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03 Oct 06:52

Should your ISP be the glue that connects your smart home?

by Stacey Higginbotham

Your ISP already connects your home to the internet, but many ISPs now want to be the creator of your home’s intra-net — the network of connected devices and sensors that will become the hallmarks of a smart home. I chatted with Mitch Bowling, SVP and general manager of Xfinity Home about his company’s product and why people might want to ask their ISP to set up their connected home.

He and I chatted about the importance of openness, the awesomeness of connected lightbulbs and how the next phase of the connected home will depend on adding intelligence. Listen up for a conversation that might get you closer to a connected home without a bunch of DIY effort.

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Show notes:
Host: Stacey Higginbotham
Guest: Mitch Bowling, SVP and general manager of Xfinity Home

  • Comcast’s Xfinity home product is going to be open by golly. Because that’s what makes it valuable.
  • Will Comcast work with tools like IFTTT? The answer isn’t a no.
  • What about the contract? What if consumers don’t want to commit to the ISP for two years?
  • Lightbulbs are getting very exciting and what is the next phase of the connected home?

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02 Oct 20:41

Shocker: Anonymous Microsoft investors want to give Bill Gates the boot

by Barb Darrow

Is it times for Bill Gates to go? Apparently some Microsoft shareholders think so.

For the 13 years since Gates ceded his CEO slot, he stayed on as chairman of the company he co-founded but spent the bulk of his time on philanthropic endeavors. During that time there was nary a whisper of complaint about that arrangement. No longer. Three of Microsoft’s top 20 major shareholders think Gates’ time is up, according to Reuters which did not name the discontented parties.

If true, this is big news since there are many inside and close to Microsoft who would love to see Gates back as CEO, now that Steve Ballmer has said he plans to leave that post within the year.

The gist, from Reuters;

The three investors are concerned that Gates’ presence on the board effectively blocks the adoption of new strategies and would limit the power of a new chief executive to make substantial changes. In particular, they point to Gates’ role on the special committee searching for Ballmer’s successor.

They are also worried that Gates – who spends most of his time on his philanthropic foundation – wields power out of proportion to his declining shareholding.

I would bet that ValueAct, which bought a less-than-1-percent stake in Microsoft last spring and has been motivating for a more responsive board ever since, is one of these dissident parties, but no one’s talking.

Such activism signals that not even the sainted Gates is immune from immense shareholder dissatisfaction with the company’s performance for the past decade. Ballmer has been the whipping boy on most of Microsoft’s’ struggles but several former Microsoft execs  noted not too long ago that Gates owns (or should own) a big part of the blame for Microsoft’s current woes. They said damage from his performance during the company’s antitrust defense took years to repair and that Microsoft is still dealing with the after effects of the Vista debacle which he helped cause.

Vista and the fixes Microsoft had to make to it, kept the company from attacking the huge mobile opportunity that Apple capitalized on with iPhone, they said. And,  to be fair to Ballmer, imagine the being Microsoft CEO with Gates looming as chairman.

Microsoft had no comment on this story.

Now it looks like others with some power agree with that — although there’s nothing to guarantee that Microsoft’s board will agree to a new chairman.


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02 Oct 20:41

Amazon's Kindle Fire HDX: A potential BYOD keeper

Amazon's plan is to offer enterprises enough management tools so corporations accept the Kindle HDX in the workplace. Will it work?
02 Oct 06:02

Chromecast, Two Months Later: Where Are The Apps? [Updated]

by Adriana Lee

 

Update October 2, 2013: A new Chromecast source has joined the lineup: Hulu Plus now officially supports streaming to Google's device. For more, visit this link

When Google took the wraps off its little Chromecast TV streaming stick this summer, it was cute, dirt-cheap and full of promise. And now… well, at least the first two things still hold true. As for the last feature, that's up for debate. 

At the press event, Google promised that other services would eventually support Chromecast, so trusting users went ahead and purchased the device. Then they waited. And waited. They've been waiting for roughly two months now. Not that there has been a lack of interest. Plenty of services and developers have been exploring the possibility of Chromecast streaming since July. 

Too bad most of them aren't available for the masses who have been clamoring for them. 

The State of Chromecast Streaming

From the users' point of view, the current state of Chromecast hasn't changed much since it was first introduced. Just as before, only four compatible streaming sources work on the device—Netflix, YouTube, Google Play Movies & TV, and Google Play Music—with tab casting only available from desktop Chrome browsers.

The lack of streaming options belies the intense interest this device has attracted. Plenty of companies and indie developers have dug into the Google Cast SDK (software developer kit), a set of tools that allow app makers to integrate Chromecast streaming, and numerous providers are expected to support it, including: 

  • Aereo
  • Amazon Instant Video
  • HBO Go
  • Pandora
  • PlayOn
  • Plex
  • Redbox Instant
  • Revision3
  • Vevo
  • Vimeo
  • aVia

The list of promised support goes on and on, including several network and cable channels—from CBS, NBC and ABC to specialized networks like Comedy Central, History Channel and Animal Planet. But there's a big difference between showing interest in Chromecast streaming and implementing it, which most of these content providers haven't actually done. Even seemingly simple tasks—like using Chromecast to watch your baby's first steps, Grandma's surprise birthday party or first performance of your son's friend's band—are still frustratingly difficult (though there are a few workarounds). 

It appears to defy logic. But there is one very fundamental reason for this: Google won't yet allow it. 

The Waiting Game

The Google Cast SDK debuted alongside Chromecast in July. It has been in developer preview ever since. That means software developers can explore it, experiment with it and even build test apps with it—but they can't release anything to the public. Not yet. 

Google explains that the software developer kit just isn't ready. Throughout previous and recent communications with the company, the Chromecast team refuses to offer details, or even vague predictions, of when the SDK will be available for production. 

If history is any guide, that could be a long wait. After all, when Gmail debuted in 2004, it remained a beta (test) service for three years. Then again, Google has plenty of reason to speed the process this time. It has long battled to get into the streaming TV game—first with Google TV and related deals with television makers, and then with the doomed Nexus Q, another TV streaming device that flopped on the market. 

Little wonder, then, that Google's anxious to get it right this time. The company now has its best chance to finally capture the living room, and it doesn't want to blow it. In a previous email, a company representative told me, "[We] want to provide a great experience for users and developers before making the SDK and additional apps more broadly available."

