This post was written by Alison Green and published on Ask a Manager.
Last week, I asked for stories about strangely dramatic reactions that you’ve seen people have to mundane changes at work. The comment section was full of fantastic stories — so many that I had to split my favorites up into two posts. Here’s part one, and part two is coming tomorrow.
1. The microwave
Tom has his food warming up in the microwave, and has walked off for a moment while it’s heating up. The timer goes off, Jerry immediately pulls Tom’s food out, and puts his own food in, starts the time, and also walks off. Tom comes back and finds that his food is not completely warm, stops Jerry’s food, takes it out, and put’s his food in. Jerry comes back, sees what has happened, and starts shouting at Tom for touching his food. Tom shouts back at Jerry for touching his food in the first place. This escalates into an all out screaming match between the two. Meanwhile, management is trying to get the two to stop shouting at each other. Tom screams that he can’t take this anymore, he quits, grabs his stuff, and walks out. Jerry then also says he’s done, grabs his stuff, and walks out.
CUT TO THE PARKING LOT. Tom is waiting for a ride to come and get him and has some of his stuff on the ground next to him. Jerry comes pulling out, swerves towards Tom, not hitting him, but running over his coffee mug that is sitting on the ground. Tom calls the police to file a destruction of property complaint over a $15 coffee cup. Police decline to report to the scene.
Jerry calls management later that day, and says that he does not quit, he just got worked up, and that he’ll be back in the morning. Management goes to HR, and HR begins the internal process to terminate an employee, but even in this situation, that requires some time (it would have completed before the end of the next day, but terminations require a few sign offs). Jerry reports to work the next morning, but reads the tea leaves, and leaves “for lunch” and never returns.
2. The toilet seat covers
We were changing over suppliers for things like toilet paper, entry mats, and such. There was some discussion between the few people arranging this about whether we needed to buy those mounted toilet seat cover dispensers or people could just grab them out of the cardboard container they came in.
During some informal polling, there was apparently a misunderstanding that the question was whether there would be toilet seat covers at all. One guy lost his mind over it, another went all White Knight because this was an “attack” on his direct report, and that’s how I ended up with two grown adults in my office yelling at each other about thin pieces of tissue paper. The phrase “You don’t get to tell me where to put my bare ass!” was bellowed. The fact that they didn’t know they were in violent agreement on what should actually happen was just the icing on the cake.
3. The table
I worked an internship for only four weeks because of this outsized reaction.
A rectangular cafeteria table was rotated. That’s it. It went from being perpendicular to the cabinets to parallel.
Holy mother of breakdowns, batman. A team lead came in and saw it and completely lost his mind. I’m talking screaming, ranting, mugs thrown against the wall, holes punched into the wall, all the tables flipped over, just absolute violent meltdown. All because the one table rotated was his favorite table and now the flow of the room was permanently ruined.
We were not allowed to evacuate the office during this, nor were we allowed to call the police. The company issued no statement afterwards, and the team lead was back at work the next day. I quit two days later.
4. The bagel club
Old job had a once-a-month bagel club. Members contributed to the cost and then took turns buying the bagels. This involved my dept and a smaller dept across the hall; about 35 people total.
One designated Friday, a manager from the other department forgot to pick up the bagels on his way in and couldn’t get away from the office until almost ten o’clock. By then the bakery at the local supermarket was almost out of bagels so he ended up with a miscellaneous assortment of mostly rolls, muffins, even a couple donuts. He brought it back along with the usual cream cheese & butter.
Oh, the outrage, the wailing, the gnashing of teeth that ensued! This was unacceptable, an outright failure, a major topic for (prolonged) discussion & analysis, critique & condemnation.
It ended with said manager dramatically quitting the bagel club via an overwrought email sent copy all to both depts, both bagel club & non-bagel club members. Hurt feelings lingered for months!
A few years later, we moved to a new building. My manager quietly ended the bagel club.
5. The venue change
Fairly recently I had two no-shows at a mandatory training course, and when I chased up the participants afterwards I discovered that one was off sick that day (fine) but the other had (according to her manager) refused to attend the course because she “did not appreciate the short notice venue change.”
The “short notice venue change” in question was our training admin updating the calendar invite a few days in advance of the session to let people know that the course was being held in Training Room 2 not Training Room 1, because Training Room 1 was having some IT equipment fixes. There was also a sign on the door of Room 1 saying “IT cabling in progress; for [course] please go to Room 2 next door.”
The rooms are identical, and next door to one another – both on the ground floor, with no access differences. They have the same chairs, the same tables, the same projector … it’s just that the door to Room 2 is about seven steps further along that Room 1.
6. The revenge
Years ago, I worked in fundraising at a small university. The job was very standard 8:30-4:30 every day; but the expectation was one day a year (literally one) all staff had to plan to work 8:30 to 7:30 for the school’s annual gala, which was on campus and always on a Friday. The date was chosen a full year out and we got nine thousand reminders about it. We had one employee, D, who requested that day off the week of the event because she wanted to “try her hand at bartending” at her boyfriend’s bar. Our boss told her no, but he was willing to let her leave at 5pm. Instead she quit on the spot, then while we were at the gala, she came back to our office (as seen on security cameras) and destroyed every potted plant in the office and stole every stapler and all of the paper out of the printer. Still the weirdest over-reaction to be asked to work 30 minutes of overtime I’ve ever seen.
