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07 May 19:59

Two methods of producing butter, and two for sugar too

Trying to learn why the particular brand we buy is so tasty, I learnt that there are two methods of making butter:

The one I knew about is churning cream. I remember doing this as a kid: we’d collect the cream from the top of milk bottles (incidentally, why does milk and cream no longer separate?) and when we had enough, whip it to make butter.

It turns out this is called sweet cream butter.

The other method is cultured cream butter where the cream is allowed to ferment, like yoghurt, and the sugars turn to lactic acid (a sour taste) and diacetyl (the butter-y taste). It’s then whipped to make butter.

One advantage of cultured butter is that it’s now preserved, so it doesn’t need to be salted like sweet cream butter.

Cultured butter, a.k.a. European butter, is the method used by the brand I like. (Salted) sweet cream butter only became the main butter in the UK due to imports after the Second World War.

Who knew! Everyone apart from me probably. I thought butter was butter.


Sugar. Refined sugar can be made

  • from sugar cane
  • or sugar beet.

I grew up in the UK with two sugar companies: Tate & Lyle, which is I now know is cane sugar. And British Sugar, which it turns out is beet. Globally cane sugar is dominant, but in Europe beet sugar has 80% of the market as beet can be grown domestically.

Cane sugar is of course intrinsically connected to colonialism and slavery, and credit to the Tate galleries for including this in their history:

[It is] not possible to separate the Tate galleries from the history of colonial slavery from which in part they derive their existence.

I mean, it’s not reparations for Empire, it’s a web page. Maybe in the future there will be a Tate Museum of Colonialism to at least begin to recognise and explore the history (and present) on which the UK and, in particular, London is built.

Beet sugar. Years old, a management consultancy friend told me a story that is apparently legendary in, uh, management consultancy circles. The sugar market is insanely regulated: the quantity and prices of sugar beet to be purchased by British Sugar is set by regulation; the price and quantity of sugar sold is similarly fixed. Therefore profit is entirely dependent on operational efficiency.

So management consultants come in to do a bit of time-and-motion here, shave off a few seconds there, etc.

UNTIL,

ONE DAY,

one heroic besuited management consultant realised a by-product of running the refinery was hot air, and this was currently being vented. What if, instead, it could be used to run greenhouses?

And that’s how British Sugar became the largest producer of speciality salad tomatoes in the UK [pdf]. (Here’s a more readable article.)


Anyway, I’m totally into this topic of commodities that have two methods of production, which are completely distinct but - to the consumer, like me - totally interchangeable.

I mean, I’ve only got two so far and I don’t know of any others, but I’m keeping my eyes open.

07 May 19:59

The Impact of COVID-19 On 18 Brand Communities

by Richard Millington

Over the past few weeks, we’ve scraped the data from over a dozen brand communities to measure the impact of COVID-19 on community participation.

The data has been fascinating.

On average, there has been a significant increase in participation (posts per day) across most communities.


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Community participation rose from an average of 277 posts per day in February to 450 posts per day in April (an increase of 62%).

However, when we break this down by community, we can see huge variations.


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The biggest increases were not in the communities we expected (retail/entertainment). Instead, they were as follows (as a %):

  • Tableau – 1150%
  • Dell – 327%
  • Titleist – 193%

The biggest declines were more predictable:

  • TomTom: -30%
  • Fitbit: -1%

This is interesting but doesn’t exactly help you determine if your community is performing or underperforming by sector. So next we aggregated the data into five unique sectors and looked at the impact upon communities.


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In absolute terms, the biggest increases have been in tech, entertainment, and retail. Each of which had the highest level of participation to begin with.

However, in percentage terms the biggest increase has been seen in comms which has seen a 141% increase compared with 68% and 66% for entertainment and retail.

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These are still fairly broad metrics, but they should provide some idea of the increase you are likely to be seeing.

Why Are Posts Going Up?

There are two reasons why participation in a community might be increasing. Either your current members are participating more or you’re attracting more members.

We explored both questions.

Are Members Participating More?

The simple answer is yes (unless your community is in retail).

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The number of posts active members are making has increased in every sector except retail. Members of tech communities saw a significant increase (possibly conversion of calls and tickets into asking the community).


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It’s interesting here to note just how much participation varies by community type.

Entertainment and comms-based communities have relatively low levels of participation per active member. Non-profits have typically far higher (aligned to the right axis) levels of participation per active member.

With the exception of retail, all communities saw an increase in the average number of posts an active member is publishing.

Are More Members Participating?

Next, we examined whether the total number of active members had risen. Here the data was equally revealing.

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Every sector has seen an increase in the number of daily active participants between February and April. The average community in comms had the biggest increase of 152% with entertainment and retail close behind.


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Why Has Participation Risen?

The answer varies significantly by the community sector as we can see below.

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In comms, retail, and entertainment, we’re seeing a flood of new members joining these communities. This likely represents a shift in behavior from asking questions in one channel (i.e. customer support) to asking questions in the community instead.

The key challenge in this sector is retention of newcomers by providing a superior experience to previous channels.

In tech, the increase is largely down to existing members participating almost twice as much. There are plenty of possible explanations for this, I’d speculate it’s a sense of connection from people working from home.

In non-profit, the increase is a 50% split between the two (but the sample size is tiny).

You can compare your increase/decrease based upon the breakdown above. Note that the metrics are likely to return to normal over the long-term. You have a relatively short window to demonstrate the community is the best means for your new members to achieve their goals.

07 May 19:59

April 2020 Culture and Media review

by Michael Kalus

Intro

April 2020 Culture and Media review

So this month was a bit different. The whole COVID-19 thing had me sit more at home and “space out”, to that end, there was way more TV than books this month. Especially one series I got into. More details below.

Books

The Story of more by Hope Jahren

April 2020 Culture and Media review

This was an interesting read and a pretty good account of the consumerist world we live in today and how it drives climate change and the destruction of the environment.

Nothing in there is really new if you are already aware of the challenges, but if you are looking for a handy primer. The book isn’t only doom and gloom but also shows our ingenuity and how creative we can be at problem solving.

Rating: 4/5

Caffeein by Michael Pollan

April 2020 Culture and Media review

Admit it, you had some caffein today. Almost all of us do. And in this short book / audiobook Michael Pollan does a good job of diving into our relationship with caffein and how it has influenced our world.

Great short read.

Rating: 4.5/5

Opus X - Book 4 - Cabal of Lies by Michael Anderle

April 2020 Culture and Media review

There is not a whole lot to say here really. This is a solid fourth entry into the series and I still find myself enjoying it. It does strike a good balance between the personal / character development and driving the larger story forward and building the world.

Rating: 4/5

On Immunity, an inoculation by Eula Bliss

April 2020 Culture and Media review

A timely book, even though it’s out for a few years. Why vaccines? Why are they good? Why should we take them if we can?

What made this book interesting to me is that it is told by someone who doubted the vaccinations once herself, yet did her research and came around.

If you have any doubts about the benefits of vaccinations and why you should get one if available, read this.

Rating: 5/5

The Precipice - Existential Risk and the Future of Humanity by Toby Ord

April 2020 Culture and Media review

The “funny” thing about books that talk about the future is that often they age badly. In this case, current events really have partially overtaken the book by now. Ord does address a potential future pandemic, one we all get too “enjoy” at the moment.

But this does not take away from the rest of the book. It is an interesting analysis of where we are and how we got here to where we could go depending on our choices.

Rating: 4/5

Providence by Max Barry

April 2020 Culture and Media review

I like Max Barry. I think “Jennifer Government” was an excellent and biting satire. “Providence”…. solid. But it didn’t wow me to the same degree. It has solid writing and characters but I think I have read too many similar books lately to really appreciate his style.

Rating: 3/5

Movies

1917 (2019)

It is interesting how war movies have changed over the last 30 years, probably starting with Platoon, where Hollywood got away from the John Wayne era of propaganda war movies and more into a realistic, almost anti-war like stance.

1917 is more than latter than the former and much like Dunkirk a small story set in front of a large background that manages to humanize war. Both the good and the bad.

Rating: 5/5

Sonic the Hedgehog (2020)

As a kid I was def. a Sega owner, not a Nintendo one and Sonic still resonates with me. Actually, last year I even bought the MegaDrive Mini to replay some of those games in the way they were originally intended.

Having said that, the first trailer they released for the movie was a giant WTF? Moment considering the Sonic design and the cynic in me wonders if they did this on purpose just to gain attention. Either way, they re-did Sonic who now looks much more like he does in the games and we get a sort of origin story of Sonic’s nemesis Doctor Robotnik, played by Jim Carey.

Is it a cinematic masterpiece? No. But much like Detective Pikachu it’s entertaining enough and doesn’t just exploit the source material.

Rating: 3.5/5

Contagion (2011)

With the current events ongoing, lots of people remembered this movie, so I figured I give it a shot as well.

It’s… okay. Some of the stuff really doesn’t make any sense, even back in 2011, but others obviously ring true.

Is it a “prophetic movie”? No, not really. It’s pretty much a standard “End of the World” Hollywood version of a pandemic. Entertaining but forgettable.

Rating: 2.5/5

TV

Forged in Fire

Someone mentioned the show for me and now it’s been on in the background a lot. I have always been fascinated by metal working and the show really is an interesting insight into how knives, blades etc. are being made.

I am not a huge fan of the ‘drama editing’ that is so common in these types of shows, but there is only so much you can fudge the forging of a piece of metal so it’s tolerable.

Having said that, I noticed that they greatly shortened the actual forging process in later episodes and seem to be leaning more heavy on interview segments. Which is a bit disappointing, especially for the final challenge when they get to make usually an ancient weapon. I really enjoyed the more detailed showing of that in the first season.

As I write this, they are in the midst of Season 7 of the show. I am still somewhere in Season 4.

Rating: 3/5

The Plot against America

I read the book more than a decade ago so I was curious to check it out and…. It holds up. HBO has done a good job adapting the book and I def. do dig the way they brought back the 40s.

If you don’t have time to read the book, the six hour mini-series will make a decent replacement.

Rating: 4/5

Tales from the Loop

This snuck up on me and is based on a Swedish book (I haven’t read). I admit I am a sucker for these aesthetics, similar to the way they drew me in with CONTROL.

The pacing of the show I find a bit uneven and somewhat open ended, though I think this is by design.

I wouldn’t mind getting a second season, there is potential there for the writers to explore more.

Rating: 4/5

Red Dwarf: Special 23 - The Promised Land

I’ve been a fan of Red Dwarf since the ‘90s and it has been interesting to see them bring it back for mini series and now specials.

“The Promised Land” mostly stands up to it, though the aging actors def. had them tone down some of the stuff. It’s still quintessential British, thing old Doctor Who, and for that alone I have to love it.

Rating: 4/5

Night Court - Season 1

I got reminded of this recently and decided to rewatch the first season. I remember watching it when I was a kid and, it surprisingly still holds up.

Rating: 4/5

High Maintenance - Season 4

This has become one of my favourite shows. Whereas earlier seasons focused a lot on “the guy”, in the last two seasons it has morphed into small vignettes with the guy just acting as the glue to tie it all together.

There is a lot of heart and charm in it and Season 4 was just as strong as previous ones.

Looking forward to season 5.

Rating: 5/5

Music

Too much to share here this month. With clubs closed a lot of them in Germany started to stream session every day on “UnitedWeStream”. Greatly recommended.

