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05 Nov 00:15

Dan Cederholm on Refining the Dribbble Logo

by John Gruber

Dan Cederholm:

At small sizes, few will even notice the change, but it feels good having a more refined version in place now, knowing that’ll it hold up to whatever it needs to going forward. Also, the nice thing about refining as opposed to redesigning is that the old and new can easily coexist (temporarily of course).

So subtle, so nice. (Via Brand New.)

05 Nov 00:10

In Climbing a California Peak, the Challenge Is Finding a Place to Park

by By CAROL POGASH
Every Saturday and Sunday, 1,500 to 2,000 people come to climb Mission Peak. However, there are only 42 parking spaces.
04 Nov 23:58

Hungry City: Doughnuts in New York City from Carpe Donut NYC to Pies 'N' Thighs

by By LIGAYA MISHAN
In New York, a proliferation of styles and shapes threatens to capsize the whole idea of a doughnut.
04 Nov 23:11

Animography

by Khoi

Webster by Animoto Animography is a type foundry specializing in the combination of motion and typography. They sell a variety of animated typefaces that are geared towards motion designers and video editors. Naturally, each one comes with a nifty promo video showing the typeface in action, like this one for Webster: Here’s one for Anodine. This one for…

Advertise on Subtraction.com.

04 Nov 23:05

An Illustrated Cross Section of Hong Kong’s Infamous Kowloon Walled City

by Johnny Strategy

An Illustrated Cross Section of Hong Kong’s Infamous Kowloon Walled City illustration Hong Kong history architecture

An Illustrated Cross Section of Hong Kong’s Infamous Kowloon Walled City illustration Hong Kong history architecture

An Illustrated Cross Section of Hong Kong’s Infamous Kowloon Walled City illustration Hong Kong history architecture

An Illustrated Cross Section of Hong Kong’s Infamous Kowloon Walled City illustration Hong Kong history architecture
View a full-resolution version of the map.

The Kowloon Walled City in Hong Kong was built gradually—building on top of building—over time. Without a single architect, the ungoverned and most densely populated district became a haven for drugs, crime and prostitution until it was demolished in 1993. Photo documentation of the site exists but for the most part much of the inner-workings of the city remained a mystery.

Perhaps due to its proximity, Japan, in particular, developed a keen interest towards Kowloon. Its demolition in 1993 was broadcast on national television. But watching the footage, what most spectators didn’t realize was that up until the night before demolition a team of Japanese researchers were taking precise measurements and documenting the vacated city. Their findings were compiled into a book that, among other things, featured this panoramic cross section of the city depicting what life was like inside. You can read more about the book on Spoon & Tamago, and if you look hard enough, a few rare copies of it are available online. (via deconcrete)

04 Nov 22:11

EA Gives Up On Dawngate, Their Take On League of Legends

by Nathan Grayson

EA Gives Up On Dawngate, Their Take On League of Legends

Dawngate, EA's attempt at snatching the MOBA crown from League of Legends and DOTA 2, is exiting this world as quietly as it entered. Today EA abruptly announced that the game is shutting down in 90 days.

Read more...

04 Nov 22:08

Grand Theft Auto 5 commits to first-person on PS4, XB1, PC

by Xav de Matos
When Grand Theft Auto 5 launches on PS4 and Xbox One on November 18, it will bring a new perspective to crime. Rockstar Games has revealed GTA 5 will indeed feature an oft-rumored first-person mode in both single-player and online sessions. The new...
04 Nov 22:07

You're Probably Paying Too Much for White Truffles in Restaurants

by Ryan Sutton

Welcome to Suttonomics, where Eater Data Lead Ryan Sutton looks at facts, figures, and interesting data across the restaurant industry. This week, Ryan takes a look at why diners might be overpaying for white truffles, a seasonal autumn delicacy from Alba, Italy.

Every year from late September to December, chefs throughout the world perfume their dining rooms with white truffles from Alba, Italy. White gloved wait captains traditionally shave the pricey petals, famous for their pungent aroma, over buttered pasta, potatoes or risotto. Because the tartufo bianco is so expensive — a single portion can easily cost well over $100 in New York — here are five things you need to know before ordering them in a restaurant..

1. You might get a discount when truffle prices go down. But you probably won't.

It's been a good year for truffles, with heavy summer rains producing a 30 percent larger crop than usual, Bloomberg News reports. As a result, wholesale prices are down anywhere from 6 percent - 29 percent from the same week last year, and anywhere from 36 percent - 52 percent down from the same week in 2012. In other words, a 100 gram truffle that cost $260 at wholesale two years ago might fetch $130 today.

So kudos to a select group of restaurant for cutting prices this year. At Daniel, truffles are $60, $120 or $190, down from $80, $140 and $220 in 2013. At Marea, where 7 - 8 grams of shaved truffles over risotto cost $149 last year, diners will now pay $100 for the same a la carte portion size. And at Recette, chef Jesse Schenker says the falling price of truffles has prompted him to increase the portion size from 4.5 grams to 6 grams, while maintaining last year's price of $80.

Thing is, not all restaurants are lowering prices. Culinary establishments who haven't changed their truffle prices include Babbo ($80 over an egg, $120 with pasta), Maialino ($50), Del Posto ($120-$240), Burger and Barrel ($56), and Per Se, which has charged $175, service included, since at least 2010, even as wholesale prices have trended lower over the past three truffle seasons. Le Cirque, in turn, is asking more than last year, charging $150, up from $120 in 2013.

"I think we need a new vendor!" exclaimed Del Posto general manager Jeff Katz when I informed him that truffle prices were largely down this year. Katz says he has no plans to lower his prices. Mario Batali, in turn, tells Eater that he's paying the same prices as last year for the truffles he's using at Babbo, around $1600 - $1800/lb.

