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14 Apr 16:45

Leadership from within

by Jason Kottke

In recent years, Chipotle has worked to promote their managers from within the company. And the tactic seems to be working.

The common element among the best-performing stores was a manager who had risen up from crew. So Moran started to outline a program that would retain and train the best managers, and reward them to the point where they would be thrilled to stay on.

After Flores expressed his frustration, Moran showed him his early notes for the restaurateur program, which is unique among fast food restaurants in that it ties pay and promotion to how well you mentor people, rather than store sales.

"It was a great meeting but I didn't know what was going to happen. At most companies you meet the top execs and then you never hear from them again," Flores says.

A few weeks after the October meeting, while vacationing in Houston, Flores got a call on his cell from Ells and Moran letting him know that he had been promoted to restaurateur and was getting a $3,000 bonus. Rather than waiting until he returned to Milwaukee to get him the check, it was delivered to him in Houston the following day. At the time his salary was around $38,000, and the bonus was meaningful.

"That's when I knew the company was special," Flores said.

Interesting bits of business wisdom throughout this piece.

Tags: business   Chipotle   food   restaurants
12 Apr 06:13

Jeff Varasano on Baking, Branding, and the Business of Pizza (Part 2)

by Lance Roberts

From Slice

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Jeff Varasano at his pizzeria in Atlanta. [Photograph: Lance Roberts]

Last time, internet pizza legend (and creator of the most famous pizza recipe in the world) Jeff Varasano talked about the challenges of opening a pizzeria and why he's stayed out of the spotlight the last few years. Today, he goes in depth on the power of a brand like Chic-Fil-A, the challenge of finding great employees, and why having great pizza doesn't always matter. Oh, and he's got some pretty frank (and entertaining) opinions about pizza nerds and self-professed foodies.

Bonus: I get a little bit more out of him about his new concept and why he thinks it could revolutionize pizza.

Why do you think airport food has been so sh*tty for so long?

I think the whole concept of a concession is that there's a captive audience. Where are they gonna go, so why put in the effort?

But over time, things get upgraded. You see it with a lot of premium brands. You know, everyone wants to be the Starbucks of pizza or the Chipotle of pizza. It sounds trite, but there's something to that. The interesting thing about Starbucks is that it wasn't just about the coffee. There were a lot of people in the country who made better coffee but the concept was put together so well—how the stores were designed, how they did their logo, the message they put forward about who they were—it's a lifestyle brand. Like, "I'm the kind of person who goes to Starbucks." You can get into almost maddening minutia when you start thinking about this, but ultimately, the coffee and the brand are two totally different things.

For instance, Brett and I made this list about pubs. What is a pub, what is a brewpub, a bar, a dive bar, a microbrewery, a tavern, a gastropub, a club, a lounge, a mega lounge, an ultra lounge, a fast food restaurant, a fancy restaurant...and there were something like forty variations of places you can go to get a drink and some food. Family-style, a chain, quick serve, full serve...it's crazy. But people instinctively have a feeling—it's not like they can articulate it—in that one second they're standing at the airport and see those brand names at the top, everything about that is condensed into that half a second where they're making that decision. It's all right there, it just comes out in a second. And everything is encapsulated in a brand when you're in that sort of environment. Chif-Fil-A, Qdoba, or whatever.

People come off the escalator and look up at the brands and they don't know our name because we're obviously not a household name. 95% of people are not going to come over to say, "What kind of pizza do you have?" or get close enough to look at the pictures we have up. They just glance at us and if they're in the mood for a pizza, they come closer. But most people go for a brand they know. So it's fascinating watching people think and seeing how they perceive these restaurants. There are few airport restaurants that are famous in Atlanta, but not known by travelers: "[James Beard-award winning] Ecco...or White Castle? White Castle!"

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The famous crust with a dash of salami and olives. [Photograph: Lance Roberts]

You almost have to think about your two locations as you would about a Starbucks if you want to be a success.

You do. If you put up a Starbucks a few doors down from a no-name coffee house with better coffee, who do you think would do better?

Starbucks would murder.

It wouldn't even be close, they'd kill 'em 5 to one. The brand name is the shortcut. "I don't know if I like Brand X, but I know I like Starbucks." It's not even a question, it's all about recognition. Now, how do you get to be that point? That's the question. How do you solve whatever problems Starbucks has solved. That's why we're retrenching. We knew we made mistakes in that area and that there were solutions out there for it.

One thing you're very sure about is flavor combinations. How do you balance what the customer wants with what you know tastes good?