7. The cheese wheel
Our organization holds an annual event where the summer interns make presentations on their projects. It’s always a nice event and people from the colleges and the community are invited. The interns’ supervisors are expected to give pretty detailed feedback on the presentations and the interns’ overall performance. One year a new administrative assistant ordered appetizers from a different vendor and there was no cheese tray. A supervisor who had worked with multiple interns came in as the event was starting, looked at the food, loudly exclaimed, “WHERE IS THE CHEESE WHEEL?” and then stormed out and refused to participate when he was told there was no cheese. We had to scramble to keep the interns calm and get them the paperwork they needed to satisfy their internship requirements.
A few of us still use “cheese wheel” as a code word for “I’d like to leave this meeting.”
8. The water fountain war
We installed some new water fountains about five years back–ones with filtered cold and hot water, for cups/bottles instead of the drinking fountains we had before. They have a small tray beneath where you fill your cup/bottle but it says on the machine, “No drain”. The tray is just to catch small drips or whatever. Fine, we were good with that.
We must have had someone new start or something about a year and a half ago or so because we started coming into the tray FILLED with coffee creamer. It was gross looking and I’m not sure how it was emptied (if facilities dealt with it or what), but every morning we would come in to more. I’m one of the first in the office, and I didn’t really start noticing until a couple of my coworkers absolutely lost their minds.
Coworker A took it personally, and we came in to a sign taped on the water fountain in all caps, “CLEAN UP AFTER YOURSELF. YOU’RE AN ADULT. THIS HAS NO DRAIN.” Kind of aggressive, but whatever. We weren’t surprised that it was this particular coworker. But it had no effect. Every morning there was still dumped coffee and creamer in it.
But then, one of the people in my department, Coworker B, took it beyond personally. Like it was THEIR PERSONAL water cooler or something. They started putting signs up ALL OVER the cooler. To the point where it covered up the buttons where you pressed for water. They were all to the effect of, “YOUR MOTHER DOESN’T WORK HERE” in 72 pt font followed by “THERE IS NO DRAIN IN THIS UNIT. STOP DUMPING YOUR GROSS COFFEE.” And of course, it was still ignored.
So then Coworker B cut out foot prints out of printer paper and TAPED THEM TO THE FLOOR leading up to the cooler, and in front of the cooler as if to tell you where to stand. There was also a foot press from COVID times when we didn’t want to touch things other people touched with their hands. A foot print was taped to that too. And, still ignored! There was still creamer and coffee.
It came to a head where Coworker B brought in one of those cameras you mount to your porch to check for porch thieves. Incidentally, I was the one who had actually given it to them, when they were having issues with their neighbor harassing them about their dog (that’s actually an entire OTHER story of bizarreness). So they put the camera on the water fountain. They didn’t actually connect it to anything, but they put it on there as . . . some sort of warning? I don’t even know. But when I saw it I KNEW that IT was going to have a problem (we’re a large enough company with our own security systems and servers and all sort of proprietary stuff).
Sure enough, the camera disappeared. And Coworker B was ranting about how the person who was dumping the coffee had stolen it, and was saying, “They stole [my name]’s camera! That’s so messed up.” I didn’t care because I had given it to them with no intention of receiving it back. I knew it was in IT’s office because they’re the only ones who would have done that. And, surprise surprise, IT returned the camera to Coworker B and told them to knock it off, that it was a security issue, regardless of if the camera was turned on.
At this point, I think enough people had complained to our boss (including me) that all of the signs disappeared, and so did the foot prints, and all that was left was a sign saying “No Drain.” And then, another person was like, “Oh our sister company used to have this problem. Just put some paper towels in the non-drain and people will realize there’s no drain.” And we did that. And voila, the issue was gone.
This went on for weeks. It was insane. I like to think the culprit knew who was losing their mind and just kept doing it to piss Coworker B off, because they’re not super well liked in the office. Exactly for this reason. I never did learn who was doing it, but it’s never been an issue again.
9. The chips
20-cough years ago, my summer college job was working the overnight shift at a manufacturing plant. The break room was a small room smack in the middle of the assembly line floor. Rumor had it that one time the vending machine didn’t dispense someone’s chips and they were so incensed that they got in their forklift and drove it straight through the vending machine. This lore was passed to all of us wide-eyed, temporary college workers like a warning: not all of your coworkers are ok, beware!
10. The revenge, part 2
We had a young (fresh from college) employee who was let go. He went out to the parking lot, threw down his company logo jacket, and then drove his car back and forth over it a few times before skidding off. The windows to the parking lot are visible to a large section of the office, so several employees and managers got to watch this fit of pique live.
11. The Brita filter
I worked in a small office (less than 10 people) and we had a very small kitchenette – mini-fridge, coffee maker, microwave, sink, and a cupboard for storing mugs. In the mini-fridge we had a Brita pitcher for drinking water. People were pretty good about refilling it throughout the day, so it was rarely empty.
