Itâs five answers to five questions. Here we goâŚ
1. Our new work stations will be outside our buildingâs security screening
I work in a government office, in a building that does full security screening of every person who comes in, with metal detectors and an x-ray machine for their bags. My department does some cashiering.
As part of renovations to the building, they are adding cashier stations to our office that will be pre-security, meaning people can come directly to us off the street with no screening. Weâre assured these stations will operate as check-only, no cash, but Iâm still nervous about doing this. Iâve expressed my concerns but have been told our department doesnât have a choice, and weâll just have to try it.
Do you think itâs reasonable to refuse to man these stations? And if I do so, what is the most professional language I can use?
Can you band together with coworkers and push back as a group? One person refusing to staff those stations is more likely to hear, âWell, itâs a requirement of the job so youâve got to decide if you want to stay in it or not,â whereas a group of you all pushing back will have more power.
In doing so, you might point out that the fact that the building has that level of security indicates thereâs reason to think thereâs a need for it, and you and other cashiers shouldnât be randomly excluded from those safety measures.
2. My boss surveyed the entire staff on my work after 90 days
After 10 years with my organization, I was thrilled to accept a big job as a division director. Among the departmentâs directors, I was relatively junior; however, leadership insisted that all they wanted was for me to be successful. I was new to the department and had not worked with anyone in it previously.
About 90 days in, my boss informed me that heâd circulated a survey to the entire staff (including the 20 employees who reported to me and 20 others who were not in my chain of command) to gain insights on âareas warranting additional focusâ on my part. I thought that kind of feedback would be useful and said so.
The results of the survey were all over the place. More concerning, a couple respondents consistently left really vicious and in some cases wholly untrue comments about my conduct, professionalism, and qualifications for the work, to the majority of questions.
Before presenting me with the results, division leadership fed all the comments through ChatGPT to create a summary. When I requested the original responses, I could tell by their writing styles that three who reported to me made negative comments or false statements about me or my performance. A few others used the survey as an opportunity to air grievances about the division in general, including problems that had long pre-dated me and couldnât possibly be resolved in under 90 days. So, the summary skewed heavily negative. Unfortunately, this was all leadership was able to focus on.
I wonât bore you with all the details, but ultimately, given the lack of support offered to me both before and after the survey, I chose to resign, and havenât looked back.
How typical is it for team members to be asked to do a formal evaluation of their new director within 90 days of their start? Iâve worked professionally for over 15 years and was never asked to offer feedback about any of my supervisors. Is this an unusual practice?
Itâs very normal to ask around about how things are going with a new manager; the new managerâs manager should be doing that, so that they hear about how things are playing out on the ground that they otherwise might not see. Itâs much less usual to do it via an anonymous survey that apparently made it easy for people with an axe to grind against the organization to grind it against you simply because it was a chance to air broader grievances.
But whatâs more problematic is that your leadership then just accepted that feedback unquestioningly and passed it on to you without getting more info or applying their own judgment to it. Part of the reason for managers to have actual conversations when gathering feedback about this kind of thing is so they can bring their own judgment to bear on what theyâre hearing, as well as being able to probe when something seems surprising or off.
3. Two of us left and only one person is getting a leaving gift
Last week I left my job for one in another department within the same organization, and left on really good terms with my current team: leaving tea, cake, card, and promises to stay in touch.
As Iâve not yet been taken off the department mailing list, today I got copied into a message laying out details for another colleagueâs (Tessaâs) departure: saying that there would again be a leaving tea, there was a card in the office to sign ⌠and a link to an optional collection pot for a gift for the entire department to contribute to.
Logically I know I shouldnât expect a leaving gift. I didnât expect a gift! I was perfectly happy without a gift! And now Iâve seen my colleague is getting a leaving gift when I didnât and, if Iâm completely honest, Iâm pretty stung by it. Adding insult to injury, I was in the department a lot longer than her, have been described as having turned around the area I was working in, and had periods where I felt very under-appreciated by my boss. It genuinely feels like a snub after I put in a hell of a lot of work into my role.
I suspect the main reason why this might have unfolded in such a way is because Tessa is part of a sub-team that has worked together for a long time, with a manager who is very on it with this sort of thing. I, on the other hand, recently got reorganized into a team that hasnât worked together all that long, with a boss is pretty useless with âpastoralâ stuff, so in some ways it doesnât surprise me that this happened. Nonetheless, I still do feel decidedly under-appreciated by how this unfolded. (It doesnât help that Iâve had a look on the collection pot website and seen that people throughout the department â including people within my chain of command who could have organized any hypothetical gift for me â have donated. If this was just amongst Tessaâs sub-team, I wouldnât care quite as much.)
