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30 Sep 20:21

Leak reveals Microsoft’s Surface Laptop 2 and Surface Pro 6 might lack USB-C ports

by Tom Warren
Surface Laptop 2 in black mockup

Microsoft is holding a Surface hardware event on Tuesday (October 2nd) in New York City, and a new leak reveals the company will announce a Surface Laptop 2 and Surface Pro 6. We’d been expecting Microsoft to refresh both these devices at the event, but we’d also been assuming the new hardware would come with modern USB-C ports. Germany site WinFuture claims that neither the Surface Laptop 2 or Surface Pro 6 will include USB-C ports.

Instead, Microsoft is said to be sticking with its trusted mini DisplayPort and Surface Connector combo for connecting to displays and charging the device. If the report is genuine then this would be a surprising move from Microsoft, and it would also match rumored leaked photos of the Surface Laptop 2. The...

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29 Sep 04:57

How to delete Facebook

by Micah Singleton

If you’ve finally given up on the world’s most popular social media network — be it from the Cambridge Analytica scandal or today’s news that unknown hackers stole access to 50 million accounts — it’s not too complicated to remove yourself from the service. But before you delete all of those pictures, posts, and Likes, you should download your personal information from Facebook first.

Your Facebook archives contain just about all of the pertinent information related to your account, including your photos, active sessions, chat history, IP addresses, facial recognition data, and which ads you clicked, just to name a few. That’s a ton of personal information that you should probably maintain access to. To download your archive, go to...

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29 Sep 04:56

GM just dethroned Tesla to take back its spot as the most-valuable US automaker (GM, TSLA)

by Varada Bhat

mary barra general motors

  • General Motors reclaimed its crown as the most valuable American automaker on Friday after Tesla shares plunged more than 13% in the wake of the Securities and Exchange Commission's lawsuit against Elon Musk.
  • General Motors ended Friday's session with a market cap of about $47.5 billion, while Tesla's was at $45.17 billion, according to Bloomberg data. 
  • On Thursday, the Securities and Exchange Commission sued Tesla CEO Elon Musk for making "false and misleading statements" about his claim that he could take the electric-car maker private at $420 a share. 
  • Watch General Motors and Tesla trade here in real time.

General Motors reclaimed its crown as the most-valuable American automaker on Friday after Tesla shares plunged more than 13% in the wake of the Securities and Exchange Commission's lawsuit against CEO Elon Musk.

At Friday's close, GM had a market capitalization of about $47.5 billion, according to Bloomberg data, while Tesla's was down to $45.17 billion. Ford — America's third-most-valuable automaker — ended the day with a market cap of about $36.87 billion.

The SEC on Thursday accused Musk of making "false and misleading statements" about his claim that he could take the electric-car maker private at $420 a share

"Musk knew or was reckless in not knowing that each of these statements was false and/or misleading because he did not have an adequate basis in fact for his assertions," the SEC's lawsuit said. It recommends Musk pay a penalty and seeks to bar him from being an officer or director at a public company.

In April 2017, Tesla dethroned GM to become largest US automaker by market cap. Its market value would eventually peak at $64.75 billion on August 7, the day Musk tweeted he was considering taking the electric-car maker private.

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NOW WATCH: 3 compelling reasons why we haven't found aliens yet

29 Sep 04:55

California just became the first state with an Internet of Things cybersecurity law

by Adi Robertson

California Governor Jerry Brown has signed a cybersecurity law covering “smart” devices, making California the first state with such a law. The bill, SB-327, was introduced last year and passed the state senate in late August.

Starting on January 1st, 2020, any manufacturer of a device that connects “directly or indirectly” to the internet must equip it with “reasonable” security features, designed to prevent unauthorized access, modification, or information disclosure. If it can be accessed outside a local area network with a password, it needs to either come with a unique password for each device, or force users to set their own password the first time they connect. That means no more generic default credentials for a hacker to guess.

T...

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28 Sep 17:43

At American Airlines, AI starts with baggage handling

With advanced and emerging technologies, the airline has to think big but start with small implementations and move quickly.

28 Sep 17:42

Slack is planning to go public in 2019 at a reported $7 billion valuation

by Zoë Bernard

Stewart Butterfield Slack

  • Slack is planning an initial public offering in 2019, The Wall Street Journal reported and a person familiar with the matter confirmed to Business Insider.
  • The Journal described sources as saying the IPO would take place within the first two quarters of 2019 and value the company at about $7 billion.

Slack is planning to go public in 2019, The Wall Street Journal reported and a person familiar with the matter confirmed to Business Insider.

The initial public offering is scheduled to take place by fall 2019 and could value Slack at about $7 billion, The Journal reported, citing sources familiar with the company's plans.

A representative for Slack said the company does not comment on "rumors and speculation."

In 2017, Slack CEO Stewart Butterfield told Bloomberg that an IPO was still a long way off. The company in August closed a $427 million funding round, led by Dragoneer Investment Group and General Atlantic, that valued it at more than $7 billion.

The Journal's sources said that while the San Francisco-based company has yet to hire underwriters, it is actively preparing to go public.

Slack was founded in 2009. Its popular work-chat software is estimated to be used by 8 million people daily.

