all sorts of other restrictions on advertisement, so it’s not like this is a new thing. You can’t advertise tobacco products in many places. Some countries restrict advertisement against children. Regulation like this works.

Just try to imagine that world without ad targeting. It’s hard to imagine that it wouldn’t be a better one.

21 Jan 11:38

The Future Is Just A Videotape Recorded By The Past

by Warren Ellis

Okay, my mind has been fully broken by discovering monochrome publicity stills from the very much technicolour 1979 Star Wars-knockoff flick THE HUMANOID. Because in monochrome this frame looks like nothing more than a Soviet-era black and white science fiction film.

Found on this site here.

I can’t stop looking at it. I really don’t want to do nostalgic or atemporal stuff any more, it feels wrong for the moment, but that image is like a leak from a lost cinematic universe where Tarkovsky cut his teeth on a space movie. There’s like twelve stories encoded in that one image. Bizarre.

I stole the title for this post from a piece by Lordess Foudre.

17 Jan 14:12

Regina Lund spår

by Hexmaster
- Instagram: @sannanielsenofficial

Kring årsskiften brukar profetior om det kommande året dyka upp. De rör sig hela vägen från genomtänkta analyser av händelseutvecklingar till rent snömos. Den senare kategorin står våra så kallade medier för, de som säger sig ha kontakt med andevärlden, kunna tolka horoskop, tarotkort och allt vad det är.

Regina Lund är en av dem. Hon har länge kombinerat skådespeleriet med bondfångeri, vilket kommenterats i den här stilen:
I tidningen Hänt Extra svarar hon varje vecka på människors frågor om avlidna närstående. Det är stark läsning, särskilt om man tänker på att det sannolikt finns människor som tar det hon säger på allvar.
- Alex Schulman: Lunds texter måste upphöra att publiceras, Aftonbladet 25 januari 2015
Jag har framgångsrikt arbetat som clairvoyant, clairsentient, clairaudient, andlig vägledare, tarotläsare och healer/medium i snart över sju år utan att få ett enda klagomål från en enda av mina klienter.
- Regina Lunds genmäle publicerat i samma kolumn

Nu har hon fått ett klagomål från en "klient". Om än en ofrivillig sådan.
Hänt Extra prydde omslaget med en rubrik om Sanna Nielsens gravidlycka. Men artisten är inte gravid – och artikeln byggde på Regina Lunds spådom. 
Nu riktar Sanna Nielsen skarp kritik mot tidningen. "Det är rent påhitt", skriver hon i ett Instagraminlägg.
- Linn Elmervik: Sanna Nielsens ilska mot Hänt Extra – efter gravidrubriken, Aftonbladet 15 januari 2019

Även om skymningspressen kanske inte ska kasta den allra första stenen när det gäller publicering av hittepå så brukar deras övningar i genren inte vara fullt lika hämningslösa som "när jag tonar in mig på Sanna blir jag illamående som man blir när man blir gravid".

Sen är det lite lustigt att läsa om det mediala blajet i Medievärlden, den 16 januari 2019: Hänt Extra ber om ursäkt för fabulerat gravid-påstående.

En annan lustig detalj är att när jag nu försöker tona in mig på Regina Lund känner jag mig också illamående. Men det beror knappast på någon graviditet, verklig eller inbillad.
17 Jan 13:26

“Brand purpose” is a lie

by Brian Millar

This week, Gillette joined the noble ranks of Purposeful Brands with a new ad. It suggested that a decent chap should call out toxic masculinity where he sees it, which was something a departure from their output of three decades: phallic symbolism that would make Sigmund Freud choke on his cigar.

On the one hand, you could see where Gillette was going. It’s been slashing prices, squeezed by Dollar Shave Club on one side and Generation Beardy Boy on the other. From a strategic point of view, the ad made total sense. There’s just one thing. Purpose is something you believe, not something you make up one day as a marketing strategy. Its social media mentions flooded with women complaining that Gillette’s razors for women are pink and cost more. For a company that makes shaving kits, Gillette didn’t seem to have looked in the mirror.

In recent years, companies have been told that they need a purpose, a reason for existing beyond making money. Consumers look for authenticity, and prospective employees want to work somewhere that makes the world better. “Purpose” has been touted as the key to 21st-century success by both the Harvard Business Review and Fast Company.

Johnson and Johnson claims, “We put the needs and well-being of the people we serve first.” Starbucks exists “to inspire and nurture the human spirit–one person, one cup, and one neighborhood at a time.” State Street made a statue of an empowered little girl facing down Wall Street’s bull.

With the world’s top companies staring nobly into the middle distance, it seemed to be the dawn of something magnificent: capitalism with a soul.

LOL, just kidding.

State Street underpays women. Starbucks paid no U.K. corporate tax for three years on sales of £1.2 billion  (about $1.5 billion), thus failing to nurture my local neighborhoods by paying for police, social services, or even street sweepers. Johnson and Johnson kept 98% of its cash offshore in 2017–almost $42 billion. If you wriggle out of paying the taxes that cover your customers’ healthcare and education, you don’t really care about the well-being of the people you serve.

Brand purpose is at risk of losing any meaning; it’s already being hilariously mocked.

We need genuinely moral companies to exert their power and tackle the big problems of the day. Besides, high-mindedness can make a company a ton of money. It has done so, over and over again, for centuries.

Learn from the Quakers

When Queen Victoria was still young and athletic, two brothers took over their father’s cocoa business and started making chocolate bars. Their surname was Cadbury so–spoiler alert–this is a success story. They outgrew their factory in the U.K.’s industrial heartland of Birmingham, so they began planning to build a bigger one. They bought land, lots of land; far too much land for a chocolate plant. They had a vision for a factory in a garden, and a town that would grow in that garden. George Cadbury decreed that, “one-tenth of the Estate should be laid out and used as parks, recreation grounds, and open space.” Those spaces weren’t just for Cadbury’s employees. They were for everybody.

George and Richard Cadbury were Quakers. They believed that wealth was meaningless unless you used it to raise the living standards of others. It’s a concept called the Commonwealth, something Quakers exported to America. Quakers have proved remarkably successful in business, founding Barclays and Lloyds, two of the U.K.’s biggest banks, Clarks (of desert boot fame), Nike, and even Sony.

All these companies had founders who believed in a commonwealth, who wanted to create a tide that floated many boats, not just their own. Centuries before anybody said the words “brand purpose,” these companies had it–and flourished because of it. Quakers were honest. Quakers were straight dealers. Quakers paid their debts. There’s a great documentary about them here–but don’t watch it yet, I’m just getting to the good bit.

Right now, purpose is often left in the hands of ad agencies. Every second brief begins, “In a world where everybody is increasingly polarized, at least they can come together over [insert client’s product here].”

It would be better to set the senior management an exam question: What is this company’s commonwealth, and how do we help it to prosper? Patagonia treats the environment as a commonwealth: There’s no point in making great outdoors clothes if the outdoors has become a climate-baked hellscape. It donated its $10 million tax break to environmental charities. If you can easily identify your commonwealth, then you probably had a purpose all along. If you can’t, then I’d advise you to spend some time watching the documentary above.

Cadbury was sold to the food-processing giant Mondelez in 2001. In 2017, Mondelez U.K. managed to pay £122,000 ($157,000) of tax on sales of £1.65 billion ($2.12 billion). Its purpose states that it will be, “Right for our communities as well as the planet.” Yeah, right.

Brian Millar is the cofounder of Paddle Consulting, a company that collects data about the things that people love on the internet. @paddlepowered

 

17 Jan 07:23

Feministisk astrologi

by Hexmaster
Vad tror du är viktigt att tänka på när man skriver feministiska horoskop?
– Först behöver vi vara medvetna om att det råder en vithetsnorm inom både västerländsk och österländsk astrologi. Läran är också väldigt hetero och könsnormativ. Jag utgår från individen och dess energi när jag tolkar stjärntecken och planeter – det är det viktigaste.
- Vår nya astrolog Anitha Cocktail ger 12 förslag till förändring, Bang 4/2017

Hur resonerar man på "Sveriges största feministiska och antirasistiska tidning" när man väljer att ta med astrologi? (En lika förutsägbar som irrelevant sorts kommentarer på den frågan jämför ovetenskapligheten hos astrologi med den man uppfattar hos genusvetenskap m m.) Vad spelar normer av ena eller andra slaget för roll när själva läran är trams?

RFSU:s tidning Ottar har skrivit om new age inom feminism m.m. Bang och dess husastrolog nämns särskilt. Men jag blir inte mycket klokare.
När konstnären Anna Zingmark verkar som astrologen Anitha Cocktail i tidskriften Bang kretsar förutsägelserna och insikterna inte kring politik, utan om personlighet och drivkrafter i allmänhet. Däremot genomsyrar en queer analys alla hennes läsningar. Anna Zingmark vill öppna upp för den kunskap hon menar att läran rymmer.
– För mig är det viktigt att det alltid finns ett kritiskt tänk kring arketyper och normer och strukturer. Att inte stanna upp i trötta tolkningar är en fråga om respekt för den här tusenåriga läran. Jag utgår från individen och dess energi när jag tolkar och väljer bort ofräscha vithetsnormer och heteronormer, säger Anna Zingmark.
- Jenny Damberg: Magi mot mörkrets makter, Ottar 21 maj 2018

Här finns en del intressant. Som om intresset för astrologi verkligen ökat nämnvärt på sista tiden.  Eller den vanliga bortförklaringen i stil med att "spådomarna" i själva verket är analytiska samtal, och horoskopen, korten eller kaffesumpen bara medel för att nå målet. Men det man ger med ena handen tar man tillbaka med den andra. Varför skulle man annars visa respekt för en gammal lära?