We have great red pies and great specialty pies. In the restaurant, people have 5 minutes to read the menu and grasp everything. At the airport, they are looking up at a sign for 1 minute, so they tend to pick the simplest thing. We are selling a lot more "Margherita with Pepperoni" and lot less "Caramelized Onion, Emmenthaler and Capicola." I suspect it's similar at an assembly line pizzeria.

Of course, I would like people to try the specialty pies. I think that's a real strength. Despite the fact that I'm known for all of my work on the crust and the sauce, I think over time I've come to believe that my combinations are unique and some of the best out there. But I'm happy if customers get a red pie, too. Most of these travelers have really never had a great red pie. Someone traveling from Omaha to Miami, connecting through Atlanta, will probably never have the chance to take the subway out to DiFara's. So if they get a Nana's Pizza (my Brooklyn-style pizza, which outsells my Margherita), I'm thrilled.

I was worried that people would go for crazier combinations, and we've added chicken to the menu, which I was initially opposed to, but generally people don't tend to order bad combinations. Every once in a while a guy will get six toppings on a red pie and complain his slice is flopping over, but for the most part, it's lots of pepperoni and sausage and garlic. I train the cashiers and servers to steer people away from odd things and usually they listen. It's not as big of a problem as I thought it would be.

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Fontina and mushroom. [Photograph: David Rams]

The "best pizza" list on your site hasn't been updated for a while.

No. Because I've been stuck working.

What does your top-three look like right now?

I haven't had a compelling reason to change them, which makes sense because they've been in business for a long time. I still love Johnny's, and that's a controversial pick because some people are like, "Why did you send me there?" I still think it's awesome, but not every person who went there agreed. I still love Modern, in New Haven. I do think Luzzo's quality has declined, so I'd say Patsy's third. Louie and Ernie's comes to my mind a lot, too, as does DiFara's, of course. My last trip to New York was this past fall. I had about 8 or 9 pizzas and, honestly, I was supremely disappointed. The flavor profile of these new Neapolitan purists' pizzas is not as good as some of the old-school New York and New Haven places.

Why do you think we had that Neapolitan boom, then? And do you think it will continue? I feel like the bubble burst a couple years ago and there's something else coming.

I think it happened because of the internet. The internet discovered pizzamaking.com, my site, and, of course, Slice. We got enamored with it, pushed it...and it happened. I definitely think Neapolitan got pushed because it was the original. There's something about it being more authentic. And there's something extreme about it that everyone likes, too. Everyone is attracted to it. "Oh, you bake in two minutes? I bake in one minute." "Oh, you bake in one minute? I bake in 45 seconds." "You bake at 900 degrees? I bake at 1000." There was definitely a "boys and their toys" attitude about getting ovens hotter and getting pizza more authentic, more leopard spotting, all that. It wasn't necessarily about just tasting better, it was just getting it more authentic.

First it was, "I'm getting my water from New York," and then it became, "I'm getting my sea salt from some little old lady in Capri who smuggles it in her bra," you know what I mean? It became a way to be competitive. "You're not VPN certified? Oh, I am, I'm authentic." It just became a competitive quest for a lot of things that could be compared online...but at the end of the day, you can't taste over the internet.

If we all rolled up our ovens and had a taste-off, which we can't do because we're so spread out, then the competition might be on a different plane. I can compare ingredients, equipment, temperature, time...all these things that can't be tasted. And those things became the fascination.

Don't get me started on VPN...

I know and you know that if we see a place called VPN-certified or Neapolitan pizza, it doesn't mean there's good pizza. It guarantees there's a foodie inside or some wannabe foodie, and that's sort of it. I don't know if the pizza's going to be awesome.

Honestly, if I see VPN now, I know I'm not going to get a special pie. I know people learn technique, but it feels more like a club where you get a participation certificate to put on the wall.

I saw the same thing on pizzamaking.com. I like it but some of people there are the same ones you'd see on World of Warcraft. They've moved on to become foodies. They're obsessed about certain things; of course, I was too, but I was obsessed about the flavor. I wasn't really obsessed about doing it for the sake of checking the box or being more extreme than the next guy.

When I did ninety-nine percent of this stuff, I wasn't in communication with a single person. I didn't start going online until after I had finished, I was really just doing it for flavor and the food, not to compare RPMs on mixers.

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Jeff Varasano and his food operations manager Willie Medina. [Photograph: Lance Roberts]

You aren't making a ton of pizzas these days, mostly because you're so comfortable with your staff. What do you look for when you're hiring someone?

The bottom line for employees? I'm looking for people who want to grow with the brand. It really is that simple. People want to be part of something that's quality. I want people who really want to do good work and who take pride in what they do. Every one of my managers started off at a base level. My current kitchen manager who's running both of these units, he started off on the line. You're looking for people who want to have a leadership role and can do more.