SEE ALSO: Despite new plans to turn Social Capital into a holding company, Chamath Palihapitiya was talking about raising money from outside investors for a fourth fund in late July, insiders say

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NOW WATCH: The Samsung Galaxy Note 9 is a $1,000 phone that's actually worth it

28 Sep 17:40

Nokia announces its first phone to get Android Pie

by Dami Lee

The Nokia 7 Plus is joining the small lineup of non-Google phones to get an update to Android 9 Pie. HMD Global chief product officer Juho Sarvikas made the announcement in a tweet today. Outside of Nokia, the update has only rolled out to Essential Phones, eight Motorola phones, and the OnePlus 6, which runs a modified version of Android 9 Pie, as well as Google’s Pixel phones.

Android 9 Pie brings a range of useful new features, like adaptive battery, tweaked navigation, and improved notifications that cut out the clutter. What’s notable is that the Nokia 7 Plus will be the first non-Pixel phone to get the Digital Wellbeing features, which shows a dashboard of your phone habits and tracks app time usage.

The update is happening in a...

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28 Sep 17:40

Microsoft puts its touch-friendly Office apps for Windows 10 on hold

by Tom Warren

Microsoft first started work on its touch-friendly Office apps for Windows 8.1 more than five years ago. Designed for tablets or laptops with touchscreens, the apps are lightweight and speedy versions of Word, Excel, and PowerPoint. Microsoft has updated them regularly for Windows 10, but now that the company has halted work on Windows 10 Mobile, it’s also halting work on these Office apps.

The apps aren’t fully dead yet, but Microsoft is no longer developing new features for them. “We are currently prioritizing development for the iOS and Android versions of our apps; and on Windows, we are prioritizing Win32 and web versions of our apps,” explains a Microsoft spokesperson in a statement to The Verge.

Microsoft’s universal app...

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27 Sep 20:03

Microsoft is ending support for Skype Classic on November 1st

by Nick Statt

Microsoft plans to stop supporting the desktop version of Skype 7.0, or Skype Classic as it’s fondly called by dedicated users, on November 1st, while the mobile and tablet versions will be cut off on November 15th. The company announced the change on the Skype blog today, telling users that, “Although you may be able to use older versions for a little while, we encourage you to update today to avoid any interruption.”

The Skype saga has been one of the more contentious for the Windows maker over the course of the last couple of years. Microsoft originally rolled out a big Skype redesign last year that included a lot of Snapchat-like elements. It was an attempt to transform its core messaging product into something that was perhaps more...

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27 Sep 15:42

Why the WhatsApp acquisition ended with everyone mad at each other

by Casey Newton

On September 17th of last year, WhatsApp cofounder Brian Acton quit the company to start a nonprofit foundation. Six months later, after several former Facebook executives had come forward to criticize the company, Acton tweeted “It is time. #deletefacebook.” Ever since, we’ve wondered what exactly led him to tweet.

Now we know. In his first interview since leaving Facebook, Acton told Forbes’ Parmy Olson that he felt betrayed by the company in two ways. One, Acton believes Facebook misled European Union regulators about its plans to commingle WhatsApp and Facebook data so as to improve its ad targeting capabilities. Two, Facebook began to “explore” advertising-based revenue models for WhatsApp without the founders’ consent. In both...

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26 Sep 23:38

Fujifilm’s GFX 50R is the biggest and baddest street camera yet

by Vlad Savov

Feels like an X-Pro2 that’s been bulking up in the gym

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26 Sep 23:36

Android at 10: the world’s most dominant technology

by Dieter Bohn

It’s an Android world; we just live in it

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26 Sep 13:59

'This is probably the last time you'll ever talk to me': WhatsApp's cofounder broke his silence about his icy relationship with Mark Zuckerberg

by Shona Ghosh

Mark Zuckerberg

  • Brian Acton, a cofounder of WhatsApp, has broken his silence about leaving Facebook three years after his company was acquired for $16 billion.
  • In an explosive interview with Forbes, Acton outlined tensions with Facebook CEO Mark Zuckerberg and COO Sheryl Sandberg about introducing ads into WhatsApp.
  • Acton recalled one meeting where Zuckerberg apparently told him: "This is probably the last time you’ll ever talk to me."
  • He said he never became close to the Facebook chief, despite leading the company's most expensive acquisition.

WhatsApp cofounder Brian Acton has broken his silence about why he left Facebook last year in an explosive interview with Forbes — and it is a gnarly Silicon Valley fight for the ages.

Acton left Facebook in 2017, three years after the company acquired WhatsApp for $16 billion. His cofounder, Jan Koum, left in 2018 and is, according to Forbes, uncontactable while sailing in the Mediterranean.

Acton provided the first official confirmation that things were extremely icy between the WhatsApp team Facebook CEO Mark Zuckerberg and COO Sheryl Sandberg.

He recounted one meeting where he was dragged before Zuckerberg and Facebook's lawyers about how Facebook could make money from WhatsApp. The messaging app's founders have been famously reluctant to introduce ads into the service, but that's also Facebook's primary way of making money.

Brian Acton WhatsApp

Specifically, they wrangled over whether Facebook's insistence on introducing ads into WhatsApp meant that Acton could exit and take his full allocation of stock.

The $16 billion acquisition price comprised $4 billion in cash, and $12 billion in Facebook shares. If Facebook ever introduced ads against the founders' will, they could take all their allocated stock before the agreed four-year time period.

Facebook's lawyers didn't think exploring monetization broke the agreement. According to Acton, Zuckerberg apparently told him: "This is probably the last time you’ll ever talk to me."

Despite three years at Facebook and heading up its most expensive acquisition to date, Acton said he never became close to Zuckerberg. "I couldn't tell you much about the guy."

This somewhat stacks up with reports about Zuckerberg's personality — the kinder suggest he's only close to a small group of friends, while the less kind portray him as emotionless.