Internet Videos

Red Letter Media - Quarantine Catch-up Part 1 & 2

Forgotten Weapons

See the metal working theme further up, the history of firearms is also quite fascinating and Ian over at Forgotten Weapons does a really good job at delving into the history of a lot of (often not so) forgotten weapons.

The Chieftain

Continuing with my “weapons theme” here, there is an interesting chap on the YouTubes who is a former tanker with the US Army who goes through the history of armoured vehicles. Regardless of what you think of war or weapons, it’s fascinating to see just how cramped / scary the inside of a lot of these vehicles is.

07 May 19:58

Der Maskenmann :: Jan Wildeboer

by Volker Weber

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Als die Leute begannen, sich eigene Masken zu schneidern, fing ich an, mich für Nähmaschinen zu interessieren. Typisch Techie. Hilde fragte: "Kannst du denn überhaupt nähen?" Ich meinte, so schwer sehe das nicht aus, das würde ich schon hinkriegen. So laut habe ich sie noch nie lachen gehört.

Aber dann gibt es Menschen wie Jan Wildeboer. Der denkt nicht über Nähmaschinen nach, sondern fängt an zu nähen. Über 600 Masken hat er schon genäht und verschenkt. Ich fragte ihn, ob er einen Paypal-Account hat und er meinte nur: "Klar! Aber im Umschlag ist Zettel mit IBAN meiner Mama. Wenn kleine Spende, dann für sie. Ich bin ein gut situierter IT-Mensch :)"

Ein gut situierter IT-Mensch bin ich selbst. Und ich kenne andere gut situierte Menschen. Abdelkader, Adrian, Andreas, Armin, Bodo, Christopher, Dirk, Dominik, Felix, Heinz, Henning, Jan, Lasse, Lorena, Marc, Malte, Matthias, Michael, Nils, Owen, Philipp, Ralph, Raphael, Stefan, Sven, Thorsten und Tim haben was zusammengelegt, ich habe die größte Einzelspende noch mal verdoppelt.

Und jetzt bekommt Mama Wildeboer eine substantielle Danksagung dafür, so einen tollen Mann groß gezogen zu haben.

07 May 19:58

Possible vaccine timelines

by Nathan Yau

It’d be great if we could conjure a vaccine or a “cure” seemingly out of nowhere just like in the movies. Unfortunately, there’s a necessary process involved to make sure that something works and that it is safe to distribute to billions of people. For New York Times Opinion, Stuart A. Thompson shows typical vaccine timelines, which can take decades, against hopeful coronavirus vaccine timelines.

Tags: coronavirus, New York Times, Stuart A. Thompson, vaccine

07 May 19:58

Mozilla announces the first three COVID-19 Solutions Fund Recipients

by Justin O'Kelly

In less than two weeks, Mozilla received more than 160 applications from 30 countries for its COVID-19 Solutions Fund Awards. Today, the Mozilla Open Source Support Program (MOSS) is excited to announce its first three recipients. This Fund was established at the end of March, to offer up to $50,000 each to open source technology projects responding to the COVID-19 pandemic.

VentMon, created by Public Invention in Austin, Texas, improves testing of open-source emergency ventilator designs that are attempting to address the current and expected shortage of ventilators.

The same machine and software will also provide monitoring and alarms for critical care specialists using life-critical ventilators. It is a simple inline device plugged into the airway of an emergency ventilator, that measures flow and pressure (and thereby volume), making sure the ventilator is performing to specification, such as the UK RVMS spec. If a ventilator fails, VentMon raises an audio and internet alarm. It can be used for testing before deployment, as well as ICU patient monitoring. The makers received a $20,000 award which enables them to buy parts for the Ventmon to support more than 20 open source engineering teams trying to build ventilators.

Based in the Bay Area, Recidiviz is a tech non-profit that’s built a modeling tool that helps prison administrators and government officials forecast the impact of COVID-19 on their prisons and jails. This data enables them to better assess changes they can make to slow the spread, like reducing density in prison populations or granting early release to people who are deemed to pose low risk to public safety.

It is impossible to physically distance in most prison settings, and so incarcerated populations are at dangerous risk of COVID-19 infection. Recidiviz’s tool was downloaded by 47 states within 48hrs of launch. The MOSS Committee approved a $50,000 award.

“We want to make it easier for data to inform everything that criminal justice decision-makers do,” said Clementine Jacoby, CEO and Co-Founder of Recidiviz. “The pandemic made this mission even more critical and this funding will help us bring our COVID-19 model online. Already more than thirty states have used the tool to understand where the next outbreak may happen or how their decisions can flatten the curve and reduce impact on community hospital beds, incarcerated populations, and staff.”

COVID-19 Supplies NYC is a project created by 3DBrooklyn, producing around 2,000 face shields a week, which are urgently needed in the city. They will use their award to make and distribute more face shields, using 3D printing technology and an open source design. They also maintain a database that allows them to collect requests from institutions that need face shields as well as offers from people with 3D printers to produce parts for the face shields. The Committee approved a $20,000 award.

“Mozilla has long believed in the power of open source technology to better the internet and the world,” said Jochai Ben-Avie, Head of International Public Policy and Administrator of the Program. “It’s been inspiring to see so many open source developers step up and collaborate on solutions to increase the capacity of healthcare systems to cope with this crisis.”

In the coming weeks Mozilla will announce the remaining winning applicants. The application form has been closed for now, owing to the high number of submissions already being reviewed.

The post Mozilla announces the first three COVID-19 Solutions Fund Recipients appeared first on The Mozilla Blog.

07 May 19:58

Surface Go 2 and Surface Book Refresh

by Rui Carmo

I actually don’t care much for the Surface Book (it is too big, too heavy and too much of a hassle to deal with, which is why I chose the Surface Laptop for myself), but the new Go 2 is quite decent, and I’ve long thought of getting one.

Bumping the display to 1920x1280 and shipping a somewhat decently specced Core m3 at $629.99 makes it a lot more appealing.

Having to pay extra for the keyboard ($100, which is the same as the LTE spec bump) is a bit annoying and the lack of a 256GB storage option makes it a bit questionable in the long run, but if I had to be out and about and pick one Windows machine to carry around with me, this would likely be it.

The fact that it’s half the price of an iPad Pro 11” (regardless of performance, platform and ecosystem disparity) doesn’t hurt either.


07 May 19:57

COVID and cascading collapses

by Benedict Evans

I’ve been looking at this chart a lot over the past few weeks.

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It shows us that print ad budgets were doing just fine all the way though the first decade or more of the consumer internet. There was even a little spike upward for the Dotcom bubble. Then the financial crisis and recession of 2008/9 caused a step change down, but when the crisis was over the budgets didn’t come back. Instead, the market had been reset, and budgets have been falling steadily ever since.

You can see the same trend on a global level in this chart (I’m a big fan of obscure statistics that tell important stories). Global newspaper tonnage was more or less flat from 2000 - it wobbled a bit, but again the collapse came in 2009, and it’s now halved since the peak.

Misc slides.004.png

You might call this the Wile E Coyote effect - you’ve run off the cliff, or the cliff has disappeared from under you, but there’s a brief moment while your legs windmill in the air before gravity kicks in. It can take a while for the inevitable to happen, but then, as Lenin pointed out, you get a decade of inevitable in a week.

The Wile E Coyote effect was pretty pronounced at RIM. For some people it was blindingly obvious when the iPhone appeared in 2007 that this was a completely new paradigm for both mobile and computing and that the incumbents - RIM, Palm, Microsoft and Nokia - faced an existential threat. But Blackberry unit sales carried on rising for four years after the iPhone launch - in fact they went up 6x. It took time for Apple to build the route to market and the software features that would let it take over in the enterprise, and time for the market to work that out. Meanwhile, some people lost a lot of money shorting RIM too soon.

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The Blackberry collapse was complicated by the fact that it happened in two parts. RIM had started with a high-end enterprise business, and that was then supplemented by a lower-end consumer business, to some extent in developed markets (especially UK teenagers - remember when BBM was a thing?) but also in middle-income markets. So, in the chart below I’d suggest you see first the iPhone hitting the high-end corporate business and then, a little later, Android hitting the mid-range and low-end devices. (Michael Mace, who seems to have stopped blogging, wrote a great post at the time unpicking this in much more detail.)

Misc slides.006.png

These two waves show up very clearly in this Google Trends chart (yes, caveats apply). First, BBM users moving to iPhone looked for ‘BBM for iPhone’ - then, a while later, people moving to Android looked for ‘BBM for Android’.

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You can see some similar phased collapses in the camera business. There are actually five phases in the chart below:

  1. Simple consumer ‘point and shoot’ cameras with fixed lenses exploded in the 1970s and took most of the market volume away from interchangeable lens cameras (at the time, mostly SLRs)

  2. Digital became good enough to make point & shoot cameras in the late 1990s, killed film point & shoot, and created a much bigger market - unit sales went from 9.5m in 1999 to 110m in 2008. This was partly because the pace of change meant people replaced their cameras more often, but also because shooting digital was much more accessible than film

  3. A couple of years later, digital started to become good enough to do the same to interchangeable lens cameras, and again the market got bigger

  4. Around 2010, smartphone cameras (and screens and social sharing, which are probably just as important) became good enough to replace point & shoot for most people, and the market collapsed

  5. And then, again, the same happened to the higher-end a couple of years later.

Misc slides.006.png

Where does that that leave us today? We are having a similar kind of external shock to the one that reset the print ad market in 2008/9, and a lot of new services and infrastructure have built up penetration and capability that is not perhaps captured by gravity. And now we’re all forced to try to use all of them. A bunch of industries look like candidates to get a decade of inevitability in a week.

The really obvious one is retail. Everything that the internet did to print media is happening to retail - a lot of retailers, like newspapers or magazines, are fixed-cost bundles that are now being unbundled, and are defended by barriers to entry that are now meaningless. Hence we’ve been talking about the ‘retail apocalypse’ for a year or two now, as the internet reached a level of penetration that made those fixed costs unsustainable and consumer behaviour peeled off more and more of the bundle. This is a ‘boiling the frog’ chart - you can’t see the collapse yet, but…

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We all know that this next chart will not look good this year (and it will show a lot of human suffering), but the real question is whether in 5 years it looks like the print advertising chart we began with - except that this will affect 10% of the work force. Is today’s step down followed by a step back up?

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There also is a specific American story here, because the US is probably, as the retail jargon has it, ‘over-stored’ - there is far more retail space per capita than in most other developed markets (this is a relatively recent phenomenon). So, this is another chart that may have stored up some inevitability debt.

Misc slides.009.png

(Incidentally, I wouldn’t remotely suggest that all physical retail will go the way of print newspapers - there’s vastly more variation in the model. But retail sits on a continuum from logistics to experience, and the internet changes all the logistics calculations.)

The other obvious question has been about TV. Here, the US model finally started unlocking five years ago, a decade after Youtube and Hulu launched.

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This change is happening a lot faster than retail.*

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Where TV viewing is now moving, the TV ad model has seemed to be storing up its inevitability for the future. So far, the internet has failed to offer TV advertisers a substitutable product in the way that happened in print - does that change, and does it matter? As an ad agency head put it to me a couple of years ago: ‘subscriptions are down and viewing is down, but budgets are flat, so CPMs are up’. I am neither a TV analyst nor an advertising analyst, but observations like that tend to end the same way. So, what does this chart look like in 5 years? How much long-term structural change is being catalysed now?

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Finally, it’s fascinating to compare the impact of the internet on the overall ad market to the impact of TV, the last new form.