A spokesperson for Maialino says the restaurant "keeps the supplement cost consistent, meaning if the cost of truffles goes up, the supplement stays the same; if the cost goes down, the supplement stays the same." That rep adds that truffle sales "are minimally beneficial to the restaurant – it’s not something that the restaurant makes much money on, it’s really there to provide a luxurious experience to the guest." A spokesperson for Le Cirque did not respond to Eater's inquiry as of publication time.

The NoMad hasn't changed its truffle prices this year, but the Michelin-starred venue deserves credit for having cut its pricing in 2013 to $89 for 8 grams over pasta — a great deal — down from $115 for 3 grams in 2012 — not a great deal, but not out of line with the market that year.

2. You often don't know how much you're getting.

When it comes to caviar, good restaurants often weigh out portion sizes in the kitchen, or even send out the product in its original tin as a sign of transparency; you know you're getting 50 grams because it says it right there on the packaging. That level of measurement is more difficult with truffles because part of the joy of this delicacy is inhaling the aroma of the petals as they're shaved tableside. So choose restaurants where you know you're getting a good, consistent portion. Allow me to recommend Per Se, where the aggressive shavers don't stop until your entire bowl of risotto is covered with around 10-12 grams of truffles.

3. Restaurants don't always display their white truffle tasting menus online.

I found three New York white truffle tasting menus while researching this column: Babbo ($300), Bouley ($450) and Daniel ($595). None of those restaurants list the courses of their white truffle tastings online, and only Babbo actually lists the price, which is unfortunate as some of us tend to plan out these expensive experiences in advance. When I anonymously called up Bouley and asked how many (or what type of) courses were served as part of the white truffle tasting, a manager wasn't helpful. "It depends. We can make it larger, with fewer courses, or we can make smaller portions, with more courses." With respect, "It depends" is not a sufficient answer for a $450 menu.

4. Some restaurants require you to do mental arithmetic to figure out the cost of truffles.

I'm not going to name names, but certain restaurants like to price truffles by gram instead of by portion to make the dish seem cheaper; "$14 per gram" is a heck of a lot easier on the eyes than, say $84 or more after all the shaving stops. Okay I'll name names: Benoit.

5. You can totally enjoy them at home for less.

When you buy a $61 dry-aged strip from Minetta Tavern, you're not just paying for the product, you're paying for the luxury of having someone source a USDA Prime cut of beef that's unavailable in your local supermarket. You're paying for a cook to transform that raw meat into a steak using a broiler you can't afford and using techniques you're unfamiliar with. That's why you pay $61.

But with truffles, you're paying for someone to shave an expensive ingredient (that you can buy for less at a gourmet market) over a plate of pasta (that you could cook yourself without fail). That means truffles, unless a restaurant is selling them at cost, can feel like a pure arbitrage play, like the markup on alcohol or wine. So as much as it's nice to enjoy these luxuries in nice restaurants, allow me to suggest picking a 28 gram truffle from Eataly for about $168, and you'll have enough to feed three.

p.s. Here's the white truffle tasting menus from Babbo, which a representative from the restaurant was nice enough to send via email.

BABBO.0.jpg

And see below for Daniel's $595 white truffle tasting, which a spokesperson for the restaurant sent via email.

DANIEL.0.jpg

04 Nov 17:19

Spectacular Paper Pop-up Sculptures Designed by Peter Dahmen

by Christopher Jobson

Spectacular Paper Pop up Sculptures Designed by Peter Dahmen pop up paper documentary

Spectacular Paper Pop up Sculptures Designed by Peter Dahmen pop up paper documentary

Spectacular Paper Pop up Sculptures Designed by Peter Dahmen pop up paper documentary

While studying graphic design in college, German artist Peter Dahmen was given the assignment of creating a 3D object out of paper. He soon realized a small problem. Regardless of what he designed, there was no safe way to transport it to class on his daily train commute. Instead of risking damage to his project, Dahmen devised a way to make his paper sculpture fold flat like a pop-up book, a fateful decision that changed the course of his life. He enjoyed the challenge so much that be became obsessed with creating more elaborate designs, eventually leading to a full-time career as a paper engineer.

Filmmaker Christopher Helkey recently sat down with Dahmen as he demonstrates some of his more incredible paper sculptures, many more of which you can see on his YouTube channel. If you liked this, also check out Matthew Shlian.

04 Nov 16:08

CurrentC retailers will block Apple Pay for 'months, not years'

by Chris Welch

The exclusivity deal that's preventing retailers like CVS and Rite Aid from accepting Apple Pay is set to expire within "months, not years" according to Dekkers Davidson, CEO of Merchant Customer Exchange (MCX). Davidson revealed the timeframe in an interview with Recode. MCX is working on its own mobile payments solution, CurrentC, which will start showing up at dozens of retail chains like Walmart, Best Buy, Kmart, and CVS next year. An exclusivity window is needed to allow "breathing room" during CurrentC's development, claimed Davidson. Using CurrentC's app sounds clunkier and slower than Apple Pay, but the service — built by this consortium of huge retailers — lets consumers tap into loyalty rewards programs and coupons. That's one...

Continue reading…

04 Nov 15:26

Is It Time to Topple Tipping? Adam Platt Tries (and Fails) to Go Gratuity-Free

by Adam Platt

Not long ago, I spent several pleasurable days wandering the clean, well-ordered streets of Singapore. Aside from being a fantasyland for lovers of street food (the reason for my visit), the little city-state on the tip of the Malaysian Peninsula is known as the world capital of crackpot, Bloombergian-style nanny-state initiatives. It is illegal to not flush a public toilet in Singapore (the punishment is a steep fine), or to wander naked in your apartment without the shades drawn. But like lots of New Yorkers who are conditioned, when they travel, to desperately scatter the extra change in their pockets to an array of puzzled doormen, cabbies, waiters, and touts, what I noticed most about Singapore was the strange, blissful absence of tips.