Acton's explosive account comes just as another pair of founders quit Facebook: Instagram founder Kevin Systrom and Mike Brier, again with reported tensions with Zuckerberg.

Business Insider contacted Facebook for comment.

SEE ALSO: This 10-year Facebook loyalist is widely tipped to become Instagram's new CEO

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NOW WATCH: Watch Apple unveil the new iPhone XR, XS, and XS Max

26 Sep 13:58

Microsoft’s latest Surface hardware could pave the way for a modular PC

by Tom Warren
Microsoft’s modular Surface processor cartridge

Microsoft unveiled some intriguing changes to its Surface Hub 2 earlier this week. The giant 50-inch display will now ship in two versions, and the Surface Hub 2S model that launches next year will include a modular “processor cartridge” that will let owners upgrade to the Surface Hub 2X in 2020. The cartridge slots into the rear of the Surface Hub 2 and upgrades its internal components, including the processor, motherboard, and RAM. It’s simply the guts of the entire PC in a puck-like size.

These cartridges will be used to upgrade the Surface Hub 2 over time, and even service the devices if parts fail. Essentially, the Surface Hub 2 is a now giant display with a removable PC attached to it. This sounds like a great path forward for...

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26 Sep 03:55

Slack's latest acquisition brings email into the chat platform

In a strategic move, Slack has embraced email, the very workplace tool its platform aimed to overshadow. 

26 Sep 03:51

Getting internet while flying can be a nightmare, but that may be about to change

by Benjamin Zhang

How airplane wifi works two different ways wifi works on airplanes

  • Inflight WiFi has been a recent and increasingly important development in air travel.
  • Aircraft-based WiFi has gone through several generations of technology over the past decade.
  • WiFi tech has gone from low-bandwidth satellite-based systems to ground-based systems, and now back to high capacity satellite-based tech such as GX Aviation, Gogo 2Ku, and Viasat.

As the society's need to be constantly connected increases, so has the pressure to have inflight WiFi systems on the world's airlines.

Incredibly, inflight WiFi is a relatively recent development. For instance, Boeing didn't get into the business until 2001, while Airbus didn't enter the market until 2005. Gogo, one of the biggest names in the business didn't come online until 2008. 

A decade ago, the industry was built on low-bandwidth satellite-based systems to transmit data to connect the aircraft with the internet. 

These systems really couldn't handle a whole lot of traffic. 

"Ten years ago, at best, you'd get your Blackberry to work and you'd get basic text email," Honeywell senior director of connectivity services, John Peterson told Business Insider in an interview. 

Next came the ground-based systems. 

To get higher data rates, in the United States, they went to ground-based systems," Peterson said. "And these systems got you into what you would call 3G cellular type speeds."

This speed allowed passengers to have web browsing capabilities and the use of smartphone apps. However, these systems depend on ground-based transmitters, which means they only work overland. 

Unfortunately, the experience for many travelers has been expensive and somewhat disappointing. The limited bandwidth of the ground-based system has not been able to keep up with the speed at which technology and data needs have increased. 

This is because inflight wifi systems are incredibly expensive and have longer lifecycles than your everyday consumer electronics. 

"When was the last time you replaced your phone? A year? Maybe Two years ago? Inflight wifi systems are expected to last five or ten years before they are upgraded," Peterson told us. 

However, there looks to be light at the end of the tunnel.

According to Honeywell, its hardware helps GX Aviation use Inmarsat's Global Xpress network of Ka-band satellites to achieve speeds of up to 50 Mbps to the plane. Gogo's 2Ku service promises 100Mbps to the plane and 15Mbps of speed to each passenger while Viasat can deliver up to 12 Mbps per passenger and 200 Mbps to the plane. 

With next generations inflight wifi systems, "passengers are going to get an experience closer to what they are used to getting in their living rooms," Peterson said.

SEE ALSO: The amazing story of how the Airbus A320 family became the Boeing 737's greatest foe

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24 Sep 21:20

A revolutionary medical treatment has helped two paralyzed people walk again — here's why it's such a huge deal

by Kevin Loria

paralysis stuff

  • Researchers at the University of Louisville's Kentucky Spinal Cord Injury Research Center have helped two paralyzed individuals regain the ability to walk on their own.
  • They implanted a device that sends an electrical current into the spinal cord, and also trained patients to relearn to stand and walk.
  • Other patients have also regained the ability to move their legs or stand with this new technique.
  • The researchers behind the study think they're getting better at helping people learn to move again, and want to try these implants and training techniques on others with spinal cord injuries.

Kelly Thomas raced in rodeos, played soccer, and worked on her family's farm in Florida until July of 2014, when a car crash left her paralyzed from the waist down.

She was 19 years old and doctors told her that she'd never walk again.

But Thomas has now taken steps on her own once more, thanks to an innovative medical technique developed by researchers from the University of Louisville's Kentucky Spinal Cord Injury Research Center. The treatment involves an implant that delivers electrical stimulation directly to the the spinal cord — along with a whole lot of training where researchers help patients go through the motions of standing and walking again.

"One day we were 'walking' and, you know, they were helping me as usual. Then they stopped helping me and I took maybe three or four steps in sequence. And I just stopped," Thomas explained in a video released by the University of Louisville. "My lip started quivering, and my face got hot, and my eyes got teary, and I was like, 'Oh my God, that just happened.' I just took steps."

There have been previous trials with this treatment. But in this latest round of experiments, two of the four patients that received the implants and training actually regained the ability to walk — the first time that this treatment has made that possible.