A new hire thought this was absolutely barbaric. He regularly ranted about how unhygienic Brita filters are, how they stop working if the filter ever gets dry, and we needed a proper water cooler. He created a petition (again, in an office of less than 10 people!) to get us all on his side. I think this was happening as I had one foot out the door so I went ahead and signed on, but had no idea if the petition was every brought to the person who could actually make that decision. But right after my last day they moved to a slightly larger office. I went back to return some equipment and the first thing this (now former) co-worker showed me was the new water cooler.
12. The last stand
My mother works in academia and she has Seen Things. Some 10 years ago they relocated one of the departments to a new building. To be clear, this new building was very similar in size and layout to the old one, and just around the corner. Well, one random admin decided that this WOULD NOT DO and she WOULD NOT LEAVE the old building.
On the day the movers were supposed to take all the department stuff to the new building, she barricaded herself into the office and refused to let them in. They moved everyone else’s stuff into the new building, except for this lady’s stuff. I guess everyone expected her to give up once she saw the rest of the building was literally deserted? She did not.
She started to come into the old building, go into her old office and lock herself in (she had all the keys). Everyone else was working in the new building, and the old building was just deserted aside from this one rogue admin. I asked my mother why they couldn’t just force her to give up the old office. She said the university had already fired her once for some other egregious behaviour, but rogue admin had sued and won and been reinstated with backpay. So now she was basically untouchable.
I think they got her to take early retirement eventually. But I have to consider the possibility that, 10 years later, she’s still going into that deserted building every day to lock herself into her office to do who knows what kind of work for the entire day…
13. The phone directory
Many years ago, the administrative assistant made up the yearly phone directory. She had been doing this for years, with few changes in staff in my department. The directory was set up by department and then alphabetically by last name within that department. This particular year, my department got a new member with a “B” last name. The directories were printed and distributed. One person, who had been at the top of the list because their last name started with a “C” lost their damn mind. Apparently, they had been under the impression that the list was in order of seniority/importance (which still wouldn’t have put them at the top of the list but whatever) and had never noticed the alphabetical nature of the list. Someone suggested maybe the list should be in numerical order by extension. That was no good because that would put this person even further down the list! So, directories were reprinted with every other department in alphabetical order but our department had this person at the top and then alphabetical. Also, we had to rearrange our phone extensions so this person had the first one, numerically. This person retired 3 months later.
14. The movie poll
My boss sent out a poll in Teams about Movies You Liked. We could vote for other peoples’ entries and/or add our own.
People campaigned for their choices like it was an election for the sanitation commissioner.
People made judgments about the movies that had the most votes and the ones that didn’t have any. Votes were changed willy-nilly. Work was put aside as people sat in their chairs debating what made their movie better than the others’. Some conversations fell just short of a screaming match.
After the three-day period, the vote closed and … that’s it. There was no point to the poll. My boss was “just interested” in what people watched. :/
15. The empty coffee pot
Years ago, an employee came to work, noticed an issue (I’m intentionally being vague here because the reason is even better after you know all the reactions) started yelling, dramatically cleaned off her desk (think sweeping all the items off of it into a box) and declared she couldn’t work in these conditions any longer.
Her issue?
The coffee pot was empty … and currently in the process of making new coffee … so her wait was minutes at best.
To this day I refuse to believe that was her only reason for quitting. But we never saw her again and she did quit to HR, but they never shared if she had another reason.
16. The parking garage
I work in higher ed which is the land of Strangely Dramatic Responses. One of my favorites happened many years ago when the parking company decided, after many years, that they would no longer reserve an entire floor of the parkade for us as not enough people had purchased parking passes to justify it. Mind you we could still purchase passes and could still park in the parkade. One faculty member sent an all-staff email complaining bitterly about this decision and while I wish I could remember it in its entirety, it did contain the phrase “this is the greatest threat to education that we have ever faced” (because maybe it would take you an extra minute to find a spot when you got to work).
17. The bigger monitor
One night after work, my coworker swapped her computer monitor for another coworker’s monitor that was much, much bigger (this second coworker had a graphics-centric job that required a larger monitor, whereas the “thief” did not). When confronted, this coworker denied taking it at first, but as it was VERY obvious that she had taken it she eventually said she had permission from our boss to make the swap. Our boss insisted this was not the case, and said coworker was ordered repeatedly to give back the stolen monitor. And she just refused.
HR got involved and still she wouldn’t budge. The HR process was moving slowly (weeks at this point), so one night a couple people stayed late and just swapped the monitors back (my coworker locked her door each evening so getting in to do this was not easy or else I suspect this would have been done earlier).
When coworker came in and saw what had happened she was furious. Screaming. Crying. Bad mouthing all of us to anyone who would listen. Ultimately she quit and spread tales of her “unfair mistreatment” throughout our shared professional circles. It’s been years since this happened and sometimes I still encounter people who know her (wildly inaccurate) side of the story and she’s managed to convince people that we’re monsters.