Tipping is not illegal in Singapore, but, like almost everywhere else in the world except the U.S., it’s not actively encouraged either. The bellhop at my hotel did not loiter expectantly, waiting for his extra $5. There were no tip jars cluttering the counters of the noodle stands I visited, and instead of tips, sit-down restaurants generally added a 10 percent service charge to my bill. When I timidly offered an extra couple of bucks (the equivalent of roughly 50 cents in U.S. currency) to the cabbie who drove me in from the airport, he practically shook my hand with gratitude. “Thank you, sir,” he cried, “but remember, here in Singapore, tipping is not required!”

Emboldened by this curiously bracing experience, I decided to conduct a rash experiment when I returned home to the tipping capital of the USA, and therefore arguably of the entire universe, New York City—which also happens to be in the midst of a genuine tipping mania. I would try to dispense cash based on merit rather than out of obligation, or macho self-satisfaction, or that hovering, vaguely conflicted sense of guilt that many of us neurotic New Yorkers feel when it comes to reaching into our pockets for an extra buck or two. I would not tip taxi drivers unless they were efficient and courteous. I would not leave errant change in the tip bucket of my local barista (or flower stand, or taco shop) just because the tip bucket was there. Most scandalous of all, I would not automatically leave the ritual 20 percent gratuity in restaurants, even though I’m usually on an expense account and often leave more than that.

On the first morning after my new resolution, I avoided the garage guy and the barber, and managed to stifle the reflexive urge to scatter coins in the buckets at my local coffee shop. My first taxi of the day was driven by a grim-faced gentleman named Mr. Arip. The air conditioner in Mr. Arip’s cab was broken, and unlike the loquacious cabbies of Singapore, he drove along the rutted avenues in stony silence. When I declined to tip him on a fare of $10, he glared at me so furiously that I looked down at my shoes and exited the cab while ­pretending to natter on my cell phone.

At the restaurant that evening, my companions and I were seated at a cramped little table next to the clamorous bar. As our meal progressed, the noise level rose, time dragged between courses, and one dish we ordered never arrived. But when I wondered out loud whether these challenging conditions were grounds for less of a tip, or even no tip at all, my fellow diners looked at me with quiet horror. “I think our waiter is very nice. I think you should leave her a big tip,” one of them said in the tone my mother used to use, long ago, when she wanted me to finish my peas. So when the bill arrived, I did what New Yorkers are conditioned to do in this increasingly anxious, tip-saturated age. I took out my pen, calculated the usual 20 percent, and meekly signed the check.

A friend of mine, whose views on America’s current tipping epidemic have been shaped by long hours spent slaving for an hourly wage in professional kitchens around town while the glib, glad-handing servers in the front of the house pocket the lucrative tips, has a phrase for this kind of sheepish, counterintuitive behavior. “You’re a tip zombie,” he says. “It’s like a disease. We can’t help ourselves.” Never mind that studies have shown that tipping rarely results in better service (if you want the royal treatment, tip very, very well before dinner or while checking into your hotel) or that it’s arguably racist (studies have also shown that nonwhites make less in tips) and sexist (women make better tips than men, but, according to a report by the Restaurant Opportunities Center United, 90 percent of them are harassed for their trouble). Never mind that many economists regard tipping as inefficient (according to another report, by the Community Service Society, New York State employees in tipping professions are much more likely to live below the poverty line than those who aren’t). Americans are powerless when it comes to the ancient, seductive, institutionalized myth of the 20 percent tip.

Not so very long ago, 10 percent was the ritual amount New Yorkers left on top of their restaurant bills, but many big-city high rollers now consider 20 percent to be a little cheap. At my favorite neighborhood coffee shop, Joe’s, there used to be one tip jar brimming with dollar bills, but now there are two, one where you order and pay, and one where you pick up your $4 iced latte. “I don’t remember seeing tip jars at a hot-dog stand when I was a kid growing up in New York, but now they’re everywhere,” says Steve Dublanica, who worked for years as a waiter and runs the popular industry website Waiter Rant. Dublanica has also spied tip jars in casinos and even in the men’s-restroom trailers at county fairs. “Tip creep” is his name for this phenomenon, which he says tends to happen, historically, when times are tough. As corporations scrounge for profits and the explosion in low-paying service jobs spreads through the post-crash economy (low-paying service positions accounted for 44 percent of recovery job growth), it’s creeping across the country, too. The Marriott hotel chain recently joined an education campaign (fronted by Maria Shriver) to teach guests appropriate tipping practices for their legions of housekeepers, presumably in lieu of a wage hike. Envelopes are Marriott’s preferred method for extracting gratuities, but every few weeks there seems to be another salvo of easy-swipe technology that makes it simpler than ever to part, semi-voluntarily, with a few extra bucks. According to data collected by the city’s Taxi and Limousine Commission, after credit-card machines were installed, the new technology resulted in riders’ paying a 22 percent credit-card tip, on average, compared with 10 percent when cabs were cash only. If you ride with Uber, you’ll find a service fee already baked in. A start-up called DipJar, now in use around town, lets you swipe your credit card in lieu of dropping some change into an actual tip bucket. Starbucks now has an iPhone app that has its own “digital tip function,” which will remind customers after each purchase to “share your appreciation for your favorite baristas.”