A study describing the results was published Monday in the New England Journal of Medicine. It indicates that many more of the 1,275,000 people in the US paralyzed with spinal cord injuries may eventually regain some of that function thought to be lost forever.

Thomas was one of two patients to regain the ability to walk. The other, Jeff Marquis, had suffered an even more severe spinal cord injury from a mountain biking accident that left him paralyzed from the neck down.

"It was really amazing. You get to see the little small increments on a daily basis or a weekly basis, and then when it all comes together that is a very emotional time for the participants, and for the team as well in the sense that okay — we got it, we're able to put the pieces of the puzzle together," Claudia Angeli, one of the lead researchers behind the study, told Business Insider.

paralysis epidural implant

Rewiring the spinal cord

Angeli and colleagues have been working on this treatment for years now. All in all, at least 14 patients have received some form of training and epidural implant. In every case, patients have recovered at least some ability to independently move parts of their body they previously didn't have control over.

The researchers chose the four participants for this most recent study because they had similar injuries to four other previous patients, whose results were described in a 2014 study.

The research team has learned from each experiment how to better implement their treatment in the future.

For the set of experiments described in 2014, patients were given training in learning to stand. This training, called "locomotor training," involves researchers helping move patients' bodies so they again become familiar with the motion. Once they received epidural stimulation — meaning they had implants installed that send a small electrical current into the spinal cord — patients were able to stand, but unable to walk.

For this newest set of experiments, the locomotor training alternated between going through standing motions and walking motions throughout a training period that extended for months both before and after receiving the implant.

Angeli thinks that because both the standing and walking pathways were trained from the start, Thomas and Marquis were able to regain the ability to walk as well as stand.

It's not the stimulation alone that triggers the change, however. As Angeli explains it, the spinal cord is basically the conduit for information between the brain and the rest of the body. The brain provides the impulse to walk, while the body creates the feeling of the ground underneath your feet.

Spinal cord injuries seem to impede this communication. But electrical stimulation helps the spinal cord organize and coordinate this process, putting the ability to walk again within reach.

"It's a matter of training," Angeli said. "One of the big findings is that we know the spinal cord has the capacity to relearn. It's very plastic, as long as you train it and give it the right input."

Stepping toward the future

Thomas and Marquis had severe injuries, but both still had some sensation in their lower bodies; they couldn't move, but could feel certain forms of touch.

The two patients who didn't progress as far had no sensation. Still, those patients were able to stand, move a leg, or step on a treadmill. Angeli said that it's still possible these patients could progress further with more training, which the researchers plan to offer.

Thomas told CNN that with the electrical stimulation device, she's regained sexual function and some bladder control, but she still wants more — she wants to be able to get on her horse, Shadow, and take her to a gallop.

"That's the day I'll accept that I'm healed," she said.

Angeli said the researchers want to see what happens if they put epidural stimulators in patients with other types of spinal cord injuries.

"We know the spinal cord can now do this thing, it can regain the ability to walk," she said. "That is huge. We need to be able to reproduce this in a larger number of individuals with different injuries and different time since injuries."

SEE ALSO: Michael Phelps is speaking up about mental health issues — here's his advice for anyone who is struggling

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24 Sep 20:50

Yubico’s new security keys now support FIDO2

by Frederic Lardinois

Yubico, the company behind the popular Yubikey security keys, today announced the launch of its 5 Series keys. The company argues that these new keys, which start at $45, are the first multi-protocol securities keys that support the FIDO2 standard. With this, Yubico argues, the company will be able to replace password-based authentication, which is often a hassle and unsecure, with stronger hardware-based authentication.

“Innovation is core to all we do, from the launch of the original YubiKey ten years ago, to the concept of one authentication device across multiple services, and today as we are accelerating into the passwordless era,” said Stina Ehrensvard, the CEO and founder of Yubico in today’s announcement. “The YubiKey 5 Series can deliver single-factor, two-factor, or multi-factor secure login, supporting many different uses cases on different platforms for different verticals with a variety of authentication scenarios.”

The company made the announcement ahead of Microsoft’s Ignite conference this week, where Microsoft, too, is expected to make a number of security announcements around the future of passwords.

“Passwordless login brings a monumental change to how business users and consumers will securely log in to applications and services,” said Alex Simons, the corporate vice president of Microsoft’s Identity Division. “With FIDO2, Microsoft is working to remove the dependency on password-based logins, with support from devices like the YubiKey 5.”

For the most part, the new keys looks very much like the existing ones, but new to the series is the YubiKey 5 NFC, which combines supports all of the major security protocols over both USB and NFC — and the addition of NFC makes it a better option for those who want to use the same key on they desktops, laptops and mobile phones or tablets.

Supported protocols, in addition to FIDO2, include FIDO U2F, smart card (PIV), Yubico OTP, OpenPGP, OATH-TOTP, OATH-HOTP, and Challenge-Response.

The new keys will come in all of the standard Yubico form factors, including the large USB-A key with NFC support, as well as smaller versions and those for USB-C devices.

In its press release, Yubico stresses that its keys are manufactured and programmed in the USA and Sweden. The fact that it’s saying that is no accident, given that Google recently launched its own take on security keys (after years of recommending Yubikeys). Google’s keys, however, are being built by a Chinese company and while Google is building its own firmware for them, there are plenty of sceptics out there who aren’t exactly waiting for a key that was manufactured in China.