Someone pointed this out to me. You hire people based on their resume. "Oh, you have skills doing this and that." But you never fire people because they didn't live up to their resume or because they can't do some task they said they'd be able to do before you trained them. You only fire people because of their attitude. Either they're not paying attention, they don't care, they're sloppy, moody, they're on their phone, they're late...that's why you fire people. So you might as well hire for that. Do it based on attitude. Pizza training is not complex. But it's exacting to do it right all the time. And you can teach that.

You're the third straight former IT guy turned pizza savant that I've interviewed. Is it that pizza is kind of a science that process-oriented guys just excel in?

I agree with that. Pizza is very much an experiment in progress. You're always trying something different and you have to know what the things are to try. There are a lot of people who can follow a recipe but could really never change a process, and if you're not process-driven you can't improve...a perfect example is that thing I did with the prep line. I've been asking people for years to reset the line, and nobody wanted to think it through. And then I worked the line for a few days and got to see all of the fixes. It changed everything.

What's been harder? Learning how to make great pizza or learning how to run a business? And would you recommend it to other amateurs with a passion?

People were telling me for years I should open up a pizzeria, long before the website went viral. But I would never, ever, ever, ever have launched a business if the website hadn't gone viral. I had already kind of built the brand and I was getting fan mail from all over the world before I even thought of doing it. If I hadn't had that? If it was just my friends telling me I make great pizza, I would never have opened the business. And I wouldn't recommend that anyone does. I really wouldn't. It's difficult. It's a tough business.

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Ben Kessman, Oscar Trapala, Willie Medina, Saul Robles Soto, and Rosemary McBride at the Peachtree location. [Photograph: Lance Roberts]

So business was exponentially harder?

I would say so. We opened right as the economy was at its worst and we've seen tons of places go out of business around us. I don't know what your experience has been with pizza shops, but I know in general so many restaurants come and go. Do you see a lot of pizzerias disappearing?

In Los Angeles there have only been a couple of note, but nationally there have been some closings I've been surprised by. Actually, there was this one place in LA, Urbano, which had this swanky place downtown. They were definitely one of the better pizzas in the city, and they lasted about a year and a half.

Wow.

There are a bunch of places opening up out here that I can see having trouble, and then there's all the fast-casual openings. Speaking of which...we've talked a little about that before, is that anything you want to touch?

I don't want to talk about fast-casual. I do want to say that once we open our new concept, everyone's going to copy us.

I'm really not happy with all the teasing.

[laughs] Patience...

People come up with a list of things they don't like about a place, and it only takes one or two objections before they're out forever. If you can eliminate all the reasons a person wouldn't want to go to a place, all their objections, and then make the place fun on top of it and add in great food...then you've got something. So we're combining my pizza with fun and all these other elements, and at the end of it, I really think we'll have a place people are going to want to go to all the time.

You know what's frustrating? When I ask people why they go someplace regularly and they can't define it but they use the exact same words. "Why do you go to Chic-Fil-A?" "What do you mean? It's Chic-Fil-A." "Yeah, but why do you go specifically?" "It's Chic-Fil-A." That doesn't mean anything! You go through concept after concept and people say, "Of course you're going to go there, it's Brand X." Okay, that's not really telling me anything. Why does a Cheesecake Factory do five times the sales of a lot of restaurants with great food?

But if you examine it long enough, if you dig down deep enough, there is a reason. And then all of a sudden, you have something.

When it opens I think you'll be like, "I've seen this before, and this before" and you'll be right, but never really all packaged together. And that's the difference between, "I like this but it has this one issue" and being completely packed. A lot of times these things take off because the concept is good, but there's also all these other elements to it. I mean, of course 800 Degrees is packed, it's in a college area. If they had transported it in the same condition to a good, but not great spot, would they have created that buzz?

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The Nucci (Garlic, Olives & Emmenthaler finished with Arugula, Capicola & Herbs). [Photograph: Mia Liquori]

I think there would have been at the start, because everyone wanted to see what Adam Fleischman (of Umami Burger fame) was doing next, but that alone definitely wouldn't have sustained its success.

Or take Shake Shack. If they had opened here in Atlanta, they'd kill. But if they opened without the whole Shake Shack name—everything else the same—Shake Shed instead and Shake Shack... it wouldn't be noticed. The question is, how do you get it to that level where you have widespread brand recognition?

That's funny, the chef at 800 Degrees, Anthony Carron actually partnered up and opened a Roast Beef place Top Round that's basically a slightly more expensive and better version of Arby's, but there's not that much buzz around it. He opened it right around the corner from where the first Umami Burger was and it may be doing okay, but it's not the same thing. At all.