Nowhere, however, is this endlessly mutating ecosystem of gratuities and handouts more conspicuous or controversial than in the Byzantine world of full-service restaurants, which in recent years has become a battleground in America’s great tip debate. Or so it occurred to me when I spent the evening, not long ago, hanging around the dining room of a popular Manhattan establishment that—thanks to the complex legal ramifications that surround tipping in New York—we’ll call Buzbie’s.

In exchange for giving the wait staff access to the evening’s lucrative tip-pool bounty (which tonight will total $2,467 on sales of $12,830, plus a possibly undisclosed amount of cash), the owners of Buzbie’s are allowed to pay their front-of-the-house employees—like the bartender, whom we’ll call Keith, and the gregarious part-time actress, whom we’ll call Sophie—$5 an hour for their first 40 hours of work per week, or $3 below minimum wage. (Tip pools tend to pop up at higher-end restaurants; elsewhere, servers simply pocket what they bring in.) This so-called tip-credit law, which was passed during the ’60s in a halfhearted attempt to extend the minimum wage to the hazy, underground, billion-dollar world of the tipped professions, is fraught with all sorts of legal, moral, and political complexities. This hourly wage varies from one tipping profession to the next, and some states allow it while others, like California, don’t. The tip pool can be divided up only by employees who deal directly with tipping customers, which opens up restaurant owners to class-action lawsuits if the tips aren’t handled properly and leaves the increasingly prominent and restive kitchen-slave community out in the cold.

With the rise of the tattooed TV chef over the past decade, however, a backlash has been brewing. Several high-profile restaurants, like Thomas Keller’s Per Se, have gone to a European-style service-charge model. Sushi Yasuda in midtown has done away with tipping altogether. In an impassioned anti-tipping screed in the Times last year, restaurant critic Pete Wells called the standard tipping practices at most restaurants “irrational, outdated, ineffective, confusing, prone to abuse and sometimes discriminatory.” Non-tip-pool restaurants have begun popping up around the country, not just in tony places like Berkeley (Chez Panisse) and Lincoln Park (Grant Achatz’s Alinea), but in such towns as Newport, Kentucky, where Bob Conway, who owns dozens of T.G.I. Fridays, has taken the radical step, at his new non-tip, beefcentric establishment called Packhouse Meats, of paying his servers $10 an hour, or 20 percent of their food sales per shift.

The owner of Buzbie’s says he’s aware of the grumblings emanating from the kitchen (his chef is a co-owner), but he compares putting together a talented wait staff to casting a movie, and he’s wary of disrupting that alchemy. But even if he wanted to, it’s not technically legal in New York to charge a blanket service rate for fewer than eight people, and such a change would bring a much higher federal tax bill. He agrees with another prominent restaurateur I talked to, who said that “while the system is imperfect, it’s not imperfect enough to change.”

This is fine with Keith the bartender, who’s well aware that the bar is one of the main tip engines of any restaurant, because it’s generally populated by men, who tend to be better tippers than women (they run up larger tabs, just like in the dining room) and a good portion of the tips are in cash, which, as every restaurant veteran knows, rarely gets reported to the taxman. Many of the big tippers are gentlemen who wear suits and favor simpler drinks over newfangled mixologist creations, but the biggest tippers of all are the regulars. On the flip side of this, Michael Lynn of the Cornell School of Hotel Administration, who has been pondering the subject of tipping for more than three decades, says that alcohol consumption tends to increase tips. (Servers say there is a point of diminishing returns: Soused customers often have trouble calculating their bills.) Men tend to tip women servers better; women, in turn, lavish similar largesse on waiters as opposed to waitresses.

Sophie, who was one of Buzbie’s most efficient and popular servers (but has since left for another busy, prosperous restaurant in the neighborhood), takes home roughly twice as much as the salaried manager. At Buzbie’s, tips are divided according to your position on the floor (the people with the greatest proximity to customers get the highest percentage of the tips). Over time the less efficient tip-getters tend to be weeded out. Like anyone who flourishes in this Darwinian system, Sophie is adept at reading her customers for psychological cues. She watches the way people sit down to dinner. (“If it takes them a little while, they’ll need some extra coddling.”) If they’re talking animatedly, she’ll take some time before bringing the menus. (“The second you rush a table, it stops being about them.”) Men love to be made fun of, but only when they’re out with other men, and if it’s a couple, it’s the woman you have to flirt with, not the guy. (“Girls will change tips.”)

According to Tipping: An American Social History of Gratuities, by Kerry Segrave, the habit of leaving gratuities for servants became popular in the West in the grand houses of England during Tudor times. Tipping didn’t become popular in this country until the mid-1800s, when traveling grandees brought the custom back from Europe. There was plenty of opposition to the practice in the early going. Customers in hotels, restaurants, and on the nation’s trains (the Pullman company was notorious for recruiting ex-slaves to angle for tips) quickly grew tired of being pestered for extra cash. Labor leaders like Samuel Gompers complained, as anti-tipping advocates do today, that the practice was a convenient excuse for owners not to pay their workers a proper wage. By the 1940s, in Continental Europe, a full-blown anti-­tipping movement was under way, although in this country the trend moved stubbornly in the opposite direction.

Hardheaded number crunchers like John D. Rockefeller Jr. (like lots of self-made billionaires, a reluctant tipper) have always thought tipping a dubious, inefficient practice. “But for a psychologist, it’s a little bit easier to understand,” Lynn says. Tipping tends to happen in what he calls “highly personalized” professions—we tip waiters and hairdressers but not doctors, lawyers, or flight attendants—and for several basic reasons. “People tip because they want to help servers, or cabbies, or delivery guys make what they think is a decent wage,” he says. “They tip to gain some kind of preferential service going forward at their barber, or favorite restaurant or bar, although studies show that doesn’t always happen, and they tip to gain or keep some idea of social esteem.”