Men det är fortfarande en öppen fråga hur de feminister resonerar som tycker att astrologi och feminism hör ihop.

17 Jan 06:46

★ Pentagram’s ‘Range of Possibilities’ for Slack

by John Gruber

Coincident with the announcement of Slack’s new branding, Pentagram posted some of the work they did for Slack. For example, this image showing seven takes on a new identity (alongside the old one). What they’re showing is shockingly bad work. I can’t believe Pentagram would present some of this to a client, and it’s even harder to believe they would show it publicly.

Exhibit A:

Proposed Slack logo based on Apple's hand-wave emoji

Slack uses colons like that for entering text shortcuts for Slack’s emoji-like “reaction” stickers. E.g., type :wave: and it’ll be replaced by a hand-waving sticker. No one who doesn’t use Slack would know that; many people who do use Slack don’t know that, because they have visual ways for choosing stickers; and even for people who do know what those colons represent, why in the world would anyone think they belong in the logo? And the actual waving hand in Pentagram’s proposal isn’t Slack’s artwork, it’s Apple’s emoji. And why would a hand-waving emoji represent Slack as a logo? It makes no sense and looks like someone spent 30 seconds making it in TextEdit. It looks more like a tweet than a logo.

Exhibit B:

Proposed Slack logo with a green @ symbol.

Where to even start with this gem? Why green? Why a monospaced font? (The lowercase L in this font looks a lot like the digit 1, which makes the whole thing look like a bad password — “s1@ck”. Why an “@” symbol? Slack already was strongly identified with a standard punctuation character — the “#” hash mark. If anything, the “@” in the middle of “Sl@ck” is reminiscent of an email address — but Slack’s entire raison d’être is to serve as a superior alternative to email for group and team collaboration. Slack is not at all like email but can be a replacement for email. Whoever crapped this logo out clearly didn’t even know what Slack is.

Then there’s this collection of monochrome marks, with the caption “Logo explorations for the octothorpe”:

A 7×4 grid of proposed “octothorp” marks.

Only one of these 28 marks resembles an octothorp/pound sign/hash mark/whatever you want to call “#” (row 4, column 2). Maybe two or three if you squint. None of them are good marks. Most of them are terrible. This one looks like a man bouncing a ball behind a barber chair:

A monochrome “octothorp” mark.

Pentagram proposed an ad using the new identity conceptually based on chat bubbles — and perhaps that’s what those squirts in the corners of the new logo are supposed to represent. (To me they look more like this.) But Slack doesn’t use chat bubbles. I suppose this new identity might presage a UI overhaul in which Slack will display chat bubbles, but if not, it again suggests Pentagram doesn’t even use Slack.

If I were on Slack’s marketing team and Pentagram showed me these proposals, I’d look around the room for hidden cameras, presuming that I was being pranked. If I weren’t being pranked, I’d be furious, because this is the oldest trick in the designer’s book — making one real proposal and then a bunch of throwaway garbage proposals to create the illusion of multiple directions for the client to choose from, and assuming the rube client will happily accept the real one and consider themselves smart for knowing which one was the best.1

Louie Mantia spent 10 minutes doodling and came up with a mark that:

It’s not finished work but it’s a better start than anything Pentagram proposed. What Pentagram has revealed indicates a total disregard for what Slack is and was — a brand which users have genuine affection for — and their new mark is nothing more than an unmemorable, unpleasant shape.


  1. I’d be furious as well if I were being pranked. ↩︎

14 Jan 07:36

Utbrändhet

by Erik Stattin

Anne Helen Petersens artikel “How Millennials Became The Burnout Generation“, som utifrån personliga erfarenheter av utbrändhet försöker hitta samhälleliga förklaringar till varför unga bränner ut sig, har väckt en massa uppmärksamhet. Även för en 45-årig X-generationist väckte den en hel del igenkänning och den radda av förklaringar hon anför fick åtminstone mig att tänka till en del kring kanske slarviga antaganden om “millenial”-generationen. Rekommenderad läsning. Här något som särskilt resonerade hos mig:

That realization recast my recent struggles: Why can’t I get this mundane stuff done? Because I’m burned out. Why am I burned out? Because I’ve internalized the idea that I should be working all the time. Why have I internalized that idea? Because everything and everyone in my life has reinforced it — explicitly and implicitly — since I was young. Life has always been hard, but many millennials are unequipped to deal with the particular ways in which it’s become hard for us.

11 Jan 09:12

Procreate’s Undo Gesture Is Open Source

by John Gruber

Procreate:

The two-finger tap to Undo was first released in Procreate 3 for iPad back in 2015, but we actually first developed it for Procreate Pocket. Undoing an action is one of the most critical input methods we use today, and we needed a method that wouldn’t clutter the interface or disrupt the core experience. We went through dozens of designs until we realised we should treat the entire screen as the Undo button - resulting in a simple gesture that could be invoked any time, anywhere.

Two-finger tap to Undo has become one of Procreate’s most instinctive and essential gestures.

It’s also one of our most-stolen features (over a dozen apps and counting), and we’re fine with that. In fact, we’re giving it away. Seriously. We’ve put together a sample project covered by the Simplified BSD License, which means you can add to or modify it as you wish.

Whether you’re one of our competitors, or in an entirely different field, please feel free to grab the project below. Take it, use it, and give your users the most instinctive Undo and Redo method available.

I love this attitude.

Just a few days before they posted this, I wrote about how iOS still hasn’t gotten Undo right. Two-finger tap is really great for drawing apps. I’m not sure it’s great in other contexts, like text editing, though. But it’s certainly better than shaking the damn device.

11 Jan 08:34

Journalister som fejkar med flit

by Hexmaster
We extended normal human trust to someone who basically lacked a conscience... We busy, friendly folks, were no match for such a willful deceiver...
- Redaktör Charles Lane om en kollega som visat sig vara en bedragare

I december 2018 erkände journalisten Claas-Hendrik Relotius att han fabricerat fakta, intervjuer, citat och annat i en lång rad artiklar, främst men inte enbart i den tyska tidningen Der Spiegel.
In recent years, DER SPIEGEL published just under 60 articles by reporter and editor Claas Relotius. He has now admitted that, in several instances, he either invented stories or distorted facts.
- The Relotius Case: Answers to the Most Important Questions, Spiegel Online

Relotius var inte någon marginell murvel utan en av de främsta i facket. Han hade en lång och lysande karriär med en mängd tyska och internationella priser i bokhyllan. Vidare har Der Spiegel, där Relotius haft en fast anställning sedan 2017, ett mycket högt anseende.

Vad som kan förbluffa är att Relotius kom undan med så mycket så länge. Tidningar med liten täckning och/eller dåligt anseende skulle kunna – eller vad säger jag, kan – komma undan med hittepå i stort och smått ganska länge. Men fejkade artiklar i Europas största tidningar? Varför reagerade ingen?

Jodå, visst reagerade folk. Men vad hjälpte det? Som när en av Relotius kolleger fick erfara att man inte ostraffat utmanar en stjärna:
In the dispute with and surrounding Relotius, [Juan] Moreno risked his own job, at times even desperately seeking to re-report his colleague's claims at his own expense. Moreno would go through three or four weeks of hell because his colleagues and senior editors in Hamburg didn't initially believe that Relotius could be nothing more than a liar.
- Ullrich Fichtner: Der Spiegel Reveals Internal Fraud, Spiegel Online 20 december 2018

Även i dessa dagar, då det talas mer om källkritik och faktagranskande än någonsin (ofta på ett sätt som ger intryck av att det är en ny spännande uppfinning), finns det ansedda publikationer som inte vill höra talas om att de skulle ha gjort något fel. Man granskar ofta, gärna och skickligt samhälle, politiker, företag och så vidare, men inte varandra. Att uppmärksamma fåniga skrönor som vanligt folk delar på Facebook är en sak, att ta svåra samtal med kolleger som slarvar eller rentav hittar på en helt annan.

Är det skråandan som trumfar källkritiken? Eller vill man inte erkänna att man blivit lurad?

Citatet som inledde denna bloggpost gäller inte Relotius. Charles Lane, erfaren redaktör på den ansedda The Washington Post, berättar om Stephen Glass, en stjärnjournalist vars fabriceringar gick ännu längre än de som hittills avslöjats hos Relotius. Av den sårade tonen, liksom Morenos gatlopp, framstår det som glasklart att fall som dessa kommer att fortsätta dyka upp lite då och då.

04 Jan 10:42

Apple’s Precarious and Pivotal 2019

Photo by Julian O'hayon on Unsplash
Go to the profile of M.G. Siegler

The results are in. Actually, they’re not in. And that was a major problem yesterday for Apple.

You see, the company had to do something they almost never do. They had to revise their earnings guidance.¹ Downward. The stock was halted. Yikes.

Today, the stock is down nearly 10%. Tens of billions of dollars have been shaved off of Apple’s market cap, literally overnight. The company is now the 4th most valuable corporation in the world. That sounds like a great thing until you remember that until recently, it was the most valuable company in the world — and for much of the past several years, this was the case by far.