Iâll be going to Tessaâs leaving tea next week and am feeling uncomfortable about what a sour taste this has left in my mouth (and I obviously donât feel that way about Tessa or most of my teammates!). I want to stay on good terms with my department, and my former boss has already expressed a hope that Iâll provide useful insight for him into the team Iâve relocated to, so I know Iâll be hearing from him again. I feel embarrassed about how much this has struck me, but I feel so tempted to say something to my former boss. Is there any way I address how bad this looked from my perspective â short of going, âOh, I didnât know this department did leaving giftsâ rather pointedly when Tessa gets her present, which I rather suspect would be slightly inappropriate(!)?
Itâs absolutely because youâre on different sub-teams, and Tessaâs team has a manager whoâs on top of this kind of thing and your team doesnât. Thatâs all it is!
I hear you about people throughout the department having donated to Tessaâs gift, and so why didnât they realize no one was organizing one for you ⌠but most people donât think that much about this stuff. Someone tells them a gift is being organized, they donate, and they donât put much more thought into it. Yes, ideally someone would have thought, âWait, Jane just left too and I didnât see a gift for herâ â but itâs not personal that they didnât! Itâs just people being consumed with their own stuff.
I do think thereâs room to say to your old boss, âI donât know if you realized this, but it didnât feel great that Tessa is having such a fuss made over her departure when that didnât happen for me, and I just wanted to flag it in case itâs something you can watch for when other people leave.â In other words, frame it as feedback for the future, not as âgive me a gift now.â But itâll be way more helpful for your peace of mind to just see that as reflective of things you already knew about your boss and not read more into it than that.
4. Should I tell my interviewer I like that the city is LGBTQ-friendly?
I have an interview coming up with a university in a famously queer-friendly area, and part of the reason Iâm interested in this job and others like it is because I live in a less friendly area. Normally, I wouldnât bring up anything identity-focused in an interview, but being a visible trans woman interviewing in one of the trans capitals of the world, I wonder if it makes sense to say something when they inevitably ask, âWhy are you interested in this role?â
More generally, Iâm just curious about how youâd advise any marginalized person to handle this, especially in the current moment where a lot of folks are considering these types of moves. One friend recommended saying something like, âThis area is a really good fit for me culturallyâ and leaving the rest to them to figure out. What do you think?
They want to know why youâre interested in the job â meaning the specific role and its work, and so a strong answer will speak directly to that. You can definitely mention that the area is a good fit culturally (and that can be helpful when they know youâd need to move to take the job), but it should be more of an aside, not the focus of your answer.
5. How should my resume list many projects under one company?
Iâve worked at the same company for the past 10 years, but due to *gestures broadly*, Iâm looking for a new position. The company I work for is basically a contractor, and I have worked on probably over 20 projects at this company, some for 3 months and some for 3+ years, and Iâm usually simultaneously working on at least 2 projects.
The problem is, I donât know the most useful way to put this experience on a resume! For any job posting Iâm looking at, I probably have at least 2 projects that are the most relevant that I assume I should put first, but I still have room on my resume, so then what? Should I list the current projects Iâm working on, or the longest running projects I was on? The most impactful? And what is the clearest way to show these arenât the only projects that Iâve worked on, just like a relevant/recent subset?
Secondly, Iâve been promoted multiple times at this company and was also an intern before starting full-time. Putting just my current role makes it look like Iâve been that role the entire 10 years, so I assume I should put all of the roles Iâve been, but do I need to also put the dates? Can I just list them?
Yes, list the most relevant projects first. After that, choose the projects to list that (a) most closely demonstrate the skills that will be relevant to the job posting or (b) speak to a track record of achievement in general (so if you did something really impressive â built something, saved a failing project, overcame a challenge that had stumped others, etc. â include those things because they demonstrate that you are a competent person who gets things done).
You should list all your titles, and while you donât have to include the dates for each role as long as you have the overall dates for your employment at that company, itâs often info that hiring managers want and that will strengthen your resume. So for example, it might look like this:
Oatmeal Association, June 2016 â present
Tasting Director, August 2025-present
Tasting Manager, December 2024 â August 2025
Oatmeal Taster, May 2020 â November 2024
Oatmeal Stirrer, January 2017 â May 2020
Groats Intern, June 2016 â December 2016
* accomplishment
* accomplishment
* accomplishment
* accomplishment
Or you can list the accomplishments for each role under the title they go with, depending on the specifics of what youâre listing.
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