This last point, according to Lynn, is the biggest reason Americans tip: Everyone else is doing it, and they’re afraid, like I was, as my pen quivered uncertainly over the check during my failed anti-tipping experiment, of looking like a fool. “At some point, tipping becomes the descriptive norm, and not just servers but consumers start to look down on non-tippers,” he says. This tends to result in hefty doses of guilt and high anxiety. “I tip 10 to 15 percent in a cab, but I feel guilty and always wear a seat belt,” said one high-­powered Manhattan lawyer as she ticked off her impressively neurotic tip-zombie routine. “I tip 20 to 25 percent in restaurants, because lots of times they know me. I tip 20 percent for nails and hair because these people can affect your health if they don’t like you and because New Yorkers have to look good. I tip $1,000 to the 30 people in my building every Christmas. I tip the garage guys at Christmas, too, and give them a dollar when they get my car. Is that enough? Am I being cheap?”

The tipping world is full of stories of retribution for non-­tippers and cheapskates, and many of the most hair-raising tales come from the hotel industry, which is a veritable ecosystem of tipping psychosis. In his book Heads in Beds, Jacob Tomsky relates what he swears is the true story of an irate New York bellman, who, after lugging bag after bag to an unnamed celebrity’s room without getting a tip in return, snuck back later that evening to urinate in the celebrity’s yellow bottle of cologne.

When Tomsky worked the front desk at a midtown hotel, he would put bad tippers, and otherwise unpleasant individuals, in room 1212, where the phone tended to ring off the hook when other hotel guests forgot to dial 9 for an outside line. To prevent the bellmen from pissing in your cologne, he suggests never tipping less than the price of a beer. He recommends tipping hotel car valets handsomely, because he’s worked as one, and has seen them purposely over-rev engines, and stick wads of gum under the car seats of under-tipping guests. But the best way to improve your stay at any hotel, Tomsky says, is to slip the desk agent a few dollars as you check in. “I’ve upgraded guests for three nights after a friendly smile and an extra $20. That’s almost $300 on a $20 investment, which is a pretty good deal.”

As the level of tipping anxiety has reached a mania over the years, canny proprietors have found all sorts of subtle ways to enhance their take. If a server wants a larger gratuity than usual, Lynn says, it helps to squat tableside and to establish eye contact with customers. The most deadly “tip magnets,” Lynn’s research not surprisingly shows, are slender, blonde, attractive large-breasted women in their 30s, who—so he speculates—are more appealing to their customers than women who are older and less threatening than bombshells in their 20s.

This isn’t news to Sophie, who is slender and blonde and happened to turn 32 recently. When she’s not waiting tables, she’s an accomplished actress, with credits at theaters around the country and on Broadway. The biggest tip she ever saw was from Matt Damon, who left $500 on top of a $600 meal. But those big payoffs are like strikes of lightning. To make an average of 22 percent in tips night after night, as Sophie does, requires endless reservoirs of positive energy and a cagey psychological awareness. “We actors don’t wait tables because we’re dumb-dumbs or because we’re unemployable,” she says. “We’re good at divining what people want and giving it back to them.”

The tables at Buzbie’s are full now, and Sophie has her eye on two dignified, potentially problematic women of a certain age who are just sitting down. Already they’ve complained about the location of their table (by the bar) and the noise. They’ve asked if they could share food, which is not an ideal cue where tips are concerned, and whether it would be possible to order off the menu (it isn’t). To “turn them,” as she delicately puts it, Sophie plans to shower the women with little kindnesses. “Younger girls want you to be their BFF, but ladies just want to be treated like ladies,” she explains. Sophie will not try to oversell certain dishes. (“You milk people on the expensive crap and they won’t come back.”) She will speak to them as equals (“You have to make clear you’re not some dumb waitron”), and she may even resort to an extra splash of wine.

Like most servers who’ve come to rely on tips for their livelihood, Sophie’s not a fan of the European service-charge model at some of the hoity establishments around town. She’d make less money. It turns out that most Americans agree with her, but for a different reason. “People consider the service charge to be an involuntary tip,” Lynn says. Still, chefs at those fancy service-charge places report that their customers routinely leave extra cash on top of the mandated percentage. Tipping may be more or less automatic, but the most seductive, potentially addictive tip-zombie quality of all just might be the illusion of control.

Even the most vociferous anti-tip-pool advocates admit that the great kitchen-slave tipping revolution still has a long way to go. After a story in Slate last summer compared tipping to outright bribery, among other unsavory things, high-profile chef-restaurateurs like Danny Meyer, Tom Colicchio, and David Chang announced on Twitter that they were exploring ways of, as Chang delicately put it, “removing tips w/o revolt.” But a year later, the old tip-pooling system is still in place at all of their restaurants, and the service-charge model is generally restricted to smaller, more effete establishments populated by international gastronauts who are less sensitive to high price points than to the fickle winds of culinary fashion. At Packhouse Meats down in Kentucky, Bob Conway recently told a reporter from the Louisville Courier-Journal that he and his non-tipping restaurant were getting pummeled by agitated Yelpers who accused him of taking advantage of his employees by not letting them supplement their incomes the old-fashioned way, through the skewed bounty of tips.