But not everyone is sitting idly by. While established app makers and streaming providers politely wait for the company to open the SDK, others are charging forward—even without Google's blessing. 

The Chromecastaways

Chromecast was "rooted"—that is, hacked so developers could reprogram its core functions and evade Google restrictions—within days of its launch. Since then, Google patched the hole that made rooting possible with an update. (However, if you still have the original software and want to hack the device, you have an easy-to-use rooting tool now called FlashCast.) 

While rooting appeals to the tinkerer and hacker set, it's a fairly technical endeavor that so far offers few payoffs for the average user. (You can't do much more with a rooted Chromecast than you can with an unrooted one.) And that's too bad, because what many Chromecast users want most is freedom—particularly if it enables streaming local video and music files from their computers or handhelds to their TV. 

For a brief, glorious moment in August, this was possible, at least for Android users. That's when an independent developer released an app called AllCast that allowed Android devices to transmit local media files to the streaming dongle. Unfortunately, a Google update blocked this feature—not intentionally, Google said at the time. But its changes disabled playback from external video sources, effectively hobbling the app. 

Google is most likely walking a tightrope right now with Chromecast. On one hand, it finally has a popular TV device that could make it a contender in the living room. On the other, it's balancing a number of competing interests with Chromecast, from users who want it to do everything to entertainment partners worried about piracy to developers who need to make make it all work (and who might want to launch innovative new applications as well). 

In the meantime, both users and developers remain stranded, pondering an intriguing product and some highly desired features that are ready or on the verge of development, but no way to bring them together. Google, meanwhile, is actively trying to flesh out its Chromecast Developer Relations Team, which certainly suggests it plans to support some serious work on the device before long. 

It will have to, if Google wants to keep its Chromecast momentum going. The competition is already heating up. Mozilla is developing its own TV streaming solution based on a Roku set-up, Sony already has its own TV dongle in the pipeline and the ever-popular Roku brand just announced a set of its own refreshed devices

Gilligan's Island image Chromecasted and captured from a YouTube video by nicholas blake
 
Corrected October 1: An earlier version of this post incorrectly stated that Chromecast had been rooted a second time. Only the original version of the software can be rooted. The text has been edited to reflect this. 
01 Oct 07:29

Gartner: BlackBerry's dead. 'Not yet,' says phone maker

Gartner said a not-so-nice thing about BlackBerry, and the phone maker disagrees. Although, being a Canadian firm, it was terribly polite about the whole thing.
28 Sep 18:45

Salesforce.com adds Evernote Business integration

Despite being one of the leading purveyors of all things cloud, Salesforce.com CEO Marc Benioff stressed offering employees a structured environment in the real world too.
27 Sep 06:05

We Tested Standing Desks—Here's Proof They Make You More Productive

by Julia Gifford

ReadWriteBody is an ongoing series where ReadWrite covers networked fitness and the quantified self. This is a guest post by contributor Julia Gifford of the Draugiem Group.

Without a doubt, standing tables have become the mark of a hip office. Any self-respecting startup that claims to hold employees' well-being at the top of its priorities is hopping on this bandwagon. And large companies are jumping in too—including AOL, Google, Twitter and Facebook.

Google offers standing desks as part of its employee-wellness program. That means that any employee looking out for his or her health can choose to work at a standing desk. (Some companies, by contrast, only offer them if a doctor writes a note saying it's medically necessary for a specific condition.)

Facebook has more than 250 employees using standing desks, as employees have been asking for them after medical reports described the health concerns of sitting for extended periods. Facebook has said that standing tables keep the energy level high in the office. Facebook recruiter Greg Hoy told the Wall Street Journal, "I don't get the 3 o'clock slump anymore, I feel active all day long."

FF Venture Capital found that standing leads to more actively sharing ideas, which is why the firm outfitted its meeting rooms with standing desks.

And as followers of the ReadWriteBody series know, ReadWrite editor-in-chief Owen Thomas has been using an extreme version of the standing desk—a LifeSpan Fitness treadmill desk, on which he's logged hundreds of miles.

However, there has been a visible backlash to standing desks. Some critics call the standing desk the latest Silicon Valley status symbol. Others argue that it's actually bad for productivity. According to them, it's no longer the obvious, unchallenged “better” way of working.

Putting Standing Desks To The Test

These polarized opinions about standing desks led us to ask the question: Is this simply a Silicon Valley fad (as some would have us believe), or does it actually help in your everyday work?

We, a team at the Draugiem Group, a startup incubator in Latvia, decided to put it to the test and measure with scientific accuracy the impact of standing chairs on our productivity, well-being, concentration, and ability to work.

We used a specific app called DeskTime—one that we developed ourselves—to track our time and productivity. We tracked the time we spent standing, and the time we spent sitting. It then gives you a percentage of productivity (your total time working divided by the amount of that time that we spent using applications that you set to be “productive”). We had seven people test the standing desk, for one week each.

Standing Desks Boost Productivity

The grand conclusion: Compared to a period of time when a person was not using the standing desk, we found that standing led to up to 10% more productivity.

We used electrically adjustable desks from Salons, a Latvian office-equipment maker, which made it easy for us to raise or lower our desk via a little button which activated a small motor and hydraulics. It was great for making sure that you've got it at the perfect height—the recommendation is to set it so your arms are bent at a 90-degree angle when standing—and it was also good to be able to sit down when we felt tired.

Added bonus: Since the desk is so customizable, even when you're sitting you can set it at a better height than where your desk usually is, leading to generally more straight-backed working.

The “Rise” Of The Standing Desk

Standing desks are nothing new. They've been around for centuries. Prominent individuals like Thomas Jefferson and Winston Churchill worked at standing desks every day of their lives.

Winston Churchill at his standing tableWinston Churchill at his standing table

But more recently the impact of standing desks on our health has been quantified, and several reports have come out pointing out the dangers of sitting too long. Some have even gone so far as to tell us that sitting at our workplaces is killing us, citing studies that conclude that those who sit for the majority of the workday are 54% more likely to die of a heart attack.

Other potential health issues include increased risk of fatal heart attacks, back pain, obesity, diabetes, heart disease, and more. That's enough for me to be convinced of the merits of standing for at least part of the day.

What It's Like To Stand Up At The Job

Some of our findings are both tangible and intangible. Besides the 10% increase in productivity we measured, there were other findings that weren't easily quantifiable. The desk did not cure anyone's diabetes, strip away cellulite, or help us lose weight. But we did find some interesting results from a week of using the standing desk.