Yesterday was a nightmare scenario for any public company. But it’s almost unfathomable that this happened with Apple. For years and years, this is the company that not only beat their earnings guidance (not to mention Wall Street’s expectations) quarter after quarter, they crushed them.²

I mean, this is the company which celebrated becoming the first trillion dollar company just this past August. What a difference a few months makes.

Tim Cook’s letter to shareholders on the matter is fascinating. On one hand, he makes a very simple case: chalk it up to China. A bad economic situation exacerbated by a trade war has created a perfect storm of sorts, undoubtedly for many companies operating in the country. Yet many U.S. companies don’t operate in China the way that Apple does. It’s their third-largest market. So yeah, this was always going to hurt.

On the other hand, all of that could have been explained in one or two paragraphs. Cook’s letter is nearly 1,500 words long.

I offered up some initial thoughts in a tweetstorm on the matter yesterday (embedded below), but it’s worth diving a bit deeper into what’s going on. Or actually, just zooming out a bit, to summarize. Because to me, the interesting bits are about what’s going on with Apple beyond the China situation.

While the bad miss on the quarterly revenue and the revised statement surprised me, the underlying issues that Cook hints at do not. They point to something we’ve known for years: it was always inevitable that the law of large numbers would catch up with Apple. More specifically, with the iPhone — perhaps the greatest product from a business perspective in history. And that appears to have happened. Finally.

Two paragraphs in Cook’s statement stand out to me:

In addition, these and other factors resulted in fewer iPhone upgrades than we had anticipated.

This is a big deal. Almost mentioned as an aside; love it. And:

While Greater China and other emerging markets accounted for the vast majority of the year-over-year iPhone revenue decline, in some developed markets, iPhone upgrades also were not as strong as we thought they would be. While macroeconomic challenges in some markets were a key contributor to this trend, we believe there are other factors broadly impacting our iPhone performance, including consumers adapting to a world with fewer carrier subsidies, US dollar strength-related price increases, and some customers taking advantage of significantly reduced pricing for iPhone battery replacements.

Again, there’s the weaker-than-expected iPhone upgrades data point. But with a bit more detail this time.

Starting at the bottom, the battery replacement point is sort of wild. Not the point itself, but that Cook would include it. I mean, how big of an impact could that possibly have on the bottom line? If you believe Cook — and he later reiterated this point on CNBC — quite a bit. And that’s why it’s crazy that he included it in the statement. Because it points to one of two things:

First, it suggests a favorite conspiracy theory about the company: that they degrade the batteries on purpose to make more money. I don’t actually believe this, but a lot of people do. And when no less than Tim Cook now highlights such a stat in this context, who can blame them?

Second, and more likely, the battery replacement issue suggests that many people are no longer upgrading iPhones because they’re now “good enough” and everyone is more than happy to just pay a bit more for a better battery.

Obviously, neither of these are good scenarios for Apple. And I’m honestly not sure which is worse!

Continuing up the paragraph, we get to the part about “US dollar strength-related price increases” — yes, this is Apple complaining that the price of their products are too high! That’s funny, but it’s also serious: they are actually acknowledging there may be a price ceiling for the iPhone. This was, I believe, part of the premise of the “$1,500 iPhone” (the most expensive variety of the iPhone XS Max) — to test such upper boundries, like velociraptors testing electric fences. Consider it tested! And they’ll remember!

And then there’s the real standout part of the paragraph: “consumers adapting to a world with fewer carrier subsidies”. Once again, this translates into English as: we pushed the price of the iPhone too far. And whereas before, such prices were obfuscated by things like carrier contracts, that world is shifting. And Apple hasn’t shifted fast enough or strongly enough to account for this. More on this in a bit.

Two other key takeaways from the statement: just how many times Cook mentions Apple’s Services business, and the continued talk of Apple’s installed base of active devices. Unsurprisingly, these are directly related. Apple continues to grow their base to… upsell them services.

This has been a key narrative for Apple for the past couple of years now. And in 2018, it was clearly elevated to a main talking point time and time again. The reason why is obvious: growth. Services is the one area Apple can rely on for not just some growth, but for big growth. It’s also an area Wall Street happens to find sexy at the moment. See also: Microsoft’s turnaround.

The problem is that as good as the Services business is becoming for Apple, it’s unlikely to replace the iPhone as the key cog of Apple’s overall business anytime soon.³ And this means Apple is unlikely to grow as a whole anytime soon. Sure, there may be some quarters of growth here and there, but as this current situation makes clear, the era of unabated growth is over.

The iPhone has simply been too good of a business. And it’s hard to see what tops it. Certainly in the near term. If Services is to carry Apple in the future, it will likely be only after years of relatively stagnant iPhone revenue growth mixed with a rising overall market. In other words, time and the broader world will have to catch up. And then Apple can have their “Microsoft Moment” — a services-based resurrection of growth.

By the way, this seems like a much more likely scenario for Apple than say, a pair of AR glasses, or even a car product eclipsing the iPhone business. I wouldn’t sleep on Apple Pay, but Apple buckets that under Services as well!

All roads lead to Services for Apple, as Cook makes pretty clear in his statement. And if you’re looking for growth — which Wall Street always is — look no further:

Our non-iPhone businesses have less exposure to emerging markets, and the vast majority of Services revenue is related to the size of the installed base, not current period sales.
Services generated over $10.8 billion in revenue during the quarter, growing to a new quarterly record in every geographic segment, and we are on track to achieve our goal of doubling the size of this business from 2016 to 2020.

Again, growth simply thanks to the installed base. And did he mention there’s also growth in Services in China? Yes, yes he did:

Our results in China include a new record for Services revenue, and our installed base of devices grew over the last year.

But the path to this Services future isn’t quite as straightforward as Cook makes it seem. Apple’s history has been selling excellent hardware coupled with great software at fantastic margins. The Services themselves are a mixed bag, at best. If this is the key area of growth for the company, and they’re not truly great at said Services, there’s a risk of rot from within.⁴

Going back to the post-carrier-contracts world, another seemingly telling part of Cook’s statement:

We can’t change macroeconomic conditions, but we are undertaking and accelerating other initiatives to improve our results. One such initiative is making it simple to trade in a phone in our stores, finance the purchase over time, and get help transferring data from the current to the new phone. This is not only great for the environment, it is great for the customer, as their existing phone acts as a subsidy for their new phone, and it is great for developers, as it can help grow our installed base.

This is fascinating! Cook is basically making a case for the end of buying phones at full price each year and instead, a world in which you pay Apple in perpetuity to constantly get the new iPhone. This is — wait for it — a service! The name is even right there for the taking: iPaaS — iPhone as a Service.

And it’s a service Apple already has, in the form of the iPhone Upgrade Program! Unfortunately, it’s not a great service right now — I’m a member — as it’s largely outsourced to a third-party, Citizens Bank. Cook is suggesting that Apple is going to put a lot more emphasis here. Which makes a lot of sense, both to help continue to obfuscate the true price of the iPhone, but also to keep that all-important base of users locked in.

It’s also Apple’s most interesting inroad to an “Apple Prime” offering. That is, an all-encompassing suite of services you pay Apple for — just like Amazon Prime, with all that offers from an Amazon-perspective.

I had thought it was going to be a longer road to get there simply given how much Apple would have to charge for it to make sense if they’re going to include an iPhone each year. And Apple clearly thought this would and should take longer as well! But Cook’s comments — “undertaking and accelerating” — suggest a more robust iPaaS is now a priority.

An easier path would be Apple Music, mixed with their forthcoming TV offering, the new subscription news offering, alongside some iCloud storage space, no doubt. Maybe even Apple Care? But to be truly differentiated and to be meaningful to Apple’s bottom line, I think you need to throw Apple’s core, their products, into the mix. Which sounds great. But again, expensive.

All of the above points to a rocky year ahead for Apple, but also a pivotal one. The transition from the iPhone company to a Services company is now officially underway. It is clearly happening earlier than Apple had planned. How will Apple adapt to this new era?

As I wrote four years ago:

Apple has skirted the “law of large numbers” by continuing to grow the iPhone business. And there’s undoubtedly still more room for growth — especially in places like China. But what about other products?

The time has come to answer such a question.

¹ It had apparently been 15 years — early into Steve Jobs’ second era at Apple. A very different company than it is now.

² Some might say they were sandbagging the numbers, but even when Apple switched to more accurate forecasting, they still beat their own numbers time and time again.

³ Whereas Apple is now doing about $10B in services revenue a quarter — which really is insanely great — they’re doing something between $40B — $50B in iPhone revenue a quarter. Put another way: projections have Apple doing $100B in annual Services revenue by 2023 — meanwhile, they’re tracking to do north of $200B in annual iPhone revenue right now.

⁴ Speaking of, I do believe there’s a larger issue there with Apple failing at little things that is eroding brand trust. This is also inevitable at the scale at which they now operate. But it’s still an issue. Apple has been slipping

02 Jan 10:51

I Was A Cable Guy. I Saw The Worst Of America.

Sarah Maxwell for HuffPost

I can’t tell you about a specific day as a cable tech. I can’t tell you my first customer was a cat hoarder. I can tell you the details, sure. That I smeared Vicks on my lip to try to cover the stench of rugs and walls and upholstery soaked in cat piss. That I wore booties, not to protect the carpets from the mud on my boots but to keep the cat piss off my soles. I can tell you the problem with her cable service was that her cats chewed through the wiring. That I had to move a mummified cat behind the television to replace the jumper. That ammonia seeped into the polyester fibers of my itchy blue uniform, clung to the sweat in my hair. That the smell stuck to me through the next job.