I heard an interview with a guy who wrote a book about why things go viral. He tells the story of some restaurant that opened up and had a big line, but the food was just ok. So why it's packed? There's a restaurant two blocks away that's serving very similar food but it's empty.

Then he gives another example. The SAME OWNERS opened up a place across the street with the same menu and it's empty. Because you can change one stupid little thing and the mojo is gone. It's not the menu, unfortunately.

It is what it is, I guess.

Yes, you have to accept it and get past it, then you can start to really fire on all cylinders. I got to watch this Chic-Fil-A opening because they're right by us at the airport, and it was shocking. You ever have it?

Yeah, I'm not a fan. I don't get it.

I happened to be there all night working on a construction issue, so I got to see their grand opening, which was scheduled for 7 a.m. They had just revealed their sign, so for the first time, passersby knew it was Chick-Fil-A. They opened an hour late, so they put up a rope line to block people from coming. But customers were having none of it. Two of us were standing there behind a closed rope line blocking it off and telling everyone it was closed. But people were like zombies. They ignored us, crawling over and around the line to get a chicken biscuit for breakfast. We had to add two more blockers. That is the degree to which people wanted to go to Chic-Fil-A.

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Another look at a serious Salumi pizza. [Photograph: Broderick Smylie]

You must have asked like 500 people what they liked about Chic-Fil-A, did you ever get a real answer?

Here's how it goes:

Customer: There's no Chic-Fil-A where I live in Michigan so when I come here I have to pack it in.
Jeff: Okay, but what do you like about it?
Customer: I don't know, it's just Chic-Fil-A.
Jeff: Is it the best chicken sandwich you ever had?
Customer: No, but there's none near my house.
Jeff: Do you like it?
Customer: It's okay.

I'm not exaggerating, it's infuriating. Nobody ever gives specifics.

Sooooo depressing.

Yeah, but on one hand you have that, and on the other hand you have the foodies who are equally infuriating. They can be so judgmental and pretentious.

I want to get to the place where people are like, "Oh, it's Varasano's, I want to go there." And there is a pathway to getting there, and that's what I'm on the hunt for. As long as I can keep the pizza quality high, I'd like to make Varasano's as ubiquitous as possible. Everything about the airport made me super confident that we can make great pies en masse.

The one question I ask everybody is what they think the most important part of the pizza process is, the one aspect that has to be perfect if they want good pizza. And I'm sure you're going to say dough, so what's the most important element of dough for you?

I've said this before and people lose their minds when I do, but I think flour is the least important of all the ingredients. I can use use several supermarket brands and make it taste exactly like my pizza now. I could get White Lilly or Gold Medal, and it would be very close. Same with Caputo and all that stuff, I just don't think it's important. Or, more accurately, I think many of these flours are pretty good, as long as you stay away from the ones with additives. What's important is the timing. How long does it mix and how long are you waiting? How's it look, how's the temperature, did you move it in and out in time, is it keeping it's moisture, was it balled properly? Almost anything can screw it up. The other day we had to have some newbies ball the dough and even though everything else was done right, two days later it was a disaster.

But the most important thing is your timing. It's staging, your rest, and your temperature. You have to know what temperature the dough should be at and when it's going to be manipulated and when it's going to rest. After you ball it, do you let it sit out on the counter for two hours, then put it in the fridge, then let it rise for four hours when it comes out? Or do you let it sit out for six hours before it goes into fridge and when it comes out it only needs an hour to rise? These kind of decisions, in the end, are what really affect the quality of the dough.

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A fitting end. [Photograph: Sharon Nord]

You were the Rubik's Cube world record holder at age 14, but one of the most impressive things I've ever seen in my life was seeing you match a clean cube to one that was randomly mixed up. In mere seconds. Do you have to practice and keep your game up or is it like riding a bike?

I don't have to keep my game up because I've been doing it for so long. The first time someone suggested I try it, I think I did it in five or six minutes, but now I'm down to a minute-fifteen, minute-thirty. A layoff may affect the time but it doesn't affect my understanding of the whole thing. It's like second nature at this point.

About the author: Lance Roberts is a writer in Los Angeles.

10 Apr 22:50

How do you fix two-thirds of the web in secret?

by Russell Brandom

When word of the Heartbleed bug first came out, news spread like a fire alarm — but it didn’t spread evenly. The vulnerability was spread across as many as two out of every three servers, which made a standard disclosure impossible. Companies like Google and Facebook got the news early, and were already patched when Monday’s news broke, while others, like Amazon and Yahoo, were left scrambling to protect themselves. But why did some companies have advanced warning while others got left in the cold? How did Facebook find out while Yahoo was left out of the loop?

"Antitrust laws do not stand in the way."