Focus

There was one result that we all found to be true.

While standing, you feel a sense of urgency which causes you to be focused on the completion of tasks. This works ideally when you're working with tasks where you know what the outcome should be, and it's just a matter of completing it.

However, for tasks which require a creative approach—for example, thinking about a possible coding solution, or writing a great article—then the urgency provided by standing is more of a hindrance. We found that for creative tasks, sitting and not paying attention to your corporal self was helpful in letting your mind wander and explore creative options.

Other results we noted:

  • Higher energy levels. By standing during the day, we're able to keep energy levels constant. You're not getting the 3 o'clock slump, and you avoid the dreaded food coma. As a result, your mind doesn't drift, your eyes don't droop, and you can get through your day without experiencing an energy roller coaster.
  • Higher concentration on tasks. Several of our employees testing the desk noted the same psychological experience: You get to sit once you've completed a certain task. For example, I sat down after I finished writing this article. This lets you focus better, and also compartmentalize your tasks. As we know, multitasking is a productivity killer, and the standing desk effectively eliminates the urge to multitask and flip between websites, email, and other distractions. “I constantly had my to-do list opened and I'd try to get through them all ASAP. The only differences being that while sitting, I spent more time on Facebook and Spotify, which shows us that sitting lets our minds wander more," Davis Siksnans, project manager at the Draugiem Group, told me.
  • Fewer headaches. Our programmer has been professionally sitting for more than eight hours a day for eight years! He found that he got headaches from sitting so long. The standing desk cured this issue: “Loved it. Usually I have headaches from sitting for long periods of time, so I figured if I could stand at work then that would minimise the headaches. My theory was right, I felt so productive!”
  • Helped quit smoking. Our designer is trying to quit cigarettes, and found that the standing desk eased the process. The constant shifting of weight from one foot to the other helps manage the anxiety of not having a cigarette.

Getting Things Done While Standing

The conclusion of this experiment, something we all agreed on, was that standing helps you get things done—the things you simply have to plow through.

All in all, we say that standing desks do help. But not in ways you would expect. You'll notice a new drive to get things done, at least those little tasks. But sometimes, you just need to sit down and have a moment to think.

Lead photo by ramsey everydaypants

Julia Gifford works for the Draugiem Group.

27 Sep 05:50

Report: Mulally now leads the pack in Microsoft CEO race

by Barb Darrow

We’ve already heard that Ford CEO Alan Mulally is a contender to be Microsoft’s new CEO. Now All Things D has anointed him the front runner — despite the pretty categorical denial he issued a few weeks back. At about the same time, Reuters reported that the Ford board was open to Mulally leaving sooner than 2014, as previously planned.

As GigaOM has reported, there’s a lot to recommend Mulally for this post. His family remains in the Seattle area — he was formerly CEO of Boeing, when it was headquartered there. And, Ford and Microsoft have long been aligned as business partners — Microsoft CEO Steve Ballmer’s father was a Ford exec.

And, if Mulally, who is credited with turning around Boeing and then Ford, could add a Microsoft revival to his credits, he would go down in history as a three-time corporate savior.

Former Skype chief and current Microsoft business development chief Tony Bates is also a top contender, as is former Nokia CEO Steven Elop.

This firestorm of speculation ignited in late August after Ballmer announced that he would step down as Microsoft CEO within the next 12 months.

Photo courtesy ofd by Michigan Municipal League (MML)


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24 Sep 19:13

Oracle eyes OpenStack API integration, new cloud services

Oracle supports OpenStack as the interface to manage cloud infrastructure and launches a bevy of new services primarily aimed at HR and CRM.
23 Sep 16:00

MP3 Players You Can Swim With

by Lauren Goode

About a year and a half ago, I took up swimming. I’m not very good, or fast. When I swim, I look like a rotisserie chicken on a broken spit. But the water was a place where I could get away from electronics, at least for an hour or so.

Then I found out about underwater MP3 players.

For the past couple weeks, I’ve been testing two of these — the Neptune MP3 Player, made by a swim-equipment company called Finis, and a waterproofed iPod shuffle sold by a small company called Underwater Audio.

The $160 Neptune, a three-part gadget that attaches to a pair of swimmer’s goggles, is mostly aimed at competitive swimmers or athletes — people who are really getting at it in the pool and need some motivational music. Interestingly, the Neptune doesn’t use headphones. The sound is conducted through your cheekbones.


[ See post to watch video ]

The Underwater Audio iPod can be used for both lap swimming and lounging in the pool. An added bonus: You can also use the iPod on dry land, whereas I doubt many people will want to go running with the Finis strapped to a pair of swim goggles. Underwater Audio sells the fourth-generation waterproof iPod shuffle for $149 as a standalone device, and for $165 with waterproof headphones.

To be clear, this product isn’t commissioned by Apple, though the device is a legitimate iPod. Underwater Audio buys a bunch of iPod shuffles, fills them with a proprietary waterproof sealant, marks them up and resells them. There’s no external waterproof casing or cover. A couple of other companies sell waterproofed iPods, as well, but I didn’t get to try those.

Of these two, I prefer the Underwater Audio iPod. If you’ve used an iPod shuffle before, the tiny, square-shaped metal device feels familiar, so you’re not fumbling to change songs while you’re also trying to stay afloat. It’s also less bulky than the Neptune, and with the iPod, I didn’t worry that other people at the pool could hear my music.

iPod Finis Neptune

Transferring songs to the iPod was easy — it works exactly like an iPod. You attach it to your computer and, through iTunes, transfer selected songs over to the device. Depending on the sizes of your files, the two gigabyte device can hold up to 500 songs.

I clipped the iPod to the strap of my bathing suit; men can clip it to the side or back of their goggle straps, since the headphone cord is short. Then I went for a swim. I was hooked.

The sound isn’t amazing. In general, the music sounds better when you’re fully submerged than it does when you’re popping up for air. But the point of these devices isn’t to offer the most high-fidelity audio you’ve ever experienced; it’s to play some music and stave off boredom while you’re swimming. The iPod felt unobtrusive in the pool.

Underwater Audio iPod

The only noticeable difference between the Underwater Audio iPod, which comes with a year-long warranty, and an actual iPod, is that you don’t feel a click when you press the play button in the center of the device. It stops and starts as it should, but it feels like you’re pressing on a really resistive touchscreen. This is because, when the company waterproofs the interior of the iPod, it leaves no room for the button to press inward.