24 Sep 20:47

Microsoft hopes enterprises will want to use Cortana

by Frederic Lardinois

In a world dominated by Alexa and the Google Assistant, Cortana suffers the fate of a perfectly good alternative that nobody uses and everybody forgets about. But Microsoft wouldn’t be Microsoft if it just gave up on its investment in this space, so it’s now launching the Cortana Skills Kit for Enterprise to see if that’s a niche where Cortana can succeed.

This new kit is an end-to-end solution for enterprises that want to build their own skills and agents. Of course, they could have done this before using the existing developer tools. This kit isn’t all that different from those, after all. Microsoft notes that it is designed for deployment inside an organization and represents a new platform for them to build these experiences.

The Skills Kit platform is based on the Microsoft Bot Framework and the Azure Cognitive Services Language Understanding feature.

Overall, this is probably not a bad bet on Microsoft’s part. I can see how some enterprises would want to build their own skills for their employees and customers to access internal data, for example, or to complete routine tasks.

For now, this tool is only available in private preview. No word on when we can expect a wider launch.

more Microsoft Ignite 2018 coverage

24 Sep 20:30

Salesforce and Apple stole some thunder from a big Microsoft event by announcing a new partnership (AAPL, CRM, MSFT)

by Kif Leswing

Marc Benioff

  • Apple and Salesforce have a new partnership.
  • Apple will help the enterprise technology giant create apps for specific industries and better training. 
  • The announcement comes the day before Salesforce's big annual conference kicks off in San Francisco and the day that Microsoft is holding a huge enterprise app conference in Florida. 

Enterprise giant Salesforce has inked an agreement with Apple to build better sales apps and training for iPhones and iPads. 

There are three key parts to the Salesforce deal:

  • Apple will help Salesforce redesign its mobile app with iPhone-specific features like Siri integration, Face ID, and iMessage Business Chat, Apple's chatbot platform. 
  • Similar to Apple's deal with IBM, Apple is going to help developers who make Salesforce apps create enterprise apps for iPhone and iPad that focus on specific industries.
  • Apple will create a new course for programmers on Salesforce's education platform, Trailhead, TechCrunch reported

The announcement comes on the morning of Microsoft Ignite, a big conference for developers and IT professionals in Orlando, Florida, where Microsoft is announcing a new customer data competitor to Salesforce. Salesforce and Microsoft used to be closer partners before Microsoft bought LinkedIn, making it a direct competitor to Marc Benioff's company. 

Dreamforce, Salesforce's dueling big annual conference with 170,000 attendees, starts on Tuesday in San Francisco. 

While Apple typically sells its premium phones and tablets to consumers, not to businesses, it's increasingly embraced the enterprise as iPhone sales growth slows and business leaders demand a way to run proprietary software on the phones and iPads they use on a daily basis. 

In addition to Salesforce, Apple has partnerships with IBM, Accenture, Cisco, and SAP addressing various parts of the enterprise. 

Apple Salesforce app

SEE ALSO: These are the 5 things you must do before Dreamforce, the 170,000-person tech conference taking over San Francisco this week

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24 Sep 20:21

Microsoft demonstrates Surface Hub 2 and its rotating display

by Tom Warren

Microsoft is demonstrating its Surface Hub 2 hardware for the first time today. The software maker used a Surface Hub 2 during a keynote at the Microsoft Ignite conference today. It’s the first time we’ve seen the Surface Hub 2 in public, and more importantly the first time we’ve seen Microsoft reveal some of the software that will power it. Microsoft’s demonstration involved rotating the 50-inch display to show off the smooth animations that let content move on the display.

It’s part of a new Windows Core OS (WCOS) effort inside Microsoft to modularize its operating system to run as clever modes on clever hardware. Microsoft has been working on WCOS and its Composable Shell (C-Shell) for years, and both efforts will allow Windows to...

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24 Sep 20:14

Walmart is betting on the blockchain to improve food safety

by Ron Miller

Walmart has been working with IBM on a food safety blockchain solution and today it announced it’s requiring that all suppliers of leafy green vegetable for Sam’s and Walmart upload their data to the blockchain by September 2019 .

Most supply chains are bogged down in manual processes. This makes it difficult and time consuming to track down an issue should one like the E. coli romaine lettuce problem from last spring rear its head. By placing a supply chain on the blockchain, it makes the process more traceable, transparent and fully digital. Each node on the blockchain could represent an entity that has handled the food on the way to the store, making it much easier and faster to see if one of the affected farms sold infected supply to a particular location with much greater precision.

Walmart has been working with IBM for over a year on using the blockchain to digitize the food supply chain process. In fact, supply chain is one of the premiere business use cases for blockchain (beyond digital currency). Walmart is using the IBM Food Trust Solution, specifically developed for this use case.

“We built the IBM Food Trust solution using IBM Blockchain Platform, which is a tool or capability that IBM has built to help companies build, govern and run blockchain networks. It’s built using Hyperledger Fabric (the open source digital ledger technology) and it runs on IBM Cloud,” Bridget van Kralingen, IBM’s senior VP for Global Industries, Platforms and Blockchain explained.

Before moving the process to the blockchain, it typically took approximately 7 days to trace the source of food. With the blockchain, it’s been reduced to 2.2 seconds. That substantially reduces the likelihood  that infected food will reach the consumer.

Photo:  Shana Novak/Getty Images

One of the issues in a requiring the suppliers to put their information on the blockchain is understanding that there will be a range of approaches from paper to Excel spreadsheets to sophisticated ERP systems all uploading data to the blockchain. Walmart spokesperson Molly Blakeman says that this something they worked hard on with IBM to account for. Suppliers don’t have to be blockchain experts by any means. They simply have to know how to upload data to the blockchain application.