From a certain angle, it seems like picking favorites — so much so that the FTC issued a statement this morning "making it...

Continue reading…

10 Apr 22:49

Project Ara: Google pieces together the first modular smartphone

by Jacob Kastrenakes

While most popular consumer technology has been moving toward simple, seamless objects that are hard to tweak or repair, Google is working on an ambitious idea to create smartphones that consumers can easily change and upgrade by themselves.

Known as Project Ara, these smartphones would begin as simple skeletons that owners would have to flesh out with everything from a processor and display to a cellular radio and camera. Each of these pieces would be sold as a small square or rectangular block, called a module, which can be slid into and out of a phone's skeleton depending on what its owner wants and needs — Google is even expecting to see some nontraditional cellphone parts pop up, such as an incense burner.

Project Ara comes...

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10 Apr 18:14

French employers agree to ban company email after work hours

by Adi Robertson

Four French trade unions and employers' federations have reached a truce over a much-discussed issue in the modern workplace: the slow creep of email and other online distractions outside traditional work hours. French newspaper Les Echos reports that after months of negotiations, the groups signed a legally binding agreement that among other things would require workers to disconnect digitally from work during the rest periods already mandated by law. That means that for 11 consecutive hours each day and a minimum of 35 consecutive hours a week, they won't be checking company email or working on projects remotely. These requirements can be waived under exceptional circumstances, but employers will have to explicitly display the policy,...

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10 Apr 18:11

Walmart plots a low-price takeover of the organic food market

by Vlad Savov

Ask 10 different people to tell you what constitutes organic food and you’re likely to get 10 different answers. Ask them whether organic is better, however, and nine of them will say that it is. That’s the data coming from Walmart’s internal research, which found that 91 percent of the giant American retailer’s customers would opt for organic foods if their prices were lower than they currently are. Never one to neglect market demand, Walmart has acted today with the introduction of a new Wild Oats range that promises to save shoppers over 25 percent when compared to buying better known organic food brands.

The USDA has an exhaustive checklist of conditions to be satisfied by organic produce, spanning the entire course of...

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10 Apr 18:09

Pepsi Will Trot Out ‘Real Sugar’ Sodas This Summer

by Clint Rainey

Still not as good as Coke.

From 2009 to 2012, Pepsi offered so-called Mountain Dew and Pepsi Throwback flavors, made with sugar instead of high-fructose corn syrup. Well, PepsiCo's sales are hurting, and those Throwbacks were a big enough hit that Pepsi's going to offer three sugar-sweetened flavors again this summer: Just so there's absolutely no confusion, they'll be called Pepsi Made With Real Sugar, Pepsi Vanilla Made With Real Sugar, and Pepsi Wild Cherry Made With Real Sugar (but, presumably, not real cherries). [USAT]

Read more posts by Clint Rainey

Filed Under: marketing gimmicks, pepsi, soda








10 Apr 18:07

Hitman Go will be out on April 17 for iOS.

by Jason Schreier

Hitman Go will be out on April 17 for iOS. Square Enix's newest Hitman game is not like its predecessors; this one's a turn-based strategy game, and it'll cost you $5. Android version coming later.

Read more...

10 Apr 17:59

Stephen Colbert to Succeed Letterman on ‘Late Show’

by John Gruber

Dave Itzkoff, reporting for the NYT:

“Simply being a guest on David Letterman’s show has been a highlight of my career,” Mr. Colbert said in a statement. “I never dreamed that I would follow in his footsteps, though everyone in late night follows Dave’s lead.”

He added: “I’m thrilled and grateful that CBS chose me. Now, if you’ll excuse me, I have to go grind a gap in my front teeth.”

Great choice. Should keep Late Show the funniest of the late night shows.

10 Apr 17:53

Former trademarks

by Jason Kottke

From Wikipedia, a list of former trademarks and brands that have become generic terms. Some surprises: Heroin, Videotape, Zipper, Laundromat, Kerosene, Dry Ice, and Escalator.

Tags: language
10 Apr 17:52

Stephen Colbert Will Be The Next Host Of The Late Show

by Ben Yakas
Stephen Colbert Will Be The Next Host Of <em>The Late Show</em> Last week, David Letterman made a surprise announcement that he is planning to retire from The Late Show in 2015. Almost immediately, people began speculating about who could possibly replace him, with Stephen Colbert quickly emerging as CBS' first choice. Today, they've made it official: Colbert will succeed Letterman as the host of The Late Show. Congratulations to everyone who supported #CancelColbert! [ more › ]






10 Apr 16:06

This miniature robotic printer rolls across a sheet of paper

by Adi Robertson

Would you replace your desktop printer with a tiny robot that prints by creeping across a sheet of paper? Zuta Labs, which recently launched the Pocket Printer on Kickstarter, hopes so. The Pocket Printer, fundamentally, is a robotic Ouija planchette containing an inkjet printer head. Place it on a piece of paper, and it will slowly roll across it with an omnidirectional wheel system, printing as it goes. Currently, it can sync with computers, and the team is working on an Android and iOS app; it's supposed to be a printer you can take anywhere, although most people would probably just leave it on a desk in lieu of the standard box.