As much as I liked using the Underwater Audio iPod, the over-the-ear Swimbud headphones that came with the device hurt my ears after a while. Fortunately, the package includes interchangeable earbuds. Switching to the smallest buds alleviated some of the irritation.

Underwater Audio claims that the iPod’s battery can last up to 24 continuous hours.

Underwater Audio iPod

I started getting audible low-battery warnings after about a week of use, which included four swim sessions, some dry-land use, and a couple irresponsible moments of leaving the thing on and tossing it my backpack.

As for the Finis Neptune, it wasn’t my style, but for competitive swimmers who wear earplugs when they swim and want a music device that doesn’t go in-ear, it works as promised.

The four-gigabyte Neptune also works with iTunes. Transferring the files from a computer was simple, but I learned pretty quickly that the Neptune doesn’t like M4A music files — it kept freezing up. Removing all non-MP3 song files from the device fixed this.

The Neptune body — the control center for the music — is about the size of a matchbox. It includes a small screen, a power button, volume buttons and a back button. This part fastens to your goggle strap on the back of your head.

Finis Neptune

There are two wires extending from either side, connecting to the “bone-conducting speakers.” These looked, to me, like giant hair barrettes. These also clip to your goggles, and rest on each the side of your face. The left speaker has a play/pause button on it, so you don’t always have to reach for the back of your head to blindly control the music.

I’m not going to lie: It looks sort of geeky.

Like the underwater iPod, the Neptune sounds best when you’re completely underwater. The music is transmitted from the cheek-speakers, through your cheekbones, into your inner ear.

Unlike the underwater iPod, if the music on the Neptune is cranked up enough, people nearby or in the pool can hear it when you’re above water.

Finis Neptune

It doesn’t sound like you have a Jambox strapped to your goggles, but it’s audible. (It’s one thing to be a bad swimmer; it’s another to be a bad swimmer with a gadget strapped to your face and strains of Beyonce coming from your cheeks.)

So the bone-conducting speakers take a little getting used to, though they do provide good sound. I also had trouble adjusting the Neptune at times. If I positioned the speakers at the wrong angles, it would create gaps in my goggle straps and allow water to come in.

Finis says the Neptune should last eight hours before needing to be recharged. I used it for a handful of swim sessions, and the battery never died.

Since I haven’t been using these for months and months, I can’t vouch for their long-term abilities. The Neptune, like Underwater Audio, comes with a one-year warranty from the time of purchase.

I still like the idea of the water being a respite from technology, but if there’s one device that could interrupt that for me, it might just be the waterproof iPod.

21 Sep 06:14

Disaster Strikes BlackBerry, Announces Huge Job Cuts, $1 Billion Net Loss

by Dan Rowinski

Disaster has finally struck for smartphone pioneer BlackBerry.

Today, trading of BlackBerry's stock was halted with "news pending." That news turned out to be tragic: the company is reporting a net loss of $950 million for its last financial quarter and has confirmed that it is laying off 4,500 people, nearly 40% of its entire workforce. BlackBerry will have 7,000 jobs remaining after the cuts. The layoffs come as BlackBerry tries to reduce expenses by at least 50% heading into 2015. 

BlackBerry's announcement comes a week before it was supposed to give its latest quarterly earnings statement. BlackBerry has been treading water this year, hovering around $3 billion in quarterly revenue for the last two quarters with a marginal profit in the fourth quarter and a small loss last quarter of about $63 million. This quarter, the long-awaited disaster has finally brought BlackBerry to its knees with a whopping $1 billion in net losses as its BlackBerry 10 devices go unsold. BlackBerry said that it sold 3.7 million smartphones last quarter, most of which were its older BlackBerry 7 devices. 

BlackBerry revenue for the second fiscal quarter of 2014 was $1.6 billion, down from $3.1 billion in the first quarter. BlackBerry estimates that nearly half of that revenue is from services and not from its hardware division. BlackBerry said that its total amount of remaining cash (and cash equivalents) is $2.6 billion, down from $3.1 billion last quarter.

The news comes two days after BlackBerry announced a brand new flagship smartphone, the BlackBerry Z30. 

BlackBerry has failed to gain traction this year against its top competitors like Apple and manufacturers using the Android operating system like Samsung, LG and HTC. BlackBerry sold about 6 million smartphones in the last two quarters, with almost all of the models being BlackBerry's legacy devices and not its new BlackBerry 10 smartphones. BlackBerry is not alone in its struggle to remain profitable among smartphone manufacturers, as companies like HTC have also seen profits drop considerably in the last two years. Nokia, once the biggest cellphone manufacturer in the world, faced enough economic difficulty that it sold to Microsoft earlier this month for $7.2 billion.

If BlackBerry keeps on burning cash at its current rate, it will not be able to last past much past the beginning of 2014. Its consumer marketshare is invisible while its enterprise marketshare to large corporations and governments remains small, but steady. 

"Our enterprise business continues to reflect the trust that governments and businesses have placed in the BlackBerry platform," said BlackBerry CEO Thorsten Heins in a press release. "Security matters and enterprises know the gold standard in enterprise mobility is BlackBerry."

The BlackBerry Enterprise Server (BES 10) remains the company's only consistent division with 25,000 installs (up from 19,000 in July). The revenue from BES accounts for BlackBerry's "service" revenue that now makes up half of the company's cash flow. 

21 Sep 06:06

How is Home Automation, Security Business Different from a Decade Ago?

by Gary Kim
What makes the home automation and home security business different from the business that existed a decade ago? The ability to use broadband, and therefore, video, as a part of the security system. What makes the business different from two decades ago?
The ability to use a smart phone to control settings, from nearly any location, using only the device in a pocket or purse.
And that explains the new interest being shown in the home security and home automation business by ISPs.

"Already 10 percent to 12 percent of broadband households in the U.K. and France own a home control solution where they can control a device such as a thermostat or security camera via a smart phone smart phone or PC," said Stuart Sikes, president, Parks Associates.
20 Sep 17:20

Meet the newest cord cutters: college campuses

by Janko Roettgers

TV isn’t coming back to school at Northwestern University this fall: The college decided earlier this year that it was going to turn off its campus-wide television service over the summer. “The decision to discontinue NUTV was the result of many factors including demonstrated non-use by our students,” said Northwestern University Information Technology Director Wendy Woodward when asked about the end of the program.