Meanwhile, back at Buzbie’s, a new crowd of customers is settling in. Sophie is moving around the room in a practiced, efficient way, showering her customers with positive, tip-generating karma. The two potentially problematic women at table nine are chatting happily now, and to encourage their happiness she’s given one of them an extra splash of white wine. When they finish their meal (soft-shell crabs, a burger, a shared salad), they split the check with two corporate cards and stop for a short exit interview. Their names are Eileen and Paula, and they enjoyed their dinner, even though the room was a little noisy. Paula left a tip totaling exactly 20 percent of her bill, because that’s what she always does, and Eileen left 2 percent more. Eileen says she liked the waitress, who was “lovely and professional” and knew to give her an extra swig of wine just when she needed it. She wanted me to know that, unlike a lot of people, she was a discerning, circumspect tipper. “I’m a New Yorker,” Eileen says as she walks out the door. “I’ve never left 10 percent, but I’ll leave under 20 percent if somebody’s an asshole.”

After Eileen leaves, I sit at the bar for a time, sipping a beer, watching the characters in this timeless little drama come and go. The owner drifts by, a smiling, beneficent presence in his brightly patterned shirt. Keith the bartender has disappeared back to another restaurant in the building and is pouring $14 cocktails behind a crowd of revelers. Out on the floor, Sophie greets the new customers coming in and hops from table to table, laughing at jokes with her new friends, suggesting menu items, doling out lethal splashes of wine. The restaurant’s manager comes by to say hello, and when the subject of tips comes up, he shakes his head and laments the profusion of tip buckets at, among other places, his local dog salon. He grew up in a non-tipping culture, and as we survey the dining room, filled with tip zombies dutifully calculating their 20 percent, he observes that the practice seems to be on the rise even in his formerly tip-free homeland. “I think it’s because we have a lot of Americans on vacation there now,” he says with a sigh. “Personally, I think it’s all gotten a little out of hand.”

Related:
What Tips Mean to Servers, Bartenders, Doormen, and Baristas
Adam Platt Talks Tipping on CBS This Morning
The Art of the Money-Flirt
11 Restaurants Where Tipping Isn’t Customary

*This article appears in the November 3, 2014 issue of New York Magazine.

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Filed Under: the tipping economy, tipping

04 Nov 06:46

Steve Jobs memorial dismantled in Russia because of Tim Cook's sexuality

by Chris Velazco
After Steve Jobs died in 2011, a Russian holding company called the West European Financial Union (or ZEFS, in Russian) erected a big, iPhone-shaped memorial statue that told visitors about Jobs' life outside a St. Petersburg college. An innocuous...
04 Nov 04:19

Consumer Reports says Tesla Model S reliability is just 'average'

by Danny King

Filed under: EV/Plug-in, Tesla Motors

Tesla

Tesla Motors chief Elon Musk strikes us as someone who retches at the word "average," especially when it's applied to one of his companies. But that's the reliability grade his company's Model S all-electric sedan has received from Consumer Reports. From what others have reported, that might not be a bad thing.

CR reached its conclusion by factoring in both its own experiences and the responses from more than 1,300 Model S owners. Slow response from retractable door handles and creaky windshields were two widely reported issues, but it should be noted that Tesla scored good marks for being willing to foot the bill for all repairs. In the grand scheme of things, CR says Tesla is comparable, reliability-wise, to the Acura RLX. While luxury models from Audi and Lexus have scored better, Cadillac and Mercedes-Benz models have recorded scores "far worse," the magazine said.

After almost 16,000 miles in its Model S, CR needed to have the car's infotainment screen hard reset and had one unscheduled service. Meanwhile, Edmunds reported that its 17 months with a $105,000 2013 Model S required seven unscheduled service visits, and it needed nine information screen resets. The drive unit needed to be replaced three times. We think CR would not have found that "average."

Consumer Reports says Tesla Model S reliability is just 'average' originally appeared on Autoblog Green on Mon, 03 Nov 2014 08:00:00 EST. Please see our terms for use of feeds.

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04 Nov 04:18

Cheeriosaurus

by Xeni Jardin
15675413376_fea1f33807_o

As ferocious as this dinosaur may seem, he is most often consumed by human children. (more…)

04 Nov 03:52

Pinterest brings rounded corners back in style

by Sam Byford

"The Pinterest app has a sleek new look and feel, and is faster than ever," according to the release notes for Pinterest 4.0 on iOS. What it should say is "The Pinterest app now has rounded corners like Mac OS X did before 2007," or "The Pinterest app now makes your iPhone look like it's running webOS."

While the Android version has been similarly rounded for a while, the effect isn't as pronounced on that platform because of the ever-present status bar at the top. On iOS, the clipped corners make it look as if the screen itself is round, harkening back to the days of CRT monitors.

Well-timed update to match the smooth, rounded iPhone 6 and 6 Plus? Ill-advised design decision that plunges Pinterest back into the mid-00's? You be the...

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03 Nov 21:52

Structure and Interpretation of Computer Programs: Interactive Version

03 Nov 21:20

Dunkin' Donuts Finally Delivers On The Cronut Front

by Jen Carlson
Dunkin' Donuts Finally Delivers On The Cronut Front In July 2013, we asked Dunkin' Donuts if they'd jump on the Cronut craze and create their own hybrid, but we were told, "While we have been a leader in both donuts and croissants for years, we do not have plans to introduce this particular product in the U.S. at this time." Well, things have changed—this week the chain has unveiled their Croissant Donut. [ more › ]






03 Nov 21:19

Starbucks Releasing $200 Silver Keychain Gift Card Thingies Next Week

by Hugh Merwin

Definitely going to come in handy when the Starbucksapocalypse hits, though.

Last year the coffee chain's $450 metallic gift card came with four Benjamins preloaded and automatic Starbucks Rewards gold status. This year's $200 version confers no such status and only has a mere 50 bucks of potential no-whip, triple-caramel green tea macchiato purchase power going for it. But the sterling silver version, which is really just a glorified keychain, will no doubt sell out within nanoseconds, as these things tend to, come November 12.