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10 Apr 16:05

Free Smashburger Alert

by The ML Team
Manhattan’s very first Smashburger location, which anhattans-first-smashburger/”>we told you about back in January, opens today on 33rd btw. 5+6th Ave and to celebrate they’re giving away free classic Smashburgers from 10am to 2pm, and then again from 5-8pm 10am to 8pm.  Limit one per customer. Curious what to expect?  Zach wrote about L.A.’s first location [...]
10 Apr 16:04

City Council Declares Sriracha Factory Smell a Public Nuisance

by Clint Rainey

This won't make the rooster happy.

There's a fresh batch of bad news in Sriracha-maker Huy Fong Foods' battle with the city of Irwindale, California. Last night, the city council unanimously voted to declare the factory's spicy, burning smell a public nuisance; once the council makes it official at its next meeting, this resolution gives owner David Tran's staff 90 days to get rid of the odors, or else the city will find a way itself — presumably something like a big Under the Dome enclosure — and pass the costs along to Huy Fong.

Huy Fong's team seems miffed. The company's attorney calls it a preemptive strike, saying "the city flexing its muscle and thumbing Huy Fong in the eye." According to the L.A. Times, the company has already been working with local authorities to find a solution by June 1, before the pepper-grinding season resumes in August. State officials won't get into specifics on how they think the issue should be resolved, but they do say it's clear more carbon filters would probably fix the smell.

Irwindale City Council Declares Sriracha Smell a Public Nuisance [LAT]
Earlier: Sriracha Factory Ordered to Cease Unneighborly Operations by California Judge


Read more posts by Clint Rainey

Filed Under: trouble in roosterland, california, huy fong, national, news, sriracha








10 Apr 16:02

J&R Closes, May Reopen Someday As "Social Mecca"

by John Del Signore
J&R Closes, May Reopen Someday As "Social Mecca" The massive electronics retailer J&R Music and Computer World closed its Park Row location in Lower Manhattan yesterday after 43 years in business. In a statement on the company's website, owners Joe and Rachelle Friedman announced that they were closing in an attempt to "adapt to the technology, retailing and real-estate trends." Their plan is to "rebuild this location into what we hope will be an unprecedented retailing concept and social mecca." [ more › ]






10 Apr 14:31

Ice Hockey Is Much Better With StarCraft Characters

by Gergo Vas

Ice Hockey Is Much Better With StarCraft Characters

This must be one of the most creative StarCraft II mods out there. Fast-paced ice hockey with StarCraft characters and abilities, made entirely with the game's map editor.

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10 Apr 14:28

Titanfall update with private matches arriving 'later today' [Update: Details added]

by Mike Suszek
Titanfall will receive an update "later today," Respawn Entertainment tweeted this morning. While it didn't offer a full list of details for the update, nor the platforms it will land on, the update will introduce private match support. "Update...
10 Apr 05:24

Nikon tries again with Android cameras

by Jacob Kastrenakes

Nikon is giving Android point-and-shoots another try. Today it's unveiling the Coolpix S810c, a small camera with Wi-Fi connectivity that runs Android 4.2.2. It's the successor to the S800c — Nikon's first Android camera — and Nikon has made a couple of nice changes: aside from the updated (albeit slightly outdated) operating system, it has a larger 3.7-inch touchscreen, a longer zoom out to a 300mm equivalent, and a slimmer body.

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10 Apr 05:19

Mercedes is dominating F1 so far this year

by Jason Kottke

Coming into this season, Formula One made a lot of rule changes: new engines, better turbo systems, two different power sources (fuel & electrical), fixed-ratio gearboxes, etc. The cars had to be redesigned from top to bottom. Whenever a situation like this occurs, there's an opportunity for technical innovation (rather than the gradual improvements that tend to occur when the environment remains mostly unchanged). This year, the Mercedes team built their engines to get more out of the new turbo system than the other teams.

What Mercedes' boffins have done, according to Sky Sports F1 technical guru Mark Hughes, is split the turbo in half, mounting the exhaust turbine at the rear of the engine and the intake turbine at the front. A shaft running through the V of the V6 engine connects the two halves, keeping the hot exhaust gases driving the turbo from heating the cool air it's drawing into the engine.