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It would be easy to look at the replacement of print share with internet share (over half of which is Google and Facebook) and presume that the money just moved across, but isn’t really what happened. Something over two thirds of Google and Facebook ad spend is from advertisers that were never in traditional advertising at all, or perhaps only the Yellow Pages or local radio. And meanwhile, if you look at this as a share of GDP, you can see the there is another kind of shift in spending going on. The ad market reset in 2008, and the visible part is the money leaving print, but the most interesting part may be the money that’s not captured in ‘advertising’ at all.

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* This chart is also a lesson in how changing the time span changes the story.

07 May 19:56

Videoconferencing Tools We Use

by Ton Zijlstra

Like everyone in the world working from home during the pandemic, we saw a sudden switch to intensive use of video conferencing for the past eight weeks.
Daily stand-ups with clients, coffee chats with colleagues, meetings, on and on, up to the point you feel you’re only in video calls the entire day. It was such a sudden increase that it now feels suddenly odd to have an actual phone call, without video.

I want to jot down some of our experiences with various video conferencing tools these past weeks, and how it compares to ‘before’. It’s a good thing meanwhile to keep in mind that phones, sms, mail etc also still exist.

One of the first things that stood out for my company at the start of the lock down was that while we did have regular video conferences previously, we didn’t host them ourselves. It was mostly at the invitation of clients or others, using their solutions such as Webex, and Skype for business. Amongst ourselves we used Skype, but usually made regular phone calls. Within my World Bank projects we used Skype as well.

Our cloud tool, NextCloud offers NextCloud Talk, supported with a STUN and a TURN server. We tested this and it works reasonably well for up to 4 people. Our first experiences were however not convincing enough to want to use it for larger groups or as a default for client interaction. We did however use it with one client reliably with 3 to 4 people.

Next to our existing NextCloud we added Zoom, with 4 hosts. Zoom works very well, also with a few dozen participants, and we have been using it for our own all-hands meetings, weekly check-ins and daily coffee times. We also used Zoom for an online workshop, including the use of break-out rooms and that worked very well. Zoom however has been the subject of a lot of privacy and data security criticism, which have only in part been addressed. Various clients of ours do not allow Zoom. Specifically the use of the Zoom client is seen as problematic, some do allow their people participating in a Zoom call through their browser.

Meanwhile our clients operating within the Microsoft silo speeded up their switch to Microsoft Teams, which meant that our interaction with them takes place through Teams’ video conferencing. This for us reduced the need for being the host of a range of meetings, and our need for Zoom.

Still we wanted another video conferencing option for ourselves, that supports larger groups, and is within our own scope of control. We arranged for a managed Jitsi server for our company’s use. This at first glance looked like it might be an expensive solution (as it meant a bespoke service as no regular hosting offers were to be found), but in the end our existing cloud hoster provided us with our own Jitsi server geared to use for larger groups against low costs. Our experiences with Jitsi are somewhat mixed. It works best if everyone is on Chrome browsers, but that in itself is not really desirable nor even easy to ask of every participant. Jitsi does not allow for scheduling or planning a call, as you can only login as a host after starting a call. Jitsi also does not support break out rooms, nor is it on the current development agenda it seems. We’ve used Jitsi reliably in various settings, both with others and amongst ourselves, including a group of 8 people from different organisations. In that case being able to offer to use Jitsi on our own server made the call possible in the first place, as several participants were adamant about not wanting to use other tools such as Zoom.

So the current reality is that we use Nextcloud Talk, Jitsi, Teams, Zoom all in parallel, depending on context and participants, while we also still participate in Hangouts, Webex and Skype for Business meetings. The only thing that has seen a reduction of use is regular phone calls, which upon reflection is an odd effect, as no-one set out to replace or try to improve upon those. Maybe it’s because all the video conferencing tools bring the conversations into the device you have in front of you working from home all day anyway: your computer screen.

07 May 19:55

There is no After

I like how Nat Buckley, in their weeknotes, casually refers to the Before and the After. For example, According to my watch I burn slightly more calories than on most days in the Before.

And it got me chatting on Twitter about what do we call the bit in the middle?

  • The Now, or the During
  • The quarantine
  • The lockdown (that’s what we call it, here at home)

And keeping in mind that during this period, many people have and will still die, and many people are suffering. And it’s super fucking brutal.

So I don’t mean to brush over that reality, I want to acknowledge that it’s there, and that one of the characteristics of this period is the mental logjam of struggling with finding bread flour (for example) while also knowing that others are struggling in a much more significant sense.

Anyway, I wondered what, in the future when we’re looking back, we’ll call the “and” between the Before and the After.

Punctuated equilibrium

Back in 2003 I asked: What do you call the bits between the equilibria in punctuated equilibrium?

(Punctuated equilibrium is a model of evolution which says that a new species appears all in a rush and a muddle, but once it does appear it then becomes stable.)

In the course of collecting suggestions I started thinking about habit-breaking days… I have routines not just because I’m set in my way, but because everyone else is set in their ways too. Changing up routines is hard for that reason.

But when everyone changes up their routines around you, changing your own routines becomes easier.

Which led me to think that perhaps there are periods when we all change our habits together.

Like now.

Oh yes, some of the suggestions:

  • liminal (like, being halfway through a doorway)
  • phase shifts
  • little bangs
  • the punctuation

So I guess I’ve been thinking about these intermediate periods for some time, and that’s why I’ve been fixating on it recently.

Habits in the Before and the After

We used to have a regular big shop at the supermarket, and also pop in frequently pick up ingredients etc to fill out a particular meal.

Now we get our groceries from a small set of local shops do delivery. It’s a rewarding way to do be connected to our changed community. The supermarket is for whatever they don’t carry. Meals are planned around available ingredients. Food waste, which was always a concern, is now a priority… and almost zero. I hope that continues.

I used to travel into town for meetings. I used to drink coffee on the train.

I can’t see myself going back to travelling in the After. I’ve got back 2 hours a day and I won’t want to give that up.

And for everything from how I hang out with friends and family, to how I win work, to how I make time for creative projects, there was what I did in the Before, and there’s what I anticipate doing in the After…

…and there’s how I’m muddling along today.

The Before, the After, and the muddle?

How it feels

Kim Stanley Robinson, who writes incredible sci-fi utopias about Mars and future Californias and also post-climate-catastrophe Earth, had a piece in the New Yorker the other day: The Coronavirus Is Rewriting Our Imaginations.

I mean, read the entire thing, but I wanted to quote this bit because KSR is some kind of word-smith magician and his sentences and rhythm are transcendent. I’ll give you the lead-in first, but maybe if you’re in a place where you can, speak the second para out loud because it really really works.

Memento mori: remember that you must die. Older people are sometimes better at keeping this in mind than younger people. Still, we’re all prone to forgetting death. It never seems quite real until the end, and even then it’s hard to believe. The reality of death is another thing we know about but don’t feel.

(This is the bit to read out loud. Give the words some room to breathe. Vary the speed and the sustain.)

So this epidemic brings with it a sense of panic: we’re all going to die, yes, always true, but now perhaps this month! That’s different. Sometimes, when hiking in the Sierra, my friends and I get caught in a lightning storm, and, completely exposed to it, we hurry over the rocky highlands, watching lightning bolts crack out of nowhere and connect nearby, thunder exploding less than a second later. That gets your attention: death, all too possible! But to have that feeling in your ordinary, daily life, at home, stretched out over weeks – that’s too strange to hold on to. You partly get used to it, but not entirely. This mixture of dread and apprehension and normality is the sensation of plague on the loose.

So good.

Anyway, what KSR puts his finger on is a couple of things,

  • that this pandemic is the prototype for a century of crises: water shortages, food scares, a heat wave hot enough to kill anyone not in an air-conditioned space, etc,
  • and that our shift into a new way of feeling about the world has now happened. We won’t and can’t return to our old habit of knowing-but-not-acting.

Possibly, in a few months, we’ll return to some version of the old normal. But this spring won’t be forgotten. When later shocks strike global civilization, we’ll remember how we behaved this time, and how it worked. It’s not that the coronavirus is a dress rehearsal – it’s too deadly for that. But it is the first of many calamities that will likely unfold throughout this century. Now, when they come, we’ll be familiar with how they feel.

Familiar.

When this is all over…

I’ve been thinking a lot about the After…

  • when I can go see cricket the cricket again (crowds)
  • when I can browse the supermarket again (food security)
  • when I can visit family (the risk of accidentally infecting older parents)
  • when I can fly for holiday again (national borders as pandemic firebreaks)

and thinking to myself, well, once we get through this…

But what KSR unlocked for me with that word familiar is that the feeling of the lockdown is now becoming familiar. Familiar means habitual. Habits don’t change, not without another crisis on the same scale.

We’ve got our childcare routine, and our way of working from home. Our masks have arrived, we know when to wash our hands.

And what occurred to me, then, is that I’ve been thinking about this all wrong. There isn’t a Before, a lockdown, and an After. There’s only the Before, and the lockdown, and the lockdown will last forever.

There is no After

Yes there will be some loosening of restrictions. We’ll be able to return to school and work, at least for a bit until there’s a risk of a second peak and then the lockdown will tighten again for a while.

We’ll be able to visit parents, or go to events, but with masks, and maybe not in Covid season or something like that. We’ll carry immunity passports. We’ll have to pay attention to whether the cache of dried goods in the back of the cupboard is still in date, because we take food supply chains for granted any longer. The contact tracking apps will never be turned off, governments will say that it isn’t worth the risk, and we’ll all agree.

National borders will close periodically, like the Thames Barrier – you’ll never go on holiday or travel for work without thinking of the 1% chance that you’ll be stranded for the duration. It may never come, and let’s hope it doesn’t, but we’ll always be watching out for that second peak, it will always be a few months in the future, shaping our present.

I think about 9/11, almost 20 years ago. That emergency never ended either.

The lockdown itself will reduce in intensity somewhat, but the instruments of the lockdown will stay, and the psychic lockdown - the feeling of all of this - will stay too. It will feel familiar.

There’s a bit in Blue Mars by Kim Stanley Robinson (him again) where the West Antarctic ice sheet collapses, and sea levels the world over rise dramatically.

“How fast is it?” Nadia said. “Is it a tidal wave?”

“No. More like a very high tide. That will never go away.”

And that’s how I think about the lockdown now. A high tide that won’t go out. It’ll come and go, a bit, but really this period is just an extreme phase in what we’ll find is the new normal.

Adjusting

I’m coming to this realisation late, I know, others have been talking about the new normal for ages.

It’s helping me to think like this, because instead of waiting around - life on pause - thinking about how to pick things up when things return to how they were, or keeping my powder dry because things might be different again in the After, or saying oh I’ll do that later when thing have settled down, I can start adjusting right now instead.

I can focus on finding new habits, and building my life and my practice in new ways. I’ll work on discovering new ways to make new routines easier, and joyful too, and as time goes on there will be opportunities to find new ways to enjoy family too, and even cricket somehow, but they won’t be the same as they were in the Before. And I’m going to start figuring these things out now, because there’s no point holding out to see what it’ll be like when this is over, because it won’t be over, there’s only the lockdown, the high tide isn’t going to go out, and there is no After.

07 May 19:54

Keeping IT Support Human during WFH

by Seth Liber

Image: Human Connection, KatieWillDesign on Etsy

Hi! We’re the Etsy Engineering team that supports core IT and AV capabilities for all Etsy employees. Working across geographies has always been part of our company’s DNA; our globally distributed teams use collaboration tools like Google apps, Slack, and video conferencing. As we transitioned to a fully distributed model during COVID-19, we faced both unexpected challenges and opportunities to permanently improve our support infrastructure. In this post we will share some of the actions we took to support our staff as they spread out across the globe.  