“IBM will offer an onboarding system that orients users with the service easily. Think about when you get a new iPhone – the instructions are easy to understand and you’re quickly up and running. That’s the aim here. Essentially, suppliers will need a smart device and internet to participate,” she said.

After working with it for a year, the company things it’s ready for broader implementation with the goal ultimately being making sure that the food that is sold at Walmart is safe for consumption, and if there is a problem, making auditing the supply chain a trivial activity.

“Our customers deserve a more transparent supply chain. We felt the one-step-up and one-step-back model of food traceability was outdated for the 21st century. This is a smart, technology-supported move that will greatly benefit our customers and transform the food system, benefitting all stakeholders,” Frank Yiannas, vice president of food safety for Walmart said in statement.

In addition to the blockchain requirement, the company is also requiring that suppliers adhere to one of the Global Food Safety Initiative (GFSI), which have been internationally recognized as food safety standards, according to the company.

24 Sep 20:11

Slack buys Astro and shuts down its email app

by Jacob Kastrenakes

Slack has purchased Astro, the maker of an email app with a built-in smart assistant that helped sort through your messages and elevate important items to your attention.

It may seem curious for Slack, the giant chat app with the goal of killing email, to buy an email app — but the pairing makes a good deal of sense. Astro’s focus was on business users, and it built out some smart integrations inside of Slack. With the two teams combined, Slack can use Astro’s experience to build a native solution for dealing with emails right inside the chat app.

There is some bad news, though: Slack is shutting down Astro’s email app. The app will stop functioning on October 10th. That’s unfortunate, given that good third-party email clients have...

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23 Sep 20:00

'We're going to see continued consolidation': Adobe’s $4.75 billion acquisition of Marketo could spur a takeover spree at Salesforce and Oracle

by Lauren Johnson

adobe shantanu narayen

  • Marketers view Adobe's $4.75 billion acquisition of Marketo as a harbinger of a string of big acquisitions.
  • Adobe will get access to a lot more of Marketo's nearly 5,000 business-to-business customers.
  • Google is also in the mix with its Google Marketing Cloud, and has an advertising business that could wipe out others.

Adobe is buying Marketo for $4.75 billion, making it one of the largest marketing-tech acquisitions in recent years and Adobe's largest acquisition ever.

Adobe, Salesforce and Oracle are the three big marketing cloud companies and are in stiff competition with each other to build out tech stacks that promise marketers the ability to store and handle all of their data needs.

But unless you're well-versed in mar-tech jargon, you’d be forgiven for asking, "Wait, what does Marketo do? And how is it different from what I already pay Adobe to do?"

"Unless you go into a little bit of the details and the weeds, you won't know [the difference] on the surface level — it all seems like the same stuff," said Quantcast's CMO Steven Wolfe Pereira. 

The move is the latest evidence of consolidation in the marketing and technology industry. Marketing clouds are aggressively chasing the same tools and expertise to win over brands.

"It's a sign that we’re going to see continued consolidation," said Andrew Frank, an analyst at Gartner Marketing Leaders. "I think that a lot of clients are wrestling with this idea of whether they can get a complete solution from a single vendor — there's not too many things that marketing clouds can’t do that you would need from another provider."

In other words, if someone works with Oracle, Adobe and Salesforce — and maybe even Google — there's a good chance they may kill one or two of those partnerships soon.

Marketo focuses on B2B brands while Adobe focuses on B2C

Specifically, the race is on for marketing clouds to own automation tools that handle all of a brand's campaigns and marketing without them doing any work.

Marketo pulls together all of a brand's data and can run campaigns that feed into a CRM system like Adobe or another marketing cloud. In one example, Pereira said that a brand wanting to market a new product uses Marketo to handle campaign management. Leads from those emails are then vetted and exported into a marketing cloud. Marketo is also squarely focused on the business-to-business (B2B) space with nearly 5,000 customers while Adobe works with business-to-consumer (B2C) brands.

"Marketo's client base gives Adobe ample upsell and consolidation opportunities," said Milicevic.

Adobe's acquisition of Marketo gives it comparable tools that both Oracle and Salesforce already offer, Pereira said. Oracle purchased marketing automation company Eloqua in 2012 and Salesforce paid $2.5 billion for ExactTarget in 2013 and also owns Pardot.

In terms of Marketo's high price tag, Pereira said "these things are very sticky."

Of course, there will be challenges. Ana Milicevic, principal and cofounder of Sparrow Advisers, a consultancy that works with ad-tech and media companies, said that the cost of switching marketing automation vendors isn't trivial.

"Given that the client base is mostly large B2B global companies, there's bound to be ample complexity in figuring out the right account management and sales approach going forward so you don't have a whole bus of different Adobe product reps rolling into a prospect or client meeting."

Google could end up giving everyone a run for their money

At the same time that marketing clouds are battling each other, Google is quietly assembling its own marketing suite that could wipe out others, Frank said. The tech giant recently revamped its marketing business to put advertising and analytics together.

Of course, marketers are already wary of the duopoly of Facebook and Google, so it's possible some marketers may not want to fork over even more data to Google.

"Google is now another name in the marketing cloud soup and it’s interesting that not too many of the other marketing clouds have what Google has, which is the advertising side," Frank said. "Marketo has worked for a long time to integrate with DMPs and DSPs to incorporate advertising into its full journey model and now with Adobe, it gets its own ad-tech ad cloud."

Oracle and Salesforce also have data-management platforms through the acquisitions of BlueKai and Krux, but they do not have deeper tools to pull the levers of digital advertising.