Northwestern University isn’t the only school questioning whether it should keep spending money on TV services, considering that students prefer to stream their shows from online services instead. The growing popularity of Netflix and other streaming services on campus also has system administrators looking for better ways to manage all that traffic. But with cable TV being not cool enough for school, are colleges accelerating cord cutting trends? Or can new campus-focused services get students excited about TV again?

Netflix is big on campus

By far the biggest winner of shifting TV consumption habits on campus seems to be Netflix. The streaming service now accounts for up to 30 percent of all residential downstream internet traffic in the U.S. during peak times, and it’s starting to have an impact on college campus networks as well.

That’s why Internet2, the super-fast next-generation research network interconnecting college campuses across the country, struck a peering agreement with Netflix a year ago. As a result, Netflix streams are now delivered over Internet2’s infrastructure, thereby significantly lowering bandwidth costs for participating universities. Internet2 has been offering this kind of peering for traffic from a number of the internet’s biggest brands, including Amazon and Google, since 2006. Experts estimate that getting this traffic from Internet2 as opposed to commercial providers cuts colleges’ bandwidth costs in half.

Some schools are going even further, directly partnering with Netflix to put the company’s Open Connect caches within their campus networks. Open Connect boxes regularly download the most popular content from Netflix’s servers and then stream them locally to viewers. A Netflix spokesperson declined to comment on any cooperations with universities when contacted for this story, but we have heard that a number of campuses already have Open Connect boxes deployed, thereby allowing their students to watch Netflix in SuperHD.

Tivli wants to keep students watching

But Netflix isn’t the only one trying to help colleges with their streaming students. Boston-based startup Tivli is betting that students will continue to watch TV, if you package it the right way. “College students love television — they just don’t watch it on televisions,” Tivli CEO Christopher Thorpe said during an interview this week. Tivli started as a bit of an experiment on Harvard’s campus, when its founders were figuring out how to capture over-the-air television and then stream it to rooms of friends in their dorm.

The experiment took off, and Harvard helped the team to launch a campus-wide test in early 2011. Since then, Tivli has expanded to over a dozen campuses, and is now serving “thousands of students,” according to Thorpe.

To be fair, Tivli isn’t the first effort to stream TV on campus networks. Northwestern’s now-defunct NUTV also offered some basic streaming — but Tivli is trying to make the experience comparable to a internet-based streaming service like Netflix. The company is serving up streams on PCs and Roku boxes, offers unlimited DVR recording capability, and wants to add mobile clients next. And like Netflix, Tivli is deploying its technology locally, allowing campuses to serve up streams from within their network, thereby lowering their bandwidth bills.

Tivli's web UI.

Tivli’s web interface.

Tivli is also using schools’ existing contracts with cable or satellite providers, adding authentication to make sure that only students whose fees have been paid for get access to the offering. That’s one of the reasons networks love the service, to the point where HBO joined in on the company’s recent $6 million Series A round of financing. Tivli now wants to use that money to add dozens of more schools, and eventually even expand beyond campus.

Today’s students: tomorrow’s cable customers?

Even with services like Tivli, the question remains: Will students ever subscribe to a traditional cable service once they graduate and move out of their dorm room? Thorpe thinks so, arguing that people will continue to get access to the shows and games they like to watch.

He also admitted that they might be turned off by the traditional cable experience with its grid guides and set-top boxes after being used to stream everything on campus, but added that TV providers are catching up quick with TV Everywhere offerings and efforts to take live TV feeds online. In a way, campus TV experiments could point towards the future of pay TV in general.

Of course, there’s always another option. Used to piece together their own programming from online sources, students could decide that they don’t want to spend high cable bills, and instead invest their money elsewhere. That, coincidentally, is exactly what Northwestern University just did. The school is spending money it saves with the end of its TV service on improving its Wi-Fi infrastructure.

Image courtesy of Shutterstock user LeksusTuss.


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19 Sep 16:24

Court Sides With Dish Over ABC in DVR Fight

by Shalini Ramachandran

Dish Network won a legal victory Wednesday as a federal judge denied broadcaster ABC’s request to shut down features of its “Hopper” digital-video recorder.

The decision comes as satellite TV operator Dish is in negotiations with ABC-parent Walt Disney Co. about renewing the companies’ carriage agreement, which expires at the end of this month. ABC’s concerns about the Hopper are one of several tensions between the companies and could be a factor in those talks, analysts say.

Broadcasters including ABC say the Hopper infringes on their copyrights. The service has a feature that automatically records all primetime broadcast programming and another that allows users to automatically skip over ads during that programming.

Read the rest of this post on the original site »

19 Sep 04:11

Is Microsoft Doubling Down On the Exact Wrong Mobile Strategy?

by Matt Asay

Poor Microsoft. In acquiring Nokia's Devices and Services business, the company has signaled its intent to double-down on a vertically oriented product strategy that now seems passé. More poignantly, Microsoft may be turning its back on a horizontal product strategy for mobile at the very moment that Google has proven such a strategy to be successful.

Microsoft's Mobile Catch-22

It's not surprising that Microsoft is confused. Microsoft made billions licensing its Windows operating system (OS) to server and desktop hardware companies, outpacing a control-freak Apple that insisted on a vertically integrated product approach, building its own hardware and software, even as it hemorrhaged market share. When mobile emerged as a serious market, Microsoft tried to replicate its desktop and server success with a horizontal approach to the market, licensing its Windows OS broadly.

It didn't work. 

As Clayton Christensen, author of The Innovator's Dilemma, could have predicted, in a new market an integrated approach works best. Apple's vertically integrated approach, a poor fit for the mature desktop market, almost immediately took off to rave reviews and billions of dollars in quarterly profits in mobile space. Microsoft's horizontal approach? Well, it led to Microsoft becoming increasingly irrelevant as mobile devices took center stage, as a graphic from Wells Fargo illustrates:

In response, Microsoft is now going 'all in' on vertical integration, buying Nokia's phone business so that it can offer a complete hardware+software+services integrated solution.

There's just one problem: It no longer seems to be the right strategy.