But what was the next job? This is the stuff I can’t remember — how a particular day unfolded. Maybe the next job was the Great Falls, Virginia, housewife who answered the door in some black skimpy thing I never really saw because I work very hard at eye contact when faced with out-of-context nudity. She was expecting a man. I’m a 6-foot lesbian. If I showed up at your door in a uniform with my hair cut in what’s known to barbers as the International Lesbian Option No. 2, you might mistake me for a man. Everyone does. She was rare in that she realized I’m a woman. We laughed about it. She found a robe while I replaced her cable box. She asked if I needed to use a bathroom, and I loved her.

For 10 years, I worked as a cable tech in the Virginia suburbs of Washington, D.C. Those 10 years, the apartments, the McMansions, the customers, the bugs and snakes, the telephone poles, the traffic, the cold and heat and rain, have blurred together in my mind. Even then, I wouldn’t remember a job from the day before unless there was something remarkable about it. Remarkable is subjective and changes with every day spent witnessing what people who work in offices will never see — their co-workers at home during the weekday, the American id in its underpants, wondering if it remembered to delete the browsing history.

Mostly all I remember is needing to pee.

And I remember those little glimpses of the grotesque. I’ll get to Dick Cheney later. The one that comes to mind now is the anti-gay lobbyist whose office was lined with framed appreciation from Focus on the Family, and pictures with Pat Buchanan and Jerry Falwell, but whose son’s room was painted pink and littered with Barbies. The hypocrite’s son said he was still a boy. He just thought his sundress was really cute. I agreed, told him I love daisies, and he beamed. His father thanked me, and I wanted to tell him to go fuck himself. How the fuck do you actively work to ensure the world’s a more dangerous place for your beautiful little kid? But I didn’t ask him that. I just stood and glared at him until he looked away. I needed the job. I assumed his kid would grow up to hate him. 

Maybe the next job that day was the guy whose work order said “irate.” It’s not something you want to see on a work order. Not when you’re running late and you still have to pee, because “irate” meant that the next job wasn’t going to be a woman in lingerie; it was going to be a guy who pulled out his penis while I fixed the settings on his television.

I know after that one, I pulled off the side of the road when I saw a horse. Only upside of Great Falls. Not too long ago, Great Falls was mostly small farms and large estates. The McMansions outnumber the farms now. But there are still a few holdouts. I called the horse over to the fence, and he nuzzled my hair. I fed him my apple. Talking to a horse helps when you can’t remember how to breathe.

Maybe that “irate” was an “irate fn ch72 out.” Fox News. Those we dreaded. It was worse when the comment was followed by “repeat call.” Repeat meant someone had been there before. If it was someone I could call and ask, he’d tell me: “Be careful. Asshole kept calling me ‘boy.’ Rather he just up and call me a [that word]. Yeah, of course I told them. Forwarding you the emails right now. Hang on, I have to merge. Anyway, it’s his TV. Dumbass put a plasma above his fireplace. Charge the piece of shit ’cause I warned him. Have fun.”

I’d walk in prepared for anything. There was sobbing, man or woman, didn’t matter. There were the verbal assaults. There were physical threats. To say they were just threats undermines what it feels like to be in someone else’s home, not knowing the territory, where that hallway leads, what’s behind that door, if they have a gun, if they’ll back you into a wall and scream at you. If they’ll stop there. If they’ll call in a complaint no matter what you do. Sure, we were allowed to leave if we felt threatened. We just weren’t always sure we could. In any case, even if we canceled, someone else would always be sent to the same house later. “Irate. Repeat call.” And we’d lose the points we needed to make our numbers.

The points: Every job’s assigned a number of points — 10 points for a “my cable’s out” call, four points to disconnect a line, 12 to install internet. We needed about 120 points a day to make our monthly quota.

A cut cable line was worth 10 points, whether we tried to fix it or not. We could try to splice it if we found the cut. Or we could maybe run a temp line. But you can’t run one across a neighbor’s lawn or across a sidewalk or street. That’s what happened with the guy who was adding a swimming pool. The diggers had cut his line. I knew before I walked in. But he still wanted me to come stare at the blank cable box while we talked. I did because the Fox News cult loves to call in complaints about their rude techs.

The tap, where the cable line connects, was in a neighboring yard. There was a dog door on the back patio of that yard. I like dogs, but I’m not an idiot. I told him it would be a week, 7 to 10 days to get a new line. He said through his teeth he needed an exact day. I gave him my supervisor’s number. This whole time, his wife was in the kitchen wiping a clean counter.

I was filling out the work orders and emailing my supervisor to give him a heads-up on a possible call from a member of every cable tech’s favorite rage cult, when his wife knocked on my van window. She stepped back and called me “ma’am.” Which was nice. Her husband with the tucked-in polo shirt had asked my name and I told him Lauren. He heard Lawrence because it fit what he saw and asked if he could call me Larry. Guys like that use your name as a weapon. “Larry, explain to me why I had to sit around here from 1 to 3 waiting on you and you show up at 3:17. Does that seem like good customer service to you, Larry? And now you’re telling 7 to 10 days? Larry, I’m getting really tired of hearing this shit.” Guys like that, it was safer to just let them think I was a man.

She said she was sorry about him. I said, “It’s fine.” I said there really wasn’t anything I could do. She blinked back the flood of tears she’d been holding since God knows when. She said, “It’s just, when he has Fox, he has Obama to hate. If he doesn’t have that ...” She kept looking over her shoulder. She was terrified of him. “I’m sorry,” she said. “I just need him to have Fox.” I got out of my van.

The neighbor with the possible attack dogs wasn’t home. The next-door neighbor wasn’t either. But I looked up his account. I got lucky. He didn’t have TV service. I pulled up his modem on my laptop, perfect signal. There was an attenuator where the cable connected to his house-wiring to tamp down the signal — too much is also a problem. I got enough running a line from the neighbor’s house to theirs so the asshole would be able to get his rage fix from Hannity. I remember leaving a note on the neighbor’s door, some ambiguous lie about their internet service being urgent. I figured the neighbor might be more understanding about internet service than Fox. I sure as fuck was.

Maybe the next job was unremarkable in every way. I liked those jobs. Nothing to remember but maybe a cute dog. Maybe a few spiders. But I’d gotten used to spiders. I don’t feel mosquito bites anymore either. If the customer worked any sort of manual job, they’d offer me water. I wouldn’t usually accept. But it was a nice gesture.

Blue-collar customers were always my favorite. They don’t treat you like a servant. They don’t tell you, “We like the help to use the side door.” They don’t assume you’re an idiot just because you wear a name tag to work and your hands are calloused. The books on their shelves aren’t bound in leather. But the spines are cracked. Most of them, when you turn on the TV, it’s not set to Fox. They’re the only customers who tip.

Maybe the next job I had to climb into an attic. Maybe it was above 90 outside and 160 up there. I’d sweat out half my body weight, and my skin would itch like hives from the insulation the rest of the day. At some point, I’d blow something black out of my nose. You have to work fast in an attic. You don’t come down, not all of these customers would even bother to see if you’re at medium rare yet. If the customer had a shred of humanity, you could ask to reschedule for the morning.

Humanity is rarer than I imagined when I first took the job. One woman wanted me to shimmy down into a crawl space that held 3 feet of water and about a foot to spare under her floorboards. A snake swam past the opening. She said it wasn’t a copperhead. Like I fucking cared.

We had a blizzard one year — a few, really. Snowmaggedon and Snowverkill and Snowmygod, I think WTOP named them. We had to work. I went to one call where the problem was dead batteries on a remote. They didn’t think batteries were their responsibility. The next, they wanted me to replace a downed line. Yes, that’s the power line in the tree, too. Well, sure the telephone pole’s lying in the street, but we figured you could do something. I didn’t explain why I didn’t get out of my van. I took a picture and sent it to my supervisor with “Bullshit.”

Most of the streets were blocked. Thirty-five inches is a lot of snow. A state trooper told me to get the fuck off the road. My supervisor said, “We can’t. We do phone so we’re considered emergency service.” I didn’t have any phone jobs. No one else I talked to did either.

The supervisors made a good show of pretending to care that we made it to jobs. The dispatchers canceled everything they could. The techs, we didn’t talk much. Every so often someone would mic their Nextel to scream: “This is bullshit! They’re going to get us fucking killed!” And someone else would say, “They don’t care, man. They won’t have to pay anyway. They’ll piss test your corpse and say you were high. Motherfuckers.”

“They’ll fucking care when I plow my van through the front of their building.”

“Dude, I’m gonna ram the next little Ford Ranger I see.” Supervisors drove Rangers.

“Fuck that. I’m ramming a cop.”

“Bitch, how you gonna know what you’re ramming? Can’t fucking see the snowplow in front of me.”

I couldn’t respond. My voice would stand out. We had to hope for the humanity of others, the customers, because corporate didn’t care. They didn’t have to drive through a blizzard. The blizzards, I remember.

The other days, they all blended together. Let’s go back to imaginary day. Maybe next I had the woman with the bull mastiff named Otto. I don’t remember much about her because I like bull mastiffs with their giant stupid heads. I told her I needed to get to her basement. She said, “Do you really? It’s just it’s a mess.” (That’s never why.) I explained the signal behind her television was crap. The signal outside her house was great. With only one line going through the cinderblock wall, there was probably a splitter. She was taller than I am. That’s something I remember because, like I said, I’m tall. And probably a useful trait for her considering what I found next. I told her what I told everyone who balked about their privacy being invaded: “Unless you have a kid in a cage, I don’t fucking care.” Kids in cages were an unimaginable horror then. A good place to draw a line.