Why? The chain long ago figured out how to crack open its own collectibles market — an unswiped, all-metal 2012 $50 gift card recently sold for $739 on eBay — and so its holiday gift cards are more about limited edition, not so much their face value. This time around, Starbucks isn't saying up front exactly how many will be available, but at least you can melt this one down and sell it for market value. That may come in handy if you're a survivalist with a soft spot for Frappuccinos, or at least if the chain's mobile payment and delivery app ever stops working and you suddenly need coffee money. Go get 'em here.

Related: Is This All-Metal Starbucks Card Worth $450?
[BE]

Read more posts by Hugh Merwin

Filed Under: bean there, starbucks, starbucks silver card, the chain gang

03 Nov 21:18

You can buy the 'Grand Theft Auto V' soundtrack on vinyl very soon

by Andrew Webster

A spruced up version of Grand Theft Auto V is coming to the PS4 and Xbox One shortly, and to celebrate Rockstar Games and Mass Appeal Records are releasing an expansive new version of the game's excellent soundtrack. The limited edition boxed set will feature 59 tracks featured in the game — that includes GTA V's original score, songs featured on the in-game radio stations from the likes of A$AP Rocky and Tyler, the Creator, and even a bit of new content. Previously the soundtrack was available digitally through outlets like iTunes. The new collection will be available on both CD and vinyl, and only 5,000 copies will be produced — you can pick it up starting December 9th though no price has been announced yet. The next-gen version of the...

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03 Nov 21:18

Strapping a GoPro to a Ceiling Fan Is as Awesome as You Think It'd Be

by Andrew Liszewski

Strapping a GoPro to a Ceiling Fan Is as Awesome as You Think It'd Be

We've seen GoPro cameras used with ceiling fans before to recreate The Matrix's bullet-time effects on the cheap. But simply strapping the cheap action cam to the ceiling fan in your living room also produces some fantastic and equally mesmerizing results as YouTuber highvoltagefeathers discovered.

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03 Nov 20:24

Blocs

by Khoi

Blocs Here is a video preview of Blocs, a new Web design app coming soon from U.K. designer and developer Norm Sheeran. It takes a componentized approach to constructing pages, allowing users to tack on new objects quickly and intuitively from menus of preexisting elements. I decided to post about Blocs not so much because it…

Advertise on Subtraction.com.

03 Nov 20:17

Galileo still right about gravity

by Jason Kottke

If you believe in gravity, then you know that if you remove air resistance, a bowling ball and a feather will fall at the same rate. But seeing it actually happen, in the world's largest vacuum chamber (122 feet high, 100 feet in diameter), is still a bit shocking.

In the late 1500s, Galileo was the first to show that the acceleration due to the Earth's gravity was independent of mass with his experiment at the Leaning Tower of Pisa, but that pesky air resistance caused some problems. At the end of the Apollo 15 mission, astronaut David Scott dropped a hammer and a feather in the vacuum on the surface of the Moon:

Science!

Tags: Apollo   Apollo 15   Galileo   NASA   physics   science   space   video
03 Nov 20:05

Report: Parents using Uber as child carpool alternative [w/poll]

by Noah Joseph

Filed under: Etc., Technology

US-IT-TELECOM-TRANSPORT-TAXI

Some kids ride home from school in a school bus. Others get picked up by their parents or nannies, or by carpool with other parents. Some walk or ride their bikes, or take public transportation. But Baily Deeter of Atherton, CA, simply hits a button on his iPhone and orders a cab from Uber.

14-year-old Deeter isn't the only one, either. According to Brian Solis, an analyst at the San Mateo-based Altimeter Group, in speaking with Bloomberg, "Having an Uber account is a growing trend, especially among high schoolers, reflective of the trust-based sharing economy." Solis is among those parents who relies on the service for transporting their kids, funding his 17-year-old son's Uber account.

Rocco Danese - a 13-year-old kid from Brooklyn also profiled by the Bloomberg report - takes the subway to and from school, but uses Uber once or twice a week to get home from soccer practice in Manhattan when it ends late.

Although kids can't set up their own Uber accounts, parents (like the Deeter, Solis and Danese families) can set them up and allow their children access, or remotely order a ride for their kid. The service allows parents to see who the driver is and track the ride, and some parents use a GPS tracking app like Find My Friends or Life360 to monitor their child's ride.

These technologies make such services safer than simply putting a child or teen in an non-trackable taxi, but certainly raises questions about the safety of trusting a stranger to transport your child. This past summer, one passenger claimed he was temporarily kidnapped by an Uber driver trying to evade police. In January, an Uber driver struck and killed a six-year-old pedestrian.

The limitations on children's accounts means that companies like Uber and Lyft can't accurately track how many kids are using their services, but it appears to be a growing trend. Let us know what you think in the poll below.

View Poll

Parents using Uber as child carpool alternative [w/poll] originally appeared on Autoblog on Mon, 03 Nov 2014 13:59:00 EST. Please see our terms for use of feeds.

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03 Nov 19:38

TGI Fridays Decides the Time Has Come for ‘Bacon-Crusted’ Ribs

by Hugh Merwin

Get ready for rib "flights."

All of our fast-casual chains are experiencing growing pains these days — Red Lobster is grappling with fancier grilled tilapia, Olive Garden is coming to terms with its unlimited breadsticks. TGI Fridays, it seems, is not an exception. Some of its highest-profile locations are closing and it's deployed vast amounts of fried potato skins as Band-Aids. Because putting Jack Daniel's barbecue sauce on everything in sight sometimes just isn't enough, the chain is now also selling a version that is plastered with bacon.