Salesforce does however have an elaborate partnership with Google Analytics, which Frank said is one partnership "to keep our eye on. At some point, it seems like there's an overlap between the direction that Google is going and the direction that Salesforce may be going."

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23 Sep 19:57

The age of new Echos is over; the age of Echo accessories is starting

by Chaim Gartenberg

Amazon just threw its big Echo event, and while the company announced a massive slate of hardware that touches almost every aspect of our connected lives, the most interesting part was what wasn’t there — new Alexa hardware. Instead (with a few exceptions, which we’ll get into) most of Amazon’s event was focused on either enhancements to existing Echo products, or offering new ways to expand or extend the Echo into new areas or fields.

The era of new Echos is over

And that’s largely because, at this point in time, there just aren’t a whole lot more form factors or devices that you can really add Alexa to and still be useful. Or, to put it another way: The era of new Echos is over. But the age of Echo accessories is just taking off.

A...

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23 Sep 19:55

Israel's tech scene is growing so fast the country is called the 'Startup Nation,' but a local venture capitalist says it's in danger of losing its entrepreneurial edge

by Harrison Jacobs

Israel Tech Takwin (2 of 4)

  • Israel is often called the "Startup Nation" due to the sheer number of entrepreneurs and tech companies in the country of 9 million people.
  • Itzik Frid, a longtime Israeli tech entrepreneur and the CEO of a startup incubator focused on Arab-led startups, believes that the country will lose its edge if it can't better integrate its Arab minority into the tech industry.
  • While Arabs make up 21% of Israel's population, they currently only make up about 3% of the tech workforce.
  • Frid believes that bringing more Arabs into the tech workforce could alleviate the massive wage gap the population faces and improve the Israeli economy. 
  • This post is part of Business Insider's ongoing series on Better Capitalism.

Israel produces an impressive number of highly successful tech companies for a country with just 9 million people, from social navigation app Waze, which sold to Google in 2013 for $1.15 billion, to autonomous driving company Mobileye, which sold to Intel last year for a whopping $15.3 billion.

Israelis have long lovingly referred to the Middle Eastern country as the "Startup Nation," thanks to the sheer number of entrepreneurs building businesses there, particularly in cities like Tel Aviv.

But some, like Itzik Frid, a longtime Israeli tech entrepreneur and venture capitalist, think the country will lose its edge if it can't better integrate its minorities into the tech scene. Frid is the CEO of Takwin Labs, a venture capital firm and startup incubator focusing on Arab-led startups.

"Honestly I love Israel ... but I'm so fed up with us being so self-content with us as 'the Startup Nation,'” Frid told Business Insider in a recent interview. "As much as we like to think ourselves as a 'startup nation,' everything in the startup scene is happening in the center of Israel."

Frid isn't the only one who thinks so. The Organization for Economic Cooperation and Development said in its 2018 report that Israel needs to better integrate its Arab-Israelis or risk economic stagnation and declining living standards for all of Israel.

While Arabs make up 21% of Israel's population, they currently make up only 3% of the workforce in the tech industry. And there is a huge wage gap between Jews and Arabs in Israel, with the average Arab making 58.6% of the average Jew in 2015.

Israel Tech Takwin (4 of 4)

Much could be done to close that gap and improve the Israeli economy, Frid said, by getting tech companies to hire and cultivate Arab talent.

"Put aside the fact that they are a minority and we need to encourage them, Israel’s economy would benefit by around $60 billion a year. If we need an incentive to do this, that’s one," he said.

The government has taken steps to remedy the issue. As part of a law called Resolution 922, a $4.3 billion five-year plan for the Arab sector passed in 2015, funding was increased for Arab business centers and accelerators and the government plans to invest $25.6 million in small and medium-sized Arab businesses.

The government has also pledged to fund 30 months of salaries for Arab employees if a company hires five or more people from that population. The Innovation Authority, the office charged with developing the science and tech industries, said it was expanding grant and support programs for Arab entrepreneurs.

Nearly all of the tech companies in Takwin's portfolio have received grants or seed funds from the Innovation Authority. The larger problem, as it is for most startups, according to Frid, is the funding companies need a year or two down the line.

Fixing that issue, and the larger issue of bringing more Arabs into the tech workforce in general, will likely come down to the industry as a whole doing more to hire and cultivate Arab talent and to provide more funding to Arab-led startups.

SEE ALSO: A legendary Israeli venture capitalist explains why anyone against cooperation with China is 'crazy'

DON'T MISS: The 25 coolest tech companies in Israel

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20 Sep 22:26

Facial recognition scans are expanding to Delta flights in Atlanta International Airport

by Shannon Liao

Delta will soon use facial recognition for international flights at the Hartsfield-Jackson Atlanta International Airport later this year. Biometric face scanning will be optional, meant as an option to save travelers time from checking in, as spotted by TechCrunch.

Those who don’t want their faces scanned could always opt out, but the option is only given to US citizens. Visitors will need to be scanned as a security measure. The data will be collected and stored for two weeks, although exit records will last for over a decade for citizens and green card holders, and over seven decades for visitors.

Facial recognition is coming to many more airports

The Delta expansion is only the latest in a wider rollout of facial recognition-powered...

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20 Sep 20:25

Amazon Fire TV Recast hands-on: a very smart and elegant DVR for cord cutters 

by Dieter Bohn

I just got a quick demo of the Amazon Fire TV Recast. It’s a shoebox-sized thing you can put in your home to have a DVR that works with over-the-air channels that it receives via antenna and displays on your Fire TV (or Fire tablet). Like the Slingbox back in the day, the idea behind the Recast is to allow you to watch both live TV and stuff that you’ve recorded from anywhere.