Aside from getting cooler air into the engine and extracting more power (maybe as much as 50 horsepower), this setup also allows Mercedes to keep drivetrain components closer to the center of the car. It also allowed the team to use a smaller intercooler, which cools off the heated air before going into the engine, compared to the rest of the cars.

And the result so far? Utter Mercedes domination. Out of the three races this year, the two drivers for the Mercedes team (Lewis Hamilton and Nico Rosberg) have three first-place finishes and two second-place finishes (Hamilton had to retire with engine issues in the first race). Mercedes was certainly competitive last year, finishing second, but Red Bull-Renault easily beat them in the points race and one of their drivers finished 1st in 13 out of 19 races. More relevant to the discussion here is how easily these races are being won by Mercedes. In each of the three races, a member of the Mercedes team qualified in pole position, recorded the fastest lap, and beat the other teams' drivers by more than 24 seconds in each case. To put that last stat in perspective, last year the winning team beat the second place team by more than 20 seconds in only three races, with the margin typically in the 3-10 second range.

So yeah, Mercedes is killing it so far. And the other teams aren't happy about it. Shades of the situation over Speedo's LZR Racer swimming suit.

Update: I said earlier that one of the changes was "no refueling during races" which has been the case for a few years now (hence the 2-second pit stop). Also, this video is a great explanation of how Mercedes turbo is designed and how it helps make their car go faster:

(thx, @coreyh & @gazbeirne)

Tags: Formula One   Mercedes   racing   sports
09 Apr 23:22

Is The Beloved Pearl Paint On Canal Street Closing?

by Jen Carlson
Is The Beloved Pearl Paint On Canal Street Closing? Some troubling rumors have been going around today regarding the fate of Pearl Paint on Canal Street, the art supply mecca whose red and white coloring have made it stand out for decades. This is the flagship store, which opened in 1933. Tribeca Citizen noted that the entire six-level, 11,850-square-foot space is on the market, and "from the sound of the listing, Pearl isn’t likely to survive a transition." [ more › ]






09 Apr 23:21

It's always good to see Bruce Wayne kick some ass out of costume.

by Evan Narcisse

It's always good to see Bruce Wayne kick some ass out of costume. Some of that playboy crimefightin' is on display in this new look at the Cold, Cold Heart DLC that due to hit Batman: Arkham Origins this month. There's also a look at the new Batsuit players will use in the Mr. Freeze-focused add-on. Cold, Cold Heart comes out April 22nd.

Read more...

09 Apr 23:15

Adrian Tomine's New York Postcards

by Mark Frauenfelder

Our friends at Drawn and Quarterly have published New York Postcards: 30 Illustrations from the Pages of The New Yorker and Beyond, by Adrian Tomine. It's based on his lovely book, New York Drawings, which I excerpted here.

New York Postcards: 30 Illustrations from the Pages of The New Yorker and Beyond






09 Apr 20:20

A German Company Is Printing Food For The Elderly

by John Biggs
bio-1 A German company, Biozoon, is working on a 3D-printed food extruder that creates food that literally melts in your mouth, allowing elderly patients with dysphagia - the inability to swallow - to eat without choking. Read More
09 Apr 20:10

Facebook will turn off messaging in its mobile app, forcing you to download Messenger

by Ellis Hamburger

Facebook's plans to become an empire of mobile apps got a little more interesting today as the company began notifying users in a few European countries that in two weeks, they won't be able to message friends through the Facebook app anymore. They'll need to download Messenger for iOS or Android to do so, the company's popular chat app. The messages button will remain in the Facebook app, but will boot users out to Messenger when tapped.

Continue reading…

09 Apr 19:15

Your reality is actually 15 seconds long

by Arielle Duhaime-Ross

The present moment, as you are experiencing it this very instant, is directly influenced by the previous 15 seconds of your life, reports Quartz. Researchers from MIT and the University of California, Berkeley, have dubbed this phenomenon the "continuity field," and according to a study they published last week in Nature Neuroscience, this effect could provide valuable background on how we pay attention to the task at hand — as well as how we don't.

Continue reading…

09 Apr 19:15

The Real Beauty Of Twitter’s New Profile Page

by Dan Frommer

Twitter’s new profile page — more photos, featuring your best tweets, etc. — isn’t really about copying Facebook or making a simple service more cumbersome. Rather, it seems to be about establishing your Twitter page as your main profile page on the entire Internet. And that I’m excited about.

In my case, no address on the web offers a better picture of who I am than my Twitter stream — not my LinkedIn profile, not my Facebook profile, certainly not my two infrequently updated blogs, nor any biographical page from previous jobs. I’ve never set up an About.me page, and probably never will.