Google: The New Microsoft

Wells Fargo senior technology analyst Jason Maynard captures this best in a recent research note, arguing that the market has moved back to a horizontally oriented approach:

[T]he PC era is over. It has been replaced by a heterogeneous device world in which Microsoft must contend with other large players like Google, Apple, Amazon, and Samsung. In addition there are a number of cloud players like Dropbox, Box, Spotify, Pandora, Evernote and others that are eroding away at core utility, productivity, and entertainment layers of the PC ecosystem. In our view, users increasingly look for technology solutions that work across platforms and applications. Personal clouds, social networks and a myriad of computing devices all reflect a growing trend that puts the user at the center of the technology universe.

In other words, few really want any particular vendor to completely own their entire computing experience in some perverse reincarnation of CompuServe. Yes, some people use Apple end-to-end, including hardware, software (including iWork—shudder) and cloud services.

But they're the exceptions, not the rule.

Far more people may use an Apple device (though increasingly market share goes to Android) with Google for calendar, email and other services.

Indeed, Google is really the team to emulate and beat. Google succeeds because even though it ostensibly offers an integrated experience, it doesn't fixate on this experience. Google happily builds its services and software to run on others' platforms, and quite often that software and those services run better on rival platforms than on Android.

While Microsoft has always privileged its software running on its platform, Google's "software anywhere" approach, to borrow Maynard's term, looks like the winning strategy going forward, because it puts the user first, not the vendor.

It's The Data, Stupid

Actually, that's not quite right. The Google approach is really about putting data first. Intriguingly, there's no reason that Microsoft can't do this, too. While Microsoft gets a fair amount of abuse for its Internet business, it has a range of services like Hotmail, XBox Live and more that run at dramatic scales and understand the importance of running beyond any single device.

Microsoft's new mantra is "devices and services," which leaves room for embracing services that live above the level of any single device. But with the purchase of Nokia's phone business, there's a real risk that Microsoft will stitch together software, hardware and services in a tightly integrated way, developing an exceptional experience... that virtually no one will ever see. It may also prove to be a way to protect the Windows business, as Maynard argues, which locks Microsoft into an old way of thinking.

Not that Google doesn't do similar things. As one inside observer reminded me, to use Android under the Android brand, you must sign the Open Handset Alliance contract that binds you to Google's services. This is why Amazon took the Android code but not the brand name for their Kindle devices.

The path forward for Microsoft, according to Maynard, "should be built on making information work for the people," with "information accessible, actionable, and relevant for both consumer and enterprise users (for in fact most people are both)." That last part is critical: Microsoft still owns the enterprise, and also has significant traction in consumer.

If Microsoft could build services that span a person's work and personal lives, without robust preferences for any particular hardware (or OS), Microsoft could win. And win big.

18 Sep 22:00

Videoconferencing Startup Blue Jeans Network Raises $50 Million

by Arik Hesseldahl

bluejeans-featureLast summer, I did a videoconference that was notable for all the different ways that the people involved with it sought to connect.

I was at home in my apartment in New York, using Skype. Other people were scattered around the country — some were also on Skype;, others were in an office in Mountain View using Polycom videoconferencing equipment, and one person was using a Web browser and his Mac’s iSight camera. It was kind of like using an old-school landline telephone: It didn’t matter what kind of phone you used, it just worked.

That’s rare. Most of the time, if you’re going to do a videoconference, everyone has to be using the same service. When you think about it, that makes about as much sense as it once did requiring people to have one phone for one network and one phone for another. It’s kinda dumb, and is probably a reason that videoconferencing just isn’t as common as, say, old-fashioned conference calls.

The meeting I described above was with Blue Jeans Network and, of course, we were using their product. I had another such meeting this week — I can’t even remember exactly how I connected this time — to discuss its latest news.

The company says today that it has secured a $50 million Series D round of venture capital funding. The round is being led by Battery Ventures, with participation from previous investors including Accel Partners, New Enterprise Associates and Norwest Ventures Partners. The round brings its total capital raised to nearly $100 million. The deal was done by Battery’s Roger Lee.

Things are moving fast for Blue Jeans. The company says that it has more than 2,000 businesses using its server, and some three million participants. It’s also on pace to stream about 100 million minutes worth of videoconferences this year. I asked CEO Krish Ramakrishnan how fast that usage was growing. He said that around the time it announced its last funding round — a $25 million Series C — the company was streaming about 24 million minutes a year.

With a rate of growth like that, it’s only a matter of time before Blue Jeans starts to encroach on the business of companies like Cisco Systems and Polycom, who have sought to sew up the enterprise videoconference business for themselves.

Blue Jeans is cloud-based, meaning there’s no equipment to buy specifically for its service. You just use whatever you have, and it works. That gives it a big advantage over the established players, Ramakrishnan told me. “We have taken revenue out of the hands of both Polycom and Cisco,” he says.

The company has disclosed a list of interesting customers, including Facebook, Match.com, Noble Energy, Opower and Stanford University.

So, what is Blue Jeans going to do with all that money? Boost its global footprint, from the standpoint of sales and marketing, and also from a technical one. Ramakrishnan says the plan is to boost its sales presence in Europe and Asia.

He also wants to build more data centers to add more capacity. One hundred million minutes is not enough. “We want to build out the scale to support one billion minutes,” he says.

18 Sep 21:52

Twilio gives developers the gift of picture messaging, announcing MMS support

by Kevin Fitchard

Twilio had a treat for developers in attendance at its annual shindig TwilioCon on Wednesday: a new API for Multimedia Messaging Service (MMS). In short, Twilio-powered apps can now send pictures to and receive pictures from a phone’s regular old text message client.

The new feature isn’t going to be earth-shattering in the world of photo app development. Any developer that regularly relies on picture, capture, upload and messaging – from Facebook to Twitter to Instagram – simply builds those features into their apps. But what Twilio wants to capture are all of those companies that want to make use of visual imaging their service, even though it’s not a core part of their service, said Patrick Malatack, director of product management for Twilio.

The beauty of MMS is that it works on almost any phone on any carrier – you don’t need to have an app on the device or pre-integration with an operating system to send or receive a photo. For example, an insurance company could let you send photos of a car accident to a specially designated short code. Or a real estate agent could post a Twilio number on his or her “for sale” signs. To get info on a particular house listing you just text the address to the number and a few seconds later you receive a batch of interior shots in your messaging inbox, Malatack said.

If you’re the aforementioned insurance company, you might have an app that could handle the photo uploads for you. But how many people are really going to download their insurer’s app? By tapping a universal mobile service, developers can make picture messaging the universal means of visually communicating with any company or service, Malatack said.