This is a good time to say, if you’re planning on growing massive quantities of marijuana, look, I respect it. But don’t use a $3 splitter from CVS when you run your own cable line. Sooner or later, you’ll have a cable tech in your basement. And you’ll feel the need to give them a freezer bag full of pot to relieve your paranoia. Which is appreciated, don’t get me wrong. Stoners, I adore you. I mean it. You never yell. I can ask to use your bathroom because you’re stoned. You never call in complaints. But maybe behind the television isn’t the most effective place to hide your bong when the cable guy’s coming over.

Anyway, Otto’s mom laughed and said, “Not a kid.” It took me a second. She went down to get his permission. And I was allowed down into a dungeon where she had a man in a cage. I don’t remember if she had a bad splitter. So that was probably early on. After a few years, not even a dungeon was interesting. Sex workers tip, though. 

Sarah Maxwell for HuffPost

Maybe my next job was a short little fucker who walked like a little teapot and who beat his kids. Sometimes you can tell. Some of us recognize the look in their eyes, the bite of fear in the air. He followed me into the office. And he rubbed himself against my ass when I leaned over to unplug the modem. I let it happen that time. Sometimes you know which guys you can’t fight back against.

There were a lot of those. Those I never forgot. They seep into your skin like cat piss. But you can’t shower them off. It’s part of why I didn’t mind most people assuming I was a man. Each time I had to calculate the odds of something worse against the odds of getting back to my van.

One of those creeps, his suit cost more than my car. I can’t fathom what his smile cost. He had an elevator in his three-story McMansion. Maybe he thought he owned me, too. I broke his nose with my linesman’s pliers. Nice heft to those linesman’s pliers. He’d called me a dyke. I hope I ruined his suit. I lost the points.

I made it back to my van. My van became my home, my office, my dining room. I was safe in my van. In my van, I could pull off near a park for a few minutes, smoke a cigarette, read the news, check Facebook, breathe until I stopped shaking, until I stopped crying. That’s only if there was someplace to pull over, preferably in the shade. We were monitored by GPS. But if I stayed close enough to the route, I could always claim traffic. This was Northern Virginia. There was always traffic.

Maybe that’s why I was running late to the next job, and my dispatcher, my supervisor, another dispatcher and the dispatch supervisor called to ask my ETA. No, that job canceled.

Irate doesn’t always mean irate. Sometimes it just means he’s had three techs out to fix his internet and not one has listened to him. They said it was fixed. He was bidding last night on a train. It was a special piece. He’d seen only one on eBay in five years. One. He showed me his collection. His garage was the size of my high school gym. But his sensible Toyota commuter box was parked out front. His garage was for the trains. He had the Old West to the west. And Switzerland to the east. But the train he wanted went to someone in Ohio because his internet went out again and he lost the auction. He wasn’t irate. He was heartbroken, and no one would listen.

I remember he started clicking a dog-training clicker when I said the signal was good behind the modem. He said he was sorry. The clicker helped when he was feeling overwhelmed. I said I should probably try it. My dentist didn’t like the way I clenched my teeth. He said, “They all come here and say it’s OK, but it goes out again.”

This was probably around the time my supervisor realized I was pretty good at fixing the jobs the guys couldn’t, or wouldn’t. And really good with the customers who’d had enough. The guys looked at cable as a science. Name a channel, they’d tell you the frequency. They could tell you the attenuation per 100 feet of any brand of cable. The customers were just idiots who didn’t know bitrate errors from packet loss. I looked at cable like plumbing, or something like that. I like fixing things. Some customers were idiots. Most just wanted things to work the way they were promised. This guy’s plumbing had a leak. I didn’t pay attention in class when they explained why interference could be worse at night, or I forgot it soon after the test. I knew it was, though. So when he said the problem only happened at night, I started looking for a leak. One bad fitting outside. Three guys missed it because they didn’t want to listen to him. Because he was different. Because he was a customer. And customers are all idiots.

I remember training a guy around the time I was six years in. He’d been hired at $5 more an hour than I was making, 31 percent more. I asked around. We weren’t allowed to discuss pay. But we weren’t allowed to smoke pot and most of us did. We weren’t allowed to work on opiates either. We were all working hurt. I can’t handle opiates. But if I’d wanted them, there were plenty of guys stealing them from customer’s bathrooms. I could’ve bought what I needed after any team meeting.

That’s the thing they don’t tell you about opiate addiction. People are in pain because unless you went to college, the only way you’ll earn a decent living is by breaking your body or risking your life — plumbers, electricians, steamfitters, welders, mechanics, cable guys, linemen, fishermen, garbagemen, the options are endless.

They’re all considered jobs for men because they require a certain amount of strength. The bigger the risk, the bigger the paycheck. But you don’t get to take it easy when your back hurts from carrying a 90-pound ladder that becomes a sail in the wind. You don’t get to sit at a desk when your knees or ankles start to give out after crawling through attics, under desks, through crawl spaces. When your elbow still hurts from the time you disconnected a cable line and your body became the neutral line on the electrical feeder and 220 volts ran through your body to the ground. When your hands become useless claws 30 feet in the air on a telephone pole and you leave your skin frozen to the metal tap. So you take a couple pills to get through the day, the week, the year. If painkillers show up on your drug test, you have that prescription from the last time you fell off a roof. Because that’s the other thing about these jobs, they all require drug tests when you get hurt. Smoke pot one night, whether for fun or because you hurt too much to sleep, the company doesn’t have to pay for your injury when your van slides down an icy off-ramp three weeks later. I chose pot to numb my head and body every night. But it was the bigger risk.

I probably should’ve stolen pills. It would have made up for the fact I was making less than every tech I asked. They don’t like you talking about your pay for a reason. Some had been there longer. Most hadn’t. I was the only female tech because really, why the fuck was I even doing that job? Because I didn’t go to college. I joined the Air Force. They kicked me out for being gay. I’d since worked at a gay bar, Home Depot, Starbucks, Lowe’s, 7-Eleven, a livery service, construction, a dog groomer and probably 10 more shitty jobs along the way. Until I was offered a few dollars more, just enough to pay rent, as a cable guy.

My supervisor hadn’t known, said he didn’t know our pay. But he said he’d take care of it, and he did. He said the problem was my numbers were always lower than most of the guys. All those points I mentioned. So my raises over the years had always been lower. The math didn’t quite work. But it was mostly true. My numbers were always lower. Numbers were based mostly on how many jobs we completed a day. On paper, the way we were rated, I was a terrible employee. That I was a damn good tech didn’t matter. The points were what mattered. The points, I’m realizing now, were why I spent the better part of 10 years thinking about bathrooms.

The guys could piss in apartment taprooms, any slightly wooded area, against a wall with their van doors open for cover, in Gatorade bottles they collected in their vans. I didn’t have those options. And most customers, I wouldn’t ask. If I had to pee, I had to drive to a 7-Eleven or McDonald’s or grocery store, not all of which have public bathrooms. I knew every clean bathroom in the county. I knew the bathrooms with a single stall because the way I look, public bathrooms aren’t always safe for me either. But they don’t plant a 7-Eleven between the McMansions of Great Falls. One bathroom break and I was already behind.

The guys could call for help on a job. No problem. If I called, some of them wouldn’t answer. Some I’d asked before and taken shit for not being able to do something they couldn’t have done either. One of them told me my pussy smelled amazing while he held a ladder for me. One never stopped asking if I’d ever tried dick. Said I needed his. And for the most part, I liked to tell myself I could handle their taunts and harassment. But I wasn’t calling them for help. Sometimes I’d have to reschedule the job because there was no one around I could ask for help. Rescheduling meant I’d lose even more points that day.

So my numbers were lower than the men’s. I never had a shot at being a good employee really, not by their measure. Well, there was one way.

I worked with an older guy, a veteran like me. I usually got along with the veterans. He was no exception. Once, after I explained why I called him for help, he told me that he understood. He said he found vets were less likely to treat him like shit for being black. Higher odds they’d worked with a black guy before. That made sense. But when I asked him how he kept his points up, seeing as how he worked slower than the other guys, he said he clocked out at 7 every day. Worked the last job for free. It brought up his average. I wasn’t willing to work for free.

One year, though, the company tried a little experiment: Choose a couple of people from each team, let them take the problem calls, those jobs a couple of techs had failed to fix, and give them the time to actually fix the problem.

Time was the important thing. Time is why I can’t tell you what day or week or year a thing happened. Because for the 10 years I was a cable tech, there was no time. I rushed from one job to the next, sometimes typing on the laptop, usually on the phone with a dispatcher, supervisor, customer or another tech. Have to pee, run behind, try to rush the next so the customer doesn’t call and complain you’re late, dispatch gives the call to another tech, lose the points. The first few years, I was reading a map book to find the house. Then crawling down the street, counting up for 70012 because I needed house number 70028 but no one else on the street thought it important to put numbers on their house. They’d tell me I needed to pick up my numbers. One more bad month and I was out of a job. Maybe you can understand why I avoided canceling anything but the most dangerous jobs.