Digging deeper on our core values

Keeping Support Human

Our team’s core objective is to empower Etsy employees to do their best work. We give them the tools they need and we teach, train, and support them to use those tools as best they can. We also document and share our work in the form of user guides and support run-books. With friendly interactions during support, we strive to embody Etsy’s mission to Keep Commerce Human®

Despite being further physically distributed, we found ways to increase human connections.

  • We launched daily tips that are delivered in Slack, inspired by ideas from teams across Etsy, and we prioritized items that were most relevant to helping folks navigate their new work setups. 
  • In addition to our existing monitored #helpdesk Slack channel, we hosted live, virtual helpdesk hours on video.
  • We added downloadable self-service software in our internal IT tools that reduced the load on our front-line helpdesk team, and enabled employees to quickly resolve some common issues with easily digestible one-page guides. 

Staying Connected

Before Etsy went fully remote, a common meeting setup included teams in multiple office locations connecting through video-conference-enabled conference rooms with additional remote participants dialing in. To better support the volume of video calls we needed with all employees WFH, we accelerated our planned video conferencing solution migration to Google Meet. We also quickly engineered solutions to integrate Google Meet, including making video conference details the default option in calendar invites and enabling add-ons that improve the video call experience. Within a month we had a 1000% increase in Google Meet usage and a ~60% drop off of the old platform. 

We also adapted our large team events, such as department-wide all hands meetings, to support a full remote experience. We created new “ask me anything” formats and shortened some meetings’ length. To make the meetings run smoothly, we added additional behind-the-scenes prep for speakers, gathered Q&A in advance, and created user guides so teams can self-manage complex events.

Continuing Project Progress

We reviewed our committed and potential project list and decided where we could prioritize focus, adapting to the new needs of our employees. Standing up additional monitoring tools allowed us to be even more proactive about the health of our end-point fleet.  We also seized opportunities to take advantage of our empty offices to do work that would have otherwise been disruptive. We were able to complete firewall and AV equipment firmware upgrades (remotely, of course) in a fraction of the time it would have taken us with full offices.

In summary, some learnings

Collaboration is key 

Our team is very fortunate to have strong partners, buoyed by supportive leadership, operating in an inclusive company culture that highly values innovation. Much of our success in this highly unique situation is a result of multiple departments coming together quickly, sharing information as they received it, and being flexible during rapid change. For example, we partnered with our recruiting, human resources, and people development teams to adjust how we would onboard new employees, contractors, and short term temporary employees, ensuring we properly deployed equipment and smoothly introduced them to Etsy. 

Respect the diversity of WFH situations

We’ve dug deeper into ways to help all our employees work effectively at home. We’re constantly learning, but we continue to build a robust “how to work from home” guide and encourage transparency around each employee’s challenges so that we can help find solutions. Home networks can be a major point of friction and we’ve built out guides to help our employees optimize their network and Wi-Fi setups.

Empathy for each other

Perhaps most of all, through this experience we’ve gained an increased level of empathy for our peers. We’ve learned that there are big differences between working from home for one day, being a full-time remote employee, and working in isolation during a global crisis. We’re using this awareness to rethink the future of our meeting behaviors, the technology in our conference rooms, and the way we engage with each other throughout the day, whether we’re in or out of the office.

07 May 19:54

Niet wegkijken

by Lilia

Originally posted on Facebook

Dutch schools will be open again next week. Kids are in a low-risk group and contribute little to spreading the coronavirus (1). It is expected that some of them will be infected in school and might infect parents and teachers (2).

Herd immunity is not the official strategy to address the coronavirus epidemics in the Netherlands, it is just something that models, planning and actions are based upon, school opening included (3). And, by the way, the science behind models is not open for peer review (4) and people advising the parliament signed a non-disclosure agreement. (5)

School attendance is obligatory. This is the only way to ensure the right of a child to get an education. Dutch educational law is from 1969. (6)

Parents who choose not to send their kids to school because of coronavirus break the law, but will not be prosecuted this time, as an exception. The situation at home has to be under control via school and local educational authorities. (7)

All of this seems to be normal in a free democratic state of the Netherlands.

This is what I kept on thinking when listening to the speech by Willem-Alexander on National Remembrance Day, 4 May 2020 (8).

***

The statements are my interpretations of Dutch sources linked below. If you have time for only one, watch (2) – there is an extra link for the same video with English subtitles. If you are not Dutch, you might want to read English translation of (8), it is well worth by itself.

(1) COVID-19 Technische briefing Tweede Kamer 22 april 2020, Jaap van Dissel (.pdf)

(2) Ann Vossen, the member of the Dutch Outbreak Management Team, explains how it works, a fragment by Jaap Stronks on Twitter; with English subtitels (full video)

(3) Als groepsimmuniteit het doel is, zeg dat dan | Elsevier Weekblad by Bram Hahn

Mikken op groepsimmuniteit, met alle mitsen en maren, getuigt op zijn minst van een visie die verder reikt dan een paar weken. Maar als het een doel is, heeft de bevolking het recht om dat te weten. Dan is het openen van de scholen niet alleen een beslissing om het leven weer op te pakken, maar ook een draai aan de kraan waaruit nieuwe infecties komen.

(4) Waarom het RIVM kritische meedenkers en alternatieve modellen zou moeten omarmen | De Groene Amsterdammer by Jop de Vrieze

We sloegen aan het rekenen en modelleren, klampten ons vast aan protocollen, en in plaats van te leren van landen waar het virus zich eerder roerde, vielen we terug op ‘onze experts’.

(5) Wetenschappers bekritiseren gebrek aan openheid corona-adviezen | NOS

“Ik had een discussie over een gebrek aan transparantie verwacht in landen als China, maar niet in Nederland. In die zin verbaast het me echt”, zegt Gopalakrishna, die tijdens de SARS-uitbraak werkte als epidemioloog in Singapore. Dit terwijl in de adviezen van het Outbreak Management Team wel uitspraken staan die het kabinet een duidelijke richting geven.

(6) Leerplict | Kennisdossiers | Ingrado.nl and De Leerplichtwet part of it

(7) Nu de scholen weer geleidelijk open gaan, betekent dit dan ook dat de leerplicht weer gaat gelden?, Vraag & Antwoord, ingrado.nl

Besluiten ouders toch om hun kinderen thuis te houden, dan worden leerplichtambtenaren opgeroepen gehoor te geven aan de eerder aangenomen motie om in die situatie geen proces-verbaal op te leggen. Het gaat hier om een uitzonderlijke situatie. Het belang van de leerling staat voorop. Het is in zijn of haar belang dat het schoolwerk gewoon doorgaat. Zo kan straks op een goede manier het onderwijs in de schoolbanken weer worden hervat.

(8) Speech by King Willem-Alexander, National Remembrance Day, 4 May 2020

The post Niet wegkijken appeared first on Mathemagenic.

07 May 19:54

Covid City Trends – Did 1918 Matter?

by Gordon Price

Richard Florida’s observation, in M GEN: “The Harsh Future of American Cities”:

Much of our current aversion to crowds will dissipate with time.

… after the 1918–1919 flu pandemic, it took five or six years until people got comfortable taking trains again but that ultimately they did. “There was short-term adaptation and then no long-term change,” Florida said.

This American Experience episode on the 1918 Influenza pandemic takes that observation about trains to its global conclusion: humanity pretty much forgot about the pandemic altogether.  At least it dropped from the storyline of our 20th-century experience, very much secondary to wars, depressions and social changes.  We know dates like 1914, 1929, 1939, 1967 …  but 1918 not so much.

So which kind of date will 2020 be?

 

07 May 19:53

More on COVID Surveillance: Mobile Phone Location

by Eric Rescorla

Previously I wrote about the use of mobile apps for COVID contact tracing. This idea has gotten a lot of attention in the tech press — probably because there are some quite interesting privacy issues — but there is another approach to monitoring people’s locations using their devices that has already been used in Taiwan and Israel, namely mobile phone location data. While this isn’t something that people think about a lot, your mobile phone has to be in constant contact with the mobile system and the system can use that information to determine your location. Mobile phones already use network-based location to provide emergency location services and for what’s called assisted GPS, in which mobile-tower based location is used along with satellite-based GPS, but it can, of course, be used for services the user might be less excited about, such as real-time surveillance of their location. In addition to measurements taken from the tower, a number of mobile services share location history with service providers, for instance to provide directions in mapping applications or as part of your Google account.

If what you are trying to do is as much COVID surveillance as cheaply as possible, this kind of data has several big advantages over mobile phone apps. First, it’s already being collected, so you don’t need to get anyone to install an app. Second, it’s extremely detailed because it has everyone’s location and not just who they have been in contact with. The primary disadvantage of mobile phone location data is accuracy; in some absolute sense, assisted GPS is amazingly accurate, especially to those old enough to remember when handheld GPS was barely a thing, but generally we’re talking about accuracies to the scale of meters to tens of meters, which is not good enough to tell whether you have been in close contact with someone. This is still useful enough for many applications and we’re seeing this kind of data used for a number of anti-COVID purposes such as detecting people crowding in a given location, determining when people have broken quarantine and measuring bulk movements.

But of course, all of this is only possible because everyone is already carrying around a tracking device in their pocket all the time and they don’t even think about it. These systems just routinely log information about your location whether you downloaded some app or not, and it’s just a limitation of the current technology that that information isn’t precise down to the meter (and this kind of positioning technology has gotten better over time because precise localization of mobile devices is key to getting good performance). By contrast, nearly all of the designs for mobile contact tracing explicitly prioritize privacy. Even the centralized designs like BlueTrace that have the weakest privacy properties still go out of their way to avoid leaking information, mostly by not collecting it. So, for instance, if you test positive BlueTrace tells the government who you have been in contact with, if you aren’t exposed to Coronavirus the government doesn’t learn much about you1.

The important distinction to draw here is between policy controls to protect privacy and technical controls to protect privacy. Although the mobile network gets to collect a huge amount of data on you, this data is to some extent protected by policy: laws, regulations, and corporate commitments constraining how that data can be used2 and you have to trust that those policies will be followed. By contrast, the privacy protections in the various COVID-19 contact tracing apps are largely technical: they don’t rely on trusting the health authority to behave properly because the health authority doesn’t have the information in its hands in the first place. Another way to think about this is that technical controls are “rigid” in that they don’t depend on human discretion: this is obviously an advantage for users who don’t want to have to trust government, big tech companies, etc. but it’s also a disadvantage in that it makes it difficult to respond to new circumstances. For instance, Google was able to quickly take mobility measurements using stored location history because people were already sharing that with them, but the new Apple/Google contact tracing will require people to download new software and maybe opt-in, which can be slow and result in low uptake.

The point here isn’t to argue that one type of control is necessarily better or worse than another. In fact, it’s quite common to have systems which depend on a mix of these3. However, when you are trying to evaluate the privacy and security properties of a system, you need to keep this distinction firmly in mind: every policy control depends on someone or a set of someones behaving correctly, and therefore either requires that you trust them to do so or have some mechanism for ensuring that they in fact are.


  1. Except that whenever you contact the government servers for new TempIDs it learns something about your current location. 
  2. For instance, the United States Supreme Court recently ruled that the government requires a warrant to get mobile phone location records. 
  3. For instance, the Web certificate system, which but relies extensively on procedural but is increasingly backed up by technical safeguards such as Certificate Transparency

The post More on COVID Surveillance: Mobile Phone Location appeared first on The Mozilla Blog.