Jeff Lawson

Jeff Lawson

MMS fits right into Twilio’s core mission of bridging carrier networks with the internet and app-development worlds – a topic that CEO Jeff Lawson will discuss in detail at GigaOM’s Mobilize conference in October. That approach has resonated with developers from Airbnb to Uber, allowing them to build up massive global customer communications networks with little infrastructure.

At TwilioCon the company revealed that Twilio developers have built apps that now touch 350 million people worldwide. Voice calls generated by Twilio’s APIs now number 4 million daily — up from 1.5 million a year ago. And though it didn’t release any specifics on its SMS volumes, Twilio said every 45 seconds it ferries enough text to carrier networks to fill the New York Times.

As for the MMS service, Twilio is charging more per message than it does SMS: 1 cent for an inbound photo and 2 cents for every outbound pic in the U.S. It is, however, lowering its SMS rates by 25 percent for both inbound and outbound U.S. messages.


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17 Sep 17:53

Surprise! 64-bit support in Android may not be far off

by Kevin C. Tofel

Apple made a big splash last week when it announced support for 64-bit computing in its new iPhone 5s with A7 processor. Does that mean iOS is far ahead of Android when it comes to the 64-bit transition? Not necessarily, as 64-bit support in Android could be right around the corner, although Google hasn’t announced anything official yet.

However, Liliputing caught sight of this picture from reddit user shuriken that offers a hint of what’s to come in Android; possibly in Android 4.4 — aka: KitKat — within the next month or two:

64bit Android

The enhancements noted are actually from Intel’s Developer Forum, which took place last week, and explain how Intel is working to support the platform. Note that Intel’s Bay Trail Atom chips, already showing up in tablets, are certified as “Intel 64″ chips, meaning they can fully support 64-bit platforms. Linux too, which is the underpinnings of Android, has had 64-bit support as far back as 2004.

Apple A7

ARM, the chip architecture company that most smartphones and tablets use in their products has already announced its 64-bit ARM Cortex-A53 and ARM Cortex-A57 chips that Qualcomm, Nvidia, Samsung and other licensees will use in their next generation chips. Apple has simply beaten the chip-makers to the punch with its A7 that uses the ARM v8 architecture.

What’s left after the chipmakers take the next step is for Google to bring 64-bit support to Android and its development tools so that developers can modify their Android apps to take advantage of the new functionality. I’d suspect Google will rework its own native Android apps to work in either 64- or 32-bit systems as well. My guess: 64-bit will be a central topic of discussion when Android 4.4 is released.

Don’t get too excited though: Nearly all of the benefits of moving to a 64-bit platform — support for greater amounts of memory, for example — are off in the future. You’re not likely to see much difference in device performance, save for very specific high-compute applications, on your 64-bit tablet or smartphone.


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12 Sep 07:50

New Google Chromebooks announced with Intel Haswell chips

by Kevin C. Tofel

In conjunction with the Intel Developer Forum keynote on Wednesday, Intel spotlighted several new Chromebooks. The devices run on Intel’s latest chip architecture, known as Haswell, which promise up to twice the battery life and better performance than the prior generation of chips.

2013 Chromebooks

In a blog post, Google says “Over the coming months, you’ll see new Chromebooks from multiple device manufacturers. These include newly designed Chromebooks from HP and Acer, as well as new entrants ASUS and Toshiba.” We had heard rumor that Asus and Toshiba would be getting into Chromebooks as a way to offset lagging Windows PC sales and now we know the rumors were true. This brings the count of hardware makers to 6 in the Chrome OS space.

We’ve noted on the GigaOM Chrome Show podcast for months — most recently right here — that there’s really no middle ground when it comes to Chromebooks. Most of the devices are priced in the $199 to $300 range and after that is the Chromebook Pixel, which starts at $1,299. Hopefully prices for the new devices fall somewhere in between and offer a better balance between the three P’s: Performance, power and price.

No specific details were announced on pricing or availability but that information should be coming soon as the holiday season is right around the corner.


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12 Sep 07:47

Virgin America, GoGo announce new, faster in-flight hybrid Wi-Fi system

Airplanes were once, for a while, a place where you could guarantee no cell service or Internet connectivity for the duration of your flight. Not any more.
10 Sep 19:09

WebRTC Elsewhere: Vidyo, Amazon & Signaling

by Tsahi Levent-Levi

A collection of WebRTC related posts written elsewhere.

[If you are new around here, then you should know I've been writing about WebRTC lately. You can skim through the WebRTC post series or just read what WebRTC is all about.]

New yearThis week I had less time than usual – too many Jewish holydays… so I didn’t get my reading properly, and in some ways – my writing as well. If I missed some great posts this week, it is mainly due to me not having the time to read them – something that will happen next week.

That said, several posts did resonate with me and I wanted to share them here:

  • Vidyo happened to us all this week with their announcement of adding SVC to WebRTC. I’ve written about it (and read about it). The best writing out there probably belongs to Dave Michels both on his great Talking Pointz blog and on NoJitter: the one is about Google’s reasoning for partnering with Vidyo on SVC and the other is about Vidyo’s reasons
  • Can’t have a week without a Chris Kranky post. This one is about Amazon entering the game of messaging and SMS and how this is set to lower the barrier of entry and devalue some companies out there
  • The last one this week is from webrtcH4cKS and deals with signaling options to WebRTC. It is a comprehensive overview that is suitable for developers in explaining the various options. If you are a developer, then this one, including the comments is mandatory curriculum

-

Have a great weekend and the best Jewish (or whatever) new year!

The post WebRTC Elsewhere: Vidyo, Amazon & Signaling appeared first on BlogGeek.me.

10 Sep 18:35

HP to be dropped from Dow: report

Alcoa, Hewlett Packard and Bank of America will be dropped from the Dow Jones Industrial Average. Goldman Sachs, Visa and Nike will replace them.
09 Sep 23:50

Consumer Devices Using Organization Networks will Double Over 2 Years

by Gary Kim
Information Technology professionals surveyed by CDW expect expect the number of personal smart phones and tablets accessing their networks to more than double in the next two years. About 90 percent of respondents say the effect will be to grow bandwidth requirements 63 percent.

About 39 percent of those respondents also expect to encounter increased network latency. Some 44 percent expect increased server requirements, while 37 percent say storage requirements also will grow.
Core messaging functions (email, text,voice/voicemail) are the single most important end user function to be supported. as you might guess. About 48 percent of respondents said core messaging was important.