After a few years, I spent most of my days off recovering. I’d get home and couldn’t read a page in a book and remember what I’d read. I was depressed. But I didn’t know it. I was too tired to consider why I couldn’t sleep, why I stopped eating, why I was so ashamed of what my life had become.

Sometimes at night, when I couldn’t sleep, I’d think of the next 10 years doing the same fucking thing every day until my knees or ankles no longer worked or my back gave out. I thought maybe the best thing that could happen was that if I got injured seriously enough, but not so seriously I’d forget the synthetic urine I kept in my lunch cooler, I could maybe try to survive on workers’ comp. Most mornings, I woke and it took a minute to decide. Do I want to die today? I guess I can take one more day. If I just make it to my day off. I tried to go to school for a while. But I was too tired to learn coding. And anyway, I missed most of the classes because I’d have to work late.

That one year, though, being a cable tech wasn’t all that bad. I’d start in the morning with a couple of jobs. And the rest of day, they’d throw me one problem job at a time. And I had all the time in the world to fix them. It’s how I became the Cheneys’ tech.

My supervisor called and said, “Look at the work order I just dropped you. You’re gonna thank me.” I recognized the name: Mary Cheney, the former vice president’s daughter. I didn’t know why he thought I’d thank him. I called him back. “What the fuck are you doing to me here?”

“I thought you’d be happy. They’re lesbians.”

“Dude. They’re married.” He didn’t say anything. I said, “Google her and tell me you still think you’re doing me a favor.”

He said I was just pissed because they were Republicans. I said I was pissed because Dick was a fucking war criminal. He called me a communist. Said a couple of guys had been out. Internet problem. Read the notes. I didn’t actually have a choice. But with the pressure off to complete 12 jobs a day, I found I could actually have fun at work, joke with my boss about whether or not the Cheneys constituted a favor just because, hey, we’re all lesbians.

Mary Cheney wasn’t home. Which was good. The further I was from Dick, the more likely I was to keep my mouth shut. Her wife was friendly and talkative in the way old people are friendly and talkative because they haven’t had a visitor since Christmas. The house had a few problems. I’d fix one. She’d call my supervisor and I’d have to go back to fix another. But I finally got it fixed.

A few months later, my boss called and started with, “Don’t kill me.” He was sending me to Dick Cheney’s. Dick was home. 

He had an assistant or secretary or maybe security who followed me around while I checked connections and signal levels. I’d already found a system problem outside. I just wanted to make sure I never had to fucking set foot in that house again. Dick walked into the office while I was working. He was reading from a stack of papers and ignored me. I told the assistant it would probably be a week or so. I’d put the orders in. He had my supervisor’s number.

He said something to the effect of, “You do understand this is the former vice president.”

Cheney looked up.

Sarah Maxwell for HuffPost

I panicked and said the first thing that came to mind: “Yeah, well, waterboard me if it makes him feel better. It’ll still take a week.” And I walked out.

It was my last call that day. I drove the entire way home thinking of a hundred better things I could’ve said. Finally, I called my supervisor and told him I might’ve accidentally mentioned waterboarding. He laughed and said I’d won. He’d stop sending me to the Cheneys’. I don’t actually know if they ever complained. If they did, he never mentioned it.

That was the year I met a Russian mobster whose name was actually Ivan, a fact that on its own made me laugh. There were rumors of mob houses. The guys said they’d been to others. My original trainer pointed one out in Fairfax and said, if you have to go in there, just don’t try to see shit you don’t want to. I pressed him for details. But he wouldn’t tell me. I thought he was full of shit.

The Russian mob house was off Waples Mill Road. It was a massive McMansion, looked like a swollen Olive Garden. I parked behind a row of Hummers.

Ivan was a big kid with cauliflower ears. He met me at the door. Told me, “Please follow.” I followed him to an office. Same collection of leather-bound books on the shelf in most McMansions. I think they come with the place. The modem was in the little network closet. The signal looked like they had a bad splitter somewhere. (Remember what I said about cheap splitters?) I told Ivan I thought there was a bad splitter somewhere. I needed to check the basement. He said, “Is not possible.”

I said, “I can’t fix it then.” He didn’t say anything, and I wasn’t clear on where we were with the language barrier. So I added, “No basement, no internet.”

He seemed worried. Kept looking at the door. Looking at me. Like a puppy trying to figure out where to pee, a large, heavily tattooed puppy. I said, “Look, unless you’ve got a kid in a cage, I don’t fucking care.”

He nodded and said, “You stay. I ask for you.” I told him I’d stay. I heard him down the hall. Heard Russian, garbled words. A couple of doors opened and closed.

Ivan came back and opened his paw to show me a gram bag of coke. He’d helpfully brought a caviar spoon. He said, “You must taste.” I actually laughed. He seemed sad that I was laughing. I told him: “Look, I can’t. I’m at work. I’ll take it home, though, for tonight.” This was one of my first jobs that day. I did not want to find out what climbing a telephone pole felt like on cocaine.

He said, “No. You must taste.” This time he emphasized the word “must.” I told him I get sinus infections. (This is true and extremely annoying.) He didn’t understand. I pantomimed and explained a sinus infection in words like “nose, coke, bad, no breathing.” This made him happy. It was a problem he could fix. “Stay.” I was the puppy now.

He came back with a little round mirror and a little pile of coke. He said, “This is better. No cuts.” I was just standing there. I really couldn’t figure out what to do. I hoped this was some weird mob thing like when every Russian I’d ever met forces you to do vodka shots and then you’re friends. But I’m not great with vodka. And I’m really not great with coke. Drugs affect me.

He stepped closer and he looked older and very sad. He said, “I am trying to say, is safe for you if you taste. You do not taste, is maybe not safe for you now.” I figured it was probably his job to kill me and he honestly felt awful about it. I took a bump.

He was visibly relieved. He smiled all goofy and lopsided and said, “OK. Yes. This is smart decision you make.” And he took me to the basement.

I think my heart attack started on the stairs. It was good, though. Best heart attack I’d ever had. I could hear it. I didn’t know my eyes could open that wide. Which didn’t help me see.

They had a bunch of sweet gaming computers lined up on a table. But with no internet, all the guys were hanging out on a couple of sofas watching soccer. The World Cup was on. One of the guys pointed at me and asked Ivan something. Ivan said, “Yes, of course.” I understood that much Russian. And the guy gave me a thumbs up, said, “Good shit, yes?” I agreed that it was good shit. And I changed their splitter and got the fuck out of there.

We got a new regional manager after that. He called me “young lady.” I told him not to. My old vet buddy said he’d called me an entitled dyke after I left the room. The company was bleeding money with the whole “no one fucking needs cable anymore” thing. And I was back to chasing points. Eventually, my ankle went out.

I remember my last day. There was a big meeting. I hated these. The only potential good part was that they’d play happy messages from happy customers about their cable tech. If you got one, you got a $20 gift card to Best Buy. I got lots of calls, mostly because little old ladies liked me. I programmed their remotes. They never played mine in the meetings because no one ever figured out what to do about customers thinking I was a “nice young man.” That last meeting, they gave a guy an award. For 10 years, he’d never taken a sick day, never taken a vacation day. He had four kids. I thought maybe they’d have enjoyed a vacation. But that mentality is why I was never getting promoted in that company.

I couldn’t go back after surgery. My ankle never healed right. I needed a letter from HR to continue my disability. Just a phone call. But they moved their HR team somewhere else. They never answered my emails. So I work at a gay bar. The pay is shit. But I like going to work. I don’t spend my nights worrying about where I’ll pee. And no one has called me Larry in years.

Lauren Hough was born in Berlin and raised in seven countries, and West Texas. She’s been an Air Force airman, a green-aproned barista, a bartender, a livery driver and, for a time, a cable tech. Her work has appeared in Granta, Wrath Bearing Tree and The Guardian. She lives in Austin, Texas. 

02 Jan 08:22

Working On Dying in real life

Working On Dying in real life
A Philly production family is bringing internet rap’s most haunting sounds to the mainstream.

The Loosie Man has a small family of animals at his Northwest Philadelphia house, the same one where he grew up and where he now pays the bills. Right now, the 22-year-old producer and DJ takes care of two cats, two dogs, and two rats, one of which technically belongs to Lil Uzi Vert. The rapper sent his team to Petco to buy the rodent, along with an elaborate cage set-up, during a late night studio session but had to go on tour soon after, leaving him behind with Loosie. “Rats are social animals,” Loosie says. “They get depressed when they’re by themselves. They can actually die from loneliness.”

As he explains this, Loosie sits about eight miles away in a studio surrounded by F1LTHY, Oogie Mane, Brandon Finessin, and Forza, the other members of the production collective Working On Dying. Walking in here is like entering into a time warp — minutes and hours seem to pass by unreasonably fast, with no regard for the events of the outside world. As the evening turns into night, the spot is full of activity: Oogie Mane sits in the middle of the room getting a haircut, F1LTHY fields phone calls, and Brandon is in the control room tweaking a hypnotizing loop that shakes the walls. Loosie moves to a couch off to one side, watching a Primitive Technology video on YouTube, where an Australian man builds a thatched-roof hut using nothing but stones and foraged materials.

For the last two years, the five of them have made this space, located in a cavernous building where Chinatown ends and North Philly begins, their nearly round-the-clock headquarters. During the first decade of the millenium, The Roots rented the same studio, and the walls are reminders of its history and its current function. On one side of the large entry room, there are plaques from Usher, Mariah Carey, Musiq Soulchild, and other major artists who recorded there and in the larger studio down the hall; the opposite wall is covered floor-to-ceiling in graffiti. There’s still plenty of open wallspace, where, in the near future, the Working On Dying producers hope to mount their own plaques. But in the meantime, they’ve left their mark: in red paint, near the door to the control room, there’s a tombstone painted with an upside down cross and the letters “WOD.”