07 May 19:53

Educational Crises and Ed-Tech: A History

I was a guest at Desmos today. No, I won't speak at your startup.

Thank you very much for inviting me to speak to you today.

I want to talk to you today about the history of educational crises and education technology. I've said many times that I believe knowing that history is important, and not only in a George Santayana sense — "those who cannot remember the past are destined to repeat it."

Even when we don't know the history of something, we invent it — unconsciously perhaps — and that has its own, dangerous significance. That means, for one thing, you end up with a Secretary of Education or with a prominent investor/philanthropist or governor or pundit claiming that schools haven't changed in hundreds of years. You end up with a bunch of people repeatedly asserting that this particular crisis we now face — some 1.5 billion students in over 190 countries out of school due to the coronavirus — is "unprecedented," that schools have never before faced the challenges of widespread closures, that millions of students worldwide have never before found themselves without a school to attend.

In fact, in 2019, UNESCO estimated that 258 million children — about one in six of the school-age population — were not in school. Disease, war, natural disaster — there are many reasons why. Although we have made incredible strides in expanding access to education over the course of the past century, that access has always been unevenly distributed as are the conflicts and crises that undermine education systems and educational justice everywhere. This isn't just something that occurs "elsewhere." It happens here in California, for example. In this state, over the past three years, students have been sent home in record numbers as schools have had to close due to wildfires, shootings, and collapsing infrastructure — broken pipes, mold, lead in the water, and so on. Last year alone, some 1.2 million California students experienced emergency school closures.

There are precedents for what we are experiencing now — not just in the distant past or in some far away land.

I think that many people might be inclined to ask then, "Why were we so unprepared?" But the answers to that question are, of course, bound up in our beliefs and practices and expectations, in our assessments of what "preparedness" even means. Furthermore, even when we know a storm is coming, the most vulnerable among us are the ones least able to adequately prepare for disaster. We can think of "the most vulnerable" here as students, as families, as teachers, as communities, as schools — as our whole system of public education that has been hollowed out over the past few decades, thanks to recessions and budget cuts and anti-tax fervor and outsourcing. When we ask "why were we so unprepared?", we can consider perhaps that public education, particularly in some places, has been neglected since the very start.

Indeed, one might argue that education has always been in crisis. Certainly that's the story that we have long heard. "Our Nation is at risk," we were told in 1983, due to a failing public school system. President George W. Bush famously said in 2000, "Rarely is the question asked, is our children learning?" I'd say, to the contrary, the question has been asked incessantly and with much handwringing. And as we lurch from crisis to crisis — real crisis or manufactured crisis — technology has often been proposed as the fix, "the solution."

Notice the verb in that last sentence: "technology has often been proposed as 'the solution.'" Passive voice. Bad form for a writer. Passive voice obscures the actor. And we surely need to ask, who proposes technology as the solution? Whose fix is this? Who repeats these narratives of crisis, and who defines the problems, and who determines the appropriate technological interventions?

"You never want a serious crisis to go to waste," as Rahm Emanuel, then President Obama's chief of staff, said in 2009 as the world teetered on the brink of recession. "And what I mean by that," he continued, "is an opportunity to do things that you think you could not do before." A crisis is an opportunity to set (or reset) the agenda. We have seen this repeatedly in education. Like, say, the closure of public schools in New Orleans following Hurricane Katrina and their replacement with charters. "Disaster capitalism," as Naomi Klein has described it.

(And yes, I think we can talk about charter schools as a technology.)

We can look at the history of education technology and see the ways in which crises have been leveraged to encourage the adoption of new media: Sputnik is the most famous of these crises perhaps, prompting a huge push for better science and math education but also for more machinery to administer it; but we can also look at rhetoric around teacher shortages, snow days, standardized testing, school shootings, and so on. And yes, pandemics.

Due to a polio outbreak in the fall of 1937, the Chicago Public Schools (CPS) decided to postpone the start of the school year. As school buildings were shuttered, the district turned to the radio to replace classroom instruction.

Radio wasn't entirely new to CPS. It had started offering some educational programming on the radio as early as the 1924-25 academic year — Little Red School House of the Air, broadcast twice a day with host Dr. Ben Darrow on station WLS, for example. But the school closures of 1937 — from September 13 thru 27 — provided a very different opportunity to experiment with the technology. A very different and much more expansive endeavor.

With the help of six newspapers and seven radio stations, the district offered broadcasts in four subjects — math, English, science, and social studies — for grades 3 through 8. As the Superintendent William Johnson wrote in an article in The New York Times a week after the experiment launched,

So far as possible, fifteen minutes' time is given to each broadcast above the fourth grade. Beginning with a health and physical education broadcast for all the children from 7:15 to 7:30 in the morning, regular lessons go on the air to different grades between the hours of 8:15 and 11:45 in the morning and from 4 in the afternoon to 7 in the evening. Grades 7A, 8A and 8B each have broadcasts in two studies daily, and grades 3 through 7B have one each."

"Directions, questions and assignments" were printed in the newspaper each day, he explained, and students were instructed to keep all their written work to submit to their teachers when schools finally opened.

Superintendent Johnson reported that the move to radio instruction was embraced enthusiastically by students — some 315,000 tuned in, he estimated, although he admitted he had no way of knowing for sure. Parents were pleased too, he said, although they flooded the district offices with phone calls distressed that their child might have missed a broadcast or misunderstood a lesson. One common complaint: the radio broadcasts moved too fast. There was no way to pause, to repeat, to move through the lesson more slowly.

Polio primarily struck children, not adults, remember. So even though the schools were closed due to the outbreak, workplaces were not. That meant not every child in Chicago had a parent at home to help supervise their schoolwork. And without that discipline, the Chicago Daily Tribune feared, "it is probable that the students who benefit by the radio lessons will be those who need them the least and would suffer least by curtailment of their classroom instruction."

There were other inequalities. While one parent boasted that they'd put radios in separate rooms so that their two children could listen to separate broadcasts on separate stations simultaneously, many families didn't have a radio at all. Roughly 60% of households owned a radio. Even if they had a radio, some students found themselves with poor reception and were unable to tune in to all the lessons on all the stations. And some Chicago students had been shipped out of the city altogether to avoid the outbreak and couldn't listen to the broadcasts at all.

The 1930s were the "Golden Age of Radio," and arguably the public had grown accustomed to radio as a new form of entertainment. Some worried that those expectations would force educators to "conform to the best practices of show business." Celebrities, such as the British explorer Carveth Wells, were invited on air to speak to students. One commentator in the Chicago Daily Tribune praised this "sugar coating" of radio lessons to make them more palatable — certainly Wells' dinner hour broadcast about hunting elephants in Africa and India, he argued, "made more of a hit with third and fourth graders than if it had insisted on drills in the multiplication tables."

It was obvious too that radio had all sorts of other constraints — pedagogical constraints. You can only hear the teacher. You can't see facial expressions or gestures. And more importantly, the teacher can't see you. The teacher can't tell if you are bored or confused. "Broadcasts, in a sense," wrote Larry Wolters in the Chicago Daily Tribune, "assume all minds are of equal comprehension potentiality." That's 1937 talk, I guess, for "one-size-fits-all." Mass media meant mass education. Even in the 1930s, people frowned at this, believing that education should be individualized.

(So no, Khan Academy did not invent "personalized learning." Yes, today's philanthropic foundations have been pushing another crisis narrative that proposes "personalized learning" is the solution.)

As with so many new technologies forced into the classroom, the experiment deepened many teachers' "feelings of insecurity and fear that radio, this new technology, might one of these days take away their jobs." The effects of the Great Depression lingered on into the late 1930s, after all. The radio, Superintendent Johnson tried to reassure teachers, would never replace them; but during a crisis, the technology was necessary. "We are convinced that no mechanical device can be successfully substituted for the teacher-personality and the pupil-teacher relationship," he wrote. "In this emergency, however, the value of the newspaper and the radio service to the children of Chicago cannot be overestimated."

Or perhaps that value could be.

At the end of the two-week experiment, when the Chicago schools re-opened, the radio lesson programming abruptly ended, and the Chicago Radio Council concluded that the results were "not particularly satisfactory." Despite Johnson's pronouncements that almost every student in the district had tuned in, "only half of the pupils in the Grades 4-8 listened to the broadcast," the council found. Furthermore, the "test scores of these listeners were not impressively different from those of the non-listeners."

A nice supplement for some students. But no replacement for school.

I'll pause here for a second, just so we can all marvel at this story — not so much that the Chicago Public Schools tried to implement "remote teaching" almost one hundred years ago during an emergency school closure due to disease. But that here we are again. The challenges and the results and the arguments (for and against) and the innovative superintendent boasting in The New York Times without any data to substantiate his claims — it all sounds so incredibly familiar.

Perhaps the question then isn't simply "how do we learn from Chicago 1937" but rather "why haven't we?"

One reason we didn't was because the hype around radio dissipated fairly quickly, supplanted by the promise of the next big thing: television. (The first television broadcasts began in the US in the 1920s, but it wasn't until after World War II when TV sets became ubiquitous in homes and in schools.) Video, as they say, killed the radio star.

There were a number of crises in education following the war: the "baby boom" led to massive overcrowding; there were teacher shortages in many schools; and the launch of the Soviet satellite Sputnik in 1957, of course, prompted Americans to fear that the country had fallen behind, particularly when it came to science and math education. My forthcoming book, Teaching Machines focuses — as the title suggests — examines the push to adopt teaching machines during this period. Don't worry, I'll be back to talk more about that when the book comes out. For now, today, I'm going to talk about TV.

I've written about a couple of the more high-profile implementations of television in schools the 1950s and 1960s on Hack Education. The push for teaching by television in America Samoa, for example — one of those stories you can point to when people insist "oh, we will never let technology to replace teachers." In American Samoa, that is certainly what they tried to do. The story of the MPATI, the Midwest Program on Airborne Television Instruction in which two DC-6 planes flew over schools in Indiana, Illinois, Kentucky, Michigan, Ohio, and Wisconsin, broadcasting televised lessons via Stratovision — supplemental instruction for rural students, not a replacement for human instruction. Because definitely running two giant planes as a television broadcasting service makes sense.

Both of these stories should prompt us to ask which students get TV and which students get teachers, in which schools do we expand and enhance human capacity for teaching and learning and in which do we buy machines?

One thing that these two projects shared — in addition to just being really dubious ideas — was their connection to the Ford Foundation, one of the most important philanthropic organizations in the history of ed-tech. (The Ford funded the MPATI; the federal government funded the television experiment in American Samoa, but the Ford Foundation administered the program.)

Ford Foundation money was essential in making educational television more than just a "chic gimmick," historian Larry Cuban has argued. In his book Teachers and Machines, he asserts that "few technological innovations have received such a substantial financial boost from a private organization as classroom television did throughout the 1950s and early 1960s." (I will note here that Teachers and Machines was published in 1986, and we might consider how the funding landscape has changed since then. The Bill & Melinda Gates Foundation, for example, was launched in 2000 — some fourteen years after Cuban's book was published and some thirteen years after Gates became a billionaire.)

"By 1961," Cuban writes,

over $20 million had been invested in 250 school systems and fifty colleges across the country by the Ford Foundation's Fund for the Advancement of Education. Federal aid had entered the arena of instructional technology with the passage of the National Defense Education Act (NDEA) in 1958. In 1962, President Kennedy secured an appropriation from Congress that authorized the U.S. Office of Education to plow $32 million into the development of classroom instruction. By 1971, over $100 million had been spent by both public and private sources.