There have been a million different weird takes on how to get TV content to act more like streaming content, so I should probably slow down a bit and explain exactly what the Recast is and how it works.

Fundamentally, you should think of it as a screenless hard drive attached to a TV antenna. (You’re going to need to buy a separate Fire TV to really make it work.)...

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19 Sep 21:35

Einstein Voice gives Salesforce users gift of gab

by Ron Miller

Salespeople usually spend their days talking. They are on the phone and in meetings, but when it comes to updating Salesforce, they are back at the keyboard again typing notes and milestones, or searching for metrics about their performance. Today, Salesforce decided to change that by introducing Einstein Voice, a bit of AI magic that allows salespeople to talk to the program instead of typing.

In a world where Amazon Alexa and Siri make talking to our devices more commonplace in our non-work lives, it makes sense that companies are trying to bring that same kind of interaction to work.

In this case, you can conversationally enter information about a meeting, get daily briefings about key information on your day’s meetings (particularly nice for salespeople who spend their day in the car) and interact with Salesforce data dashboards by asking questions instead of typing queries.

All of these tools are designed to make life easier for busy salespeople. Most hate doing the administrative part of their jobs because if they are entering information, even if it will benefit them having a record in the long run, they are not doing their primary job, which is selling stuff.

For the meetings notes part, instead of typing on a smartphone, which can be a challenge anyway, you simply touch Meeting Debrief in the Einstein Voice mobile tool and start talking to enter your notes. The tool interprets what you’re saying. As with most transcription services, this is probably not perfect and will require some correcting, but should get you most of the way there.

It can also pick out key data like dates and deal amounts and let you set action items to follow up on.

Gif: Salesforce

Brent Leary, who is the founder and principal analyst at CRM Essentials says this is a natural progression for Salesforce as people get more comfortable using voice interfaces. “I think this will make voice-first devices and assistants as important pieces to the CRM puzzle from both a customer experience and an employee productivity perspective,” he told TechCrunch.

It’s worth pointing out that Tact.AI has been giving Salesforce users these kind of voice services for some time, and Tact CEO Chuck Ganapathi doesn’t seem too concerned about Salesforce jumping in.

“Conversational AI is the future of enterprise software and it’s not a question of if or when. It’s all about the how, and we strongly believe that a Switzerland strategy is the only way to deliver on its promise. It’s no wonder we are the only company to be backed by Microsoft, Amazon and Salesforce,” he said.

Leary things there’s plenty of room for everyone and Salesforce getting involved will accelerate adoption for all players. “The Salesforce tide will lift all boats, and companies like Tact will see their profile increased significantly because while Salesforce is the leader in the category, its share of the market is still less than 20% of the market.”

Einstein is Salesforce’s catch-all brand for its artificial intelligence layer. In this case it’s using natural language processing, voice recognition technology and other artificial intelligence pieces to interpret the person’s voice and transcribe what they are saying or understand their request better.

Typically, Salesforce starts with a small set of functionality and the builds on that over time. That’s very likely what they are doing here, coming out with a product announcement in time for Dreamforce, their massive customer conference next week,

19 Sep 21:24

Google had to change Gmail's new Smart Reply responses because its AI kept suggesting 'I love you' (GOOG, GOOGL)

by Kif Leswing

Android

  • Gmail's "Smart Reply" feature suggests quick responses at the bottom of emails. 
  •  "I love you" was often a suggested reply until Google changed it in testing. Another common early suggestion was "Sent from my iPhone."
  • The current version of Smart Reply doesn't often suggest these responses. 

A few days ago, I received a short, effective email in my inbox: "Sounds good!" 

I had to pause. Although that was the response I wanted — I was arranging a meeting — I wondered: Did he really send that, or did he simply hit Google's automated response suggestions at the bottom?

In recent weeks, Gmail's "Smart Reply" feature has been released to an ever-rising amount of the web email service's over 1.4 billion users, meaning that soon a large percentage of the world's population will get access to Google's cheery, direct suggestions when it becomes a default feature next month. 

The actual language of the suggestions is created with machine learning, a family of technologies that is sometimes called artificial intelligence in the non-technical world.

Side By Side v2

Google's software crawls billions of emails on Gmail, and then uses software to suggest phrases drawn from that database that you might want to use to confirm a coffee at 4 PM at Blue Bottle. 10% of responses are generated through the Smart Reply feature, according to The Wall Street Journal

But it hasn't always worked well enough — a director of product management at Google, Ajit Varma, shared some funny early bugs with the Journal

From the story:

Google said an early prototype of the feature had “a propensity to respond with ‘I love you’ to seemingly anything,” forcing it to tweak the algorithm. “You don’t want to respond that to your boss,” Mr. Varma said.

Imagine trying to organize a conference call with a client and accidentally sending "I love you." 

Another funny suggestion the software kept repeating is a nod to Google's neighbors in Silicon Valley, Apple. Apparently, the software thought "Sent from my iPhone" was a good way to respond to emails.

That's the default signature on the default email app on iPhones, so it shows up all the time in Google's data. And Google's machine learning software, as smart as it was, isn't actually a human, so it didn't realize that was a clever bit of branding, and not any kind of useful information. 

Same with "I love you" — while Smart Reply is impressive, it doesn't understand social context yet. 

But the software does learn: Google says that as you use it more, the style and tone will become more personalized to you. 

Sounds good! 

I Love you

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