The members of Working On Dying have been gathering around computer screens and passing each other video game controllers for the last six years and, for some of them, much longer than that. F1LTHY, the oldest at 26, and Oogie, the youngest at 21, are brothers, and they share the same husky frame and rounded features. Early on, F1LTHY put Oogie on to music — Three 6 Mafia and Outkast, as well as Black Sabbath and Rise Against — and introduced him to skateboarding. In middle school, Forza moved a few houses down from them, and they all started skating together, later bringing in Brandon when Oogie and Forza met him in ninth grade at Northeast High School.

F1LTHY started making beats in 2012, inspired by SpaceGhostPurrp’s Blackland Radio 66.6 and the constant output of overlooked internet rap pioneers Metro Zu. After half a year of working with FruityLoops, he taught Oogie the basic principles of the program. Brandon, who had been trying to make Philly party music instrumentals, and Oogie shared their knowledge with each other. Forza was still dedicated to skating and playing football at the time but came to them wanting to learn about a year later.

Making beats is usually a solitary activity, one that only yields worthwhile results after hours and hours spent alone in front of a computer. But the members of Working On Dying all learned their craft by committee and started creating in much the same way. As they saw Atlanta’s 808 Mafia doing around the same time, they built off each other’s growing knowledge and ideas together as a group. “Nothing was forced,” F1LTHY says. “This was just regular friendship and we all ended up being good at what we do.”

Loosie, who was rapping at the time as Declan?, met F1LTHY and Oogie through their godbrother Jarek. They all began making music in the basement of F1LTHY and Oogie’s mom’s house, alternating between games of Super Smash Bros. and the one computer they shared between the five of them, with a propane heater and cases of Yuengling to keep them warm in the winter. “I would have strangers come through to the studio to record, we was getting drunk,” F1LTHY says. “My mom was pregnant at the time and then had a baby. Looking back on it, she was real tolerant.”

It was Loosie who came up with the name Working On Dying during one of the darkest times in his life. “My father died of cancer the day after I turned 18,” he says. “I was in a car, I had a glass of whiskey, driving, and I was like, Shit, I’m really working on dying right now.” The phrase became the title of a mixtape they made in the basement and released on SoundCloud at the beginning of 2014. It was full of airy synths — indebted to ambient composers like Klaus Schulze and Erik Wøllo, who they were listening to at the time — and rolling hi-hats paired with a capellas from Lil B, Gucci Mane, and a TED Talk about death in the 21st century by intensive care specialist Peter Saul. The name stuck, and though it came out of the depths of unhappiness, it was never meant to be flagrantly morbid. “It’s like saying you’re alive: living, breathing, drinking, smoking, working on dying,” F1LTHY says. Loosie adds: “It’s just a humble reminder.”

Around the same time that Working On Dying first started making music together, Meek Mill was rolling out his debut studio album and Philly’s rap scene was still very much geared toward the cyphers where he had first cut his teeth. F1LTHY, Oogie, Loosie, Brandon, and Forza instead looked to the internet, where they found a community of like-minded collaborators and listeners. “People were so stuck in that Philly shit,” F1LTHY says. “I was like, ‘Fuck all that, I’m down to work with whoever.’”

F1LTHY reached out to Black Kray of Goth Money Records — the D.C. and Virginia-based label that draws inspiration equally from classic Cash Money and No Limit and the dark, lo-fi stylings proliferating on SoundCloud — and the tripped-out Miami group Snob Mobb. Though they would go on to work with Grande Marshall and Asaad, two Philly rappers who also harnessed the internet’s budding rap scenes to reach beyond the city, it was those initial online connections that propelled Working On Dying forward. F1LTHY sent beats, booked Goth Money and Snob Mobb for shows in Philly, and, most importantly, pulled up to collaborate in person. “I had to be around and show face,” he says. “People gotta see you’re a real person — you can’t just be an internet nerd sending shit over.”

As the sound of their production evolved from spaced-out ambient to something more fast-paced and muddy, their frequent collaborator BOOTYCHAAAIN coined a new term for the type of music they were making: tread. The characteristics of the subgenre are slowed-down samples and melodies and high-tempo, often distorted, percussion. Tread began to catch on among SoundCloud’s outsider rap circles, but it wasn’t until they went out to L.A. in 2016 to stay at Lil Peep, Nedarb, and Lil Tracy’s house, and played a warehouse show out there, that they started to realize they were having a real-life impact.

On the night I arrive in Philly, Tracy is performing at Working On Dying’s monthly party series, Tear Drop, and the whole crew gets there around 9 p.m. The average age at the show seems to be about 16, and the wristband area, for the 21-and-over crowd, is nearly empty when we arrive. Backstage, Tracy and his manager greet them; Zubin, a singer and close Working On Dying associate, sits on the couch next to the producer and artist Fantasy Camp; and young Matt Ox paces around close by, a veil of blue hair sticking out below his hood and covering his face. But within 20 minutes of their arrival, Oogie gets a phone call and immediately takes an Uber back to the studio with Brandon and Forza while F1LTHY and Loosie stay behind. “They’d always rather be at the studio than out at shows or parties,” F1LTHY explains.

Back at the studio a few hours later, the scene looks much the same as it did before, though it seems like each person in the room has rotated one seating position over. At midnight, someone realizes that “New Patek,” the highly anticipated song that Lil Uzi Vert teased with a dance video on Instagram in June, was just released as a single. It feels like a moment: the song plays from the TV in the front room and from the speaker system in the studio at the same time.

Three-quarters of the way into the track, there are two loud bangs on the door and, as if on cue, Uzi bounds into the room. Wearing a cashmere purple turtleneck and studded black leather shoes, he’s in full diva mode. He tells Brandon to cut the song off and then, after the room goes silent, decides he wants to hear it again. When Working On Dying’s manager, Finesse, digs at him, asking why “New Patek,” which is produced by Dolan Beats, dropped before their songs together, Uzi scrunches up his face. “Because it didn’t make my album,” he fires back, referring to the single. Irritated that when he came by earlier, the guys were at their show, he throws a heavy stack of yellow-banded bills on the floor with a powerful thud — it looks to be around $100,000 — and storms back to the larger studio down the hall. One of Uzi’s associates trails behind him, stooping down to collect the pile of cash on the way out. It’s time to get back to work.

For the past year, when he hasn’t been on the road touring, Uzi has spent his time recording here with the Working On Dying production team for his second studio album, Eternal Atake. Snippets of their music together, ripped from Instagram Live streams and remastered by dedicated fan pages, have been floating around the internet for much of 2018. Oogie says these fan accounts tag him in posts and spam him for updates on unreleased songs almost every day. Brandon estimates that they’ve recorded over 100 songs with the rapper in the last 12 months.

Oogie, Brandon, and Forza went to high school with Uzi at Northeast, and they remember him drawing crowds in the cafeteria during dance competitions at lunch. Forza played youth league football with him on the Northeast Outlaws and says he had the same disregard for what other people thought even then. “Uzi used to go to practice in Jeremy Scotts — like, actually play football in them jawns,” he recalls. Oogie had production credits on the rapper’s first two mixtapes and their recent work together is a sign that the relationship has come full circle. “I seen him when he ain’t have shit, and he seen me when I ain’t have shit, so it’s different and it’s special,” he says. “I think he was waiting for niggas to make a name for ourselves.”

The video for Matt Ox’s song “Overwhelming,” produced by Oogie Mane, was made to go viral: the fidget spinners and the preteen sing-song rapping about being “posted in the trenches” quickly added up to something that was beloved, reviled, and watched over and over. Forza first found Matt on a Philly rap promotion page on Twitter, and the rest of the group agreed that he had huge potential. They began sending him beats, helping him record, and shooting his videos. F1LTHY knew exactly the sort of phenomenon he had on his hands when he first saw the final cut for “Overwhelming” at the beginning of 2017. Matt was written about in The New York Times; two months later, he had signed to a major label.

For Working On Dying, Matt Ox became the bridge from internet cult hero status to the music industry. When the labels started calling, F1LTHY soon realized he was in over his head. He decided to reach out to Finesse, a former rapper who rented the studio next door to Working On Dying when they moved out of the basement and into a warehouse space in Philly’s Kensington neighborhood. Finesse was signed to The Roots associate Dice Raw in the mid-2000s and has over a decade of experience in Philly’s rap scene. He also has a masters degree in business, and he set about registering an LLC, hiring lawyers, and getting their paperwork in order. With F1LTHY as his partner, Finesse helped turn Working On Dying into a full-fledged company.

“Overwhelming,” with its bubbly melody line and uptempo drum pattern, also propelled Oogie Mane forward as the crew’s breakout talent. In contrast to his outgoing older brother, Oogie is much more reserved and introverted. The members of Working On Dying can easily identify each other’s strengths — Brandon makes crazy melodies, Loosie is the most versatile, Forza has perfected the distorted 808, and F1LTHY is a relentless innovator. But they all agree that Oogie is good at everything. “I just like learning,” Oogie tells me. “And I trust my output. You can’t ever be wrong when you’re trying shit.”