($20 million in 1961 is about $175 million today. $32 million in 1962 is about $273 million today. $100 million in 1971 is about $637 million today.)

An aside: one of the reasons that teaching machines "failed*" was that the big philanthropic dollars did not flow into their development to the degree in which those dollars flowed into educational television. With its deep pockets, the Ford Foundation steered the direction of education technology — and it hoped, the direction of education itself.

(*Teaching machines didn't really "fail" incidentally, but that's a story for another day.)

The Washington County Public Schools were arguably the best known experimental site of televised instruction — better known as the Hagerstown, Maryland CCTV project. In the 1950s, the district proposed to the Ford Foundation that it use closed-circuit television in order to address overcrowding in its schools as well as the lack of certified teachers.

The Hagerstown CCTV project began in 1956 with a $1.5 million grant from the foundation. (That's about $14 million today.) At its height, television was used for daily instruction for some 18,000 students in the county. In elementary schools, between 7 to 13% of instructional time was spent watching television. Junior high students watched TV for about a third of their school day; for high school students, it was about 10%. At the junior high and high school level, these viewings often took place in rooms with over one hundred students. Like a MOOC, but in the school gym.

In the late 1950s, about 70% of US households owned a television. So Hagerstown was seen as innovative, and there was a ton of press for the television project — every superintendent's dream. Reports were mostly positive — students, teachers, and parents seemed pleased with instructional television. Test scores in Hagerstown went up.

But in 1961, the Ford Foundation decided not to renew its financial support for the project. Although televised instruction continued without the Ford funding, the costs shifted to taxpayers. And the costs were significant. $150,000 a year to lease coaxial cables from Bell Telephone Company, for example.

There were additional labor costs too, as well as technical ones. The project employed one coordinator, one instructional supervisor, a staff of twenty-five "master teachers," a production team of thirty, an engineering team of eight, and several clerical staff members. Television had promised to save money and reduce the need for trained personnel. It failed on both accounts. And not only was there a demand for new kinds of staff focused on developing and delivering television programming, but teachers felt their work changed as well — both in the classroom and, when asked, on screen. In the end, many classroom teachers reported that the new technology required more work. TV was not as labor-saving as promised.

The Hagerstown story is fairly well known, even though it was an anomaly. Few school districts in the US ever embraced instructional television to remotely the same degree. But that's how ed-tech PR works, isn't it — one anecdote becomes a trend if you can get Edsurge to write about it as such.

Less well known was an experiment the Ford Foundation funded at the same time in the Chelsea neighborhood of New York City — less well known, perhaps, because it wasn't focused on education technology in the classroom but instead on education technology at home, It hoped to extend education into the home — a topic that is painfully relevant right now and is just as fraught as ever.

This project, the Chelsea CCTV project (CCCTV) differs in some key ways from those "remote learning" plans in Chicago in 1937 that seemed to entirely overlook questions of inequality and access. Indeed, CCCTV, which ran from 1957 to 1961, aimed specifically to address some of the inequalities faced by residents in the neighborhood. Although let's be clear: these were the inequalities as determined by the New York Department of Education, researchers at Harvard, and funders at the Ford Foundation. CCCTV's mission was to "explore the values of CCTV as a service to a low-income, poly-lingual, urban neighborhood and its public school" by sending programs "to the school and to the residents of a public housing unit."

That public housing unit was the John Lovejoy Elliott Houses, where about 600 families resided, about half of whom were Puerto Rican and about a third of whom were Black. One of the main goals of the project was to teach English to the Spanish-speaking residents of the housing complex. Indeed, for the first few weeks of the project, language lessons made up the entirety of the broadcast schedule. Other programs were eventually added: Teamwork for Child Health, a 15-minute program on parent and child health, for example, as well as shows designed to inform the neighborhood about local news and activities.

Each of the apartments in the housing complex was wired to the main CCTV antenna, so ostensibly anyone with a television could watch Channel 6, the channel designated for the educational programming. Reception was sometimes spotty. The shows were fairly low budget, many filmed in the neighborhood school. And the total viewership was never great. The residents of the Elliott Houses looked at the project with suspicion from the outset, often not distinguishing the CCTV initiative from the local Housing Authority. When the Chelsea project staff broke two television sets during installation, rumors circulated in the building that the closed-circuit wiring would damage people's equipment. No one wants their landlord to tell them what to watch on TV.

The project failed to appeal to the neighborhood in any substantial way, often underscoring existing fractures in the community. Residents who spoke English, for example, felt that the amount of English-language learning shows meant that the programming really wasn't meant them. Spanish-speaking residents felt that the English-language learning classes were too basic — they were designed for elementary school students after all. Some felt as though, by offering adult education using content aimed for children, the program staff revealed their contempt for Puerto Ricans.

These suspicions about the project were exacerbated by some of the other programming too. Much of the it involved topics that CCCTV staff felt that people living in a housing project would find useful but it failed to account for what residents would actually like to watch. There was a cooking show called The Recipe Box which was designed to help "residents get the most out of their food dollar in terms of nutrition, economy, and time management." Fairly patronizing. Another show called So You Want to Get a Job introduced various occupational training programs available at vocational high schools in New York. Of course, many in the housing complex already had jobs — another not-so-subtle message about how the project staff imagined the audience.

The CCCTV programming was revamped several times in response to declining viewership, each time moving more and more towards entertainment rather than educational programming. The final report on the project, published by the New York Board of Education, noted that a "growing number of tenants… had disconnected Channel 6 from their TV receivers." In the end, the project had a "tarnished image" with the community. In some key ways, rather than strengthening the neighborhood, as the project had intended, it served to undermine the sense of community — to underscore differences when the programming had hoped to showcase diversity, to prompt people to withdraw to their living rooms rather than engage with neighborhood activities. The principal of the neighborhood school reported, for example, that, following the broadcast of PTA meetings in a show called PS 33 Highlights, in-person attendance declined.

The final report on the project blamed the medium of television, and it blamed the neighborhood residents for this complacency: "the use of television encourages people to sit at home in front of the television screen rather than to come out and join in." There was a "growing awareness of a grass-roots conflict between the fundamental purpose of the community effort and the proposed medium, television," the report read. "There is in the very nature of television, as in other mass media, the danger of a certain authoritarianism, an imposition from without upon a passive receptor. But community growth comes from within and involves participation on the part of the people. Television often tends to foster in the viewer a passive role which is at odds with the sound educational concept of learning by doing."

Many of the staff who worked on the television project were frustrated that the residents of Elliott House were not more grateful for the connection to the master antenna that broadcast the closed-circuit programing. It was, according to the final report, "a free gift with no strings attached. The staff assumed that the recipient of this gift, if he reacted at all, would feel a sense of sympathy for the project or even of gratitude. They were unprepared for a groundswell of suspicion and resentment."

But no one asked those residents what they wanted. No one asked them what they valued. No one asked them what they were curious about. No one asked them what their community needed, what their community meant. No one considered, "Hey, maybe folks don't want this in their home because neither the Housing Authority nor the school system are seen as particularly trustworthy institutions?" ("No one" is a bit unfair, perhaps, as there was some input from the Housing Guild on the CCCTV project.)

In certain ways, the initiative was a disciplinary technology — residents were uncomfortable with that for good reason. There's no irony lost that closed-circuit television now means surveillance cameras. These cameras cover the Elliott Houses complex today.

The CCCTV project had identified and defined a "crisis" — low-income residents are under-informed and under-educated, acculturated to the wrong beliefs and practices. And the Ford Foundation was willing to fund the solution as it was a project that fit perfectly with its belief that educational television could "uplift" and reform society. As Laurie Ouellette writes in her book Viewers Like You, "The Ford Foundation envisioned television as a conduit for culture and adult education, a vision accountable not to the public but to the priorities established by its white, male, upper-class trustees." That is key — accountable not to the public but to the priorities established by funders.

What eventually emerged from the projects I've talked about today was, of course, public radio and public television — WBEZ in Chicago and WNET in New York for starters — arguably the most significant educational media to this day.

I started off this talk with a look at how the Chicago Public Schools turned to radio-based instruction in 1937 when a polio outbreak forced them to close schools. No doubt that's the kind of history that we probably turn to when we want to consider how schools have responded to crises — and responded using education technology — in the past. We can readily see the inequalities — the failure to make sure all students had the proper device, the failure to account for whether there was a parent at home able to mentor and teach. And we understand the relevance of this story to our decision-making today.

But I want us to think a little bit more broadly about "crisis" too, about narratives about crisis shape the direction of education policy, about how the values and priorities of foundations tap into these narratives to further their agenda. After all, just yesterday, New York Governor Cuomo announced that he planned, post-coronavirus, to work with the Gates Foundation to "reimagine education" in his state.

I want us to think about what it means for education technology — in this crisis or any "crisis" — to permeate people's homes. Education technology has been offered by its funders as the solution to educational crises for a century now. Look where that's got us.

07 May 19:53

Twitter Favorites: [PicPedant] The circular airlock egress hatch shown here is above the US Supreme Court; actual NASA Headquarters building in DC… https://t.co/KznWMyOpPg

PicPedant @PicPedant
The circular airlock egress hatch shown here is above the US Supreme Court; actual NASA Headquarters building in DC… twitter.com/i/web/status/1…
07 May 19:51

Brian Chesky lays off 1,900 Airbnb staff . . . like an actual human being

by Josh Bernoff

It’s a brutal time for travel, and Airbnb is no exception. It’s laying off 1,900 people, 25% of its staff. But the way that CEO Brian Chesky did it is exemplary — with compassion and a clear explanation. There was no way that Airbnb would survive the pandemic unscathed. Revenue had been cut in half. … Continued

The post Brian Chesky lays off 1,900 Airbnb staff . . . like an actual human being appeared first on without bullshit.

07 May 19:51

The Best Hiking Socks

by Ebony Roberts
The Best Hiking Socks

Any seasoned hiker will tell you that a good pair of hiking socks is a must-have on the trail. But despite their simple appearance, hiking socks can be a complicated purchase. That’s why we spent 25 hours researching 65 sock options. Then we took to the trails of Vancouver, British Columbia, hiking for more than 75 hours, 160 miles, and 350,000 steps in 18 pairs of socks. Eventually we determined that the women’s and men’s Darn Tough Light Hiker Micro Crew Light Cushion socks are the best hiking socks for most people. Backed by a lifetime guarantee, these wool socks offer the ideal mix of comfort, durability, and cushioning.

07 May 19:50

Who should receive care first, an ethical dilemma

by Nathan Yau

At greater disparities between low resources and high volumes of sick people, doctors must decide who lives and who dies, which seems a moral burden with a single case, much less anything more. So systems are setup to relieve some of that pressure. For Reuters, Feilding Cage uses clear illustrations to describe possible policies to help healthcare workers decide who receives care first.

Tags: coronavirus, Feilding Cage, healthcare, policy, Reuters

07 May 19:50

BigBlueButton – Moderator Only Video

by Martin

Continuing my series on BigBlueButton server operation, I thought I spend a few words about how include those people in video calls that have old and not very powerful notebooks, smartphones or tablets. Most older devices still work ok in video conferences with 3 or 4 people. But in larger groups of 15-20 people, all showing their video feeds, less powerful devices start lagging behind and sooner or later quit entirely.