But linking someone to my current Twitter page is also a waste: Beyond the Follow button and two-sentence bio, there isn’t much utility there. My visible tweets, sorted by recency, are mostly out-of-context replies to other people. No one is going to get the right idea about me by reading those.

But it’s easy for Twitter to fix this, and it seems to be on the right page. The most obvious things to display at the top of my ideal Twitter profile are some of my best tweets, whether they’re picked by me or by Twitter’s algorithms. (If you’ve ever seen Twitter’s analytics feature, you can already filter your stream to identify “good” and “best” tweets.) Twitter could also highlight the most popular links I’ve shared, my best photos, and maybe even my most interesting followers or the people I chat with the most.

That’s a page worth sharing, and one worth referencing as my homepage/profile page across the Internet.

09 Apr 17:54

Drones on demand

by Jason Kottke

Gofor imagines a future world where drones are cheap and ubiquitous. What sorts of things would we have personal drones do for us? Follow us home in unsafe neighborhoods? Personal traffic copters? Travel location scouting?

How long before someone uses a personal drone for the same purpose as the US government? Just think how easy and untraceable it would be to outfit a drone with a weapon, shoot someone, and then dump the drone+weapon in a lake or ocean. When it happens, the reaction will be predictable: ban personal drones. Guns don't kill people, drones kill people, right?

Tags: drones   guns
09 Apr 17:44

The Dinosaur Hunting Game of Your Dreams

by Patricia Hernandez

The Dinosaur Hunting Game of Your Dreams

In a world where dinosaurs roam the earth, the biggest threats players will face might not be fearsome creatures like a T-Rex, but rather the cruel hearts of other hunters.

Read more...

09 Apr 17:42

Saints Row's Johnny Gat signed up for Divekick: Addition Edition

by Sinan Kubba
In why-the-hell-not news, Johnny Gat of Saints Row fame is the newest combatant to join the ranks of Divekick: Addition Edition. The Steelport gangster first arrives in the two-button fighter's PS4 and Xbox One versions, before cruising "shortly...
09 Apr 16:07

Suttonomics: Is Jean-Georges Our Cheapest Four Star Restaurant?

by Ryan Sutton

jean george real cost again for greg final.png

New York Times food critic Pete Wells reaffirmed his paper's FOUR STAR rating of Jean-Georges yesterday, an accolade Ruth Reichl originally bestowed on the Central Park South institution in 1997. Things weren't as expensive back then; Jean-Georges offered an a la carte menu at the time, and the seven-course tasting was just $75.

That works out to $110 when you adjust for inflation — still tons lower than the current price of JG's seven-courser, which clocks in at $198. So if you bring a dinner date, and you should, because it's Jean-Friggin-Georges, you'll end up spending nearly $700 after wine pairings, tax, and tip.

No, that's not cheap by REAL PEOPLE standards. But among New York's small crop of ambitious restaurants with either three-Michelin stars or four New York Times stars, Jean-Georges is in fact the cheapest, baby, if you go by the starting price of the set menu. Play your cards right and two of you can get in-and-out for under $300.

Dinner at Jean-Georges starts at $118 and that gets you three savory courses plus dessert. That's a lower entry-level price than Sushi Nakazawa ($120), Daniel ($125), Del Posto ($126), Le Bernardin ($135), Eleven Madison Park ($225), Brooklyn Fare ($255), Thomas Keller's service-included Per Se ($310), or Masa ($450) — though to be fair the longer tasting options at Del Posto and Le Bernardin are more affordable than at JG.

Prices go lower at most restaurants during lunch, but at Jean-Georges, they go CRAZY EDDIE LOW. Two courses will run you $38; add-on additional courses for $19 each, or order dessert for $12. And the best part is the lunch menu offers many of the same dishes as dinner — the salt and pepper sweetbreads, the foie gras brulee (for a $10 supplement) or even the famously BADASS tuna ribbons in a ginger marinade.

So bring a buddy and do three-courses each plus dessert and the two of you will be out just $178 after tax and tip, which is $126 less than you'd pay at dinner. Throw in a few half-glasses of wine apiece and you should be able to sneak out for under $300, or heck even $250 if you keep things respectable, playa.

Now here's the thing. Any restaurateur who discounts too heavily during off-peak hours risks alienating the prime-time clientele; "You mean I get the same meal for $10,000 less at 6 a.m.?" But Jean-Georges somehow manages to strike the right balance, retaining the intrinsic value of his dinner price despite the INSANE lunch deal. That's partly achieved by the fact that JG offers more selections and fewer supplemental charges in the evening hours.

So give THE MAN credit where credit is due. The place is never empty at any time, or at any price.
All Jean-Georges Coverage on Eater [~ENY~]