When OB O’Brien, a longtime member of Drake’s inner circle, reached out to source beats for the Toronto rapper, Oogie thought the whole thing was fake, but he sent over a pack of old beats he had made in 2015. It all began to feel very real when Drake followed him on Instagram and sent him a DM, saying they had a hit together; Oogie no longer had the stems for the track and had to completely remake the beat to send to Drake and 40. “I’m Upset,” the resulting collaboration and the third single from Scorpion, signified a quantum leap for Working On Dying as a whole. After years of producing for some of SoundCloud’s most unconventional talents, they’d landed on a platinum-certified album from rap’s biggest name.

Oogie now finds himself in a leadership role within the collective. He’s the most sought-after Working On Dying producer at the moment, and he’s been frequently traveling to L.A. to collaborate and record with Future, Key!, and more. Finesse refers to Oogie as Working On Dying’s “head of production” and, when Oogie goes to studio sessions, he brings the whole crew’s beats along with him. “It changes everything in a good way and it’s a lot of pressure at the same time,” he says of his expanded position. “I want to be able to put on and make sure everything goes right. It’s good pressure.”

For almost 24 hours, there was a pair of green patent leather Prada sneakers hanging from a telephone wire on a desolate street in North Philly. As Loosie filmed the process on an iPad, Yola — a slim, heavily tattooed artist who’s a consistent presence in the Working On Dying studio — tossed them up there on his second try, turning around to face the camera with a celebratory “Tuh!” Yola helps Jarek, Oogie and F1LTHY’s godbrother, design the collective’s ever-expanding line of clothing, and the collections they drop on their website usually sell out quickly. He had painted a character he calls “the Yola monster” in white on the shiny leather, putting his own mark on the designer shoes for the resourceful Instagram follower willing to make the 20-foot climb.

In Working On Dying, everyone brings their own creative flare to the table. Along with the clothing brand and production crew, Working On Dying is also a record label, a publishing company, and a management team. Finesse has made sure they’re in full control of every piece on the board. “I don’t want them hustling, I don’t want them working, I want music to be their job,” he says. “I wanted to create an environment where they can really work freely because I know what it’s like to be a part-time musician.”

Even as rap producers have increasingly become stars in their own right, battles over proper credit and compensation are more and more contentious in a digital age where many collaborators never meet face-to-face. Working On Dying have set themselves up for longevity, maintaining control of their studio and owning their own publishing. As the work they’ve done over the past year starts to get released, they’ve ensured that the infrastructure beneath them is rock solid so each of them can benefit. “Every check we ever got we bust like eight ways,” Finesse explains.

Early in Finesse’s career, during The Roots’s prime years, he was an intern at this same studio. He remembers their late manager, Rich Nichols, telling him about the most creative and exciting era of the group, when all the producers and musicians lived between two houses in South Philly, and how their jam sessions there led to all of The Roots’s early hits. “I always said if I had the opportunity, I would keep it in that spirit,” he says.

Finesse wants to keep the young core of the group living and working together in Philly for at least another year before they leave their hometown for L.A. or another city with more industry opportunities, if they so choose. “It’s not a financial thing, it’s an emotional thing,” he says. “As long as they have personal space, and they have freedom, and they respect each other, it’s gonna work. They still need each other. They’re not ready to live by themselves yet and still live this life. This life is a lot.”

Though there are more artists to work with in L.A., Oogie prefers the chemistry in Philly, where he can be close to the friends that have always been his best creative partners. The collective aspect of Working On Dying has always made each individual better at what he does, whether they were first teaching each other how to use FruityLoops or recording with Lil Uzi Vert. “If I didn’t have these guys around me I probably would’ve forgot who I was already,” Forza says. “I grew up with these people. I know them more than I know half my family.”

Oogie, Brandon, and Forza were already all living together when Finesse came into the picture — he just needed to find the funds to get them out of the rough area of North Philly where they were staying. They first moved to the quiet suburb of Manayunk and then, at the end of this past summer, found a new place in the upscale downtown neighborhood near Rittenhouse Square.

Between back-to-back trips to L.A. and Atlanta, and long hours in the studio, Oogie has hardly set foot in the new Working On Dying house, a three-story brick building on a quiet, tree-lined street. Inside, the large rooms are bare save for a few distinct touches: Tekken action figures still in their packaging in the living room, beds and air mattresses, a few TVs, and pieces of Yola’s art — painted plaster Buddha heads and abstract characters on canvases — are placed intermittently throughout. Oogie is covering the considerable cost of rent on his own right now until the rest of them can help out.

The house was built 266 years ago and, in the second half of the 20th century, it belonged to the artist Emlen Etting. There’s a mural painted by Etting that covers an entire wall on the top floor, depicting a large, colonial-style house and a big lawn filled with eerie white statues. Supposedly, the painting has something to do with a Philadelphia art world feud Etting had decades ago. “He was basically painting his opps,” Yola explains. The woman they rent from told them that the house is haunted — doors will open and close at random and the lights go haywire at times — but none of them have seen any supernatural occurrences yet. And, besides, they’re all pretty sure it’s a friendly ghost.

17 Dec 11:15

Yellow Vests stand for and against many contradictory things, but are united in opposition to oligarchy

by Cory Doctorow

From a distance, it's hard to understand the nuance of the mass "gilets jaunes" protests that rocked France; with one in five French people identifying as a yellow vest and more vests marching in Basra, Baghdad and Alberta (and with Egypt's autocrats pre-emptive cracking down on the sale of yellow vests ahead of elections), it's clearly a complicated and fast-spreading phenomenon.

The complexity stems in part from the leaderless nature of the group; participants claim they have no formal membership structure and no formal policy-setting mechanism. They're like Anonymous: an "ensemble" (to use anthropologist Gabriella Coleman's very useful frame). You become a yellow vest by putting on a yellow vest. An action is a yellow vest action if people in yellow vests do it.

(This leads to tortured phrasing, as in Caroline Haskins's excellent Motherboard piece, where each yellow vest action is attributed to "certain Yellow Vest protestors" -- this will be familiar to anyone who followed Anonymous.)

So while the original yellow vest protests kicked off over a proposed fuel tax, the actual views of individual yellow vesters are hugely variable. There are factions that want cheap petrol, and factions that want subsidies for a green new deal that will let them get off petrol all together.

But what unites them -- and other yellow jackets around the world -- is rage at oligarchic policies, whether these are aimed at fighting climate change or addressing other problems. French President Emmanuel Macron decided to fight climate change in France by taxing the poor, while transferring masses of wealth to the billionaires who are responsible for the climate crisis, slashing inheritance taxes and weakening labour protections.

This is the neoliberal model for fighting climate change: start from the premise that the rich will not accept any limits on their power, and put the screws to everyone else, on the theory that they have no political power to push back.

Even the yellow vests who are most in love with petrol are really pushing back against neoliberalism: they live in rural France, where de-industrialisation, depopulation, and a gutting of services and hollowing out of towns means that cars are an absolute essential for their daily lives. Taxing fuel is taxing the means of existence.

For years, the French economist Thomas Piketty has warned that we have attained levels of inequality last seen in the days before the French started building guillotines. Today, yellow vests are literally erecting guillotines in Paris.

Anti-neoliberalism has two faces: the right-wing critique (which agrees with neoliberals that some people are better than others, but worries that the wrong people are getting ahead -- think of the American right's hostility to welfare expressed through the incorrect belief that brown people are its primary beneficiaries); and the left-wing critique (which sees universal sufferage and broad prosperity as the key to a better world).

Recent anti-neoliberal movements like the Tea Party and Occupy fit well into these categories, and during their heydays, it was obvious that their policies and grievance overlapped in many places. Today, left-wing anti-oligarchs like Bernie Sanders sometimes win support from people who were once sympathetic to the Tea Party, who recognize that his platform requires holding the looters they despise to account.

The yellow vests seem like a coalition of those two strands of anti-oligarchy, and that's why they're so hard to pin down. They're not a movement that can ever hold power, because they have fundamental disagreements about what kind of world they want to make. But they're a movement that can bring power down, because they're united on what's standing in the way of those worlds.

The WTO did not add $1,700 in annual income to American households. New global markets did spread consumer benefits most everywhere, but they were less often accompanied by human rights or democracy. And our invasions in the Middle East so destabilized the region that multiple nation-states simply dissolved into hell-zones of chaos and nonstop violence. This led among other things to a refugee crisis that is part of the plotline in recent European upheavals.

Folks like Boot and fellow ex-neocons David Frum and Bill Kristol are now rebranding themselves as anti-Trumpers and would-be leaders of #Resistance. They seem to be asking for one last shot. Kristol even let slip that a post-Trump plan for America might be “regime change in China.”

These dolts don’t seem to get that a gasbag like Trump only became a plausible political choice after decades of false promises and misgovernment by people who think we should be ruling the world in pith helmets, and lack the sense to avoid saying things like “What’s wrong with elitism?” out loud.

Their evangelical insistence on pushing centrism — which is just a nicer word for “trickle-down economics” — is what got us into this mess in the first place.

The French Protests Do Not Fit a Tidy Narrative [Matt Taibbi/Rolling Stone]

‘Eat The Rich’: Still a Popular Idea in French Uprisings, Especially With the Yellow Vests [Christopher Dickey/The Daily Beast]

The Paris ‘Yellow Vest’ Protests Show the Flaws of Capitalism [Caroline Haskins/Motherboard]

(Image: ActuaLitté, CC-BY-SA)