Image: Lock viewersSo if you have a BBB conference ongoing with lots of videos and some people experience problems, one option is to switch to “Moderator-only video”. In this mode of operation, the videos of all participants are only shown on the moderator’s screen. The moderator’s video in turn is shown on the screen of all participants. This way, all participants except for the moderator have only two videos on their screen, i.e. their own and that of the moderator. That reduces the processing load considerably at the expense of participants not seeing each other anymore. To switch into this mode, you as moderator click on the cogwheel next to the participant list and then select “Lock Viewers”. This brings up a dialog box where quite a number of options can be disabled. The one you are looking for here is “See other viewers webcams”. Once ‘Apply’ is clicked, the mode is changed immediately. Going back later to video to everyone is possible as well. Interesting side note: If you promote somebody else as additional moderator, he will see the video feeds over everybody as well. All other participants see the videos of both moderators.

If even that is still to processing intensive for really old devices, another option is to disable videos completely on a client. This is not done by the moderator but by the participants themselves by going into the settings menu. From the ‘data savings’ menu, ‘enable webcams’ can be disabled. Sometimes, audio-only is better than nothing at all.

07 May 19:50

VinylCam

by Reverend

Last Friday I had an idea to cut up a Chiquita banana box and place it over my turntable in order to provide lightweight frame to hold my phone so that I could broadcast a video of the actual record on rotating on ds106.tv. Fairly modest and simple project, but it worked and it was a lot of fun. I had achieved the vertical and the horizontal of both ds106rad.io and TV for the first time in a while. 

The vinyl I played was Galaxie 500’s On Fire, and I spent more time marveling at the vinylcast and lip-syncing than actually talking about the album, but I’ve been having a lot of fun as of late. In fact, I could argue this blog has been on fire as of late. It’s been a long time coming, writing has come hard the last number of years because the balance of running Reclaim, intense travel, and balancing my personal life took most of my energy. The last few months has been an almost perfect storm of Lauren and Meredith taking over more of the day-to-day at Reclaim Hosting, a lockdown on any travel (which was a welcome thing for me), and a more pervasive return to the things that give us joy in the light of so much uncertainty.

I’m not sure how long it will last, but I’m really loving where my head is at right now. I’ve been having fun conversations on the radio, streaming gameplay with Tommaso on ds106tv, planning another film festival with Paul Bond, a possible recurring radio program with Lauren Heywood. I feel like it’s a return to a time before Reclaim Hosting became 24/7.  Fact is, even on the Reclaim front we’re making major strides towards re-thinking a whole part of that business to make it arguably light-years better and more affordable. 

I am feeling like I’m in a zone right now that is peculiar, given my prior history I have to be careful, but I am locked-in both literally and figuratively. I do need a break here soon, but when the blog feels this good it is hard to stop.

07 May 19:50

iPadOS and Pointer Support with Craig Federighi

by John Voorhees

It has been quite a couple of months for the iPad and iPadOS. It started with the new iPad Pros and the Magic Keyboard with Trackpad, which were announced on March 18th. That was promptly followed by iPadOS 13.4, which wasn’t your typical late-cycle OS release. Along with modifier key remapping, key up/down events for developers, iCloud Drive shared folders, Mail toolbar adjustments, and new Memoji sticker reactions, Apple surprised everyone by revealing mouse and trackpad support.

The announcements came at a momentous juncture for the iPad, which turned 10 on April 3rd. As Federico explained on the anniversary, the iPad, and especially the iPad Pro, has become a modular computer that has stayed true to its tablet roots, while gaining the ability to transform to suit its users’ needs. Nowhere is the iPad’s modularity more evident than with the release of the Magic Keyboard with Trackpad.

Against that backdrop, Federico was fortunate to have the opportunity to once again chat with Craig Federighi, Apple’s Senior Vice President for Software Engineering, for a special episode of AppStories about iPadOS and its new pointer support. Although the COVID-19 pandemic prevented the interview from being conducted in person as it was last year at WWDC, FaceTime facilitated a terrific conversation that delves deep into the latest changes to iPadOS and what they mean for users and developers alike.

Thank you to Craig Federighi for taking the time for the interview, everyone at Apple who helped arrange it, and as always, thank you for listening to AppStories. We hope you enjoy the show.



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07 May 19:47

13-inch MacBook Pro (2020) Review: The laptop Apple needed to release

by Patrick O'Rourke
13-inch MacBook Pro (2020)

There’s nothing particularly exciting about Apple’s new MacBook Pro (2020), but in a sense, that’s okay.

It features the same design the company has used for its “pro” tier MacBook since 2016. To the dismay of some, the laptop doesn’t include minimized bezels or improved speakers like the 16-inch MacBook Pro released last year, contrary to persistent rumours swirling for the last few months.

MacBook Pro 2020 top-down

Whether plans for a slightly tweaked 13-inch MacBook Pro design were put on hold because of the ongoing COVID-19 pandemic, the rumours were entirely wrong, or that revision is still coming at some point, the 2020 MacBook Pro 13-inch is the laptop Apple needed to release right now.

The new 13-inch MacBook Pro is precisely what I want from an Apple laptop. It features a worthwhile hardware upgrade — as long as you opt for the more expensive 10th Gen Intel models (more on this later) — and Apple’s excellent new Smart keyboard instead of the beleaguered Butterfly key mechanism that has been plaguing the tech giant’s laptop line for years.

But it’s also simultaneously disappointing as far as the lower-end 8th-Gen Intel chip configuration is concerned. With this hardware, the upgrade from its 2019 predecessor that also features an 8th-Gen Intel chip, just isn’t worthwhile.

Technical specifications

  • 2.0GHz Quad-Core Processor with Turbo Boost up to 3.8GHz
    512 GB Storage
    Touch Bar and Touch ID
    2.0GHz quad-core 10th-generation Intel Core i5 processor
    Turbo Boost up to 3.8GHz
    Intel Iris Plus Graphics
    16GB 3733MHz LPDDR4X memory
    512GB SSD storage¹
    13-inch Retina display with True Tone
    Magic Keyboard
    Touch Bar and Touch ID
    Four Thunderbolt 3 ports

The Smart keyboard is stellar

MacBook Pro keyboard

While some feel like the MacBook Pro’s design is starting to feel dated, I don’t necessarily adopt that opinion. However, I still would have liked to see Apple spruce up the design in some way, similar to my thoughts about the MacBook Air (2020).

That said, the aluminum aesthetic is still incredibly sleek, even when compared to high-end Windows laptops. Its trackpad remains the best I’ve ever used, its sound is excellent, and most importantly, the 13-inch MacBook Pro (2020) is exceptionally durable.

I only have two major gripes as far as design is concerned.

It would be nice to see Apple increase the excellent looking display’s resolution to 4K like most Windows 10 laptop manufacturers have with their devices. Further, while the new 13-inch MacBook Pro’s bezels are small, I would have liked to see them minimized more, allowing for a slightly larger screen. Apple did this with the 16-inch MacBook Pro, and the tech giant should do the same with the 13-inch MacBook Pro.MacBook Pro arrow keys

There’s also the question of the TouchBar. While I once felt the TouchBar held tremendous potential, at this point, it is what it is. Some apps take advantage of it in ways that make sense, with Adobe’s Creative Cloud suite being the most prominent example, while others ignore it entirely. Although I wouldn’t go so far as to say that I don’t like the TouchBar, beyond changing display brightness and volume levels, I find myself rarely using it.

The main upgrade this time around, whether you opt for the 8th Gen or 10th Gen version of the new 13-inch MacBook Pro, is the more reliable Smart keyboard. In short, the new keys feel great, just like they did with the 16-inch MacBook Pro and the more recently released MacBook Air (2020).

This means if you weren’t fond of the low key-travel Butterfly mechanism, the new, more traditional feeling scissor switch featured in the new 13-inch MacBook Pro, will likely be more appealing. Key travel comes in at a reasonable 1mm, and Apple’s new rubber dome keycaps give every keypress satisfying bounce and stability.

MacBook Pro 2020 display bezels

To be clear, I didn’t hate the Butterfly mechanism. In fact, I thought the third-generation version of the keyboard that included a silicon membrane was great, but given some MacBook Pro owners still experienced reliability issues, I understand why Apple needed to ditch the mechanism entirely.

Despite launching a comprehensive replacement program, the keyboard issues the MacBook Pro line has experienced over the last few years will always be a significant blemish in Apple’s otherwise pretty reliable hardware track record. At least now the Butterfly mechanism is completely dead given that the entire MacBook line has been refreshed with the Magic keyboard.

Along with the new scissor switch mechanism, the Smart keyboard also includes inverted ‘T’ arrows and a physical escape key, two welcome additions to the laptop’s key array.

Confusing hardware upgrade

typing on the MacBook Pro 2020 keyboard

While it’s great to see Apple now releasing yearly processor updates to its laptop line, it seems like a strange decision on the tech giant’s part to only upgrade the higher-end 13-inch MacBook Pro configurations.

First off, only the 2.0GHz quad-core i5 and 2.3GHz quad-core i7 configurations include Intel’s 10th Gen 10nm architecture. The lower-end 1.4GHz quad-core i5 variant that only includes two USB-C ports (more on this later) still features Intel’s 8th Gen processor, just like it’s predecessor.

It’s odd Apple didn’t opt to upgrade the entire line to Intel 10th Gen processors. Also, it’s perplexing why the lower-end configuration only features two Thunderbolt 3 ports like the now-dead MacBook Pro ‘Esc’ model. My guess is from Apple’s perspective, the 8th Gen Intel Core i5 version of the 13-inch MacBook Pro is a replacement for the defunct MacBook Pro that didn’t feature a TouchBar.

MacBook Pro 2020 USB-C ports

With all that said, anyone interested in buying either the $1,699 256GB or $1,949 512GB MacBook Pro configuration, is likely better off getting a MacBook Air (2020) given the two laptops likely benchmark very similarily.

Apple also upgraded the higher-end processor configurations to faster, more power-efficient 3733MHz LPDDR4X RAM, with once again, the slower processor option only featuring 2133MHZ LPDDR3 memory. This is a substantial generational leap and results in smoother performance across the board in my experience.

Geekbench benchmarks for the 13-inch MacBook Pro (2020) are on the left, while benchmarks for the 13-inch MacBook Pro (2017) are on the right.

The 13-inch MacBook Pro (2020) Apple sent me for this review is the 2.0GHz quad-core 10th-generation i5 with 16GB of RAM and 512GB of SSD storage. Regarding Geekbench benchmarks, a 2017 13-inch MacBook Pro with a 7th Gen Intel Core i7 processor and 16GB of RAM, comes in at 993 for its single-core score and 2,274 for its multi-core score. On the other hand, the new, 2020 13-inch MacBook, which features a 10th-gen Intel Core i5 processor and 16GB of RAM, hits 1,118 for single-core and 4,347 for multi-core, a substantial jump in power, as expected.

While a marked improvement on paper, I’ve never really put much stock into benchmarks. In practice, during my roughly two days so far with the 13-inch MacBook Pro (2020), I’ve found the laptop can handle running Photoshop CC, Lightroom CC and Audition CC more smoothly, three intensive programs I find myself often using simultaneously during the day. 4K video editing is also now a possibility for me, with UHD video playing back smoothly in Premiere CC.

The laptop also handles my external BenQ EW3280U 4K HDR monitor better than my 2017 MacBook Pro, resulting in no lag when I’m editing multiple photos and rapidly switching between several programs on the two displays.