Accessing organizational data was viewed as key by about 47 percent, illustrating the importance of content consumption. Some 36 percent indicated storing organizational data or
documents was important.

Viewing or creating documents was deemed important by about 33 percent, the same percentage indicating collaboration (conferencing, webinars, document sharing) was important.
09 Sep 22:13

'The NSA has worked to make widely used technology less secure'

Disclosures about the U.S. intelligence agency's encryption-busting activities are making many people question everything about digital security.
04 Sep 17:45

What if Microsoft Had Bought BlackBerry in 2009 Instead?

by John Gruber

Interesting thought experiment from Dan Frommer.

04 Sep 17:40

CIOs still on hunt for help desk, network admins, database wonks

Eleven percent of CIOs are planning to add staff to their departments, down from 12 percent in the third quarter.
04 Sep 17:39

Sony announces the Xperia Z1, a waterproof smartphone with a 20.7-megapixel camera

by Alex Colon

Though it wasn’t exactly a well-kept secret, Sony on Wednesday took the wraps off of its next-generation Xperia Z1 smartphone. A sequel of sorts to this year’s Xperia Z, the Xperia Z1 combines a sleek, waterproof body with a whopping 20.7-megapixel camera sensor.

The Xperia Z1 features a 5-inch 1080p TFT display, powered by Sony’s Triluminos technology. A 2.2GHz Qulacomm Snapdragon 800 processor and Adreno 330 graphics should keep things moving along nicely. And 2GB of RAM, 16GB of internal storage (along with a microSD card slot) and a 3,000mAh battery round out the spec list.

The most interesting new feature here is the camera, which Sony claims is the “world’s leading camera in a smartphone,” and has apparently confirmed as much through “independent testing.” I can’t be sure of that yet, but on paper the features are promising. Sony is using a 1/2.3-inch 20.7-megapixel Exmor RS sensor, as well as Sony’s 27mm f/2.0 G Lens and Bionz image processing engine. Sony is also mobilizing a fleet of Xperia camera apps with the phone.

While the Xperia Z1 looks nearly identical to its predecessor, the phone is rated IP58, which makes it waterproof, as opposed to just water resistant.

Running on Android 4.2.2 (Jelly Bean), the Xperia Z1 will be available in black, purple or white. The handset will go on sale later this month, so Sony is certainly making good on its promise to shorten product lead times. So far price and carrier availability have not been announced.

Of course, the Xperia Z1 is compatible with other recently announced Sony accessories, like the QX10 and QX100 lens cameras, but so are plenty of other phones.

I’m reporting live from the Sony event and hope to get my hands on an Xperia Z1 shortly so I can put that camera to the test. Check back soon for my thoughts and impressions.


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03 Sep 04:23

Lighting controls market will grow $5.3 billion by 2020

by Zeus
A room at the Volkswagen research and design facility uses an LED lighting control system. The lighting controls market has taken off.  Commercial networked lighting systems will grow from $1.7 billion in 2012 to more than $5.3 billion by 2020, according to a new report by Navigant Research.     As light-emitting diode (LED) prices drop, controls increasingly [...]
02 Sep 17:57

Cloud-Based UC is Growing in U.S., Still Lags Globally

by Gary Kim
The cloud-based “unified communications as a service” business remains a market heavily tilted to the United States. In fact, the leaders of the UCaaS business globally are determined in large part by their market positions in North America, and in particular, U.S. market share.

Each of the top four global UCaaS providers by market share hold the same position in North America. North America  accounted for 87 percent of UCaaS subscribers in the first quarter of  2013, followed by the EMEA(Europe, Middle East, and Africa) region, which had 10 percent of worldwide UCaaS subscribers.

One would be very hard pressed to name another communications service that is so concentrated in terms of buyers (by region). One would therefore be tempted to say that cloud-based UC has not yet gotten much traction anywhere outside North America.

Whether that means there is huge unmet potential (undoubtedly true) or huge indifference, is hard to say. If the cloud trend is real, and most would agree that it is, then most of the eventual sales have yet to be made.

Cloud computing is important, some might argue, because cloud computing represents the next wave of computing architecture, as there were earlier waves of mainframe, minicomputer and PC-based computing.

IDC predicts  that the collaborative applications segment of the U.S. SaaS applications market grew 10.6 percent year over year in 2012 to over $2.6 billion in revenue.

Current market research indicates that Web conferencing and videoconferencing and UC are at or near the top of the list of applications most likely to move to the cloud, IDC says.

IDC estimates that collaborative applications (including instant communications,
enterprise social software, conferencing, team collaboration, and email) account for 14 percent of the total U.S. cloud applications market and 51 percent of the total U.S. collaborative applications segment revenue in 2012.

Synergy Research Group suggests a handful of leading U.S. cloud UC services suppliers, representing about half the U.S. market, earned about $84 million a quarter in the second quarter of 2013, suggesting those firms represent an annual market north of $340 million. If one assumes that is half the U.S. cloud UC market, then annual revenues would be in the $680 million range.

New data from Synergy Research Group show that between the first quarter of  2010 and the first quarter of  2013, unified communications as a service (UCaaS) subscribers nearly tripled to reach 1.6 million, and now account for 24 percent of total cloud UC subscribers. This is up from 21 percent three years earlier, Synergy Research estimates.

Together, four providers account for nearly half of UCaaS subscribers. 8×8 is the market leader, with 19 percent of subscribers. RingCentral, Vocalocity, and ShoreTel follow, with 10 percent, nine percent, and eight percent, respectively.

While the cloud UCaaS market as a whole grew 22 percent year over year in the second quarter of 2013, Vocalocity grew 45 percent while ShoreTel grew 37 percent.

Suppliers iCore, RingCentral and 8x8 all saw year-on-year revenue growth in the 18 percent to 22 percent range. In aggregate the six market leaders accounted for 54 percent of total quarterly UCaaS revenues, with 8x8 maintaining its overall market share lead at 15 percent.

UCAAS BUSINESS SUITE WORLDWIDE REVENUES, Q3 2010-Q3 2012

source: Synergy Research





For some of us, the big question is why cloud-based UC resonates in the U.S. and North American market so well, and yet appears to lag so much in most other world markets.
02 Sep 17:26

Verizon, Vodafone reach $130 billion buyout agreement

Verizon has agreed to pay $130 billion for Vodafone's stake in the joint venture Verizon Wireless.