That bacon is made from beef and is Applewood-smoked. For whatever reason, the bacon gets sprinkled on the finished meat, and probably falls off the sauce-slicked ribs onto your lap. TGI Fridays has even co-opted the first few bars of the famous Chili's baby back rib song to sell the new menu. It's not a rib sampler, they say, but a rib "flight." And of course it includes the ones made with Jack Daniel's sauce.

[NYP]

Read more posts by Hugh Merwin

Filed Under: the chain gang, baby baby ribs, bacon-crusted ribs, tgi fridays

03 Nov 19:33

Taylor Swift has removed all of her albums from Spotify

by Jacob Kastrenakes

Taylor Swift is basically the biggest musician in the world this week, and that means she's in the rare position of being able to do whatever she wants. Part of that, it appears, is pulling all of her music off of Spotify, likely in an attempt to drive sales of her new album, 1989, as well as her earlier albums. 1989 was never made available on Spotify, but as of today, all of Swift's back catalog has been pulled from the streaming service too. Spotify, naturally, is not thrilled with this development.

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03 Nov 19:32

Apple's Beats Music app is now flying Southwest Airlines

by Carl Franzen

Southwest Airlines announced today that Apple's Beats Music streaming app is now available on select Wi-Fi enabled flights as part of a new onboard entertainment system that passengers can access through their smartphones and tablets. Southwest doesn't have access to the entire Beats Music library, only a "selection" of playlists, but the new airline app does include Beats' signature feature, "The Sentence," which lets users choose a continuous music stream based on their mood and company and other preferences and nouns. The entertainment system, which also includes access to Dish TV, is available on iOS and Android devices and through a mobile web browser. See a few promotional images below:

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03 Nov 15:08

China is shooting down drones with lasers

by Russell Brandom

Today, China revealed its first anti-drone laser weapon, on the heels of a similar deployment by the US military earlier this year. According to state media, the system can bring down a drone within five seconds of locating the target, and is operable within a 1.2 mile radius of the installation. The system is designed for drones flying at altitudes around 1600 feet and at speeds of just over 100 miles per hour, putting most military drones within reach of the device. In the weapon's first public test, Chinese officials used the new laser to shoot down more than 30 drones.

In 2012, the US military tested a similar device aboard the USS Ponce, successfully tracking and bringing down a surveillance drone, and laser-based weapons have...

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02 Nov 08:26

Jony Ive Talks About Apple Watch at SFMOMA Event

by John Gruber

Nellie Bowles and Dawn Chmielewski, writing for Recode:

“Obviously, you’re not going to read War and Peace on your wrist. But for lightweight interactions, for casual glancing, it’s absolutely fabulous,” he said. “And I think this is the beginning of a very important category. With every bone in my body I know this is an important category, and this is the right place to wear it.”

And because it’s a new product, he said there’s “a childlike awe and curiosity” about what the Apple Watch might do. As an example, he spoke about its alarm-clock function.

“Just yesterday, somebody was saying, ‘Wow, do you know what I just did? I set the alarm in the morning, and it woke just me by tapping my wrist. It didn’t wake my wife or my baby,’” he recounted. “Isn’t that fantastic?”

How exactly is that going to be useful if you need to charge it nightly?

01 Nov 17:17

Of Course Hammacher Will Sell You an Amazing Full-Size T-Rex Skeleton

by Andrew Liszewski

Of Course Hammacher Will Sell You an Amazing Full-Size T-Rex Skeleton

Proving that it will always have what it takes to compete with the likes of Neiman Marcus when it comes to obscene gift ideas , Hammacher Schlemmer has revealed this beauty for the 2014 holiday season: a $100,000 life-size replica of a 40-foot long T-rex skeleton that stands 15-feet tall. Good luck hiding that under the tree.

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01 Nov 03:55

Report: Nurburgring bought by Russian billionaire

by Chris Bruce

Filed under: Motorsports, Europe, Earnings/Financials, Racing

AUTO-PRIX-F1-GER

The Nürburgring is among the greatest racetracks of the world, with decades of fantastic motorsports history born on the snaking course. However, it seems that running the place as a business is about as difficult as learning the 12.9 miles of corners on the Nordschleife. After a long bankruptcy sale, things appeared to be looking up for the track when a Düsseldorf-based business called Capricon bought the circuit for 77 million euros, plus the promise of future investment. However, just months after being sold once, the 'Ring has yet another new owner: Russian billionaire Viktor Kharitonin.

According to the German business magazine Wirtschafts Woche, the change in ownership came because Capricorn wasn't keeping up with its payments for the track. The company's boss Robtertino Wild was supposed to pay regular 5-million-euro ($6.3 millIon) installments but reportedly missed the second payment. When he couldn't come up with the funds, Kharitonin stepped in to take over for Capricorn's share. According to the magazine, the Russian has not only already paid the missed amount, but put the money down for December early. He has also set up a company called NR Holding AG to run things.

Kharitonin is a founder of Pharmstandard, Russia's largest pharmaceutical company. According to Wirtschafts Woche, Forbes estimates his net worth at over $1 billion and puts him as the 1,342nd richest person in the world.

While Kharitonin now has a controlling stake in the 'Ring, he's not the sole shareholder. According to the local Rhein Zeitung newspaper, Capricorn's bid only covers two-thirds of the track; the remaining third belongs to German motorsports company GetSpeed.

According to Rhein Zeitung, there are no changes to any of the tracks future events or races at this time.

Nurburgring bought by Russian billionaire originally appeared on Autoblog on Fri, 31 Oct 2014 19:01:00 EST. Please see our terms for use of feeds.

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