MacBook Pro (2020) running Lightroom CC

Regarding external displays, the 13-inch MacBook Pro configuration I’m using supports one external 6K display with 6016 x 3384 resolution at 60Hz, while all configurations support one external 5K display with 5120 x 2880 resolution at 60Hz and up to two external 4K displays with 4096 x 2304 resolution at 60Hz.

It’s also great the starting storage has now been updated to 512GB from 256GB with the 13-inch MacBook Pro that includes four Thunderbolt 3 USB-C ports and to 256GB from 128GB for the configuration of the laptop that includes two USB-C ports. Further, you can now add up to 32GB of RAM, which is another welcome change regarding the 13-inch MacBook Pro’s configuration options.

On the storage side, the 13-inch MacBook Pro can be equipped with an SSD ranging up to 4TB, though as expected, this comes at a premium. For example, adding a 4TB SSD to the 10th-gen i5 MacBook Pro adds an additional $750 CAD to the cost of the laptop.

MacBook Pro (2020) hooked up to a 4K monitor

Other hardware features include Touch ID, a 3.5mm headphone jack, Bluetooth 5.0 compatibility, Dolby Atmos playback support, three built-in mics and what I would describe as mediocre battery life.

Yes, I know I still use Google Chrome, so in a sense, the poor battery life I experience with Apple’s MacBook line is partially my fault. During my time with the 13-inch MacBook Pro (2020), I got between five and six hours of usage before needing to plug it in, which is identical to my experience with the 13-inch MacBook Pro (2017). It’s also worth noting that in these tests I wasn’t using the laptop with an external display.

In the future, it would be great to see Apple hit the all-day battery life mark its older laptops were often capable of. This is a feature that’s been missing from the MacBook line since the launch of the most recent MacBook Pro revamp back in 2016.

Is it worth the upgrade?

13-inch MacBook Pro (2020) Magic keyboard

This is a difficult question to answer as it depends on which MacBook you currently have. If you’re still using a MacBook Pro from a few years ago and have had your Butterfly keyboard fixed and upgraded to the more reliable third-gen with silicon covers through Apple’s repair program, yet you’re still experiencing keyboard issues and aren’t ready to give up on the MacBook line yet, then the 10th Gen i5 13-inch MacBook Pro is the laptop you have been patiently waiting for.

On the other hand, if you’ve fixed your older 13-inch MacBook Pro’s Butterfly keyboard and haven’t run into any issues, you can probably wait a few more years before upgrading.

While I can’t be certain, I have a feeling there are a lot of people out there in a similar situation.

13-inch MacBook Pro (2020) keyboard

Then there’s the Intel i5 8th Gen option I’d argue isn’t worthwhile if you already have a recent MacBook Pro that isn’t experiencing keyboard issues or lag. In fact, if you’re considering this MacBook Pro, I’d recommend just buying the recent 10th-gen MacBook Air despite it featuring Intel’s lower-power Y-series chip.

Regardless of the route you take, be prepared to pay a premium for the MacBook Pro. Even the lowest-end tier that features a 1.4GHz, quad-core i5 8th-generation Intel processor, 8GB of RAM and 256GB of storage, comes to $1,699, a price only a few hundred dollars more than the entry-level $1,299 MacBook Air.

The only 2020 13-inch MacBook Pro worth buying for most pros with a heavy workload is the 2.0GHz, quad-core i5 10th-generation Intel processor with 16GB of RAM and 512GB of storage that costs $2,399.

13-inch MacBook Pro (2020) beside plant

The post 13-inch MacBook Pro (2020) Review: The laptop Apple needed to release appeared first on MobileSyrup.

07 May 05:39

Interview Loops These Days

As part of my job hunt — about which I have good news, but I don’t want to say until it’s really officially official — I’ve done a few interview “loops” with large companies.

I’m not going to give away anything about who the companies are or the people or teams involved, but I can talk a little about what it’s like to do these in this first dreadful half of 2020. Or at least what it’s like for me.

Everyone’s Home

The first thing is: the loop is over video. These used to be onsites, of course, and now they’re virtual. Get used to seeing people’s couches and bookshelves. The various video systems seemed pretty similar.

Instead of a whiteboard, there’s a shared text editor on a web page. Different companies use different products, but these also seem to be pretty similar. When I was typing in the editor, I didn’t really pay attention to the video, which was fine.

The video apps also had the ability to do screen sharing — so, on a few occasions, I turned on screen sharing and actually built a small app in Xcode.

The questions were otherwise about code, design, and behavior, which is no different from any other year.

The toughest ones for me are about the code — there might be a clever way to go from my simple O(n2) solution to O(n), say, but these are the kind of problems where I have to turn off all sound in the room and go distraction-free to solve. With another person or two there I freeze.

The coding questions where we built something in Xcode were much more fun. Seems like a good way to make people comfortable and let them show how they naturally work.

Each interview lasted around 45 minutes to an hour.

Some of the loops I did in a single day of five to six hours of interviews and a short lunch break. I’ve also done loops split over two days. I think I prefer the two-days approach, since by the last hours on an all-in-one-day loop I was tired.

The Last Time for Me

My hope is that I never go through another one of these again. I prepared as much as I could. I did questions on LeetCode. I bought and read all of Data Structures & Algorithms in Swift — which is a good book, and I recommend it to everybody. I did a course on interview design questions. I did a bunch of other research. It all helped — and it helped especially with confidence.

One of the things to remember, if you’re doing one of these, is that people want you to succeed. They’re hoping they can hire you. Don’t forget that.

07 May 05:38

A framework for planning a harvest

by Chris Corrigan

I love working with frameworks, of all kinds. Templates, canvases, questions, story spines…all the different kinds of ways of bringing a little form to confusion. As a person who specializes in complex facilitation, using a good framework is the wise application of constraints to a participatory process. It’s hard to get it right – sometimes I offer frameworks that are too tight and don’t allow for any creativity, and sometimes they are too open and don’t help us to focus. But when you are able to offer a group just the right degree of constraint balanced by just the right degree of openness, the magic of self-organization and emergence takes over and groups learn and discover new things together.

Today I was on a coaching call with some clients and they were talking about a long term process that had a lot of technical steps but needed good relationships to be sustainable. It was possible for them just to do the required tasks and kick relationships to the curb, but they also knew that doing so would make the work harder, riskier, and over the long term, less sustainable.

To help out I offered them an old framework that I have been using more frequently with clients. This is based on the integral framework of Ken Wilber. I like it not because I love Integral Theory – I don’t – but because it offers an open frame with just enough container that it allows for focus and still inspires insight into “things we haven’t thought about.” It helps us to see. I wrote about using this one late last year, but here’s a cleaner version of the tool.

Basically the way you use this is in the design process of a gathering. The framework assumes that every conversation, interaction or process will produce outputs and results in all four of these quadrants. If you are not intentional about naming these things, you run the risk of over-focusing on one particular quadrant (usually from the tangible side of the framework). It is entirely possible to do good quality work as a group and destroy group cohesion, trust, and individual commitment. So I have found that supporting a planning team to name outputs in all the quadrants helps them to focus on choosing tools and processes that will be conscious of the effect of their work on the intangibles.

Time after time, using this tool creates interesting conversations about what we want to happen, what is possible and what we need to do differently to get results that are far more holistic and sustainable over time. As you use this tool you will discover questions that work to elicit ideas in each quadrant, and you will build up your eye for spotting where folks are missing a big part of their planning.

Give it a whirl in your process design conversation and see how it changes your practice and your group’s design. Leave a comment to tell me a little about your experience.

07 May 05:38

Activating Space Field Guide

by Rob Shields
Rob Shields and Jim Morrow are excited to release the Activating Space Field Guide. Every city has vacant buildings and underused land. These abandoned spaces burden communities with blight and cost. Worse, the longer a …
07 May 05:37

Uber to cut 14 percent of its global workforce due to COVID-19 pandemic

by Aisha Malik

Uber is going to cut 3,700 full-time jobs and close 180 driver service centres due to the impacts of the COVID-19 pandemic.

The company’s CEO, Dara Khosrowshahi, sent an email to Uber employees on May 6th stating that the reductions will impact 14 percent of its global workforce.

The cuts will mainly impact those who work in support and recruiting. The email noted that ridership has significantly decreased, and that Uber will continue its hiring freeze.

Uber is also shutting down 40 percent of its driver service centres around the world, which is where the company trains its drivers to use the app and address problems that may occur while on the job.

As of December 31st of last year, Uber had 26,900 employees around the world. It has already slashed numerous jobs at its Middle East unit, as Reuters reported earlier this week that Uber cut 31 percent of its Dubai-based workforce.

Uber Eats, the company’s food delivery service, has also taken a hit due to the pandemic, as it is going to halt operations in Egypt, Romania, Saudi Arabia, Ukraine, Uruguay and the Czech Republic by June 4th.

These recent cuts are the first cost-cutting measures to be announced by Uber, but it is expected to take more action in the next two weeks.

Source: Reuters 

The post Uber to cut 14 percent of its global workforce due to COVID-19 pandemic appeared first on MobileSyrup.

07 May 05:35

Rumoured Google TV rebranding may involve Nest hardware and a new interface

by Brad Bennett

Hot on the heels of a rumour that Google is rebranding Android TV as Google TV, an aside has come out claiming that the next hardware dongle running Google TV will feature Nest branding and a revamped interface.

This seems to line up since it would make sense for Google to refresh the hardware, branding and software all at the same time. The report is scarce on details, but it seems like a toss-up if this new Google TV software will replace Android TV on older smart TVs and streaming devices or if it will be exclusive to Google or Nest products like the company’s smartphone software on Pixel devices.

Either way, it’s still interesting to see Google add a TV enabled device to the Nest lineup. Hopefully, this helps people see it as a smart product that you use voice controls for, similar to the Amazon Fire TV Cube. 

The leaks also state that the Nest TV device will be a dongle like the Chromecast, but if prior Android TV hardware leaks are any indication, it will be a bit larger. On the plus side, it’s also going to come with a remote, so you don’t always have to start media with voice controls, your phone or a computer.

The interface is set to change drastically in Nest TV with a content-focused layout instead of app-focused. Many other smart TV makers have been slowly pushing this way. The Fire TV interface is a jumble of apps, shows, movies and live content and Apple has been slowly turning its Apple TV app into a one-stop-shop for finding content.

The report says that people will still be able to access streaming apps like Netflix, Spotify and Disney+, so it will be interesting to see how heavy-handed Google’s content-first strategy is.

Source: Protocol

The post Rumoured Google TV rebranding may involve Nest hardware and a new interface appeared first on MobileSyrup.

07 May 05:34

Facebook made Spotify, Tiktok, Pinterest, Tinder, Waze, Bumble, SoundCloud.... and basically every app out there today with an update to their SDK. How the hell github.com/facebook/faceb…

by internetofshit
mkalus shared this story from internetofshit on Twitter.

Facebook made Spotify, Tiktok, Pinterest, Tinder, Waze, Bumble, SoundCloud.... and basically every app out there today with an update to their SDK. How the hell

github.com/facebook/faceb…




463 likes, 200 retweets
07 May 05:34

Covid-19 is awful, but this is the second smart device company that's shown its hand: the internet of things isn't free to run, and now that the VC money has vanished, we're finally seeing that

by internetofshit
mkalus shared this story from internetofshit on Twitter.

Covid-19 is awful, but this is the second smart device company that's shown its hand: the internet of things isn't free to run, and now that the VC money has vanished, we're finally seeing that




315 likes, 77 retweets